Alpine Spas™ is Australasia’s largest spa pool and sauna retailer
with over 60,000 happy customers
and
an average of 4.9 stars on Google Reviews
Alpine Spas™ is the only spa pool and sauna retailer with thousands of 5 star ratings on Google Reviews.
We are passionate about our customers and they trust and love us.
⭐⭐⭐⭐⭐
Why is Alpine Spas™ the best spa pools
and sauna company
in Australia in 2025?
• Over 60,000 happy customers
• 100% family-owned and operated
• Nationwide delivery and after-sales support
• Spas, Saunas, Hot Tubs & Ice Baths – In Stock & Ready for Delivery!
• Quality products, competitive pricing, and a satisfaction guarantee that allows returns within 60 days if customers are not fully satisfied with the Spa Pool (not including Swim Spas)
• Alpine Spas™ offers the largest selection of spa pools and saunas in Australasia, with extensive showrooms in Brisbane, Sydney, Melbourne and Perth.
• Alpine Spas™ offers full support from purchase to delivery, including after-sales service, technical advice, and nationwide delivery, ensuring a seamless customer experience
• Price Beat Guarantee – Found A Lower Price? We’ll Beat It!
• Don’t just take our word for it, read what our customers across New Zealand and Australia have to say:
Monica was great, gave us all the info we needed and provided us with the different options of transport or picking up from their yard. Sauna was easy to assemble, and we love it.
Q Erueti – Auckland – NZ
Source: Google Reviews
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Alpine is a great NZ company. The staff knowledge (especially Mary), friendliness and customer service has been fantastic. We are very happy with the product. A really great value spa with quality components and lots of features for the whole family. The Matterhorn is a really great family spa with its cool down seat etc. Would definitely recommend. Great to see a NZ Company doing so well. Update from 2025 – spa has been amazing – no issues and great back up support for any questions
S Naude – Auckland – NZ
Source: Google Reviews
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V sumps – Auckland – NZ
Source: Google Reviews
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Recently purchased an Alpine Spa (as our old one had seen better days) on recommendation by my brother who rated his Alpine Spa highly after purchasing a number of other brands in the past. We can say that the Auckland store was great to visit and initially we were going to purchase a cheaper model. But after going through the pros and cons with Monica Edward at Alpine Spas who recommended to us the Matterhorn, I can say we are very very happy with her recommendation and Alpine Spas themselves as a company. The team that delivered the spa and took away our old one were fantastic and after installing the lid lifter which was a few screws short, we received a whole new kit of fasteners from the Alpine Spas team – a service that was over and beyond my expectation, so thank you Alpine Spas. We highly recommend an Alpine Spa as the construction is superb (so much better than our old Spa) with the team being so great at looking after you through the purchasing process. Thanks again to Monica and all of the others at Alpine Spas for such a great experience and purchase.
M Schaake – Auckland – NZ
Source: Google Reviews
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Really great service at the Auckland branch. Taylor was super helpful, and very patient with us helping us to decide on the right spa purchase. The pricing was very sharp also.
M Coutts – Auckland – NZ
Source: Google Reviews
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We have had our Oregon Alphine Spa for 2 weeks and enjoying it every night. Balraj ensured the purchase, delivery and set up was easy. His follow up service has been outstanding. I had a couple of random questions during the weekend, so sent him a message not expecting a response till Monday, several hours later I had the reply! Highly recommend dealing with Balraj.
b fisher – Auckland – NZ
Source: Google Reviews
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Got a Matterhorne from Taylor. Hadn’t planned on a Matterhorn but he showed us around and explaind all the differences. Then politely left us to make our own decision without pressure. Easy, organised and fast. Loved the service, love the spa.
B Alexander – Auckland – NZ
Source: Google Reviews
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Just purchased the infrared sauna. It was shipped to my door within a short timeframe. Putting it together was relatively straight-forward, and actually (surprisingly) quite a fun project. It took me, mostly on my own, a couple of days total to put together, including oiling the cedar etc. It works really well and I have enjoyed some great sauna sessions so far. Shout out to Monica from Alpine Spas/Saunas – she was super friendly and easy to deal with.
M Warren – Auckland – NZ
Source: Google Reviews
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Very happy with our purchase of our Nevada Spa Pool. The product is exactly as described and had great support with setup and aftercare. Looking forward to many more years of use
S Nicolson – Auckland – NZ
Source: Google Reviews
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Loving our new Baltic wood fired hot tub. Perfect size, easy to assemble and delivery was a breeze even to a remote area. Amazing personal service from the Alpine spas team from enquiry to ordering, delivery and follow up a couple of months later to see how it was going. Top notch would highly recommend.
R Stephenson – Auckland – NZ
Source: Google Reviews
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I purchased an Oslo Sauna 2 months ago & totally love it! Such a game changer having your own personal sauna! Monica is an absolute super star lovely to communicate with & super helpful, Thankyou!!
L Lindsay – Auckland – NZ
Source: Google Reviews
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Great spa. Really affordable, well designed with a great layout. Would highly recommend.
H Davis – Auckland – NZ
Source: Google Reviews
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Dealt With Monica, she was great, knowledgeable, but not pushy, made it an easy process. I’m in sales myself, so it’s great to feel a great experience when looking to make a purchase. Oh, and Alpine Spa, soooooo Good!!!!!!
S Harvey – Auckland – NZ
Source: Google Reviews
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Thanks to the team at Alpine Spas for their expertise and advice on the Matterhorn spa we recently purchased. It was a great choice of spa and the whole process from purchase to delivery was explained and made very easy by Monica. Dispatch was also a breeze so thanks to Amber for sorting out the logistics of the delivery as we had no issues with the hi-ab on the day. The back of house support and literature on the safe operation and ongoing maintenance has been excellent and the support with spa supplies was also appreciated. All round a great experience for the family and a quality spa that we are loving in these cooler temperatures here in Christchurch.
B Keenan – Auckland – NZ
Source: Google Reviews
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Awesome service and great spas AAA+
C Davies – Auckland – NZ
Source: Google Reviews
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Belmont spa. This is the second time I have bought an alpine spa. They are value for money for the luxury. Nice and relaxing and big enough for the kids and their friends or a quiet soak under the stars with the hubby. Taylor from alpine was immensely helpful when it came to choosing the best spa for the family. I highly recommend alpine spas to everyone. 5 stars.
N Edge – Auckland – NZ
Source: Google Reviews
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Purchased a Nordic spa with excellent assistance, knowledge and customer service from Aakarsh Jhingan (AJ). AJ provided timely, friendly and accurate communication. The operations team was also fantastic to deal with. Very satisfied customer!
R G – Auckland – NZ
Source: Google Reviews
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We couldn’t be happier with our experience with Alpine Spas. From start to finish, they made the journey of getting our dream spa smooth and stress-free. They offered flexible payment options that worked perfectly for us. Over six months, we chipped away at it, and finally, the day arrived. When delivery day came, everything went flawlessly. The team was thorough, professional, and incredibly friendly. A special shoutout to the delivery guy — he was absolutely amazing. So helpful, knowledgeable, and clearly passionate about what he does. Now that the spa is finally here, we can honestly say it was worth every second of the wait. We’re over the moon. Thank you, Alpine Spas!
P Saward – Auckland – NZ
Source: Google Reviews
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Excellent customer service from Aakarsh Jhingan (AJ) and the staff at Alpine Spas Auckland. We selected the Cabin Sauna and it is awesome. Appreciated the delivery guys as well, very helpful.
R Nordstrom – Auckland – NZ
Source: Google Reviews
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Good experience from Josh Hanna at the Chch store, professional, friendly asked if we needed help with anything and then let us have a good look around our options without hovering which made it so much easier to view and think about what would suit us. Then went back to him with questions and with no pressure we bought one, which we wouldn’t have done if he’d come in with a sales pitch. So thank you Josh! Then after service from good too with collecting from the warehouse.
M Mahon – Christchurch – NZ
Source: Google Reviews
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Great service and awesome sauna. Thanks
P Family – Christchurch – NZ
Source: Google Reviews
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From the very first visit to the Christchurch showroom to the final email with our dispatch details, the service from all the team was incredibly professional with great communication and information. Delivery was super speedy (less than 2 weeks from order to delivery). I am running out of adjectives to describe the entire experience…so just go in to see them and experience what we did.
C Bone – Christchurch – NZ
Source: Google Reviews
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Recently upgraded my Ice Bath to the Apollo. Love love love it. Not only does it look great on my deck but it’s of really good quality and keeps water at a perfect temperature. Josh was very helpful and I would certainly recommend him to anyone looking for one Mandy
M Stewart – Christchurch – NZ
Source: Google Reviews
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Great value, dealt with friendly knowledgeable sales staff that weren’t doing the hard sell. Post sale casual follow up, checking it’s all working, providing info and support. All round great service
J van Heuven – Christchurch – NZ
Source: Google Reviews
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Everything to do from the product, sales team (Josh Hanna), pre-delivery site visit, delivery process, set up assistance through customer care was fantastic. The spa is the perfect for a small family and the jests and the comfort it offers is fabulous. Very easy to operate and set up through the guidelines provided. Very silent at the same time retains heat extremely well even through the peak winter rains and low temperatures.
I Swargamanu – Christchurch – NZ
Source: Google Reviews
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Absolutely amazing product, delivered and placed perfectly, filters organised, easy to install. Very efficient and barely notice it on the power bill. Great customer service and follow up emails and phone calls to check in. Thanks Joe for helping us choose the right one. Highly recommend.
A Turnbull – Christchurch – NZ
Source: Google Reviews
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Thanks to Josh for his expertise on our new sauna. We had purchased a spa 2x years ago and went back for a sauna and was once again please with the overall service and purchase. very accomodating, personal and fair price. We also bought a heatpump for the spa which we are yet to fit. thanks Josh.
D Sutton – Christchurch – NZ
Source: Google Reviews
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Great to deal with Sara and the team, very happy with the purchase of the Mini Vista
J Carpenter – Christchurch – NZ
Source: Google Reviews
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I researched alot of spas before purchasing a spa from Alpine Spas. I am extremely happy with the spa, its quality and the operation. The overall service from Alesha at Alpine Spas was amazing! So i rate this with 5 Stars
S Bar – Christchurch – NZ
Source: Google Reviews
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Joseph was a great help! And the delivery team did an amazing job!
A Diggle – Christchurch – NZ
Source: Google Reviews
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Fantastic service both with the purchase and after sales. This is our second spa we have purchased off Alpine and both experiences have been hassle free and fabulous service. The spa is for our holiday home and we purchased the wifi turn on so the spa is all heated up when we arrive. Perfect! Competitively priced and the staff very helpful and knowledgeable. Totally recommend.
H Turner – Christchurch – NZ
Source: Google Reviews
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Loving our alpine outdoor infrared barrel sauna. Josh was easy to deal with and made the purchase process easy. He offered us a builder who built the sauna for us. So glad we did as was too complicated for us, nor did we have the time. Looks fabulous and so easy to use. Stoked with the sauna and the benefits
T Evans-Turner – Christchurch – NZ
Source: Google Reviews
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This is the fifth spa we have purchased from alpine. Every time we move house we buy a spa I always think if you get involved with a good product you stick. With it. A first class spa. Now 4 years old and perfect.
D Jones – Christchurch – NZ
Source: Google Reviews
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Sara was great and was very helpful in organising the sauna and delivery – it was very speedy once we had placed our order. It took us a few days to build, but we eventually were able to put it together. I would recommend that if you’re not a builder (or handyperson), that you definitely have an expert build it! However, once we were able to enjoy the sauna, it was completely worth it! Our kids have enjoyed it, and it’s actually waaaay better than I had anticipated! We love it!
A Paul – Christchurch – NZ
Source: Google Reviews
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Thanks Josh and Galvin for your support and installed the sauna at our Lodge. im really happy with the results
M Nguyen – Christchurch – NZ
Source: Google Reviews
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Very happy with the spa and the service, bought on Saturday and delivered on Tuesday. Joseph was great, no pushy sales pitch just help and advice. Highly recommend to all.
L Casey – Christchurch – NZ
Source: Google Reviews
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Fantastic friendly service, never once pushy and happy to accommodate all our requests and question. Highly recommend this company. Josh our Sales advisor was awesome and advised the process well.
R Stead – Christchurch – NZ
Source: Google Reviews
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Awesome product at a good price and great service from Josh !! thanks guys:-)
A Jacques – Christchurch – NZ
Source: Google Reviews
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Bought the Matterhorn spa from Alesha at Alpine Spas, amazing service and after sales support, nothing was a problem, highly recommend
M Townsend – Christchurch – NZ
Source: Google Reviews
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Friendly and helpful
J McLean – Christchurch – NZ
Source: Google Reviews
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Awesome service, Sara was great to communicate with and sauna only took a few days to be delivered via main freight. No trouble assembling but you do need 2 people. My husband is sleeping much better as he has a sauna every night. Love it
E Hurren – Christchurch – NZ
Source: Google Reviews
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Thank you to Alesha Stewart and the team at Alpine Spas for my Nevada Spa which is the latest addition to our new home in the Far North. Throughout the process Alpine Spas were responsive to our queries and understanding of our particular needs. Even when the spa was inconveniently delivered a week early they were prompt to explain why that had happened and couldn’t apologise enough. They even sent us complementary wine, glasses and robes to ensure our first use of the spa was special. Overall, we have been super impressed with the online support, the informative videos and the outstanding customer service we have experienced.
D Turner – Christchurch – NZ
Source: Google Reviews
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The friendly and efficient service was magnificent. Thank you very much. It was great to have a welcoming person at the end of the phone who was able to convey information so well. We love our Nepal Spa which we gave ourselves for our 45 th wedding anniversary.
y Grant-Martens – Christchurch – NZ
Source: Google Reviews
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Awesome service, thanks
H Reid – Christchurch – NZ
Source: Google Reviews
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Great service really good advice from Sara and from the rest of the team. I’m very impressed with the spa and with the service. From help with deciding which spa to get to fast delivery and setting everything up. Excellent – would recommend.
d thompson – Christchurch – NZ
Source: Google Reviews
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Great servcie, and proactive communicatrion while deciding on a purchace, during the process and afterwards. I would reccomend Alpine Spas.
A Chiet – Christchurch – NZ
Source: Google Reviews
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Awesome customer service. Josh was extremely helpful and insightful with helping me pick the right sauna for my space. Very happy with my purchase.
j fahey – Christchurch – NZ
Source: Google Reviews
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Wasn’t too sure what would work for us but Alesha walked us through everything. Clearly explained the difference between the various models and helped us narrow it down to the Nepal which has been perfect. Delivery and installation was amazing, quick as and cleaned up with the next steps made super clear.
Joey – Christchurch – NZ
Source: Google Reviews
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A Todd – Christchurch – NZ
Source: Google Reviews
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Purchasing spa. Our house is a new build. Should have gone in before finished. They have worked out how this could be done. Ask again in about two weeks when in. Would like to thank Alpine spas for there help in making this happen for us. Great spa
G Brown – Christchurch – NZ
Source: Google Reviews
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Fantastic service from the team at alpine from purchase right through to delivery They answered all my questions so quickly and provided lots of information to us as first time spa owners. The spa was easy to set up and is amazing! They even followed up to make sure we are enjoying it. So happy with our purchase!
T Harrop – Christchurch – NZ
Source: Google Reviews
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Very happy with our experience purchasing a Nordic spa from Alpine Spas. We opted for in-place delivery as it was a reasonably complicated spot to get to. The delivery team managed it with no problems. All the staff we dealt with were informative and helpful without being pushy and we’re very happy with the new spa.
L Paulussen – Christchurch – NZ
Source: Google Reviews
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Loving my Oslo Alpine Sauna. Wanted one for years and I’m glad I finally made the purchase. Really simple set up and I get in there most days to unwind. Great service from the Team and Sara Cox who was super helpful through the whole process!
n brunner – Christchurch – NZ
Source: Google Reviews
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I had an excellent experience with Alpine Spas! From start to finish, their communication was outstanding. I was able to purchase my spa with confidence knowing they were always available to answer my questions promptly. They even went above and beyond by holding my spa until I was ready for delivery, which made the entire process incredibly smooth. This is our second Alpine Spa in 10 years, and we couldn’t be more pleased with the quality. A special thank you to Sara Cox, whose customer service exceeded all expectations. She was friendly, knowledgeable, and incredibly helpful throughout the entire process, making our experience even more enjoyable. I highly recommend Alpine Spas for anyone looking for a high-quality spa with exceptional customer service!
A Cook – Christchurch – NZ
Source: Google Reviews
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Great products at excellent prices. After sales service cant be faulted in any way.
G Carr – Auckland – NZ
Source: Google Reviews
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Your recommendation to go with the Nevada has proven to be the perfect choice! We love it! Delivery was spot on and the guy from Sky Hooks was so helpful and efficient. So all in all, we are extremely happy with our choice to go with Alpine Spas and would recommend Taylor & the team to anyone keen on acquiring a Spa! 🙂
D Goosen – Auckland – NZ
Source: Google Reviews
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10/10 – couldn’t be happier with my Oslo sauna and couldn’t recommend Taylor Coleman more highly – he’s an asset to the team!
R Smuts – Auckland – NZ
Source: Google Reviews
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With help from Monica we purchased the Nordic spa. Clear communication made the process really easy. 6 weeks in the spa is working out exactly as hoped. Cheers
L Mathias – Auckland – NZ
Source: Google Reviews
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Recently purchased a new Oslo Sauna with the help of Aakarsh from Apline Spas Auckland. He was amazing to deal with, very helpful, informative, spoke from experience and the delivery was incredibly prompt. The after purchase care has also been stellar with Aakarsh checking in to see how I am getting on with my new sauna. A sauna before bed is now a nightly ritual and I have already seen benefits in the quality of my sleep and overall well being. I couldn’t be happier!!!! Highly recommend 😄
J Meddings – Auckland – NZ
Source: Google Reviews
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When visiting the Wanaka A&P show we came across Monica and Alpine Spa/Sauna. We have been considering purchasing a sauna for some time now and this seemed like the perfect opportunity. We are delighted with the sauna and the customer service we received right from the beginning right through until our spa was up and running. Thanks Monia and team for making this so easy for us. We love our sauna!
S SHEPHERD – Auckland – NZ
Source: Google Reviews
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Helpful. Friendly staff. Great choice of different spa.
T Tiler – Auckland – NZ
Source: Google Reviews
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We absolutely love our new Oslo sauna — it’s the perfect compact design and fits beautifully into our space. We’ve been using it every single day and couldn’t be happier with the quality and performance. A huge shoutout to Taylor Coleman whose customer service has been gold standard from start to finish. He’s exceeded our expectations with his support, communication, and knowledge. Highly recommend Alpine Spas — such a great investment and experience all round!
J Stout – Auckland – NZ
Source: Google Reviews
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Connor and the team at Alpinespas Auckland were great to deal with when looking at a Sauna. The Alpine product itself is great too. Plan a weekend to assemble the sauna if doing yourself as it takes some time, but the outcome is rewarding that’s for sure. Thanks Apline.
M Procter – Auckland – NZ
Source: Google Reviews
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Just got my Lyon Sauna installed and used it for the first time. Couldn’t have had a better experience from browsing, advice on options, purchasing through to installation and interactions with their installation guys. On top of that the Sauna is seamless, working well and does a fantastic job. The Lyon’s feet heaters are perfect if you’re a runner (plantar f) or on your feet a lot of the day. 10/10.
J Pranlal – Auckland – NZ
Source: Google Reviews
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We recently purchased a Oslo sauna from Alpine Spas Auckland. Our Customer service representative was Aakarsh Jhingan who provided us exceptional service. He was very professional and knowledgeable and followed up to check if we managed to complete the installation and needed any assistance. Will highly recommend anyone looking to purchase anything to seek him out for great service!
M Govender – Auckland – NZ
Source: Google Reviews
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I bought a Nevada from Liam online and the Customer service and follow up I received was outstanding plus even better…. the Spa is exceeding my expectations! A+++ thanks team.
S Prangnell – Auckland – NZ
Source: Google Reviews
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Aakarsh Jhingan was superb. Helped me select the best sauna for my needs and ensured a great price. Thanks Aakarsh!
F Aarts – Auckland – NZ
Source: Google Reviews
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Great service from AJ at Alpine Spas in Auckland. He gave us good advice & we love our new spa. JB
J Boyles – Auckland – NZ
Source: Google Reviews
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We absolutely love our new Cabin Sauna and Apollo Ice Bath XL – thrilled to get both on special and have some goodies thrown in. The staff were fantastic – both in helping us choose (thank you Christchurch showroom staff) and then sorting the sale, install and follow up questions. Thank you Connor for such great service!
M Dutkiewicz – Auckland – NZ
Source: Google Reviews
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W Holroyd – Auckland – NZ
Source: Google Reviews
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We recently purchased the Nordic spa after talking with friends and hearing of their good experiences with Alpine Spas. We looked online and had decided on the model we wanted but ended up changing to the Nordic after talking with Taylor in the Auckland showroom. We are stoked with the spa and the delivery/installation service in Tauranga. The Nordic has a great configuration with just the one lounger and I especially love the corner seat with the shoulder and back jets. And all at a really great price. If you are getting overwhelmed with all the different spas on offer then I suggest just go straight to Alpine!
M Christie – Auckland – NZ
Source: Google Reviews
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Alpine and their staff were excellent to deal with. Great communications and sorted out any issues straight away. The spa is excellent and we are enjoying it. Highly recommend Alpine to anyone!
I Darby – Auckland – NZ
Source: Google Reviews
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Liam was great to deal with and was friendly and knowledgeable about the process. Alpine Spas are also patient and helpful regarding the significant preparation needed for a spa such as hardwiring and groundworks. After sales has been professional and prompt
M Smith – Auckland – NZ
Source: Google Reviews
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Big thanks to Josh & Team Purchased a barrel Sauna and received great service start to finish. Josh was easy to deal with and made the process easy. Whole process was great right throughout. Dispatch was great and even on pick up the guy was awesome. Nice work Alpine.
c wright – Christchurch – NZ
Source: Google Reviews
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This has been a great purchase. We went for the Nepal model. Sara Cox from Christchurch has been given massive support and advice for the whole journey. Thoroughly would recommend 👌
S KUGGELEIJN – Christchurch – NZ
Source: Google Reviews
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Sara was helpful from start to finish with our purchase. Kept a price offer for a little longer due to being out of town and not being able to make it to the showroom. Alpine were very patient while we prepped the area for the spa, and held it in their store for us. Our whole family have enjoyed the spa, and with 2 teenagers, it’s a great excuse to have some family time together. I would recommend Alpine Spas to anyone looking for an affordable spa.
J Sullivan – Christchurch – NZ
Source: Google Reviews
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I have to say that dealing with Josh at Alpine Spas was an absolute pleasure. He gave my wife and I time to look around in our own time without getting any hassle, which was great. Then when he was called on upon, he was very professional and knowledgeable and helped us choose the correct spa. The delivery department were very proactive and kept us up to date with when we could expect the spa. The delivery guys were very easy to deal with and delivered our spa without any issues. All in all a 5 star Job ! Thank you
s edwards – Christchurch – NZ
Source: Google Reviews
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Thank-you Sara for your help in buying our spa pool you made the whole experience easy and enjoyable. We are very happy with our Nepal spa economical to run and uses very little chemicals. Regards Jan and Ross
R Hart – Christchurch – NZ
Source: Google Reviews
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We have had our Belmont spa for over a month now, very happy with the spa . The services from Alpine Spas has been fantastic from Joseph in the sales team and the delivery guys. I would highly recommend Alpine Spas.
D Saville – Christchurch – NZ
Source: Google Reviews
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Amazing Sauna. The Copenhagen easily gets to 60-70 degrees. Choose the hottest area in the house for your indoor sauna and you’re good to go. Cheers to Josh from Alpine Spas and the rest of the team there.
Machete – Christchurch – NZ
Source: Google Reviews
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Was a really easy and positive experience dealing with Sara, she knew the umbrella components and was confident in showing us how it worked and the features and benefits. She wasn’t pushy at all, which we really like in sales people and she gave us good information about when we might be able to get our hands on the item (knowing it was close to Christmas and we wanted to get it and install it within a week.
N Rainey – Christchurch – NZ
Source: Google Reviews
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My Duo spa is perfect for my needs. Dealing with Sara Cox was amazing. Her commitment to detail made dispatch to delivery a breeze and follow up was great. Thanks and well done Sara
A Smaill – Christchurch – NZ
Source: Google Reviews
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I was really impressed with the level of service and the knowledge of the product and specs. Even when we thought something was missing, they were right onto it. (We didn’t look properly so our fault). Would highly recommend Alpinespaps to anyone.
F Waghorn – Christchurch – NZ
Source: Google Reviews
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Great experience from start to enjoying the finished product! Sales Consultant Sara Cox deserves a shout out making the enquiries and purchase and logistics process of our Barrel Sauna super smooth. Efficient and super helpful. Collection was smooth. Assembly was initially concerning but video and guide made it easy. A couple of mates around and a son and we whipped it up with no drama. Has to be one of the best kitset build experiences I have had – Even if the guys in the video were not also in the box! :-). Until recently have had a sauna in my homes since last century and this recent addition to current property in lovely Whaingaroa Raglan ranks up there with the beauties of the past. Thoroughly recommend them!
C Fisher – Christchurch – NZ
Source: Google Reviews
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Alpine Spas, and particularly Sara, have been so good to deal with. Helpful and not overly pushy during the sales process, and proactively following up post the spa being installed. We are really happy with our Spa, and enjoying it every day.
T Anderson – Christchurch – NZ
Source: Google Reviews
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Josh was excellent to deal with. No pressure sale & answered all the questions we had. Excellent value for money. Hassle free installation including wiring by Logan from Generation Electrical.
W Hewson – Christchurch – NZ
Source: Google Reviews
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Decided we needed to scale down our spa as all the kids have grown, so after much looking around found the perfect two person Spa from Alpine, arrived very quickly, Sarah was a great help with finging us someone to move one in one out. Also their contuined service is great, would be happy to rcckom them to anyone.
G Bell – Christchurch – NZ
Source: Google Reviews
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Great product. Purchased Fuji and is better than we expected. Great after care service too. Thanks especially to Sara for great follow up.
C School – Christchurch – NZ
Source: Google Reviews
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After spending hours researching the perfect sauna, spa, and plunge pool online, I decided to visit the Alpine Spa showroom in Christchurch. The showroom had the full range on display, and the staff were incredibly knowledgeable, breaking down technical details into clear and practical terms. From the start, they took the time to understand our needs and guided us through the pros and cons of each model. Once we made our decision, the ordering process was seamless. They walked us through the delivery, installation, and water care process, even providing detailed instruction manuals via email. We received a call the day before dispatch with a confirmed delivery time slot, and the entire setup was craned into place the next day. From order to installation, the entire process took just seven days – a smooth and efficient experience!
F Grieve – Christchurch – NZ
Source: Google Reviews
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Just taken delivery of a Fuji Spa. Excellent pre-sales service and the follow up has been amazing. So pleased I purchased from Alpine Spas.
p hookham – Auckland – NZ
Source: Google Reviews
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We purchased an Oslo Sauna through Alpine Spa’s. The process was effortless and the communication was excellent. Delivery was easy and it was no problem for Alpine to delay delivery to suit us. The sauna itself was easy to assemble and is great quality.
R Barlow – Auckland – NZ
Source: Google Reviews
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Purchased a sauna end of last year, the whole process was seamless. The staff were really organised and quick to respond. Dealt with Taylor Coleman and he was a pleasure to deal with. The product itself is awesome and get used daily. Highly recommend!!
P Mohan – Auckland – NZ
Source: Google Reviews
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We purchased the Solbrella through Alpine Spas for our new Pool Deck, we dealt with Taylor Coleman who was outstanding! Taylor’s attention to detail, knowledge of the product and follow up post purchase was fantastic!
D Mason – Auckland – NZ
Source: Google Reviews
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Thanks so much to Alpine Spa! Quick and helpful response to our online quote and then when we went in store Taylor was very helpful in answering all our questions and helping us co ordinate getting the spa delivered into place. We are loving our Matterhorn spa!
K dai – Auckland – NZ
Source: Google Reviews
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Great customer service, great spas.
A Lindsell – Auckland – NZ
Source: Google Reviews
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S Nieuwland – Auckland – NZ
Source: Google Reviews
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Aakrash was great in dealing with the process of purchasing a spa. He was polite, understanding and patient even dealing with our endless questions. We were given the right information and we were guided through the process, even followed up after sale to see how we were going. Couldn’t fault any of the service and would definitely purchase again in the future if needed. Thank you Aakrash.
J Turner – Auckland – NZ
Source: Google Reviews
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I had the pleasure of working with Monica when purchasing our sauna. She was great and answered all my questions and gave me all the information I needed. It was very easy to pick up our sauna as well. Overall the experience with working with Monica was outstanding and I would recommend Alpine Spas if you are wanting a spa or sauna. The sauna is great – we love it.
V Cappie – Auckland – NZ
Source: Google Reviews
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We are super happy! The Baltic hot tub has been fired up and put to use already – we love it. Thank you for all your help it has been a seamless experience right through to the delivery and installation.
m bath – Auckland – NZ
Source: Google Reviews
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We purchased a spa and sauna and are very happy with both. Monica was very helpful and the whole process went smoothly. Putting the sauna together took a little time working out, but has definitely been worth it. The follow up service has been much appreciated as well.
M Hawley – Auckland – NZ
Source: Google Reviews
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Love our new sauna! Excellent quality, great customer service, good value. Would recommend!
M Craig – Auckland – NZ
Source: Google Reviews
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The experience from first phone call to delivery has been amazing – 10/10 !!! I absolutly love the Sauna – have been using the Sauna so much and its such a great part of our day…. equally the service from Alpine has been brilliant – the communication and service is supurb…. have been reccomending them to my friends – so thrilled with the purchase and how good it looks !!! Cant wait to have a Sauna tonight ….
C Armitage – Auckland – NZ
Source: Google Reviews
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We cannot thank you enough regarding the entire process of purchasing our spa right through to the installation. Your customer service skills are A++++++. We had a spa 16 months ago which we purchased from Hot Spring Spas here in Tauranga 7 years ago however their service absolutely does not compare with your entire process!! We left the old spa at our last house as it was the deal breaker so hence a new purchase this year. We are over the moon with the new Quebec spa.
G Patton – Auckland – NZ
Source: Google Reviews
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I recently bought the Oslo Infrared Sauna and it has been a game changer! I use it everyday now and started to see and feel the results almost immediately. I dealt with Aakarsh and he was awesome to deal with and made the purchasing process a breeze!
Jason – Auckland – NZ
Source: Google Reviews
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I bought the Oslo sauna from Aakarsh after an enquiry via the website. He explained the products thoroughly and guided me to pick the one that suits best. I went to the local store in Christchurch to have a look at the actual product and placed my order. Shout out to the Christchurch team as well for assisting me with the delivery. The Oslo was delivered in a few days after the purchase and had a follow up after sales from Aakarsh which I really appreciated. Thank you! Highly recommended to anyone looking for home spas or sauna.
W Yee – Auckland – NZ
Source: Google Reviews
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A and Eileen Yousif – Auckland – NZ
Source: Google Reviews
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Fantastic experience with Alpine Spas and Aakarsh! The service was top-notch, with quick and helpful responses throughout the process. We purchased two saunas, and they were delivered within just a few days! Couldn’t be happier with the seamless experience. Highly recommend them for anyone looking for quality products and excellent customer service!
H Cooper – Auckland – NZ
Source: Google Reviews
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After spending hours researching the perfect sauna, spa, and plunge pool online, I decided to visit the Alpine Spa showroom in Christchurch. The showroom had the full range on display, and the staff were incredibly knowledgeable, breaking down technical details into clear and practical terms. From the start, they took the time to understand our needs and guided us through the pros and cons of each model. Once we made our decision, the ordering process was seamless. They walked us through the delivery, installation, and water care process, even providing detailed instruction manuals via email. We received a call the day before dispatch with a confirmed delivery time slot, and the entire setup was craned into place the next day. From order to installation, the entire process took just seven days – a smooth and efficient experience!
F Grieve – Christchurch – NZ
Source: Google Reviews
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Friendly staff. Very helpful and knowledgeable. Couldn’t fault service. Very happy with our new Oslo sauna.
A Perham – Christchurch – NZ
Source: Google Reviews
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The service I receive I received from Sara at alpine spas when purchasing the umbrella was fantastic very helpful and very responsive highly recommend dealing with Sara. Also very happy with the umbrella easy to assemble and so far working well!!
M Brown – Christchurch – NZ
Source: Google Reviews
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Ice Bath is great. Customer service team were great in helping me troubleshoot the pump and Josh on the sales team was a pleasure to deal with.
C Hart – Christchurch – NZ
Source: Google Reviews
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Joseph was fantastic, and knew all the answers to our questions. He had great knowledge of the spas which helped us choose the right one for us. Thanks again Joseph x
t corson – Christchurch – NZ
Source: Google Reviews
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I’ve been using the Oslo infrared sauna for several months now (sorry for late review), and I’m really impressed with it. It’s designed for 1-2 people—perfect for one person to relax comfortably, though fitting two means you’ll be sitting quite close. The manual says it can heat up to +40°C above ambient temperature, and this was my concern, but it’s exceeded my expectations. Mine is installed in a garage where winter temperatures are around 9-10°C, and it still reaches the maximum of 70°C. That’s plenty hot for an infrared sauna, even though it’s lower than a traditional one, as the infrared heat creates a very deep, satisfying warmth. It’s also very energy-efficient. It takes about 40 minutes to heat from 10°C to 70°C, which I find reasonable. Also, I use it with an extra heater in front to help. Using it almost daily has become a great part of my routine, and I’ve noticed some nice side effects like feeling more relaxed and refreshed overall. A few people have even commented that I look healthier these days, which might be thanks to the sauna. I think Oslo is a fantastic option—efficient, effective, and great for regular use!
N K – Christchurch – NZ
Source: Google Reviews
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Dealing with Jay Janda was really straightforward, he gave us some good advice around model selection, and we ended up buying the Aspen instead of a cheaper model. It feels like luxury after replacing our 21-year-old spa and I’m really impressed with how quiet it is and the flexibility that you get with the programming.
R Hewins – Christchurch – NZ
Source: Google Reviews
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The team at Alpine Spas were exceptional. They are true professionals from the sales team to the delivery of the spa. We are so happy with our spa and the service we got. If in doubt just chat to them as they will make your mind up.
P Tuhill – Christchurch – NZ
Source: Google Reviews
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Having looked at all the spas in my local area (Wellington) and checking out options online but not finding what I wanted, I visited Alpine Spas while I was down in Christchurch. Josh was brilliant. Patient, considerate, he worked with me until I’d selected exactly the right option. This was a vastly different experience from some of the “”car sales”” type approaches I had at other places. It is not easy to connect with a customer whose base knowledge is almost nil. He did it. I never felt talked down to or patronised. 10/10 recommend. The delivery process was fast (!), smooth, and the movers, Imoovers, went above and beyond with their service and product knowledge. They were good humoured and worked with me to carefully place the unit in exactly the right orientiation. Cos it matters. I love the Nordic Spa – it’s the right size for me (I’m not very tall), it has a lounger for me to gaze up at the hills, and I’m confident that this investment in my wellbeing was worth being thoughtful, methodical, and eventually settling on Alpine Spas.
S Wells – Christchurch – NZ
Source: Google Reviews
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Highly recommend this sauna from alpine Spas. Sara was very helpful every step of the way and we are very happy with the purchase and price. Couldn’t ask for a better deal and help.
R Aldridge – Christchurch – NZ
Source: Google Reviews
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Excellent service and product, highly recommended
c solly – Christchurch – NZ
Source: Google Reviews
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M Winkley – Christchurch – NZ
Source: Google Reviews
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Sara was very helpful , quick to respond to our questions . It seems like all the staff at Alpine love their jobs , and are so easy and pleasant to deal with .
T Sinclair – Christchurch – NZ
Source: Google Reviews
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Alesha and the team in Christchurch were great to deal with. Very happy with my new sauna, the service, and the follow up. Great experience!
P Epp – Christchurch – NZ
Source: Google Reviews
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Great range of options, which were well explained to us. Excellent quality for a reasonable price. The after sales advice was excellent especially from Alesha
Phil – Christchurch – NZ
Source: Google Reviews
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We got a Nordic Spa from Alpine Spas a month ago and it was the best decision ever! The install and customer service was just so good, we felt so looked after. We use our spa daily and it looks and feels so good. Couldn’t be happier with our purchase :).
a perks – Christchurch – NZ
Source: Google Reviews
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Very friendly service, and fast delivery. I have noticed an improvement in my sleep since getting the sauna.
D Mckenzie – Christchurch – NZ
Source: Google Reviews
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I recently purchased the larger of the 2 ice baths that Alpine spas offer. The whole transaction was seamless and the set up was very easy. A big thank you to Sara for sorting us out! Sara was very knowledgeable about the product which made the decision to go with it very easy.
K Delamore – Christchurch – NZ
Source: Google Reviews
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Highly recommended to anyone looking for a sauna. Alesha was excellent answering all of my questions in a timely matter and helped me settle on the Copenhagen model.
F Delaney – Christchurch – NZ
Source: Google Reviews
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I purchased an Alpine Aspen model spa about a month ago. The spa has been fantastic, no issues with performance and lots and lots of use from everyone in the family. Monica made the whole process of selection, ordering and set up extremely easy. Highly recommend.
J Proffitt – Auckland – NZ
Source: Google Reviews
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Stoked with our new Oslo. Used it for a bit before installing the extra heater and it struggled to get to 50 deg. I reccomend getting the extra heater as it not only gets to 60 but just heats up quicker. Taylor was super helpful with a few queries I had too. From initial enquiry with Taylor to sitting in my new sauna was less than a week!
k kake – Auckland – NZ
Source: Google Reviews
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Hi Josh Just a final thank you for you and your team (thank amber for me) in arranging my spa pool. It was some effort getting it in place because of the narrow path and eaves but get it there we did. Very happy with it apart from the loungers being sooo deep. Just ordered my wife and I booster seats as embarrassing as that might be, only 5’5” our mouths are just above water without the jets on, didn’t see that coming. Luckily the buoyancy means its not much of an issue either. Thanks again for brilliant contact, service and product. Very lush as my friends are saying. Cheers Tony
T Bennett – Auckland – NZ
Source: Google Reviews
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Huge shoutout to Taylor for helping us with our hot tub purchase and sorting delivery. It has only been up and running for four weeks, and it feels like we have spent more time in it then out of it. Thanks, Alpine Spas
S Cameron – Auckland – NZ
Source: Google Reviews
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Very easy experience – Connor was super helpful and the delivery and instal absolutely seamless. I use my infrared sauna every day and I’m absolutely thrilled with it.
P Gillings – Auckland – NZ
Source: Google Reviews
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Monica the Auckland manager was wonderful with her friendly and professional customer service. She responded to a small but important issue we had, lightning fast and we now have just purchased our third Alpine spa with confidence knowing the after sales service is impeccable. 👌
V Hattie – Auckland – NZ
Source: Google Reviews
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Loving new sauna from alpine spas
t savage – Auckland – NZ
Source: Google Reviews
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Recently purchased a Nepal Spa, perfect for relaxation, perfect size for ease of maintenance. Extremely satisfied with purchase and product. Salesperson Dion did an excellent job throughout the whole process. Thank you, Alpine Spas!
S Mathison – Auckland – NZ
Source: Google Reviews
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It was a pleasure to deal with this business as the service and selection was great. Good product knowledge from the sales guy Dion and the follow up on delivery etc was spot on.
R Vickers – Auckland – NZ
Source: Google Reviews
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Great Staff, helped me start my car, very friendly.
D W – Auckland – NZ
Source: Google Reviews
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Great service, answered all out questions. Good price. Amaising quick delivery. Highly recommended.
H Ivey – Auckland – NZ
Source: Google Reviews
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Taylor helped me through the purchasing process of my Oslo Spa and was a great communicator, thank you
t smiler – Auckland – NZ
Source: Google Reviews
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Love our new Nevada spa pool, simple set up and information provided was easy to understand, huge thanks Alpine Spas!!
J Johnson – Auckland – NZ
Source: Google Reviews
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From the time we walked in the door to now sitting in our spa, Monica Edward at Alpine Spas differently made our experience easy and worthwhile! We love our spa and found the whole purchasing and setting up process seamless. Thanks, Monica, for being friendly, helpful and professional, and we’d recommend the team at Alpine Spas any day!
J De Polo – Auckland – NZ
Source: Google Reviews
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Great service recently from the team at Alpine Spas. Monica was wonderful to deal with and we are very happy with our Helsinki Sauna. Highly recommend. Thanks again
R Orchard – Auckland – NZ
Source: Google Reviews
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We purchased the Nordic Alpine Spa at the Fieldays. Our consultant, Taylor Coleman, was very helpful guiding us with our purchase. Alpine Spa were very helpful making sure we received delivery of the spa the following week, and we have used it every day.
K Moore – Auckland – NZ
Source: Google Reviews
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I bought a Barrel Sauna from Alpine Spas and am super happy! Liam was very friendly and responsive throughout the whole process and the quality and design of the sauna is outstanding. Even the builders (and sparky) who put it together remarked on how well made all the components are. I have mine set up overlooking the little bay where I live in the deep of the South Island, and the morning sun streams in through the glass door. Going in there is a gorgeous little holiday I get to enjoy every day 🙂
S Knox – Auckland – NZ
Source: Google Reviews
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Had a nosey over the Christmas break and spoke to Taylor Coleman (personable, knowledgeable and best of all – not pushy). After some due diligence and based on Taylor’s service we went back Alpine Spa’s 5 months later; purchased the ‘Nevada’ and had it shipped home to Wgtn. We use it most nights and it’s perfect for winter. It’s fair to say we love it!
G T – Auckland – NZ
Source: Google Reviews
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Excellent range of spas at great prices. Excellent Sales and Service. Totally recommend Alpine Spas. Super happy with my new Vermont spa!
M Morgan – Auckland – NZ
Source: Google Reviews
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Bought a new Matterhorn spa. Very very pleased with it. Should have bought it years ago. Thanks Dion.
C Skewes – Auckland – NZ
Source: Google Reviews
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j sexton – Auckland – NZ
Source: Google Reviews
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A big toy for us and our little ones. Both had a great time with the spa. Thanks for the professional team.
J Zhu – Auckland – NZ
Source: Google Reviews
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Just invested in a spa pool from Alpine Spas and have taken to it like ducks to water! Definitely one of the best purchases we have made. We recommend the team in the Auckland showroom (thanks Liam), stacks of options, plenty of knowledge and loads of good advice for spa pool newbies like us. Thanks Team.
S Setterfield – Auckland – NZ
Source: Google Reviews
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We recently took delivery of our new Alpine Spa Dion the sales consultant that we dealt with was extremely helpful throughout the process, and we had a follow up call from him a week after delivery to make sure that everything was all right with the spa. The three delivery men took great care in the locating the spa in position as access to the property was very tight.
B Young – Auckland – NZ
Source: Google Reviews
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I purchased a cabin sauna and a plunge pool and chiller from tauranga home show in early may 2024 from Monica Edward. She was a great sales person – very knowledgeable and friendly. I had it installed couple weeks ago and use it every night and its fantastic! Great quality, great delivery service and great customer service.
p thomas armstrong – Auckland – NZ
Source: Google Reviews
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My wife Stella and I have had our Alpine spa now since February 2024 and we love it. For the warmer months and with the temperature down low, it is a great way to cool off after a long day, and as the weather gets colder, you could not ask for a better way to relax than in a 42 degree Alpine spa, amazing. Not only is our spa first rate, the service we have received has gone well beyond what was expected. From when we first entered the store in Penrose, being greeted by Liam made the whole purchasing process so easy and enjoyable. His professional, knowledgeable, and friendly approach was first class, Alpine Spas must be very proud to have someone of Liam’s caliber on their staff, thank you Liam. I would also like to make mention of Alpines Spa’s Manager Monica Edward who has followed up to make sure that we are doing what we must to maintain premium operation of our spa. Thank you Alpine, I have no hesitation whatsoever in recommending you to anyone who is looking at purchase a spa, you will not regret it. Kindest regards, Gordon and Stella Gibbons
G Gibbons – Auckland – NZ
Source: Google Reviews
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First time Spa purchase – we checked out 5 different operators at the Tauranga Home Show – Alpine ticked all the right boxes and the price was incredibly competitive. The Aspen is installed and up and running. Monica offered us a wifi controller as part of the package – what a winner – complete control from my phone which is a no brainer as I travel a fair bit – so nice to get home and the spa is ready to jump in ! Thanks Monica and the team at Alpine – very efficient and excellent service with very clear instructions how to get up and running. LOVING IT !
A T – Auckland – NZ
Source: Google Reviews
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Amazing speedy service from Monica. I phoned in and next minute I had a beautiful Aspen Spa on its way to us! Easy and professional service, highly recommend! The boys from Uplift who delivered our spa were amazing also, made the whole process too easy. I wish we hadn’t waited so long to replace our old one!
S Collective – Auckland – NZ
Source: Google Reviews
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Thank you to Josh Hanna whom we first spoke to regarding an Alpine Spa. He was extremely helpful and knowledgeable which gave us the confidence to purchase the spa, sight unseen. He has always gone out of his way to answer any questions that we have had since then. Brooke who is new, was also very good with follow up questions. We highly recommend Alpine.
A Shepherd – Auckland – NZ
Source: Google Reviews
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Just love our spa and sauna. Called today needing help to move and Amber was so friendly and helpful.
A Hui – Auckland – NZ
Source: Google Reviews
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The family are really enjoying the spa pool & Monica at Alpine Spas was awesome to deal with…
A Hall – Auckland – NZ
Source: Google Reviews
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Happy owner of a Nepal spa for a month now and I would absolutely recommend Alpine spas. We dealt with Monica who explained to us in really good detail the differences between the models and recommended this one. The process was extremely easy and delivery + installation was all dealt with ease on the same day. Very informative manuals for maintenance (also easy to do). Using the spa every day 🙂
U Lissignoli – Auckland – NZ
Source: Google Reviews
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H sachdeva – Auckland – NZ
Source: Google Reviews
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Monica is willing to give me the best deal and service possible. The only person I will buy from is Monica! Those filters are 100% Thanks Monica!
T Livingston – Auckland – NZ
Source: Google Reviews
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I had the best experience dealing with Monica, she went above and beyond to make sure me and my family got the right spa! She was friendly and professional! Highly recommend Monica and alpine to anyone looking for a spa! 10/10 is what I would rate my experience!! Thank you Monica and Alpine!
a sharp – Auckland – NZ
Source: Google Reviews
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Monica is excellent! A wonderful service and is highly recommended.
T Livingston – Auckland – NZ
Source: Google Reviews
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Great service from Sara and the team, very impressed with the quality of the umbrella.
K Trewern – Christchurch – NZ
Source: Google Reviews
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Love my Copenhagen sauna! Josh made the process so easy – great communication. Use it every day and love it!
Info – Christchurch – NZ
Source: Google Reviews
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Want to give a shout out to Darrell such a cool dude, Cheers bro.
F Jordan – Christchurch – NZ
Source: Google Reviews
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We love our new spa and dealing with Alpine Spas was a breeze – Josh Hanna was so helpful and knowledgeable pointing us in the right direction for which spa was best for our family – Matterhorn spa all the way!
J Jorgensen – Christchurch – NZ
Source: Google Reviews
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Customer service was knowledgable & friendly. We decided to collect ourselves and even that was easy & friendly. Setting up went without a hitch, will definitely be back to upgrade when space allows us to have the bigger model. Whole process was just easy 🙂
Emma – Christchurch – NZ
Source: Google Reviews
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My wife and I dealt with Sara for the purchase of our new Alpine Spa (The Aspen) on Sunday last week. Once we made payment the prompt delivery service then kicked in and kept me well informed of the delivery date from picking up the spa to dropping it off at our house. The whole process took less than 5 days which was great. Sara provided us a great service and understood exactly what we were after. Very professional and provided us the information we needed. We will definately recommend Sara and Alpine Spas in Christchurch to our friends and family. Paul J
P Jenkins – Christchurch – NZ
Source: Google Reviews
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Great service throughout the purchasing process and great follow up after. Highly recommend Josh and the team and will happily purchase with them again. The apollo plunge bath looks and works great.
D Sukha – Christchurch – NZ
Source: Google Reviews
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So I will give this another shot as I think I just erased my 1st go!!… So…will cut it short…we rang Alpine Spas after researching a few spa businesses and decided after my call with Josh, who was brilliant and his customer service outstanding, that we would purchase from them. Josh gave us so much information so we choose a Spa but then conversing with Josh we ended up upgrading to the Nordic and we couldn’t have been more happy about it. It is fabulous and gets used every morning or late evening. It was a big decision but now I look at it and it was totally worth it. Alpins Spas and especially Josh followed up to make sure all was ok and we were happy..we were. And thank you guys for being there if we need anything…and I had made 1 phone call. It’s also great to ring and know you are speaking to someone in NZ. THANK YOU ALPINE SPAS… highly recommend anyone looking to purchase to give them a call.
J McKee – Christchurch – NZ
Source: Google Reviews
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Excellent service and support, couldn’t have been better.
K Lowe – Christchurch – NZ
Source: Google Reviews
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The spa itself (The Vermont) is awesome, exactly what we were expecting and our whānau is loving it. The customer service from the team at Alpine was first class, really helpful, great with all of our questions, the spa was delivered on the day we asked and the installation team were excellent. I highly recommend the Alpine team and their products.
J Te Aomarere – Christchurch – NZ
Source: Google Reviews
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Very happy with the Aspen model. Process was seamless, and our sales rep Sara was great to deal with. Can fully recommend Alpine Spas.
N Thijs – Christchurch – NZ
Source: Google Reviews
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From start to finish the selection, delivery, installation and general care from Alpine Spas was top notch. We were informed the whole way what was happening and when a delivery date got changed out of the control of Alpine Spas they sent us an apology basket to say sorry. The spa is still being used once if not twice a day and I don’t see that stopping any time soon
M Jagger – Christchurch – NZ
Source: Google Reviews
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Our purchase from Alpine Spas has been well worth it. The information supplied by Sara and Alesha has been accurate, helpful and prompt. The choice of either buying a spa or taking a short lived holiday buying the spa has come up trumps. Being able to come home and relax in the spa everyday and ease the aches and pains or just unwind is better than having fast fading memories of a holiday. A great choice. Thank you for your great service.
R White – Christchurch – NZ
Source: Google Reviews
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Walking into Alpine was the best decision we made. We weren’t bombarded by sales assistants, they gave us the time and space to browse and then made themselves known to us. We dealt with Sara and she was very knowledgeable answering the different questions we had about the spas, and the differing components between the spas we were choosing between. We couldn’t have asked for an easier process for delivery and installation – we opted to pay the extra and get the wonderful delivery men to unpack the spa and have it completely ready for our electrician to connect it. Based on our experience with Alpine, we highly recommend choosing them for a spa.
r harrison – Christchurch – NZ
Source: Google Reviews
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Hi Very happy with my purchase from Alpine Spas. We using the Nepal spa now for a few weeks and it is easy to handle with jets and other settings. We like the super quiet pump and the design of the spa. Special thanks to Sara from Alpin Spas- she did lead us through the whole process , including organising delivery. Very easy and professional advice and very friendly too. Would do anytime again business with Alpine Spas. 10 out of 10 Manne Levin
S Krieger – Christchurch – NZ
Source: Google Reviews
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Love the follow up support I get from purchasing my new spa. Josh was so helpful and I even got a reminder to change the water. The customer service is amazing. Highly recommend getting a spa from them.
L Wilbraham – Christchurch – NZ
Source: Google Reviews
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Got the Oslo sauna, perfect fit for the room, really hot, Sara was amazing to deal with.
T Sealey – Christchurch – NZ
Source: Google Reviews
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We recently purchased a cabin sauna from Alpine Spas. Our salesperson was Sara who was brilliant from the beginning .. professional, responsive, attentive and knowledgeable, I did swamp Sara with a few questions. The sauna arrived and after a three days we had it up and running and are now enjoying daily saunas.. blissful. Thanks team great job.
a c – Christchurch – NZ
Source: Google Reviews
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great service and a really nice spa!
J Singhal – Christchurch – NZ
Source: Google Reviews
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The team at Alpine Spas have been awesome to deal with from the online enquiry, the service in the show room and over the phone. Same goes for Steve from skyhooks🤙 delivery went really well for a challenging location.
J Sharples – Christchurch – NZ
Source: Google Reviews
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A Blanchett – Auckland – NZ
Source: Google Reviews
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We bought our Fuji spa a month ago and love it. We had great service from Taylor, and he has continued to check in with us regularly since we bought it as first time spa owners 😊 Very happy to recommend Alpine spas.
S Family – Auckland – NZ
Source: Google Reviews
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Very happy with the purchase and the sales comms. I had the spa on-site within 48hrs of the purchasing so it was up and running very quickly.
B Brownlie – Auckland – NZ
Source: Google Reviews
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Cannot speak highly enough of Taylor and Alpine Spas Auckland. We made an error in sizing for our spa and had to return. Alpine were amazing with their customer services. Ended up buying a smaller but slightly more expensive spa which will fit in our space now Would I buy from Alpine again. YES I would. Customer Service is amazing
T Miller – Auckland – NZ
Source: Google Reviews
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I’ve had my Alpine Spa for a month now and absolutely love it. The whole process was so easy and it was delivered much more quickly than I had anticipated. Taylor kept in contact with me the whole time and was extremely helpful and obliging. I thought it might be difficult taking it up the side of my house but they even made that look easy Can’t recommend Alpine highly enough
M Lane – Auckland – NZ
Source: Google Reviews
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Excellent spa and wonderful professional staff. Dion was extremely helpful and made sure that the whole process went smoothly from the moment that we walked into the showroom. The price and quality of the spa was good, and they had a great selection of sizes and prices to suit everyone’s needs. The delivery team was very efficient and friendly. Overall, I highly recommend Alpine spas as we are really enjoying it 🙂
G Vazquez – Auckland – NZ
Source: Google Reviews
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Purchased an AlpineChill Ice bath chiller from the team. Everyone I dealt with was incredible helpful, polite & obliging. Seems like a great culture at Alpine spas. the product itself works very well. Can recommend!
K Wilson – Auckland – NZ
Source: Google Reviews
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Best decision ever to get a spa. Well worth the $. Great service too.
Tanya – Auckland – NZ
Source: Google Reviews
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The staff at Alpine Spas were amazing. They were friendly, informative and respectful. Couldn’t ask for better.
J Churcher – Auckland – NZ
Source: Google Reviews
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#TeamKitset love assembling these stunning Alpine Vista Barrel Saunas! 💚 Spectacular in any setting, and we get to leave with a great sense of satisfaction at the benefit these will bring. Can’t wait for the next one!
J “KITSET ASSEMBLY SERVICES” KITSET – Auckland – NZ
Source: Google Reviews
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Monica and her team were incredibly helpful pre/during/post purchase of both my sauna and ice bath. Would recommend Alpine Spas for any purchase moving forward!
L Whittaker – Auckland – NZ
Source: Google Reviews
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Brilliant smooth sailing all the way
B Roach – Auckland – NZ
Source: Google Reviews
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We purchase our Alpine Spa at the Auckland Home Show in 2023 and honestly I don’t think it would have happened if we hadn’t met Josh Hanna. Buying a spa is quite a big purchase and commitment and Josh has in-depth knowledge and advice on what you need to know. He got us a great deal, has been attentive, very responsive and efficient through the whole process which went so smoothly from payment, delivery and installation, everything was very well organised. We got a deal that we really couldn’t turn down and Josh was very easy to work with to achieve our delivery timeline as we hadn’t even started to build a two stage deck to accommodate the spa and outdoor shower. Look, the team at Alpine Spa’s are excellent at what they do. Their products, systems, processes and customer service is rated 5stars from us. Even better, there are no pressure tactics here.
D Andrys – Auckland – NZ
Source: Google Reviews
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B Dale – Auckland – NZ
Source: Google Reviews
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Great team to deal with at all levels of the business, from the initial consultation, through delivery and installation and ongoing support. Everyone has been helpful and knowledgeable. Just an all round great experience and the family love the swim spa.
A Spalletta – Auckland – NZ
Source: Google Reviews
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Great Spa, Amazing service and follow up. We are enjoying with family.
K Goodall – Auckland – NZ
Source: Google Reviews
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I had a seamless experience with Alpine Spas, specifically the Nordic model. Their expert advice made choosing the right spa easy. The purchasing process was smooth, and they went above and beyond to simplify the delivery. Nothing seemed too challenging for them. Highly recommend Alpine Spas – I’d gladly make another purchase from them.
R brown – Auckland – NZ
Source: Google Reviews
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We shopped around looking for the right mix of a traditional exterior and modern interior spa and finally found the perfect spa at Alpine Spas. The service and follow up care has been fantastic and very professional.
T Hodgson – Auckland – NZ
Source: Google Reviews
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Lovely wife. Christmas present. Family and grandkids. A spot in the backyard with a view. Online research, comparisons, hot deals. Didn’t visit a store. Haven’t met Monica in person yet. Munro. Great choice she said. Made it happen in a heartbeat. You’ll love Monica. Munro. It’s ideal for taller people. Deep in all the right spots, but still good for little ones to stand up and play. Great choice. Wifi remote, good idea. Adjust your settings to suit from a distance. Wonderful summer evenings. Can’t wait for winter. Merry Christmas Mrs. Thanks Monica and your team.
W Peat – Auckland – NZ
Source: Google Reviews
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We have owned a swim spa from Alpine for a number of years and, inconveniently, just prior to Christmas 2023 when most our grandchildren were coming to stay, the controller failed. Initially, this caused problems because it was difficult to diagnose, then get the replacement part, then get the right serviceman. Fortunately for us, Jay from Alpine and Brandon from BPM Electrical did a great job of solving this issue before Christmas – and Alpine did not charge us for the new controller! How generous.
G Munn – Auckland – NZ
Source: Google Reviews
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Very good service. Cheers.
B Peng – Christchurch – NZ
Source: Google Reviews
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P Mitcalfe – Christchurch – NZ
Source: Google Reviews
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We have just finished assembling our Vista sauna, and much appreciate the superb service from Sara – without exception the best communication we have experienced anywhere. And also from Lara in despatch. The assembly task seemed daunting, but was actually really straight forward, thanks to the detailed and illustrated instructions. Everything went together without any issues and the finished product looks superb. Alpine Spas have been a real pleasure to deal with.
P Ker – Christchurch – NZ
Source: Google Reviews
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We absolutely love our Alpine Spa! It’s been a fantastic addition to our family time, and our daughter enjoys playing in the warm water. The staff was super helpful, and delivery was quick and easy. Highly recommend! Thanks, Alpine Spas—we love every bit of it!
M kaur – Christchurch – NZ
Source: Google Reviews
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Awesome company. Josh and the team were amazing to deal with
R Campbell – Christchurch – NZ
Source: Google Reviews
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I bought the Oslo sauna … what a great product!.. having a sauna most nights .. highly recommended!
S Doolan – Christchurch – NZ
Source: Google Reviews
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Fantastic service all around and great follow up.
C Bloomfield – Christchurch – NZ
Source: Google Reviews
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I recently purchased the Alpine Saunas ‘Copenhagen’ at the Waikato Home and Garden show. Not only am I loving my new Infrared Sauna, which is fantastic, but I was genuinely impressed by Jay and his team. Their customer service was excellent. Jay was knowledgeable, friendly and approachable. I purchased the display model from the show, which I picked up the day after the show finished. At a busy time for the Alpine team, I continued to receive proactive communication and great customer service from another of the team named Sid. 10/10 product – The sauna is amazing, it gets to 70 degrees and is so comfortable. 10/10 customer service. What more could I ask for.
N Lewis – Christchurch – NZ
Source: Google Reviews
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We recently purchased a Alpine Nordic spa pool from Joseph Bates who was very helpful. Our family are thoroughly enjoying the spa and we highly recommend the Nordic and dealing with Joseph.
C Cameron – Christchurch – NZ
Source: Google Reviews
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Nigel – Christchurch – NZ
Source: Google Reviews
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Bought the Oregon spa – works fantastically. Great ongoing support from Alpine. No wonder they are the best in the country. Josh has been great to deal with. A++
M P – Christchurch – NZ
Source: Google Reviews
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Awesome sauna .Fantastic after sales service.Highly recommended.
E Topo – Christchurch – NZ
Source: Google Reviews
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Jay is a super friendly guy, felt well looked after both pre and post purchase.
J Heslop – Christchurch – NZ
Source: Google Reviews
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We are very happy with our new Alpine Spa which suits our needs perfectly. A special thanks to Joseph who assisted us when we called in at the Christchurch Showroom to look at the spa we were thinking of purchasing (Fuji) and after taking his advice upgraded to the Nepal. Joseph was very friendly and helpful and great to deal with.
J Masters – Christchurch – NZ
Source: Google Reviews
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We are loving our Matterhorn Spa. Joseph was incredibly friendly, knowledgeable and professional – totally committed to ensuring we had all the information we needed to make the right decision to meet our needs. The after-sales service has been amazing too which has made us feel valued as a customer. Thank you!
H Fam – Christchurch – NZ
Source: Google Reviews
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Great customer service. Sara responded to my email and questions promptly. We are thrilled with our Copenhagen Infra Red Sauna which we purchased sight unseen. It arrived well packaged and was relatively easy to assemble. We are extremely impressed with the quality of the finished product and are now using it on a regular basis.
K Vanner – Christchurch – NZ
Source: Google Reviews
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We are really impressed with our Oslo sauna! It’s amazing to relax in after a long day. Thank you Sara for your assistance with this purchase. The freight to Northalnd was super quick too and very reasonable.
T Compter – Christchurch – NZ
Source: Google Reviews
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Sara @ alpine spas was amazing. Communication was great and we loved the fact that even after we signed the deal and a special come on, they honored the new deal. Would recommend to all!
L Kuiti – Christchurch – NZ
Source: Google Reviews
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It was really easy to work with the team at Alline Spas. Delivery was on time and when I overpaid they sorted refund quickly. Not sure if I will need another spa, mine is working just fine, but if I do then I will be heading back to them.
D Carr – Christchurch – NZ
Source: Google Reviews
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The Spa is awesome, excellent recommendation from the store, excellent delivery service and follow up after. You guys made it easy also happy wife happy life
B Russell – Auckland – NZ
Source: Google Reviews
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Great service, fast delivery and excellent quality products – highly recommended
G Altermann – Auckland – NZ
Source: Google Reviews
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We would like to mention Monica Edwards outstanding customer service. We recently purchased a Madrid umbrella and unfortunately encountered a number of issues and at each stage we worked through these with Monica and the service team to secure a replacement umbrella over the Xmas break – which is difficult enough during the year let alone during the silly season. We will certainly consider buying from Alpine Spas again – Monica is a great ambassador.
B Burley – Auckland – NZ
Source: Google Reviews
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We shopped around for a SPA at all the usual places and narrowed down to a couple of makes/Brands. What was of utmost importance to us was how the sales person approached the sale and competition. To our luck we were greeted by Monica Edwards, at the Penrose showroom and she was an absolute delight to deal with. For starters she made us and our kids feel at home and try out every SPA that we had interest in so we could get a feel for it. Secondly she knew her SPA’s like the back of her hand and also could compare them/features to the other brands we we looking/comparing against. We did not of course buy on our first visit but Monica left a great impression on our family and hence we went back and bought from her. She recommended not just the best fit but the right fit for us not just now but for years to come, for which we are very grateful. And here is the most important part. We had a few hiccups setting up etc, we did a few emails to dispatch and service etc, when we spoke to Monica about the experience she simply jumped right in and sorted it all out for us. Now that’s customer service, when done well, like Monica did- it gets you loyal and returning customers. It’s been over a month since we have had the SPA running now and we still get follow up emails to check if we are happy or have any issues… Not rocket science, just 1on 1 simple customer service 👍 So when it comes to SPA’s It’s Alpine all the way.
L Pinto – Auckland – NZ
Source: Google Reviews
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Was absolutely impressed with the customer service provided by Taylor Coleman. We’ve just bought a spa from Alpine Spas and Taylor has been great to deal with throughout the entire process. Id be more than happy to recommend Alpine Spas to anyone. Shane, Napier
Shane – Auckland – NZ
Source: Google Reviews
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Purchased a Matterhorn spa from Alpine Spas. Really fantastic service both instore and on-line. Taylor was out instore salesmen in Auckland and walked us through all the pros and cons of the various spas we looked at and was quite genuinely very focussed on making sure the spa we ended up with was the perfect one for us – which it is. Lara the dispatch guru was very accommodating as our dates moved around for delivery and was never an issue or a problem and no “oh ok well that will cost a bit more carry on”. Personally, I place a lot of value on the whole customer experience and happy to pay a bit more for that experience if needed. for a larger group Alpine have managed to maintain a very high level of customer service. Thoroughly recommended.
S James – Auckland – NZ
Source: Google Reviews
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Purchased an infrared sauna from Alpine Spas. Communication was awesome. Kept me fully updated on estimated shipping dates etc. The sauna is phenomenal! I absolutely love it. Took a few hours to put it together but was simple. Absolutely love it! ❤️
M MacLeod – Auckland – NZ
Source: Google Reviews
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I bought a Nepal spa, customer service is awesome delivery was delivered on the day we arranged, spa pool is awesome.No long wait times with phone call, highly recommend.Monica was awesome from start to the end.
l hoani – Auckland – NZ
Source: Google Reviews
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Fabulous advice and support from the Alpine Spas Team. From Taylor in the Auckland showroom and all the behind the scenes support crew in Christchurch fabulous support. We love our Aspen spa.
C Searle – Auckland – NZ
Source: Google Reviews
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Great service, great communication and easy to follow instructions for a builder/handyman to assembly sauna. Very happy with the end result. Big thanks from IFIX Restore, thanks Todd
T Chalmers – Auckland – NZ
Source: Google Reviews
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Excellent friendly sales staff. They do not pressure you into purchasing, only provide you detailed information on the products. Fantastic services provided from visiting showroom purchasing and after delivery. Highely recommended.
L kilroy – Auckland – NZ
Source: Google Reviews
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Awesome displays, with a variety to choose from. We had helpful staff that could answer all our questions and have chosen the one that we want now too.
S Read – Auckland – NZ
Source: Google Reviews
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The best buy we have ever made, we are in the comfy hot bubbly spa every night. 110%
H Pretorius – Auckland – NZ
Source: Google Reviews
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Staff are very knowledgeable and helpful making a big decision
S Taylor – Auckland – NZ
Source: Google Reviews
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Alpine Spas have been a pleasure to deal with our first inquiry to purchasing a great product. Communication has been prompt and queries dealt with promptly. We have the Fuji Spa and love it and have the barrel sauna on order
C Little – Auckland – NZ
Source: Google Reviews
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Great Service Great Product Great communication Highly Recommend
S Meredith – Auckland – NZ
Source: Google Reviews
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Had a flawless experience of buying our new spa through Connor. Everything was super easy. All we had to do was to fill it up and waiting for the temperature to climb and then came the time to enjoy it.
A Sehdev – Auckland – NZ
Source: Google Reviews
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I love my spa, it was the best investment I have made. Alpine spa team were awesome to deal with and the spa is very good quality
d hayden – Auckland – NZ
Source: Google Reviews
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I looked at a lot of online reviews before making this purchase with Alpine Spas it was a big purchase as I am retired. I rang and Monica took me thru the process and advised me of witch spa would be best for me. The service that I have received from Monica was second to none, I did not think any companies gave this kind of service anymore. (read as old man living in the past). If I sent an email Monica got back to me immediately, if I rung her she was always available to me or got back to me asap and treated me with the greatest respect. I paid for the spa on Sunday, got a ring from a lovely lady at dispatch on Tuesday asking when I would like it, as it was free depo to depo delivery I said send it out soon as you can. The spa was up at Mainfreight in Whangarei Tuesday night and my son in-law brought it home Wednesday after work. It took a few weeks to get wiring done and deck strengthened, all up an running now and loving it , not a moments regret. A verry big thank you Monica Edward and Alpine spas
D Allan – Auckland – NZ
Source: Google Reviews
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We are very happy with our Oslo Sauna. We did decide to purchase the add- on heater and it made a difference of 10°C. Very easy to assemble, user friendly. We’re using our sauna almost everyday and loving the health benefits.
I Kauta – Christchurch – NZ
Source: Google Reviews
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Great product and very easy to assemble. We use the sauna every day, would definitely recommend. Thanks team
J Hertzke – Christchurch – NZ
Source: Google Reviews
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Sara in the Christchurch show room helped me narrow down my decision on what spa would be best for us. And we are far from disappointed! By far one of the best purchases we’d ever made, and with the amount of use we get out of it, it was well worth the price. 10/10 customers service from start to finish!
D Bateup – Christchurch – NZ
Source: Google Reviews
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Alpine spas are fantastic. Excellent service and great with all the annoying questions I had. We have been in the spa every night since we got it. Great for those aches and pains
K Holland – Christchurch – NZ
Source: Google Reviews
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Thoroughly recommend the team at Alpine Spas. Easy process and great deal with throughout!
B Lucas – Christchurch – NZ
Source: Google Reviews
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Thanks once again to Alpine Spas for delivering excellent service – from Joseph at the Christchurch store to the delivery and set up. The family is now enjoying the spa especially on the chilly nights.
S & Mike Rogers – Christchurch – NZ
Source: Google Reviews
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I have found the whole experience of looking for and buying a sauna easy. The staff at alpine spas were very helpful, making the purchase easy. I picked the sauna up from their warehouse and the staff there were great as well. The sauna was well packaged and it was easy to assemble. Really enjoying having our sauna in the house.
J Grater – Christchurch – NZ
Source: Google Reviews
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I would like to take this opportunity to thank the whole Alpine Spas team for an impressive customer experience. From Josh, our sales man through to the Lara and the team in dispatch and even the forklift driver at the warehouse, top marks. In my job, I deal with many businesses and to find a company where everyone is so customer focused is truly rare. The crews patience, understanding and product knowledge sets the bar where I’m sure their competitors are very uncomfortable. Thank you Alpine Spas.
p fleming – Christchurch – NZ
Source: Google Reviews
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Got myself a duo spa early July and have only good things to say about it, purchasing the spa was made easy with the help of Josh and the rest of the-crew and after sales contact was great, cheers.
s januszkiewicz – Christchurch – NZ
Source: Google Reviews
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Such an easy process, great support, clear instructions. Fast delivery. And a beautiful product
N Scott-Savage – Christchurch – NZ
Source: Google Reviews
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Hassle free great follow up. Highly recommend
B Christison – Christchurch – NZ
Source: Google Reviews
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Amazing customer service – I called Alpine 0800 number when our spa (nearly 5yrs old) was leaking, more for advice than any expectations but Brooke in the Chechen office was really helpful and suggested I send her a video of what was leaking so she could have a look. She called me back the next day to confirm it was the element and, to my surprise was still under warranty. She sent me a warranty claim to complete, really easy to do with pics etc and called me a couple of days later to confirm the claim was accepted and she’d order the part. I got a call the following day from a local repairer advising he’d be in touch when the part arrived. The spa was fixed a few days later and I’m beyond impressed with the service received. It’s so rare these days to be able to say that and speaks volumes about the company. I’d definitely buy an Alpine Spa again. Many thanks
A Dawson – Christchurch – NZ
Source: Google Reviews
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We love our Vista Barrel that we purchased from Alpine Spas at the recent field days. Alpine Spas is a great Got it together company, we have purchased a spa & sauna from them now. Josh Hanna, the salesman is an awesome guy that was so helpful and knowledgeable. I am very happy to recommend getting a sauna as we are finding it really helping with our aches and pains. Thank you Josh & Alpine.
R Ritson Trenwith – Christchurch – NZ
Source: Google Reviews
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Bought a Copenhagen Sauna recently, and was very happy with the service, and the fact they gave us a good deal,! The Sauna is fantastic for my Arthritis and my partners Asthma. We use it for 35 minutes every day pretty much, and it’s really provided a noticeable lift in our health! While this Sauna doesn’t have the Bluetooth audio like others on the market, that is made up for with the full spectrum features. I find playing music outside the sauna works equally well!
A Bouma – Christchurch – NZ
Source: Google Reviews
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Got the Apollo ice bath, it’s fantastic and the service was bang on!
A Rickard – Christchurch – NZ
Source: Google Reviews
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Love Love Love our spa!!!!! (purchased the Aspen), this is the second spa we have purchased from Alpine Spas (we moved from Auckland to South Island and couldn’t bring the original one we brought with us) and couldn’t wait to get another one …. We use it nearly every day! AMAZING SERVICE from Joseph Bates at Alpine Spas Christchurch. Great communication and very prompt at answering any questions we had. Would HIGHLY recommend these guys to purchase your next spa. Delivery went without a hitch as well.
R Collins – Christchurch – NZ
Source: Google Reviews
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We had Joseph Bates as our salesman. He was honest and knew his product backwards. I would recommend Joseph and Alpine Spas to any prospective spa purchaser.
N Keir – Christchurch – NZ
Source: Google Reviews
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Found the team really awesome to deal with. I emailed for information late on a Sunday evening and Sara Cox from the sales team responded within minutes. I then arranged a quote, made the decision to buy on the Monday and by Friday my spa was installed. The communication the whole time from Sara was great and the information was simple to understand and relevant. Had the spa in place for a couple of weeks now and absolutely loving it. Easy to set up and
P Shergold – Christchurch – NZ
Source: Google Reviews
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We have got a Matterhorn spa from Alpine Spa. Initially we thought about another model, but Josh Hanna advised us to pick this one and it is much more spacious and we have got a good price! Very happy now that we baught this model, just the right size for 4 adults sitting comfortably, the maximum capacity is 6 though. The delivery and installation was fast and exactly as planned. Thank you Alpine Spa team, we really enjoy our spa every day now!
E Shuvaeva – Christchurch – NZ
Source: Google Reviews
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Sara was most helpful in helping us decide on the nordic – we are loving it!
A Kirk – Christchurch – NZ
Source: Google Reviews
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It’s a very nice spa. We purchased the Vermont and think after doing alot of research it’s very good value for money. It’s whisper quiet, has very good warranties, is nice and deep and we really like the two loungers. The sales people were very helpful and pointed out the subtle differences between models which was very helpful in our decision making. There was also nothing else to buy. It came with steps, chemicals, cover lifter and even two nice towels and holders. I’d certainly recommend an Alpine Spa.
C Deed – Auckland – NZ
Source: Google Reviews
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Love it
s bell – Auckland – NZ
Source: Google Reviews
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Loving the Nordic Spa. It’s great size with plenty of powerful jets. The team at alpine spas were helpful and made the delivery such an easy process. This is our second spa from them now.
n Newman – Auckland – NZ
Source: Google Reviews
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epic spa, great service, quality product
J Longo – Auckland – NZ
Source: Google Reviews
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Good Tubs with high quality delivery team
J Chen – Auckland – NZ
Source: Google Reviews
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Excellent quantity and service. Very happy with the trade
G Trading – Auckland – NZ
Source: Google Reviews
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L Bora – Auckland – NZ
Source: Google Reviews
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Great communications from the team at Alpine Penrose. Excellent customer service and everything done on time and as promised. The new pool is great!
D Milburn – Auckland – NZ
Source: Google Reviews
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Great service and communications with regards to our purchase of the Baltic wood fired Alpine hot tub. Highly recommend Alpine Spas. We are very happy with our purchase – life changing, soaking under the stars and in the moonlight – AMAZING!
L Carter – Auckland – NZ
Source: Google Reviews
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Friendly helpful staff and a great product. Would definitely buy another alpine spa and recommend them to anyone
J Cheeseman – Auckland – NZ
Source: Google Reviews
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Alpine Spas have been very helpful throughout our purchase of the Tibet Spa pool. The delivery was as they explained and the pool arrived safely. We received emails from the company to check all was well a couple weeks later. They have been helpful regarding spa pool care. We are very pleased with the people and the service to date. Thanks Alpine 😊
L Wetini – Auckland – NZ
Source: Google Reviews
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Tremendous services and a really quality product. A pleasure to work with.
H Marshall – Auckland – NZ
Source: Google Reviews
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Easy purchase through Conor made it easy! Delivered was a breeze, work beautifully
T Jenkins – Auckland – NZ
Source: Google Reviews
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Alpine spas definitely get a 5 star from us although better mood lighting would of just topped the spa off..Thankyou so much for our spa absolutely love it, has taken us 16 years and we finally bit the bullet and bought one. The whole process was so super easy thanks to the fabulous customer service and care from Alesha Stewart Christchurch branch Alpine spas are lucky to have you. Thanks again. From The Fitness Family
Sharlene – Auckland – NZ
Source: Google Reviews
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We recently purchased a Belmont Spa. Great spec’d spa for the price and fabulous size for the whole family to enjoy. Fantastic customer service from the whole team, especially Monica.
L Wise – Auckland – NZ
Source: Google Reviews
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Very amazing and easy to deal with. Ordered a spa on the Tues and it was delivered to our rural address the Friday, all the extras included for free for the deal is great, we are very happy with our nordic spa.
P Manager – Auckland – NZ
Source: Google Reviews
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Great Spa and great service
t williams – Auckland – NZ
Source: Google Reviews
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Spa is perfect but the most impressive part was Alpine’s follow up service..nothing was a problem.
D McEwan – Auckland – NZ
Source: Google Reviews
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We love our Alpine spa! The staff are very helpful and a very quick to reply to any questions. The whole process was very seamless.
S and Tong Kingi – Auckland – NZ
Source: Google Reviews
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Just purchased my first spa from Jay and team at Alpine Spas at the Fielday’s. Amazing service from Jay, his knowledge about their products was extremely helpful. He even managed to convince us to buy the Matterhorn spa over smaller models to suit our needs. He wasn’t wrong! Best decision we could have made. Highly recommend the team at Alpine Spas and their products. We are now living the dream!
B Tag NZ – Christchurch – NZ
Source: Google Reviews
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Absolutely thrilled with our spa and the service we received from Alpine Spas. Jason was amazingly helpful and his followup has been great. Highly recommended!!
J Hadley – Christchurch – NZ
Source: Google Reviews
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Met the team at Field Days, was professionally informed by Jay Janda, went back forth between multiple dealers at the site and decided on a Matterhorn model which Jay sold me… I am well pleased with at the early stages of ownership. The spa came well packaged and with no set-up hiccups… thanks team for a great experience
D Saunter – Christchurch – NZ
Source: Google Reviews
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We are very much at one with our nepal spa from alpine spas. Its a great size for two people. Water use is a strong consideration for us and this is one of the smallest yet very comfortable spas we looked at. We were ably assisted and then some from Jay Janda who was very helpful and made sure we covered everything before making a decision. Installation was effortless for us… great job there and the after sales care is top notch. Good customer care model alipine spa.
S Hardcastle – Christchurch – NZ
Source: Google Reviews
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B Macleod – Christchurch – NZ
Source: Google Reviews
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Stoked to get our Ohio spa installed, just in time for winter! Thanks Josh Hanna and the team from Uplift!
G Jack – Christchurch – NZ
Source: Google Reviews
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Love our new spa! Sara from the Chch store was super helpful
S Hughes – Christchurch – NZ
Source: Google Reviews
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We purchased the Oregon spa when we moved to Papamoa. Our sales person was Josh Hanna. He was efficient and professional to deal with and we are really enjoying our spa. Thanks Josh. I would recommend Alpine Spas to anyone wishing to purchase a spa.
K Picard – Christchurch – NZ
Source: Google Reviews
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We recently purchased the Belmont Spa from Alpine Spa’s and we absolutely love it! The whole experience was seamless, right down to the delivery. Josh was amazing to deal with and his communication before and after the purchase was really good 🙂
S Tritt – Christchurch – NZ
Source: Google Reviews
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My experience in purchasing a Alpine Spa was due to the service I received from Josh. He was very prompt with replying to any of my emails and I can say this is the best purchase I have made, love the spa.
P Hack – Christchurch – NZ
Source: Google Reviews
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J Gallagher – Christchurch – NZ
Source: Google Reviews
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Josh was great to deal with, very knowledgable and nothing was a problem. Would definitely recommend him.
T Hooke – Christchurch – NZ
Source: Google Reviews
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B Williams – Christchurch – NZ
Source: Google Reviews
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Very helpful!
S Allison – Christchurch – NZ
Source: Google Reviews
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Great experience and the sale went easy and smoothly. The sales person was very helpful, only one issue is that the assembling instructions can be better, and more product specific. I do enjoy the sauna and a great product so far. Thanks
N Civils Limited – Christchurch – NZ
Source: Google Reviews
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Great service. Fast delivery. Great product would totally recommend for anyone looking for sauna at Great price
A Kem – Christchurch – NZ
Source: Google Reviews
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We purchased the Copenhagen Sauna from Josh on Blenheim Rd and it has been so worthwhile, the whole family love using it. Josh was very good at explaining the options so we understood which was going to be the best one to buy for our needs.
j white – Christchurch – NZ
Source: Google Reviews
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Incredible products! High quality, easy to use!
T Cook – Christchurch – NZ
Source: Google Reviews
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I am one happy customer and happily recommend reaching out to Josh for any inquiries you might have regarding a spa. He was beyond helpful, very friendly and accommodated all my asks. Life is definitely better with a spa even without the Jet sometimes just having a bath under the stars.
D Rhee – Christchurch – NZ
Source: Google Reviews
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Great service and help from Maddie. She made the whole experience easier with her knowledge
G Pithie – Auckland – NZ
Source: Google Reviews
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Customer service was amazing! Very happy with the Belmont Spa, highly recommend both service and product.
J Basher – Auckland – NZ
Source: Google Reviews
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Communication was good, Very happy with the overall product, good quality and easy to put together. Would definitely recommend.
S Cottrell – Auckland – NZ
Source: Google Reviews
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Excellent service from Apline Spas and overall a great product, couldn’t be happier with our new Sauna. Thanks Team!
J Sammy – Auckland – NZ
Source: Google Reviews
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These guys are very professional and their customer service is excellent. I highly recommend buying from them!
C Nicholson – Auckland – NZ
Source: Google Reviews
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I really like my spa, I go inside every night and makes me so relax and warm. Alpine Spa staff are very professional and helpful. Also the spa is easy to maintain
K Pat – Auckland – NZ
Source: Google Reviews
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Very great service, good knowledge on their products.
J Patel – Auckland – NZ
Source: Google Reviews
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10 out of 10. Love it.
T H – Auckland – NZ
Source: Google Reviews
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Really enjoy the Blackburn Spa.
A Hung – Auckland – NZ
Source: Google Reviews
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Fantastic service, awesome staff and best of all a great spa pool!
N Sutherland – Auckland – NZ
Source: Google Reviews
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Oh I can’t speak more highly about the way that the hole process went for me with alpine spas the way I was helped to get the spa and then it arriving well packaged and within the time frame and the after care I love this Nepal spa 💖 thanks again Alpine spa team
P Winter – Auckland – NZ
Source: Google Reviews
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Wonderful company to deal with. Great communication and felt like they really care about their customers
a parker – Auckland – NZ
Source: Google Reviews
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Fabulous experience from start to finish, from the showroom with Sharyn, who was super helpful and honest and helped us choose the best spa for us, then online to organise payment and delivery. Delivery was excellent and the spa has been a dream to set up. Loving our new spa and can highly recommend the Alpine Spa team!
C Pene – Auckland – NZ
Source: Google Reviews
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Fabulous customer service, Monica was a dream to deal with and super knowledgeable. We love our new Lucania Spa pool, such a great addition for our family 🙂 Highly recommend getting the guys to deliver to site.
S McCarroll – Auckland – NZ
Source: Google Reviews
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Fantastic service from Monica and the team. Fast replies and a very easy transaction overall. Highly recommend.
K blackham – Auckland – NZ
Source: Google Reviews
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Spa arrived quickly, and one month in we’ve used it nearly every day. Very happy!
C Pike – Auckland – NZ
Source: Google Reviews
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Great team, brought a sauna from them Definitely the thing on a cold winters day (Or any day)
T Adventures Of Batman & Robin – Auckland – NZ
Source: Google Reviews
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The whole Alpine spas team has been fantastic since the moment we walked into the shop right the way through purchase, install and aftercare! At the Penrose show room we were greeted by Susan who asked all the right questions to determine our needs and was super helpful throughout the purchasing process. The whole process has been super quick and seamless. Thanks team – really glad we picked Alpine!
L Vatu – Auckland – NZ
Source: Google Reviews
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We walked in thinking we knew what we wanted and needed, thankfully we met with Monica who steered us in the right direction! The process was so easy, Alpine Spa’s held onto our spa until we were ready for delivery and then on the day Steve was amazing with the install. From start to finish, a seamless process where we now get to sit back and relax in our Nordic spa, total bliss.
L Watson – Auckland – NZ
Source: Google Reviews
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Loving our new spa – Alpine were easy to deal with and made the whole process an enjoyable one.
S Cheetham – Auckland – NZ
Source: Google Reviews
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Monica was wonderful to deal with, very knowledgeable, helpful, efficient and professional. I’d highly recommend Alpine Spas, we love our new spa, and we love Monica, without her we would’ve probably ended up with the wrong spa for us. Thank you 😊
K Coleman – Auckland – NZ
Source: Google Reviews
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Our new spa is fantastic, the process of selecting, paying and delivery has been transparent and easy.
K Stalker – Auckland – NZ
Source: Google Reviews
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What a dream is our Nevada. Powerful jets, gets to 41deg and looks sharp on our deck overlooking Piha beach. Couldnt ask for more.
R Greenwood – Auckland – NZ
Source: Google Reviews
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O Wishart – Auckland – NZ
Source: Google Reviews
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Excellent advice and service, with a great range and good prices. Happy with our new spa.
A Ford – Auckland – NZ
Source: Google Reviews
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I was looking for a spa for sometime but found my local dealers to be totally uninterested , lacked contact, and just totally rude. So I decided to look on line which normally I wouldn’t do but Wow 🤩 from my very first phone call to inquire about a Spa . I received the most awesome and helpful service. The first person I dealt with was a lady called Sharyn who treated me like my custom was very important no matter which spa I wanted. I had concerns around the height of the spa she listened understood and suggested the most suitable one for our needs. The whole experience was easy ,nothing seemed to be a problem for any of the staff, every thing including the delivery of the spa was done in a very timely manner including updates as to were it was up to in the process . The delivery people were awesome as well, certainly eased any fears I had about getting the spa into my place. We have now had our spa for 2 months and are so happy with it. I know I can just make a quick phone call and help is at the end of the phone ( which I needed to do to bleed the pump) I highly recommend the product and the service is fantastic . Thank you staff at Alpine Spas 😊😊😊😊😊
C williams – Auckland – NZ
Source: Google Reviews
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I didn’t really know too much about sauna’s, but given I had an amazing experience when I chose an Alpine Spa last year, I opted for an Alpine Sauna. Thankfully, it was the right choice. The Oslo sauna was the perfect size for my gym. I’ve been using it to recover after weight training to great effect. Very happy indeed.
C Pescott – Auckland – NZ
Source: Google Reviews
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Sharyn was awesome to deal with, she really knew the products and made the whole process easy & enjoyable. We would highly recommend.
K Gordon – Auckland – NZ
Source: Google Reviews
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Alpine spas was absolutely wonderful to work with. Monica helped answer all our questions promptly. We purchased the Nepal and it arrived within 2 days, simply plug in and enjoy. Great product with great service! Would recommend.
M Chamberlain – Auckland – NZ
Source: Google Reviews
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I am delighted with my Alpine Spa. With so many choices on the market , I purchased on the recommendation of a trusted friend as being a trouble free , reliable operation over time. Contemporay styling, super quiet operation ( neighbours happy) and spa lifter perfect for one person. Top class customer service. Highly recommend.
R Palmer – Auckland – NZ
Source: Google Reviews
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This is probably the first time I have given 5 stars after having so many issues occur but here I am. Let me start by saying, I have had NO issues with the actual Matterhorn spa at all. All the issues came from the people who touched it (installer and transporter) which are all sorted now. The 5 stars for me comes from the level of customer service I have received, specifically from David Frame in customer care. This is the first time I’ve had someone say “”they will come back to me with an update”” and actually do it, not once, but every time (at a guess 10 times). The level of communication I received was superb. I was kept in the loop through the whole process of sorting the issues out and I appreciate that as it is a rare thing these days. I would recommend Alpine Spas for a Spa hands down, not just for the Spa itself (its a great spa, but I’m sure most are), but more so if you ever had an issue, the team is quick to respond and arrange for it to be rectified within a reasonable time frame.
H Steele – Auckland – NZ
Source: Google Reviews
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Its a dream! Our whanau purchased the Belmont and we all agree, this has been one of the best purchases ever! Money well spent. Dx
D Bowers – Auckland – NZ
Source: Google Reviews
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D O’Toole – Auckland – NZ
Source: Google Reviews
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we bought a Blackburn Spa. Very happy with it and installation was quick and professional.
m mccallin – Auckland – NZ
Source: Google Reviews
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These guys are absolutely awesome – we wanted to create a portable sauna solution that was mobile – Alpine were fantastic assisting us with options and also with the assembly and reticulation aspects of this great Barrel Sauna. Now fully mobile on a trailer, the sauna itself is a brilliant piece of kit, well manufactured and constructed as well as looking so good. Many thanks Taylor and Team for your support. Watch out for us on the road!
s kerr – Auckland – NZ
Source: Google Reviews
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We recently purchased a spa and sauna from Alpine. We had the pleasure of having Taylor Coleman as our salesperson and he was nothing less than exceptional. The before, during and after sales service has far surpassed our expectations. The responsiveness and communication was most impressive (and we had a lot of questions!). We are absolutely thrilled with our new spa and sauna. We have owned other brands of spa pools over the years and shopped around a lot for this one. We certainly won’t be going anywhere else in the future. High quality products, brilliant service, great pricing. All in all, a fantastic experience. Big thanks to Taylor and the team.
R and Paula Copeland – Auckland – NZ
Source: Google Reviews
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Searching online for my wifes Christmas pressie I saw Alpine Spas and after comparing their models and pricing to others decided to visit the Penrose location. Instore I browsed and spoke with an awesome saleswoman and walked away after getting a great deal on a Vermont spa with some awesome freebies thrown in. We have been in the pool almost every night since the 24th December, even better soaking in it when its raining. I am impressed with the initial communication and follow up from all of their staff including the dispatch team in ChCh during the entire process and would highly recommend them to anyone wanting to purchase a spa.
P S – Auckland – NZ
Source: Google Reviews
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Love our new spa. Customer service was friendly and very helpful from my initial enquiry, through purchase, delivery and follow up. Great team, highly recommend!
A Rawlings – Auckland – NZ
Source: Google Reviews
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My husband and I recently purchased the Vermont spa and are thoroughly enjoying the restful and relaxing evenings, sitting in the warm water and looking at the stars. We have found Alpine Spa’s amazing to deal with and feel very supported. We highly recommend
G Delaney – Auckland – NZ
Source: Google Reviews
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Really happy with the service and our experience with Alpine for our sauna and spa. The communication was excellent and Jenny in particular went above and beyond to make the process a success for us. She overcome many challenges to ensure the project was as smooth as possible and we are very thankful for her hard work.
N Brooks – Marsden Park – AU
Source: Google Reviews
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Kyle and the team from Alpine Spas are amazing. I have both their sauna and spa and the customer service is outstanding! The delivery team are also a great bunch. They value their customers. A rare find these days.
J I – Marsden Park – AU
Source: Google Reviews
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When we first stepped into the Alpine Spa showroom, we were totally amazed at the vast selection of spas, saunas and ice plunge pools on display. The customer service was well above expectations and with what we were shown on products, gave us great confidence we were purchasing quality. The whole experience from sales to delivery was outstanding and we will certainly purchase from Alpine Spas again for our next house. The spa, sauna and umbrella all sourced from Alpine Spas not only look amazing but work brilliantly that all get used nearly every day. You won’t be disappointed in Alpine Spas – great company to deal with.
T Geister – Marsden Park – AU
Source: Google Reviews
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I couldn’t be happier with my experience from start to finish with McKenzie from Alpine Spas. They were extremely professional and proficient in dealing with and highly recommend them for anyone looking for a reliable and trusted company.
V V – Marsden Park – AU
Source: Google Reviews
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Our experience with Alpine Spas has been fantastic! McKenzie in dispatch was incredibly efficient, and the Alpine Spas team provided brilliant support. Friendly, knowledgeable, and committed to great service—highly recommend!
I Knight – Marsden Park – AU
Source: Google Reviews
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I purchased the Oslo Sauna in mid May. Great price for the Sauna and easy website. the Sauna itself is absolutely fantastic. could not be happier. It fits perfectly in the garage and is easy to use. The only downside, was a few issues with delivery and installation, which was sorted with a great service experience from Kelsey who managed to turn the whole experience around and turn a negative into a positive
J Wirz – Marsden Park – AU
Source: Google Reviews
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Alpine Spas is a great company supplying awesome products. I love this new setup.
N Gruszka – Marsden Park – AU
Source: Google Reviews
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highly recommend the team at Marsden Park in particular Kartik! Very knowledgeable, provided us with great Sauna overview. Got them to recommend installer who was excellent! Would recommend Alpine Spas and Kartik and team for your Sauna purchase
J Barrientos – Marsden Park – AU
Source: Google Reviews
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Great experience, Kyle was very helpful. Love the Edmonton!
T Baker – Marsden Park – AU
Source: Google Reviews
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From my first visit to the showroom to making my order via customer service with Kartik, my experience has been amazing. the service, product, delivery and even a referral for assembly have all been excellent. I’ve waited a very long time to purchase my first Infrared sauna and it was worth the wait. I recommend that you purchase yours from Alpine Spas.
S De’Ath – Marsden Park – AU
Source: Google Reviews
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Alpine was Very easy to deal, Including support when required.Especially kartik who i dealt with from the start.Everthing i asked was no trouble.Thanks again.Lastly the sauna is fantastic should of done this years ago.
SAJONAMI – Marsden Park – AU
Source: Google Reviews
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Kartik provided excellent customer service at Alpine Spas , we enjoyed our experience from start to finish! Very Knowledgeable and easy to deal with
T Peagram – Marsden Park – AU
Source: Google Reviews
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My wife and I purchased the Aspin spa. From when we walked in Shiv gave us good service no pressure just good advice. Ordering to delivery was a simple process. Very happy with the spa. Thank you Wayne
W Jacka – Marsden Park – AU
Source: Google Reviews
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We are very happy with our ice bath. Does exactly what it says it does and looks great. Good service too. 🙂
T Paterson – Marsden Park – AU
Source: Google Reviews
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I recently purchased a spa from Alpine Spas Sydney, and I couldn’t be happier with the experience. From start to finish, the process was smooth and stress-free — all thanks to Kartik, the sales consultant who assisted me. Kartik was incredibly knowledgeable, patient, and genuinely interested in helping me find the perfect spa to suit my needs. He took the time to answer all my questions, explain the features clearly, and offered great advice without any pressure. His friendly and professional approach made the decision-making process easy and enjoyable. The delivery and setup also went seamlessly, and the quality of the spa is outstanding — exactly what I hoped for. If you’re considering buying a spa, I highly recommend Alpine Spas Sydney, and be sure to ask for Kartik. He truly made the entire experience exceptional!
Kourosh – Marsden Park – AU
Source: Google Reviews
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Shiv and the team at Alpine Spas (Sydney) were excellent. Transparent pricing, delivery coordination and a very good quality spa itself. A reputable company to purchase from- very satisfied with the whole experience.
D X – Marsden Park – AU
Source: Google Reviews
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Outstanding service from Alipine Spas. One of the few companies willing to discuss delivery to our place in the mountains and definitely went the extra mile with the installation and delivery. The spa itself is awesome, gets used everyday, low cost and low maintenance. Highly recommended.
A Bishop – Marsden Park – AU
Source: Google Reviews
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Really easy to deal with sales team in Sydney Showroom Kartik, Kyle, and Shiv were top notch with their product expertise, right through from sales, and dispatch of the Ice Bath and Sauna. Highly recommend purchasing from Alpinespas as they’re professionals at what they do!
V wu – Marsden Park – AU
Source: Google Reviews
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Alesha provided great service and advice about which sauna would suit us best. We settled on a Vista Mini Sauna which we are using and enjoying almost everyday, especially after a run or golf. We took the option to have it professionally assembled, which was great. We’ve also had very good after sale follow-up service from Alesha, just to make sure everything’s going well. Would certainly recommend them.
S Kilpatrick – Christchurch – NZ
Source: Google Reviews
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Highly recommend, Sara was amazing to work with. Helpful, knowledgeable and not pushy at all. Great communicatuon during the process, amazing after care support and follow up. Spa is awesome aswell.
R Schalkwijk – Christchurch – NZ
Source: Google Reviews
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I purchased the Yukon spa 2 months ago. What a fabulous product it is. I’ve been using the spa almost daily since purchase and enjoying every mo41ment of it. Maintenance is also super easy, thanks to Josh – who made it so easy and simple to understand. I don’t think I would’ve felt as confident in my purchase if I hadn’t met Josh that day. So, I ended up buying the Copenhagen sauna, as well, which by the way is a super amazing sauna. What a combination these two make (Yukon + Copenhagen). Had a minor hiccup during delivery as they seem to have forgotten to send the filter. Called Josh about it, and just like that, a new filter was in front of my doorsteps the very next working day – no questions asked. Wow…feels like Amazon Prime! I am really happy with the decision and the timing just couldn’t have been any better. I am now looking forward to a warm and cozy winter – thanks to Alpine Spas and to Josh Hanna. (truly recommend anyone just starting out in this area to look him up) So thanks for the wonderful product and thanks for the great customer service.
S Joon Kim – Christchurch – NZ
Source: Google Reviews
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Sara was great to deal with when purchasing our Spa. She was very knowledgeable on the options and didn’t try to pressure us. Communication was good and we took delivery of the spa in a matter of days.
D Smith – Christchurch – NZ
Source: Google Reviews
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Great spa, very happy with the oregon. Great customer care.
K Snelling – Christchurch – NZ
Source: Google Reviews
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Highly recommended, Josh was outstanding. Great Communcation and follow up. Made it all very easy and I LOVE MY SAUNA!
K Hulme – Christchurch – NZ
Source: Google Reviews
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Recently Purchased a Belmont spa from Alpine Spas Christchurch. I’ve gotta say the spa is good value for the money I paid. Sales Rep Josh Hanna was very efficient , communication was excellent and speedy, he made the process simple. Delivery was super fast . Where going to have a nice warm winter. Thanks Josh and Alpine Spas
g olsen – Christchurch – NZ
Source: Google Reviews
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The Copenhagen Sauna is fantastic, good quality, and value for money. Easy to install and use. Enjoying it every time. Good service by Josh Hanna.
Markos – Christchurch – NZ
Source: Google Reviews
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The Matterhorn spa was the best purchase we ever made, only complaint is we should have done it sooner. Joseph from Alpine Spas was fantastic to deal with, so helpful with information and advice based on what we were wanting so we could get the best option to suit our needs plus amazing follow up. We are enjoying the use of it everyday, great way to relax, destress, and spend evenings together as a family. Bonus it helps our 3 year old going to sleep at night.
K Coey – Christchurch – NZ
Source: Google Reviews
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We got the Belmont spa and are absolutely loving it. It was so easy to set up and use and the team at Alpine Spas have been incredibly helpful. Thanks to Sara who helped us out a lot, from choosing the right model all the way through the purchasing process – we are really grateful.
P Eathorne – Christchurch – NZ
Source: Google Reviews
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Very helpful sales service. Joseph listened to what I was looking for and very quickly homed in on the options for me and the best solution. He then followed up, responded to all my questions – also putting me onto the very good technical booklets covering the installation needs. Amazingly fast follow up and sorting out delivery possibilities at my difficult site – it all went fine and the spa is great. Thanks!
N Norton – Christchurch – NZ
Source: Google Reviews
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Amazing service. Bought the Oslo Sauna. It’s great! Super quick contact and helped me get the deal for the sauna so I saved 1000 dollars. Delivery was organised quickly and all arrived in perfect condition and instructions on how to put the Sauna together were fairly clear. Would definitely buy something from them again and have recommended to a friend. Thanks Josh.
J S – Christchurch – NZ
Source: Google Reviews
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Josh was amazing from Alpine Spas. He was so helpful, nothing was a problem. I would highly recommend
A Edwards – Christchurch – NZ
Source: Google Reviews
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Awesome to deal with such a good experience and even better deals! Would buy again from them in a heartbeat
J Skelton – Christchurch – NZ
Source: Google Reviews
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Recently purchased a Matterhorn Spa from Alpine spas and we love it! Our salesman Josh was great to deal with and very helpful with all of our questions. Would highly highly recommend Alpine and Josh.
T & Chloe – Christchurch – NZ
Source: Google Reviews
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Purchased the Vermont model a few weeks ago. So stoked with our investment and already reaping the benefits of our spa. A massive thanks to Josh Hanna for making the process easy and for the advice given. Highly recommend!
M Gillam – Christchurch – NZ
Source: Google Reviews
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Sales team at alpine spas was great and efficient 🙌
K Chau – Marsden Park – AU
Source: Google Reviews
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We recently purchased a sauna and a cold plunge from Alpine spas. The quality of both of these products is excellent. The support from the sales person through to the support team and even the warehouse guys where we picked up our products was great. Everyone was very prompt, helpful and friendly. One of the best purchases we have made in a long time. I would highly recommend Alpine Spas products.
E Mason-Smith – Marsden Park – AU
Source: Google Reviews
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My husband and I purchased the Apollo XL ice bath from Alpine Spas and the 2 times we entered their showroom they were very professional and helpful answering questions that we had and then when we decided to purchase the bath again they were very helpful and made sure that our sale and pick up of our unit was stress free and efficient. We would highly recommend these guys. A huge shout out to Shiv, the sales guy that helped us and on days Shiv wasn’t present somebody was always happy to jump on board and help us. Very happy customers and would use these guys again. Also impressed with the after sales communication to make sure that all is going ok. Thanks guys much appreciated
T scott – Marsden Park – AU
Source: Google Reviews
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Everything so far has been great (spa was installed last week) Excellent communication and prompt delivery to the depot. Spa exactly as advertised, very happy with it
A Cole – Marsden Park – AU
Source: Google Reviews
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Never owned a spa before, did a lot of research and narrowed it down to a few different swim spas from differing manufacturers. I’m fairly tall at 6’3” (193cm)so needed a large area in the swim spa. So I went for the Titus Turbo Badu, an upgraded version, with a propeller to swim against as opposed to multiple bubbly jets. Ticks all the boxes, Dual Zone, huge swimming area, smooth fast flow of water to swim against, UV and Ozone systems ( no smelly chlorine stinging eyes), great lighting and big easy touch screen displays on the controllers. Our family and friends like take turns trying to swim against the max speed of the variable speed Badu thrust propeller and we generally only last less than a minute at a time 😀 but we’re getting better and fitter!! We upgraded to the extra heater ( improves 75% heating efficiency ). All the spa jets, temperature, filtration, sanitation, lights etc all connected to my phone to easily monitor what’s going on. In my opinion its better to go for the separate dual zone configuration as we keep the spa at a toasty 37degC and the pool at 32degC. Unlike a swimming pool we can use the swim spa all year round. The wife and kids are in the spa everyday. Perfect for weightless exercising with my back injury, excellent for rest/recovery for the kids after soccer and perfect for the missus with a sneaky sunset Aperol Spritz after work 😀 Thanks Alpine Spa’s for making ultra top quality spas. We also had great professional service from Kyle and the staff at Sydney Alpine Spa’s, their advice and guidance throughout the entire process has been outstanding. Thoroughly and completely recommend them. I’ll be going a sauna and ice bath next! I’m turning my backyard into a resort!!
S Gould – Marsden Park – AU
Source: Google Reviews
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Sales staff especially kartik very good, knows his products very well. The spa itself great product works well, had for a month now really enjoying it. All round very pleased
A Kang – Marsden Park – AU
Source: Google Reviews
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Bought the Oslo sauna and am loving it. Service was also amazing from Kyle, who gave us all the time in the world and was happy to answer any questions we had.
r pereira – Marsden Park – AU
Source: Google Reviews
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I am absolutely thrilled with our oslo sauna from alpine spas. I use it everyday and the health benefits are amazing . I am sleeping better and my body aches and pains are so much better . I just love it . I can’t thank Kyle enough for his advice and support though the whole process including doing his very best so that I could have my sauna as soon as possible.
N Kelton – Marsden Park – AU
Source: Google Reviews
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Alpine spa’s did an awesome job delivering my spa. Big thanks to Kyle who had the spa delivered in 10 days. Great experience
A Thorpe – Marsden Park – AU
Source: Google Reviews
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I’m so happy with my purchase from Alpine Spas. Absolutely love my ice bath couldn’t be more satisfied!
W Davis – Marsden Park – AU
Source: Google Reviews
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I bought the sauna for my husband who has been wanting one for a long time, he is absolutely thrilled and has used it nearly every day.
M Mogford – Marsden Park – AU
Source: Google Reviews
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Great service, and the quality of the Barrel Sauna is amazing. Absolutely love it!
D Bateman – Marsden Park – AU
Source: Google Reviews
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Purchased an outdoor umbrella from Alpine Spas and couldn’t be happier. A very well put together piece of kit. Everything works as it should and it’s been designed with capacity to repair in mind. Quality surpasses the price I think.
V Shchelkunov – Marsden Park – AU
Source: Google Reviews
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Great sales team in particular Kyle. Very knowledgeable and great communication making my purchase very comfortable. Takes my calls anytime which also assists given I have never owned a spa.
J Masters – Marsden Park – AU
Source: Google Reviews
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What a great customer service experience by Kyle! Knew his product and what the differences were between his product and other products. Highly recommend Kyle and Alpine infrared saunas
J Garbode – Marsden Park – AU
Source: Google Reviews
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Great Sauna, delivered and put together. We were waiting on some towels and were surprised at the extras that eventually came that supplement the whole experience.Toby our dispatcher and Ellie who looked after our delivery were great to deal with. We have now used the Sauna on numerous occasions. Thanks to all you guys.
P Tranter – Marsden Park – AU
Source: Google Reviews
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This is the best thing that we have bought for our house. We just love it.
R Singh – Auckland – NZ
Source: Google Reviews
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Amazing job and a great team, did a great job and looked after us very well
M Naguib – Auckland – NZ
Source: Google Reviews
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Excellent service from the minute we walked in the door. The whole purchase and delivery process was low pressure and seamless. After-sales service also seems good so far. Recommended.
C Magee – Auckland – NZ
Source: Google Reviews
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We found dealing with Alpine Spas & Connor McMahon especially – easy & stress free 🤙 Very happy with the spa we purchased
S Minifie – Auckland – NZ
Source: Google Reviews
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I had the pleasure speaking to Monica. She was extremely helpful and knowledgeable about all the products. I’m glad to have dealt with such a reputable company and sales person.
C Girgis – Auckland – NZ
Source: Google Reviews
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E Habib – Auckland – NZ
Source: Google Reviews
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Very knowledgeable on their products & great customer service! Would definitely recommend!!
L Eve – Auckland – NZ
Source: Google Reviews
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A W – Auckland – NZ
Source: Google Reviews
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D Howling – Auckland – NZ
Source: Google Reviews
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Taylor helped my family find the best option for us, and walked us through our water treatment options. Thank you for making it such a pleasant experience. Highly recommended!
B Friend – Auckland – NZ
Source: Google Reviews
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L Storr – Auckland – NZ
Source: Google Reviews
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Great spa pool prices and customer service. We did a lot of research and found that alpine spa would do price beat on a comparable model. We went with alpine as the units looked better quality but have been so happy with the after care process as well. Loving our new spa at the minute.
C NK – Auckland – NZ
Source: Google Reviews
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Excellent customer service. 👌 thank you so much Sharyn.
A Ram – Auckland – NZ
Source: Google Reviews
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C Stander – Auckland – NZ
Source: Google Reviews
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Very satisfied with the product and the customer service of Alpine Spa. Very relaxing after a days work
G Jones – Auckland – NZ
Source: Google Reviews
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Blackburn spa – Easy set up. Easy to use. Looks great. Perfect for our family. Great service.
M Bowron – Auckland – NZ
Source: Google Reviews
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Our Blackburn spa is awesome. It has great features and to be honest we can’t fault Alpine Spas at all!
B Martin – Auckland – NZ
Source: Google Reviews
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F Liu – Auckland – NZ
Source: Google Reviews
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Staff (Sara and Alesha) were very knowledgeable and easy to talk with. They explained everything and answered all our questions fully. The process was so easy and the delivery team were awesome. Loving our new spa (Vermont)
J Olson – Christchurch – NZ
Source: Google Reviews
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We are so happy with our purchase of our Nordic Spa. We dealt with Josh the whole way through. Josh went above and beyond making sure we had all the correct information and confirming each step easily and efficiently. Although we have only dealt with Josh on the phone and through Email, I feel like I’ve known him for ages. He is personable and has excellent communication skills. We positively and enthusiasticly recommend Alpine Spas and Working with Josh to all our friends and family. Josh really did make the whole process so easy and fun. Thank you 😊
K Brice – Christchurch – NZ
Source: Google Reviews
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I had a great experience with Alpine Spas. I found their Sales representative, Josh, to be a exceptional young man. Josh was easy to deal with and quick with follow ups, right from the beginning to the end of the sale process. I also found the dispatch team superb as well. And when my husband went to collect the sauna he said the man at the dispatch center was extremely helpful as the sauna is very heavy. It took aprox 1.5 hours to put the sauna together ourselves and requires at least two people, if you are not a practical person, defiantly pay the extra to get someone from Alpine Spas to install it for you. It works well and we are enjoy the benefits of the sauna already. Jo
J Varney – Christchurch – NZ
Source: Google Reviews
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We’ve recently set up an Alpine Duo spa in our conservatory, and are thoroughly enjoying it when we’re semi-housebound. Sara Cox led us seamlessly through the purchase, and we recommend dealing with her.
J Blackburn – Christchurch – NZ
Source: Google Reviews
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I purchased an Oslo sauna from Sara and I absolutely love it. The service was wonderful and the sauna is perfect. Would def recommend Alpine Spas for anyone wanting a Sauna.
A Wild – Christchurch – NZ
Source: Google Reviews
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We purchased a Nepal Spa and have been so impressed by the level of service. Every person we had contact with at Alpine Spas, specifically Liam Horn, Josh Hanna and Lara (despatch), were incredibly professional, knowledgeable and helpful. It was an easy process from our first inquiry to the very obliging Fliway delivery driver 🙂 Thank you all.
H Smale – Christchurch – NZ
Source: Google Reviews
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We had a great experience buying our first spa. Josh helped us through the process by explaining everything we asked in a professional but easy to understand manner. We finally decided on the “Munro” which suits our needs perfectly. Josh has helped us every step of the way & has had a great follow up service to make sure everything is going well. Thanks Alpine Spa’s & Josh for your great service. Kerry & Greg Keown happy spa owners.
k keown – Christchurch – NZ
Source: Google Reviews
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We recently set about with research and purchase of a new spa. We looked at numerous options and various suppliers, but in the end, it was a simple decision to go with Alpine Spas Christchurch. We purchased an Elite Calgary model, and the experience was totally hassle-free. The professional and competent service provided by Josh Hana was part of our decision making. We are thrilled with the spa and the service from purchase to delivery and now daily use of our spa.
C Roberts – Christchurch – NZ
Source: Google Reviews
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I was looking for a wide step for my caravan and they had it and couldn’t find it anywhere else, I am very happy man because I have a disability and they were so helpful
R Connor – Christchurch – NZ
Source: Google Reviews
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Great dealing with Josh, very helpful and patient.
G Scott – Christchurch – NZ
Source: Google Reviews
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Great spa and equally great service afterwards. Josh was very knowledgeable and friendly. He always gets back to me quickly if I have a question. We had a cable fault after 4 months. We told them about it and they exceeded expectations, sending some complimentary chemicals and paying for an electrician to fix the issue. Would highly recommend them if you are thinking of getting a spa.
Billycat300 – Christchurch – NZ
Source: Google Reviews
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D Palfrey – Christchurch – NZ
Source: Google Reviews
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Great service and very helpful staff – we love our new sauna. HIGHLY recommended
D Fletcher – Christchurch – NZ
Source: Google Reviews
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had a great experience Josh was very helpful and I love my new Copenhagen sauna, would definitely recommend
n mc auley – Christchurch – NZ
Source: Google Reviews
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We ended up buying our spa from Alpine Spas after an alternative company did not follow up on our queries. Josh from Alpine Spas emailed us back straight away. We had originally queried about a different spa to what we ended up getting after Josh explained the savings we would make with power bills by getting a more efficient spa. Once we had made our decision, and made payment, our spa was dispatched immediately. We love our spa! I would highly recommend Alpine Spas.
M MacIver – Christchurch – NZ
Source: Google Reviews
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Jay is a superstar salesman and convinced me 🙂 the whole process was easy and we are loving our new spa and the outdoor shower 👍
A Pradhan – Christchurch – NZ
Source: Google Reviews
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We got our Kingston spa from Josh. A great experience all up. Everything was as promised and very smooth. Really happy with the spa and service!
C Gianos – Christchurch – NZ
Source: Google Reviews
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Great experience dealing with Josh Hanna, made the process of purchasing our Oslo sauna.. smooth and easy! Was very informative and super fast! Would definitely recommend his service 🙂
s howe – Christchurch – NZ
Source: Google Reviews
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We’re really happy with our purchase of a Munro spa from Alpine Spas. Josh helped us decide on which model would best suit us and has been super helpful with after sales support. Highly recommended.
E Chitaka – Christchurch – NZ
Source: Google Reviews
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Got the Apollo Ice Bath XL which rocks. Josh was so easy to work with, the whole process was sweet as.
A Grinstein – Christchurch – NZ
Source: Google Reviews
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After two months of using the Montreal Spa, It is awesome. very comfortable, easy to maintenance, low running cost. Highly recommend.
R li – Auckland – NZ
Source: Google Reviews
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We visited the store and spoke to Liam and walked out with a Nordic spa he was awesome to deal with and nothing was ever a proplem. He’s a legend cheers mate.
A Cramond – Auckland – NZ
Source: Google Reviews
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Amazing range of saunas and spas at Alpine Spas in Great South Rd, great parking right out front but the customer service here is unbelievable. Can not speak highly enough of their service and will be back soon to purchase my sauna. James Ashwin Kakapo Business Sales
J Ashwin – Auckland – NZ
Source: Google Reviews
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Great communication from Alpine Spas staff all through the process of our purchase of the Yukon Spa. The second time we have purchased a spa from Alpine. We were disappointed to have to leave our first one with our home we sold. We love our new Spa. Thank you Alpine for your wonderful service.
D Cole – Auckland – NZ
Source: Google Reviews
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Brought an Oslo Sauna. Looks amazing and the members love it. Thanks heaps guys. Super quick delivery and great support. Danni (Tony Martins Gym, Auckland)
D Freeman – Auckland – NZ
Source: Google Reviews
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We purchased a Blackburn Spa through Alpine Spas in late December 2022. We are absolutely thrilled with our new spa – it has great features and is easy to use/maintain. The entire buying process from first visiting the Auckland Showroom, through to delivery was top notch. Connor, who we dealt with at the showroom, was very knowledgeable and incredibly helpful, but not pushy in any way. Dispatch were also amazingly helpful. We had a very tricky location for the spa to be installed in. They ensured they had all the information and on the day, everything ran incredibly smoothly. The team Alpine Spas used for delivery (Sky Hooks) were absolute professionals and made a very tricky install, look like a breeze. Great information is included on chemical dosing – everything is just made to be super easy. We can’t recommend Alpine Spas highly enough, a brilliant company to deal with.
K Slade – Auckland – NZ
Source: Google Reviews
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Great spa with great service. Thanks
R Winter – Auckland – NZ
Source: Google Reviews
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Great service and support through the whole process of setting up, delivery and how to care for our spa moving forward.
I Kimble – Auckland – NZ
Source: Google Reviews
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C Hawke – Auckland – NZ
Source: Google Reviews
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Super friendly and efficient. Excellent communication. This is the fourth spa we have owned and is the best by far so comfortable and quiet lots of space on the sides for wine glasses minor issue with a tiny crack on the side at delivery but the follow up service has been exceptional too
D Riddell – Auckland – NZ
Source: Google Reviews
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Vermont spa ticked all the boxes for us, now that the enclosure is complete we are enjoying lazing back with the odd Pinot Thank-you Alpine
M Trevena – Auckland – NZ
Source: Google Reviews
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This is the 4th spa I have purchased over the years and have to say not only has it been the best service given with questions being promptly answered, but also the spa itself is so easy to use, quiet, a great easy to read manual and I love the default setting. I will never go past these guys again. So many goodies with it too.
N Elliott – Auckland – NZ
Source: Google Reviews
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We love our Matterhorn Alpine Spa. The product arrived for collection as promised and the support customer service has been great
M Brooks – Auckland – NZ
Source: Google Reviews
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g bryson – Auckland – NZ
Source: Google Reviews
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Loving my new spa pool and Liam was so helpful and easy to deal with.
D Bishop – Auckland – NZ
Source: Google Reviews
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Best Christmas present! Gret little Spa. Exactly what we needed. And follow up service impeccable 👌
S Cowan – Auckland – NZ
Source: Google Reviews
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From advice to what spa to buy to tailored support for delivery, the people at alpine spa gave been great. But best of all is the amazing Nordic Spa that we love jumping into at the end of a busy day to massage our worries away with a range of different jets.
K Tacken – Auckland – NZ
Source: Google Reviews
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Monica from the sales team was awesome to deal with she made the process so simple and enjoyable. We love our new spa and would highly recommend Alpine spas for anyone who is looking for a spa.
S Yacoob – Auckland – NZ
Source: Google Reviews
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M Mishriki – Auckland – NZ
Source: Google Reviews
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B A – Auckland – NZ
Source: Google Reviews
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The team were knowledgeable and made the process to buy a sauna easy. Great showroom. Thank you to the dispatch team who took care to ensure our product was loaded and travelled safely to our place.
M BushFarm – Marsden Park – AU
Source: Google Reviews
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Awesome service and a great product L, would highly recommend
T Young – Marsden Park – AU
Source: Google Reviews
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The experience at Alpine spas was amazing. Went there a few times before deciding & even got to try some of the floor models out. Kyle & the team were so helpful right throughput the process & continued this with after sales service. They are a pleasure to deal with. Spa has been great & would highly recommend Alpine spas & Kyle.
N Turnbull – Marsden Park – AU
Source: Google Reviews
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What a great experience buying from Alpine Spas. They obviously care about the customer experience. The salesperson Kyle was great. Delivery on time and as promised. Communication through the sales process and on the two times I called customer service after delivery has been first class. So helpful and no call centre waiting. The documentation is high quality and sent in advance so you are all ready on delivery day. The spa itself is fantastic (Aspen). I really can’t fault this company. Well done
D Shaw – Marsden Park – AU
Source: Google Reviews
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Great service and fast delivery. Easy to install. It was my husband who really wanted the sauna for all the amazing health benefits. I swore I wouldn’t go in it as I hate the heat and sweating….guess what, I use it and love it!, so relaxing!!
S Woite – Marsden Park – AU
Source: Google Reviews
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The Barrel Sauna we bought arrived within a week of purchase. It was unloaded in our garage. It went together without a hitch. Everything worked out really well, the instructions were easy to follow, and the pieces just moulded together. I highly recommend Alpine Spas and Saunas.
G Fairchild – Marsden Park – AU
Source: Google Reviews
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We bought the Oslo and this was the best purchase we have made, do not regret at all. We’ll worth the money and quite frankly the price is the lowest of them all but doesn’t mean it is not high quality. Highly recommend
K Wilson – Marsden Park – AU
Source: Google Reviews
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If you’re looking for a place to sweat out last night’s questionable life choices or just pretend you’re training for a Scandinavian survival course, Alpine Saunas is where it’s at. The ambiance hits you the moment you walk in – you’re greeted by what feels like the modern Viking paradise of heat and tranquility. The saunas themselves? Perfectly calibrated to have you wondering if you’ll walk out with glowing skin or a deep-fried soul. Spoiler: it’s the skin, thankfully. The setup is sleek, comfortable, and quiet – until your brain decides to bring up every embarrassing thing you’ve ever done. But don’t worry, the intense heat will either distract you from that or give you something else to focus on. Best part? You get that euphoric, “I just survived a furnace” feeling after. Alpine Saunas, 10/10 would roast myself again.
A Hughes – Marsden Park – AU
Source: Google Reviews
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J Birch – Marsden Park – AU
Source: Google Reviews
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Professional company to deal with throughout the complete process, our property presented the delivery team with challenging terrain that was overcome with ease.
S Hemming – Marsden Park – AU
Source: Google Reviews
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Purchased the Copenhagen sauna and it’s amazing. Highly recommend and love using it everyday for recovery.
M Haus – Marsden Park – AU
Source: Google Reviews
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Over the past few months I have purchased an outdoor Vista Barrel sauna, the Montreal Spa and the Apollo ice bath. The service I have received has been second to none. Kartik Singh responded to my initial online query within minutes. He has answered my endless questions, been a wealth of information and has provided excellent customer service. I am very happy with all the products we have received as well as the communication and customer service from the whole team.
C To Country – Marsden Park – AU
Source: Google Reviews
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G Hennessy – Marsden Park – AU
Source: Google Reviews
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Great sauna good service
M Blanch – Marsden Park – AU
Source: Google Reviews
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All round great experience. Easy to deal with, Kartik was very helpful. Love the sauna. Will upgrade to larger when budget allows.
S Bucknell – Marsden Park – AU
Source: Google Reviews
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I recently purchased the Oslo sauna, extremely happy with the quality and overall product. Kartik was great to deal with over the phone and helped me with setting up the 12 month interest free payments. Would recommend Alpine Spas to anyone in the market for Saunas. Thanks guys
M Bongiovanni – Marsden Park – AU
Source: Google Reviews
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Great experience dealing with Kartik Made the purchase so easy and enjoyable
S Kendall – Marsden Park – AU
Source: Google Reviews
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Just recently bought a sauna from the guys at alpine spas they were super helpful and professional going to recommend all my friends and family to go through them if they are looking for a sauna or spa
H Rylewski – Marsden Park – AU
Source: Google Reviews
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Alpine spas and saunas were able to provide a variety of options to suit our entertainment area for both a sauna and spa, which been a fantastic addition to our household. Myself and my wife were very impressed in particular with Toby who was especially warm and welcoming to our needs, we wouldn’t have considered the purchase further if it wasn’t for Toby’s presence. A great asset to the store and a fantastic person to deal with. Many thanks.
Nrgeespeaks – Marsden Park – AU
Source: Google Reviews
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C Orr – Auckland – NZ
Source: Google Reviews
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We purchased the Fuji just before Christmas outstanding service and communication and Absolutley love our new spa have been it it every night would recommend this spa for a couple or small family Thanks Alpine Spas
L Robson – Auckland – NZ
Source: Google Reviews
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Awesome company to deal with. Would recommend them to anyone.
D Newlands – Auckland – NZ
Source: Google Reviews
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G Sandhu – Auckland – NZ
Source: Google Reviews
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Awesome customer service, 👏. Jackson was great. We had some damage from freight and they were more than helpful, replacing the damaged lid and super helpful through the process. We brought the Baltic hot tub. We love it!
Sam – Auckland – NZ
Source: Google Reviews
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S Jafar – Auckland – NZ
Source: Google Reviews
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Great experience at Alpine Spa’s!! Monica at the Auckland showroom made the whole process so easy with her amazing customer service!
N Sharma – Auckland – NZ
Source: Google Reviews
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Great experience dealing with Alpine Spas Auckland. Delivery was done hassle free and communications were prompt and clear at all times.
J de Beer – Auckland – NZ
Source: Google Reviews
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Had an absolute outstanding service by staff. Monica in particular was super helpful and approachable, made my life so much easier, Merry Christmas and Happy New Year!
R Rodney – Auckland – NZ
Source: Google Reviews
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F Gerges – Auckland – NZ
Source: Google Reviews
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A Law – Auckland – NZ
Source: Google Reviews
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Great customer service! Monica from the Auckland showroom was super nice & helpful
M Geris – Auckland – NZ
Source: Google Reviews
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Monica was so helpful throughout the purchase process and Catherine was great when Mainfreight lost our spa cover and sorted it out which was great. The spa is awesome. Very happy.
A Comins – Auckland – NZ
Source: Google Reviews
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Fantastic experience from enquiry stage to using the spa. Great customer service, delivery, value for money, instructional guides and manuals and the spa itself looks great, functions great and seems to be good bang for buck. We use at least once a day, even at a much lower heat in this hot summer. My toddler has improved so much in water confidence, he sleeps through at nights when has one, my achs and pains have all but completely disappeared, mood and general stress management has improved and it’s wonderful family time to enjoy together. Life changing. Wish i had got it sooner! An good investment in quality of life all round.
M Torkington – Auckland – NZ
Source: Google Reviews
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A good, hassle-free experience. Susan from the Penrose office was my sale’s associate and she was lovely to work with. Had a great attitude and was always ready to help.
J Liu – Auckland – NZ
Source: Google Reviews
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recently purchased an Apine Spa and very happy with the service and product. Value for money you will not likely find a better deal. Pool has all the basic requirements plus a few trimmings to enhance the spa experience
M Trevena – Auckland – NZ
Source: Google Reviews
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I give 5 stars for the service from Tyler. He certainly an asset to this company. We can so many questions plus had a soak in 2 spas. He made it a breeze. We also hopped on a few others . We recommend go and try it out great customer service too
L Macdonald – Auckland – NZ
Source: Google Reviews
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Best decision ever to purchase a sauna from Alpine spas. The sales experience & customer service I received from Taylor was incredible, kept informed all the way from enquiries to delivery & post sales follow up. I love my sauna, highly recommend Alpine Spas
A Baird – Auckland – NZ
Source: Google Reviews
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Great service, rapid delivery, good price – and just the perfect spa for us.
I Gillies – Auckland – NZ
Source: Google Reviews
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Have owned an Alpine Duo Spa for 6 year now, and just purchased a Barrel Sauna. Awsome products, well built and helpfull service and suport for the Alpine team. Highly recommend!
P & Junghee – Christchurch – NZ
Source: Google Reviews
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Recently purchased an Oslo sauna from Alpine Spas Fantastic customer service and communication from Josh Hanna one of their sales consultants, guided me through to process of purchase and collection super smooth. The sauna is super easy to put together and operate, I use it atleast a couple times a week, well worth the money.
M Frear – Christchurch – NZ
Source: Google Reviews
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Excellent experience dealing with all staff, Josh and Lara plus the building team made everything super easy!
L Skinner – Christchurch – NZ
Source: Google Reviews
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Was great to deal with Josh Hanna , made buying the product very easy to purchase and then get delivered .
G Murray – Christchurch – NZ
Source: Google Reviews
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We purchased our Copenhagen Sauna from Alpine Spas, unfortunately we had a few faults in our kit set, Rikki and the team from Customer care were fantastic and looked after us, quickly offering resolutions for us. I highly recommend Alpine Spas for not only their awesome Sauna but also their fantastic customer service support, you will be well looked after. Thanks Team!
M Campbell – Christchurch – NZ
Source: Google Reviews
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L Laming – Christchurch – NZ
Source: Google Reviews
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Brought a bath thru Josh he was awesome to deal with quick responses to email questions. Purchase was seamless paid for on Wednesday had the bath on Friday. Cheers bro
G Ritchie – Christchurch – NZ
Source: Google Reviews
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My wife and I use our Oslo sauna every night for 20 minutes. We feel great during and afterwards. The quality is brilliant. It looks great. We are thrilled.
T Fink – Christchurch – NZ
Source: Google Reviews
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We bought our Fugi spa pool from Alpine Spas and have had awesome service from them. Our communication with their sales representative, Josh Hanna has been brilliant. I highly recommend Alpine Spas for your Spa needs. Delivery was quick and continued service excellent.
C Caldwell – Christchurch – NZ
Source: Google Reviews
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The whole family (as well as our extended family and friends!) love our Alpine spa (Nordic). Perfect to calm the toddlers when they are unsettled, date nights with a glass of wine when the kids have gone to bed and provide a hang out spot for the teenager and his friends. Josh has a wealth of knowledge and went out of his way to thoroughly explain all of our options within our budget with such quick responses to my myriad of questions even responding at night and weekends! Delivery went perfectly smoothly to place it on our deck looking out to the dunes – bliss! Thanks team.
C Walker – Christchurch – NZ
Source: Google Reviews
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Great communication through the purchase, shipping and post delivery. Product just as advertised and we are very happy. Sales took time to understand how we used our previous spa and then advised us to upgrade to a 2 pump spa and this is exactly what we wanted. Very easy to deal with and no pressure. Highly recommend.
G Mason – Christchurch – NZ
Source: Google Reviews
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We recently purchased an Oslo Sauna from Alpine Spas in Christchurch. Initially we contacted via “”chat”” and we connected with Josh, we asked a couple of questions and he came straight back to us in no time with the answers. It didn’t take long at all for us to decide we wanted to purchase one, especially at the SALE price, this was only days before Christmas so we suggested to leave the delivery until early January. Josh was so friendly, knowledgeable and accommodating, and he was excellent with communication. The process of the delivery went smoothly and we couldn’t have asked for better service, we would highly recommend contacting Josh, you won’t be disappointed. We love our Sauna, thank you so much Josh.
K Johnston – Christchurch – NZ
Source: Google Reviews
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S Cunningham – Christchurch – NZ
Source: Google Reviews
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Overall great experience with Alpine Spas. Our new sauna is epic!
J Pohl – Christchurch – NZ
Source: Google Reviews
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Fantastic service and products. Recommend
S E – Christchurch – NZ
Source: Google Reviews
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Right from the first message I had a person to contact who was responsive and the whole purchase was made so easy. The differences each model offered was explained without sales pressure and the spa is exactly what we needed. The delivery was super fast and packaged so well. We love our spa and huge thanks to Josh for his amazing service! I would 100% recommend Alpine Spas.
T Jones – Christchurch – NZ
Source: Google Reviews
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Great service and great product. Super pleased with our new Alto hot tub.
A Hill – Christchurch – NZ
Source: Google Reviews
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Sara had great knowledge of the products which ensured we picked the right one for our need.
K Tilley – Christchurch – NZ
Source: Google Reviews
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I ordered the Madrid Umbrella early this December and Josh Hanna was awesome to work with. Not only was he quick to reply, he was helpful with the getting the invoicing in quickly with adjustments to my order as requested and his team followed-up for delivery. Umbrella arrived on time and I am impressed with the quality. Two of us set it up easily (even on a windy day!). Friends keep commenting on the quality and want to know where we got it. This is our second purchase from Alpine (we got a sauna from them, too) and the quality of products continue to surpass our expectations.
E Morgan – Christchurch – NZ
Source: Google Reviews
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Very easy to deal with, excellent service from Sara
W Ozich – Christchurch – NZ
Source: Google Reviews
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Excellent service. A small problem popped up with our original spa purchase due to a delay with the overseas shipping. Susan in sales in Auckland came in with an alternative offer, which was an upgrade at no cost, so that we could get a spa a lot sooner. Highly recommended
G Baker – Auckland – NZ
Source: Google Reviews
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m kerr – Auckland – NZ
Source: Google Reviews
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Excellent service by the entire team, from pre-sale to after-sale support. Very helpful, precise and friendly. The delivery in Wellington was particularly difficult due to steep terrain with retaining walls to contend with. The delivery team was fantastic too. The spa itself is amazing, perfect for us. Highly recommended, from A – Z. Many thanks Alpine Spas in Christchurch 🙂
G C – Auckland – NZ
Source: Google Reviews
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Really easy process, great communication and the spa is fantastic 👍
D Hale – Auckland – NZ
Source: Google Reviews
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Just purchased one. Service was excellent. Product seems good so far.
M Wood – Auckland – NZ
Source: Google Reviews
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Had some fantastic evenings in the hot tub even in the rain. Highly recommend.
K Ford – Auckland – NZ
Source: Google Reviews
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Excellent service from choosing spa to delivery. Nepal spa perfect for small space. Cover with the lifter is easy to use for someone with chronic back pain.
K Elphick – Auckland – NZ
Source: Google Reviews
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Alpine Spas are amazing. Monica provided us with all of the advice we needed when purchasing our spa (the Matterhorn). Our deal included the cover lifter, a starter kit (chemicals), filters and an essentials pack (steps, 2 beautiful towels and 2 towel holders). We also had a friend referral which meant we also received a bottle of wine, 2 wine glasses and a Chlorine Spa Care Kit). We received plenty of excellent communication on its arrival date, pre-delivery instructions, shipping and installation instructions and other pertinent information. We requested the more expensive ‘Platinum’ delivery option which was well worth it as it included delivery, positioning of the spa, fitting of the cover lifter and removal of all packaging. I would have no hesitation in recommending Monica and her team if you are wanting to invest in a spa and receive top class service.
M Morris – Auckland – NZ
Source: Google Reviews
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Monica was a pleasure. Great info and answered all our questions with confidence. This is the reason we went with Alpine Spas.
B Parangi – Auckland – NZ
Source: Google Reviews
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Amazing customer service throughout the whole process. So happy with our spa. Not only was it half the price of local spa stores but it’s got all the features we love and more! Cheers Liam you made this such a positive and enjoyable experience.
T Aroha Haami – Auckland – NZ
Source: Google Reviews
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Hi can you please respond as to the outcome of the ladies jets plastic that disintegrated after 5-6 years and required replacement? What was Alpine position here with warranty only 5 years. rgs
m consumer – Auckland – NZ
Source: Google Reviews
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Excellent customer service, and ordering & receiving our spa was easy! I had lots of questions & Monica & the team have answered them all promptly. We love our new spa!
D Thompson – Auckland – NZ
Source: Google Reviews
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Amazing service, Liam was fantastic to deal with, answered all my questions. Couldn’t be happier
M Willis – Auckland – NZ
Source: Google Reviews
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Our experience in Alpine Spas was absolutely awesome. Liam was helping us and he answered any questions we had. We purchased a Spa and we absolutely love it. Also Liam was still in contact with us in case we had any questions or if we needed help with anything. His customer service was excellent. I’ll definitely recommend anyone who wants a spa pool to come and see them and ask for Liam .
M Johnson – Auckland – NZ
Source: Google Reviews
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Great service from the team at Alpine Spas and great help in finding a reliable company to pick up the spa, deliver it and install it. The Nepal spa is great value for money and our Airbnb guests have been posting great reviews about it. It’s a nice upgrade from our old spa, all at a competitive price.
J Van Hoorde – Auckland – NZ
Source: Google Reviews
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I recently built my Alpine Cabin Sauna, The assembly went perfectly, I’ve been using the Sauna for 2 weeks now and the difference in recovery after my 10 km runs is amazing! A really great I investment. Thanks Alpine!! Keith
K Ellison – Auckland – NZ
Source: Google Reviews
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Everyone was so helpful. Sharon was amazing. Def recommend
C fowler – Auckland – NZ
Source: Google Reviews
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We purchased our first Alpine Spa last year but sold our house and begrudgingly left the spa behind. The very first purchase we made for the new house was another Alpine Spa, the Lucania, because we loved our last spa so much. I have arthritis and with a daily soak, all of my pain goes away, it’s just incredible. Alpine are so easy to deal with (special shout out to Liam), they’re clear, efficient and most importantly, their spa’s are amazing.
S Egan-Reid – Auckland – NZ
Source: Google Reviews
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Very well presented showroom, helpful and friendly staff. Taylor who looked after me was informed, attentive and professional, but no sales pressure, and I’ve since referred other people to him. The delivery occurred ahead of time, and went without a hitch. The spa itself is above and beyond, with easy to follow instructions and surprisingly reasonable power consumption costs. Highly recommend would gladly shop again in future.
L “Lukelander” Hoskin – Auckland – NZ
Source: Google Reviews
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We have just had our New Matterhorn Spa delivered and set up. I would like to compliment the Whole Team involved from Catherine in Dispatch Team, Steve from Skyhooks – who manouvred his Truck along driveway and lifted Spa over Hedge onto property. A Special Thanks goes to Dave who fitted the Cover Lifter and went through procedures for Heating the Spa and gave me advice/ guidance. He has also been in contact via Text with regards information concerning settings on Control Panel and his assistance has been appreciated very much. Overall a Wonderful Customer Service experience and I will definitely recommend Alpine Spas to fFiends and colleagues.
P Kelleway – Auckland – NZ
Source: Google Reviews
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What absolute A++ customer service. Josh made everything happen and it was just so seamless. Fabulous communication and the spa arrived in no time. Been up and running for several months now and our family just loves the Aspen. Great space to relax and unwind and have good chats with the kids. Thanks so much Josh, you made it all so easy!
D Gleeson – Christchurch – NZ
Source: Google Reviews
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Don’t find businesses this awesome that often but WOWEEE these guys have continued to offer superb and very helpful service the whole time we have owned our now 4 year old Grand Bahama Artesian spa – special thank you to David who ensured our wee issue was dealt to from start to resolution he never put it in the ‘too hard basket’ Thanks so much😎
M S – Christchurch – NZ
Source: Google Reviews
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We have delt with Jay from Alpine Spa’s and have found his service excellent. Very knowledgeable and quick to get back about any enquires.
S Rushbrooke – Christchurch – NZ
Source: Google Reviews
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We bought the Alpine Nordic spa. It is being enjoyed by us everyday. The delivery and installation was very professionally done. The installer explained the maintenance and operations very clearly and made it a breeze to use. It was an obvious choice for us to make. We can totally recommend it. Alpine is a step above the rest.
B van Eeden – Christchurch – NZ
Source: Google Reviews
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I found Jackson Prisk and Josh Hanna very friendly, knowledgeable and professional, which helped me considerably in making my decision. The Quebec spa I chose is awesome, and has exceeded my original expectations. Delivery was fast and efficient, and I’m now looking forward to many years of relaxation.
R Carter – Christchurch – NZ
Source: Google Reviews
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Alesha in Christchurch made the whole process so easy. She went out of her way to send photos showing the leg room, answered every technical question I had and arranged for it to be delivered much faster than I thought possible. I’d highly recommend Alpine Spas, and in particular Alesha for her fantastic service
D Anderson – Christchurch – NZ
Source: Google Reviews
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Our experience with Alpine Spas was amazing! We went for the Blackburn spa with the gold delivery, and it was like magic – the spa showed up, all unpacked and ready to roll. Josh Hanna, provided a top service, guiding us on the best spa to suit our needs. He kept in contact before and after purchase, checking in regularly to make sure we were happy customers. We’re over the moon with our spa and totally recommend Alpine Spas to anyone on the hunt for a new one. Thank you!
G & Kelly Hay – Christchurch – NZ
Source: Google Reviews
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Great spa, easy company to deal with. Jackson was great to deal with. He answered all our questions and made the process easy. Thanks Alpine!
M Thompson – Christchurch – NZ
Source: Google Reviews
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Very helpful
C Drew – Christchurch – NZ
Source: Google Reviews
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We were impressed by Alpine Spa’s Google Reviews and after going in and meeting Jackson, we didn’t shop elsewhere. Jackson was so knowledgeable, genuine, informative and accommodating! The whole process was easy and we are so excited about our new spa! Thank you Jackson!
M Petheram – Lifestyle Lawns – Christchurch – NZ
Source: Google Reviews
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I had the good fortune to strike Josh Hanna as my sales representative. He was a great communicator, set out everything clearly for me and was responsive to my questions. There was no pushy hard sales and he also went the extra mile for me. I am truly appreciative of Josh’s and the Alpine team’s (especially the dispatch team) stellar work.
M Hill – Christchurch – NZ
Source: Google Reviews
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I dealt with Sara at Alpine spas. We decided to get a quote from a few different places and Alpine ended up being the most affordable option (labour weekend sale) with the best communication among the companies we were dealing with at the time. Great service, great communication and we are loving our new sauna. Hubby uses it everyday. It was very easy to assemble (you’ll need at least two people for the job). Overall, really happy with the product and the service provided. Thanks Alpine spas. If we are ever in need of other products supplied by you, we’ll look here first next time. Highly recommend.
B Sutcliffe – Christchurch – NZ
Source: Google Reviews
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I purchased an Alpine Fuji spa at the Waikato homeshow 2023. By far they were the best spa’s at the show. Great price, they look absolutely beautiful and as a single woman it was really easy to fill and set up. Jay Janda was my salesperson and he was fantastic, helpful and very informative. Jay has also contacted me twice to make sure that everything is going well and that I’m enjoying my spa. Buying the spa is by far the best treat I have ever given to myself. I absolutely love my Alpine Fuji Spa.
L Madoc – Christchurch – NZ
Source: Google Reviews
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Such great customer service! I dealt with Josh and he was incredibly helpful from the outset. I spoke to a couple of other companies and ended up going with Alpine because their customer service was above and beyond. Quick replies, quick delivery and a great product! Would recommend them to anyone.
B Whitley – Christchurch – NZ
Source: Google Reviews
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Just taken delivery of the new Fuji Spa. Excellent delivery crew. Alesha from Alpine has been very helpful and knowledgeable. Great follow up and prompt response from the Maintenance program crew. Highly recommend.
G Reid – Christchurch – NZ
Source: Google Reviews
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My wife and I recently embarked on the journey of becoming proud owners of our first spa. What made this experience truly memorable and enjoyable was the outstanding service provided by the salesperson at Alpine Spa, Josh Hanna. From the moment we stepped into the showroom until our spa was installed in our backyard, Josh’s dedication and expertise were truly exceptional. First and foremost, Josh’s product knowledge was impressive. He took the time to educate us about the various spa models available, explaining their features, benefits, and how they could cater to our specific needs and preferences. He patiently answered all of our questions, ensuring that we felt confident in our decision. His transparency and honesty in discussing the pros and cons of each model were invaluable in helping us make the right choice. What truly set Josh apart was his unwavering commitment to customer service. He not only guided us through the selection process but also offered valuable insights on spa maintenance, water chemistry, and overall care. This ensured that we were well-prepared to maintain and enjoy our spa for years to come. Throughout our experience with Josh, his friendliness and genuine enthusiasm for his work shone brightly. His passion for the products he sold was evident, and he went above and beyond to ensure that we were completely satisfied with our purchase. He made us feel like valued customers and not just another sale. In conclusion, our first spa-buying experience was a delightful journey, largely thanks to the exceptional service provided by Josh Hanna at Alpine Spa. We would highly recommend him to anyone in search of a spa or similar products. His knowledge, dedication, and passion for customer satisfaction are commendable. Our spa has become a cherished addition to our home, and we have Josh to thank for making the entire process enjoyable and stress-free. We are grateful for his exceptional service and look forward to many years of relaxation and enjoyment in our new spa.
A Van den Berg – Christchurch – NZ
Source: Google Reviews
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Would have to be the best experience I’ve had. The showroom is immaculate and you can tell from the presentation of the showroom when you visit this company cares. The staff were exceptional (Josh and Jackson) making the decision to buy easy. Josh finalized our deal and the process was professional and simple. They actually care! This company is in a very competitive environment (I looked round) but stand out especially if warranties and after sales service appeal to you. I decided on Alpine Spas as it the offers least longer term risk to us and an after sales customer service care plan to timely provide consumables plus I love the spa we decided on. Worth looking at them if you buying a Spa.
D Smith – Christchurch – NZ
Source: Google Reviews
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Jackson Prisk was our contact person when we purchased our spa. He was truly exceptional to deal with and nothing was a problem for him. Also his after sales service has been fantastic. It’s been very refreshing to have great after sales service.
Nick – Christchurch – NZ
Source: Google Reviews
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Super helpful team, honest, informative and not pushy. Toby was great and really helped us separate the wheat from the chaff when it came to swim spas. We just love it. Can definitely recommend Alpine Spas
T Shipsides – Marsden Park – AU
Source: Google Reviews
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Great little sauna that was easy to assemble. Kartik and the team were very helpful throughout purchase and pickup.
C Underwood – Marsden Park – AU
Source: Google Reviews
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We purchased a hut sauna from Apline Spas and it is amazing. Toby and the team were very accommodating as our backyard renovations took longer than expected. The guys who came to install it were great. We have had our sauna for nearly 1 year and it is still perfect. I highly recommend the hut sauna if you have the space.
G Lampe – Marsden Park – AU
Source: Google Reviews
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My husband and I are so impressed with our experience at Alpine Spas. After visiting various vendors at the Adelaide pool and spa expo earlier this year, we decided to purchase the Duo spa and infrared sauna from them. The price was very competitive, but what truly sealed the deal was the exceptional sales team. Kartik Singh shared his knowledge and was really helpful, and everyone we interacted with at Alpine Spas was equally fantastic. We were initially concerned about potential after-sales service issues due to the company being interstate, but our worries were completely unfounded. Alpine Spas has provided excellent support throughout the entire process, from purchase to delivery and ongoing advice. We could highly recommend Alpine Spas to anyone looking for a top-quality spa and sauna. Their products are excellent, and their customer service is really appreciated.
D La Vista – Marsden Park – AU
Source: Google Reviews
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Thankyou Tobi & the team at Alpine Spas at Marsden Park!! What an amazing experience & journey it has been. We purchased the Lucania spa 6 seater and it has been the most perfect spa to accommodate our family & friends! The picture speaks for itself. Thankyou to everyone at Alpine Spas, Sydney.
Chanel2621 – Marsden Park – AU
Source: Google Reviews
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Sauna is amazing and all you need for a standard connection without having to increase your power source. Chat with Kyle – he’s awesome to deal with – everything was easy
A McGregor – Marsden Park – AU
Source: Google Reviews
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We purchased an alpine spa from the Sa spa expo. Kartik was the salesman that we dealt with and he was the deciding factor for our purchase. At the expo’s and probably any other time it’s there job to sell-sell-sell, Kartik wasn’t like that he took the time to find out what we wanted and had all the answers to our questions. Delivery was fantastic straight into position. Thank you Kartik and all of the team at alpine spa’s. purchased a Matterhorn 6 person spa may 2024.
d yeomans – Marsden Park – AU
Source: Google Reviews
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Great product and Kartik was great to deal with. Happy with overall experience.
B Lethlean – Marsden Park – AU
Source: Google Reviews
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We had such an amazing experience with alpine spas with the purchase of our Matterhorn spa Kartik was so helpful from start to finish. Couldn’t recommend highly enough.
p cornwell – Marsden Park – AU
Source: Google Reviews
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We met kyle at the adelaide pool & spa show and his advise and great sales work allowed us to purchase edmonton spa from alpine spas. Absolutey amazing to use and the benefits on my physical problems having been amazing. Highly recommend kyle & alpine spas👍 Cameron & linda
C Springbett – Marsden Park – AU
Source: Google Reviews
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Great spa. Dealing with Kyle made the process very easy.
A Harrison – Marsden Park – AU
Source: Google Reviews
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Thank you Alpine Spas!!! Had an awesome experience with these guys. Kyle was super helpful and easy to deal with. I purchased the Vista Mini barrel sauna and absolutely love it. Great quality, plenty of spare parts in case anything is damaged or not as it should be. But don’t need any of the spares. Everything went together easy as per instructions and videos. Definitely recommend Alpine Spas if you’re in the market for a sauna.
H Scholl – Marsden Park – AU
Source: Google Reviews
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We purchased our Oslo sauna from Kyle 3 months ago and have been loving it! It gets used daily and still looks and feels brand new. It was fairly easy to put together with 2 people, took roughly 30 mins. It is very generously sized for one person to enjoy. Kyle was very prompt at providing us with a quote and arranging delivery. I would purchase from Alpine Spas again no hesitation.
H Campbell – Marsden Park – AU
Source: Google Reviews
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I bought the alpine spa at the Brisbane pool and spa expo, Kyle (the sales person) was so informative and helpful, he gave me a fantastic deal including everything I needed to get our new spa up and running, he organised delivery at at time that suited us and the delivery guys got the spa into a very awkward place (including moving a slate pool table out of the way and back). I have been more than impressed with the product and the service, I would highly recommend any looking to get a spa to go and see Kyle. 10 stars!
C Lawson – Marsden Park – AU
Source: Google Reviews
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We bought our spa from Alpine spas at Marsden Park from Kartik. Everything from the sale to the delivery was amazing. I would highly recommend Kartik the sales person there as his knowledge and information was very helpful. We absolutely love our Nepal it’s just perfect for getting rid of the aches and pains and just relaxing. Kartik has given us the information we needed to make the right decisions on our purchase. It looks amazing in our back deck.
A Avocatti – Marsden Park – AU
Source: Google Reviews
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Dealing with Kartik and then the accounts crew was a pleasure. They were prompt to respond to any of my queries and were friendly throughout.
C Busby – Marsden Park – AU
Source: Google Reviews
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Great service and product. Kartik was in contact the entire time from enquiry through to delivery and there to answer all my questions.
A Pilgrim – Marsden Park – AU
Source: Google Reviews
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L Beavon – Christchurch – NZ
Source: Google Reviews
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I got a Nepal spa and very happy with the product. Josh was very helpful and knowledgeable, and made the whole process very easy. Thanks.
U Hewage – Christchurch – NZ
Source: Google Reviews
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Great company ! We went with the Oregon after originally deciding on the Fuji, I dealt with Sara and she was extremely helpful through out the whole process and even when we changed our mind last minute she made it all work out great still and managed to get them swapped over and have pick up in the same time frame no issues !
b hurst – Christchurch – NZ
Source: Google Reviews
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Highly recomended Alpine Spas Christchurch, Josh Hanna gave us good advice, and was extremely helpful, making our purchase easy. After purchase Josh followed up on how we were going with the Spa, couldn’t ask for any better service. Russell and Sue Forrest.
R Forrest – Christchurch – NZ
Source: Google Reviews
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Great service every time!! Open and Honest communication
B Anderson – Christchurch – NZ
Source: Google Reviews
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I thought I’d wait 1 year before reviewing the Copenhagen sauna I purchased from Alpine Spas ChCh. It has to be the greatest personal investment for my health I have ever made. Luckily, we have an old tub in the back yard which when combined with the sauna makes for the best experience. Thank you Alpine Spas.
J Harvey – Christchurch – NZ
Source: Google Reviews
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Great dealing with Sara Cox. She was great. Able to answer all questions and very helpful. Also not a pushy sales person. Great service. Very happy with the Belmont spa for the 5 of us.
r fleming – Christchurch – NZ
Source: Google Reviews
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We love our Oregon spa! This big family hot tub has enough room for the five of us and has all the features a spa should have. Alesha our consultant was super helpful and made the whole process totally easy. Thanks Alpine!
P Pedersen – Christchurch – NZ
Source: Google Reviews
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Jay made life a breeze easy to deal with and great service love the Nordic spa
A Reiher-Campbell – Christchurch – NZ
Source: Google Reviews
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Dealt with Josh who was awesome. Took me through some possibilities and eventually we settled on buying a Fuji. We just love it and with a sore back I am daily sitting in it. Josh has also been helpful with the follow up around Spa care which we really appreciate. So pleased we brought the Spa. Thanks Josh.
C Forsyth – Christchurch – NZ
Source: Google Reviews
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Great addition to the house! Love the spa and quality is excellent! Sara was a great help too! Promptly responded to all my questions and made the purchase very easy!
R Halliday – Christchurch – NZ
Source: Google Reviews
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Thanks Alesha, really enjoying our Montreal. Thank you for holding on to it for so long while we finished the build. You have done a great job! Rob & Jill Morris, Nelson
R Morris – Christchurch – NZ
Source: Google Reviews
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We recently purchased the Monaco Spa online. Between Hamish and Jason the service has been perfect from quote to delivery. Communication was consistent and easy. We were kept informed every step of the way (including an unexpected delay but then a delivery before the new estimated time which was a nice surprise!) The after-delivery follow up is a nice touch too. We live rural – not a problem. Even ordering extra supplies (at reasonable cost) from the website is easy and delivery was super quick too! Would highly recommend Alpine Spas to anyone considering purchasing one! Fast forward to August 2023, and we have purchased the 2-person sauna from Alpine Spas. Again, can not fault the product, service or delivery! Still highly recommend Alpine Spas for both the spa and the sauna!
Chrissy – Christchurch – NZ
Source: Google Reviews
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Purchased a swim spa from Jackson. Great communication from him and the whole team! kids are loving it!
K Spencer – Christchurch – NZ
Source: Google Reviews
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Sara at Alpine was incredibly helpful and knowledgeable when it came to us purchasing a spa. It was such an easy and seamless process! We ended up with the Aspen and it’s great!
T Suttor – Christchurch – NZ
Source: Google Reviews
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I couldn’t have asked for a better experience than what I received. I dealt with both Jay and Brad and I can tell that they are both very passionate about their jobs and went the extra mile in every way they could. I would highly recommend Alpine Spas Chch to anyone looking for a professional and caring experience!! 10s across the board!!
J Kingston – Christchurch – NZ
Source: Google Reviews
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We liased with Sara Cox to find the spa that suited our needs most. For almost a decade I thought I needed a hip replacement due to pain and was about to retire from working on the family farm. It turns out that we just needed a spa! No hip replacement needed. My husband and I have been using the spa every night (and most days) since it arrived almost two weeks ago. We both feel at least a decade younger! Massive thanks to Sara for recommending the Nepal which best suited our needs. Highly recommend an Alpine Spa to all those hard working farmers out there…
N Richards – Christchurch – NZ
Source: Google Reviews
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Jay from Alpine spas’ fantastic to deal with and a great product
J Panter – Christchurch – NZ
Source: Google Reviews
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Great service, quick delivery and an enjoyable shopping experience.
P Pollock – Auckland – NZ
Source: Google Reviews
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Resonally purchased a Nordic spa. Which is fantastic. Monica help us with her excellent knowledge and customer service. Monica made the process so easy. I highly recommend Monica and the team at Alpine spa’s.
S Wright – Auckland – NZ
Source: Google Reviews
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The service and communication was great from the beginning. Their delivery options made things easy, as did the arrangement they have with Mainfreight for collection from the depot. The spa itself is awesome! We got the Vermont. It is well built, the aromatherapy jets are sensational, and the depth and ergonomics are perfect for a family who don’t breach 6 foot. Someone over 6 foot may want to consider another model with a deeper seating position for the main aromatherapy seat in order to comfortably enjoy the shoulder massage.
J James – Auckland – NZ
Source: Google Reviews
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We love our new Sierra Spa, perfect length, very comfortable with plenty of jets. Delivery service to site was great. Excellent customer service and follow up. Would highly recommend.
G Watts – Auckland – NZ
Source: Google Reviews
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Our recent spa purchase from Alpine Spas, was made easy and was a very pleasant experience with help from Liam, the sales consultant. He was knowledeable and very accommodating, organising a speedy delivery. Thank you from Eli and Sarah.
S Backhouse-Smith – Auckland – NZ
Source: Google Reviews
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Taylor’s customer service was excellent from the start. He was quick to reply to emails and phone calls and was able to answer all my questions. Processing of our order was quick with small wait times and the delivery team were professional and efficient. We are ecstatic with our Matterhorn spa and highly recommend the Alpine brand and all round customer service. Nick Hill, Auckland
N Hill – Auckland – NZ
Source: Google Reviews
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Great customer service. Very happy with the Spa.
E Lups – Auckland – NZ
Source: Google Reviews
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Great product, delivered on time, easy to assemble and great to use, very happy
J Camp – Auckland – NZ
Source: Google Reviews
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Very helpful friendly staff – from the first visit to the showroom through to after delivery service. We LOVE our spa and highly recommend the quality product and service Alpine offer.
M and Julz Thorburn – Auckland – NZ
Source: Google Reviews
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Awesome experience buying a new spa from the team here! – No sales pressure, just great information on all the options. – Over-delivered on expectations (delivery was faster than is should have been). – Service tech was amazing to help setup – Communication and handover from sales to support was great
C Upton – Auckland – NZ
Source: Google Reviews
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Excellent company to deal with. Great communication throughout the process. Very happy with our Nevada Spa 👍😊✅ Highly recommend Alpine if you are looking for a great spa experience!
A Johnston – Auckland – NZ
Source: Google Reviews
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We love our Matterhorn spa! It is so nice to relax in after a busy day. It is easy to maintain and the instruction manual is easy to follow. The excellent sales lady recommended we buy this model. The customer service has been great always get any queries answered quickly. We love the beautiful quality robes and towels! We are very happy! Thank you Alpine Spas.
K Sprosen – Auckland – NZ
Source: Google Reviews
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The experience we had with Alpine Spas was nothing short of spectacular. A special shout out to Liam whose communication throughout the process was, and still is, flawless. Highly recommend
K Snape – Auckland – NZ
Source: Google Reviews
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Recently purchased the Vermont Spa. Amazing team to deal with, really great experience and an amazing spa to relax with the family – we love it. Thanks, Alpine Spas
G Aubrey – Auckland – NZ
Source: Google Reviews
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Great service and really love our Yukon spa. Dealing with Liam in Auckland has been amazing as well, very knowledgeable and helpful.
B Edwards – Auckland – NZ
Source: Google Reviews
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Excellent service top notch
R Hartley – Auckland – NZ
Source: Google Reviews
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Overall great experience with Alpine Spas from the first day about 7 months ago when I started looking and finally able to confirm delivery in September. Enjoying our spa on a regular basis!
M Beer – Auckland – NZ
Source: Google Reviews
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B D’Cruz – Auckland – NZ
Source: Google Reviews
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We purchased the Nevada spa due to the jet layouts across 2 loungers, after a week of use my wife is already noticing the reduction in back pain. @Jay Janda looked after us during the purchasing phase and followed up to advise on maintenance schedules and consumables. I highly recommend an alpine spa if you are in the market.
L Hazlett – Christchurch – NZ
Source: Google Reviews
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Great service and products. Very helpful and knowledgeable staff. Spa delivered promptly and really enjoying it
M England – Christchurch – NZ
Source: Google Reviews
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Great service from the team at Alpine Spas. Thanks, Sara, for making the process nice and easy. 🙂
T Shailer – Christchurch – NZ
Source: Google Reviews
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Highly recommend Alpine Spas. We had an excellent purchasing experience throught Jay at Alpine. Great communication and quick follow-up to any of our questions. Really good service provided. Very happy with our wood fired hot tub, heats up super quick, amazing to soak under stars and moon. Still hot for early morning soaks. Pleased with our purchase.
L Carter – Christchurch – NZ
Source: Google Reviews
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We wanted to replace an old spa and Alpine were excellent. The sales service in the shop was extremely helpful and got us to the right result very quickly. Delivery was very tidily done and the after-sales support sorted out all our issues without any hassle. They also sold us a really nice spa.
D Parsons – Christchurch – NZ
Source: Google Reviews
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Excellent service received from Alpine Spas. Dealing with Jay was made easy, He kept in touch right through the purchase and delivery. Very pleased with our spa.
S Waters – Christchurch – NZ
Source: Google Reviews
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Big thank you to Alesha, really appreciative of the awesome service she warmly provided.
P Tait – Christchurch – NZ
Source: Google Reviews
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We got a Blackburn Spa in June this year – fantastic service before and after we made the decision to purchase. Sara was lovely and very helpful and the entire process was very easy. It’s a big purchase, and we were doing it from outside of their showroom locations, but it always felt like we were in control and we’re very satisfied and happy with our decision to buy from Alpine Spas.
B Pemberton – Christchurch – NZ
Source: Google Reviews
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We visited Alpine Spas in Christchurch. Great range of spas and very helpful sales team. Good communication, easy delivery, good customer service and overall value.
R Howells – Christchurch – NZ
Source: Google Reviews
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We recently had our spa pool replaced under warranty as I had reported an issue that the team had never seen before. We spent 2 months trying to resolve to issue to no avail. The service team (David) was phenomenal with regular contact, trying different solutions, and was easy to get a hold of. Once the team made the decision to replace the pool, the dispatch team made the process and changeover super easy. They really do care about their customers, and I wouldn’t recommend any other company. Thanks Alpine Spas Team 🙂
K Jones – Christchurch – NZ
Source: Google Reviews
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we recently bought the Nevada spa & are loving it so far! No issues & really appreciated all the information we were given by the staff! Really genuine people, thanks so much!
L Eve – Christchurch – NZ
Source: Google Reviews
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Amazing service and product! Not only well looked after while purchasing the spa, the reminders for ongoing maintenance have been much appreciated. Thank you Alpine Spa Team 🙂
N Love – Christchurch – NZ
Source: Google Reviews
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J Butterfield – Christchurch – NZ
Source: Google Reviews
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We are now enjoying our new spa and are very pleased with the customer service we received from our sales person, Jackson Prisk. Thanks.
R Irving – Christchurch – NZ
Source: Google Reviews
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I bought a Nevada spa from Jay at the Penrose Alpine Spa store and found him very helpful and knowledgeable. He took me through the options, listened to what I was after and made the whole process super easy and enjoyable. Highly recommend!
R tro – Christchurch – NZ
Source: Google Reviews
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Nice customer service.
A Lala – Christchurch – NZ
Source: Google Reviews
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Amazing service from Jay and the team at Alpine. Very happy with our Matterhorn Spa. Also thank you to Phil from the customer care team too. You guys have fantastic communication! Cheers
R Bell – Christchurch – NZ
Source: Google Reviews
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Jackson was awesome in assisting me with all info I needed to make an informative decision on a spa. We are so very happy with our Vermont things 🙂 IT’S AMAZING!!
J Baxter – Christchurch – NZ
Source: Google Reviews
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I have been researching home saunas for a lengthy time. Final decision was the Alpine Barrel Sauna with the 6kw heater. The service & backup from Kartik @Alpine Saunas was 2nd to none with just making the whole process of the purchase,freight & after-sales no hassles. Well done Kartik and Alpine Saunas.
P Clare – Marsden Park – AU
Source: Google Reviews
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Next level service from the crew at alpine spas marsden Park store. The quality of their matterhorn spa I purchased really sells itself,along with the no pressure sales people ,Kyle and Kartik. My wife loves her new suprise mother’s day present ,delivered on time as promised with some quality extras thrown in. She loves the LED lighting in the water and head rests. 2024 mother’s day spa bought me some serious brownie points. Can’t recommend them highly enough. Matt.
m James – Marsden Park – AU
Source: Google Reviews
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The Calgary spa we purchased is fantastic. Kyle at Alpine Spas was a tremendous help from the moment he introduced himself in the showroom through to purchase, including a couple of small delivery hiccups. The spa is working exactly as it’s supposed to and meets all expectations. Family and friends have enjoyed its use as well.
Brian – Marsden Park – AU
Source: Google Reviews
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I am extremely happy with our purchase of the Madrid umbrella so much we are considering buying another. Kyle was great to deal with and was very helpful in coordinating the pick up.
D Stephen – Marsden Park – AU
Source: Google Reviews
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We purchased our Nordic spa in December and have to say its bloody awesome!! Such a good addition to the house and so relaxing after work or the weekend with a couple cold ones. Kyle was a pleasure to work with, sorted us out with a great deal and whole transaction was easy, fast and enjoyable. The spa quality is excellent. Very sturdy, easy to clean. Takes a bit to understand how to balance the water but that’s expected and the provided docs explain it well. An excellent addition if you’re short on space too. Highly recommend Kyle and Alpine Spa’s, top notch in every way!
A Monj – Marsden Park – AU
Source: Google Reviews
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Kyle from the Sydney showroom was great. Very knowledgeable and helpful. A real pleasure to deal with. Not once did we feel pressured into buying or making hurrried decisions. We did experience some transport issues of our Nepal spa out to regional New South Wales but Kyle sorted things out in the end. Thankyou.
L Stocks – Marsden Park – AU
Source: Google Reviews
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Got our 3 person sauna sitting right beside our ice bath. We use it 3 times a week.. Absolutely love it
S Thompson – Marsden Park – AU
Source: Google Reviews
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C R – Marsden Park – AU
Source: Google Reviews
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Kyle has made purchasing my first sauna a breeze. I was sceptical about the offer at first but am glad I went through with it. I love using my little Oslo and my enjoyment of thr sauna is only improving as we head into the cooler months! I would recommend Alpine!
A Ielo – Marsden Park – AU
Source: Google Reviews
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Great sauna, great service and product. Kyle fron the Marsden Park store was great to deal with and had exceptional knowledge
J Linder – Marsden Park – AU
Source: Google Reviews
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Kyle and his team at Alpine were amazing to deal with ! Nothing was an issue they were responsive and professional and supported as with every step of the way ! Highly recommend
C Gibson – Marsden Park – AU
Source: Google Reviews
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Very helpful company with a great product. Kyle was amazing to work with and even followed up after the purchase to make sure we were happy.
E Stones – Marsden Park – AU
Source: Google Reviews
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So grateful for Maddie and the team at Alpine! Loving our sauna! Great communication and the whole process was easy from start to finish!
V Automotive – Marsden Park – AU
Source: Google Reviews
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Absolutely love my Oslo sauna. From the moment I first enquired with Kartik to delivery, the service was outstanding. Highly recommend Alpine Spas.
A Bignall – Marsden Park – AU
Source: Google Reviews
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Kyle was excellent to deal with and the sauna gets a lot of use ! Easy to self install and great product! Highly recommended brand to deal with
H M – Marsden Park – AU
Source: Google Reviews
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Great sauna at a good price Easy to assemble and use Heats quickly and easily seats one Remote turn on would be a plus Kyle at Alpine made purchase and delivery to Adelaide a breeze Thoroughly recommend
G and Scott Germann – Marsden Park – AU
Source: Google Reviews
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Great spa quick delivery and friendly service.
R Thomas – Marsden Park – AU
Source: Google Reviews
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Toby (Sales rep) was very knowledgeable and helpful with his assistance. As a result, the right product was ascertained and sourced. Thanking the team at ‘Alpine Spas’ for their efforts and response.
D Deal – Marsden Park – AU
Source: Google Reviews
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We love our oslo sauna! Alpine Spa’s was easy to deal with and the sauna arrived in a timely manner – Thanks!
D Erskine – Marsden Park – AU
Source: Google Reviews
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We came across Alpine Spas at the 2023 Home Show in Sydney. Kyle took care of us from start to finish – was very informative and kept us in the loop every step of the way. We were very impressed with the quality of our sauna and wouldn’t hesitate to recommend!
K Henkel – Marsden Park – AU
Source: Google Reviews
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Excellent customer service provided when I was choosing the Edmonton Spa at the Alpine Spas showroom. Then their storage place had to hold my spa for several months as the deck could not be built due to material shortage, a builder shortage with Covid and then the bad winter weather kicked in, however the Alpine Spa Dispatch somewhere in the South Island was super accommodating. When finally the day came to deliver the spa, they were very quick to organise the logistics of this. The actual delivery was a bit of a concern cause my area is on quite a slope and the spa had to be hoisted over 6-meter-high hedges from a wet slippery grass area at the time, and even further down onto a much lower deck about 12 meters in full stretch of the trucks extension ability, but this was well executed by the delivery guy, he was very careful and knew what he was doing. The next guy that came to install the cover the day after the delivery, he gave me a lot information and tips how things work with the spa, so also this part of the service was excellent. Now that the spa is nearly connected and the deck is nearly finished, cannot wait to use it. Well done Alpine Spas, I can give you 5 stars easily!
L Weissmann – Auckland – NZ
Source: Google Reviews
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We’ve just recently bought a spa from Alpine spas, after so many years of talking about it , it’s finally happened. I can’t comment on the spa pool , because it’s being stored while we finish off a deck, but I’m sure it’ll be just gorgeous once installed, looking forward to that day! I’d just like to thank Alpine Spa’s for being so helpful with the purchase process, in particular Susan Grobler, she has been awesome and very understanding considering the long and drawn out deck construction time due to the weather and I know if we ever had a problem, she’d be there to help👍 I’d also like to mention Catherine from dispatch, Again , really helpful and very patient, they are both wonderful ladies👍 in fact the whole process has been completely stress free, well done Alpine spa’s
D Mawson – Auckland – NZ
Source: Google Reviews
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What a great experience dealing with Susan at Alpine Spa,s. Thankyou so much for your help and advice in choosing my new Spa. I love it 😊
C King – Auckland – NZ
Source: Google Reviews
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r hartle – Auckland – NZ
Source: Google Reviews
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I made enquiries with several Spa Pool dealerships, in the Auckland area, before going to Alpine Spas. I dealt with Liam in Penrose, who was very informative and helpful with my enquiry. After he suggested the Nepal Spa Pool, I read through all the documentation which he sent via email, and decided to confirm my order. Great customer service throughout, including good communications with the Despatch in Christchurch, organising a delivery time/day, through the actual delivery team arriving on the day. All aspects of the process were a pleasure and the Spa is exactly what my wife and I wanted. Excellent service and product to match, thanks Alpine Spa’s
N Vann – Auckland – NZ
Source: Google Reviews
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Fabulous staff and pools
P Lover – Auckland – NZ
Source: Google Reviews
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Great range of spas available. Service has been amazing both phone, email and in person. Very supportive and great communication. I feel like a valued customer even after the purchase has been made. Loving the spa and is perfect for the location. Thanks again
H Creighton – Auckland – NZ
Source: Google Reviews
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Susan is an absolute pleasure to deal with. Knowledgeable, genuine and incredibly helpful! We are really happy with our new spa!
H Carter – Auckland – NZ
Source: Google Reviews
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Awesome to deal with, great product and fantastic customer service. Highly recommend 🙂
J Salton – Auckland – NZ
Source: Google Reviews
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M Budd – Auckland – NZ
Source: Google Reviews
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K Rowe – Auckland – NZ
Source: Google Reviews
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Alpine spas are a efficient well priced spa company with excellent service We have 3 of their spas on separate properties and highly recommend them
J Williams – Auckland – NZ
Source: Google Reviews
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Great variety of spas and pools. Friendly helpful staff who weren’t pushy.
G Lane – Auckland – NZ
Source: Google Reviews
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We bought the Fuji spa to replace a much larger one. This one is so much easier to look after. It is the perfect size for us (a couple) and would accommodate 3 easily. I think that we have got great value for money and I would be happy to deal with Alpine Spas again.
K Whyte – Auckland – NZ
Source: Google Reviews
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Great customer care,great products.Thanks
c mudzingwa – Auckland – NZ
Source: Google Reviews
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Our family love it! Massage jets are amazing, spa itself if looking great
B Youngman – Auckland – NZ
Source: Google Reviews
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Service from sales to aftercare was excellent. Would definitely recommend Alpine Spas. Quality of Spa is excellent. Great value for money.
M Budd – Auckland – NZ
Source: Google Reviews
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Great people to deal with – love my Alpine Spa – highly recommend for after sales / service etc too 🙂
J Hartstone – Auckland – NZ
Source: Google Reviews
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We are loving our Oslo sauna. It was easy to put together and it’s so easy to use. Kyle was super helpful through the enquiry, sales, and delivery process. Now saving for an Alpine hot tub!
M Hardman – Marsden Park – AU
Source: Google Reviews
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kyle was very helpful and professional and always answered any concerns we had. the sauna was easy to set up and the whole family enjoys using it.
A Tran – Marsden Park – AU
Source: Google Reviews
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We bough the alpine spa sauna in 2 person and it’s great we use it 3 times a week and dealt with Kyle the whole time the order was seamless and the packaging was excellent everything arrived in perfect condition thanks agian
N Roofing – Marsden Park – AU
Source: Google Reviews
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Alpine Saunas are great! I have a spa and sauna, both exceptional quality. Customer service, delivery and installation were all excellent.
C Bruce – Marsden Park – AU
Source: Google Reviews
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J Campbell – Marsden Park – AU
Source: Google Reviews
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We love our Belmont spa. Many relaxing days since we installed in November 2023. Kartik at Marsden Park was especially helpful at our both initial and subsequent enquiries on telephone and at the showroom. Toby was also helpful with some technical questions we had prior to delivery. Anthony delivered the spa and dropped it into place – made it look really easy. Many thanks everyone – a truly professional team!
S Trankle – Marsden Park – AU
Source: Google Reviews
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My wife and I purchased a spa, sauna and ice bath prior to Xmas. We were walked threw the whole process by Kartik Singh who was able to advise us on what would suit our needs without being pushy or reverting to hard nose sales techniques. We’d be more than happy to recommend Alpine Spas and Kartik. Peter and Kay
P Brawn – Marsden Park – AU
Source: Google Reviews
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Kartik was great to deal with when purchasing our spa I would recommend Alpine Spas every time!!
M Carr – Marsden Park – AU
Source: Google Reviews
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Great experience from start to finish, no question was left unanswered and nothing but professionalism from sales to delivery and placement. Anyone looking for a new spa these guys are the best!
A Lollback – Marsden Park – AU
Source: Google Reviews
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From the outset Kartik was a great listener and showed customer service focus…we have nothing but praise for your representative. From purchase to install everything went really well.
R Codling – Marsden Park – AU
Source: Google Reviews
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Fantastic company to deal with great communication from Kartik and the rest of the team about when my sauna came in to stock.The sauna is a great addition to my home gym. I would highly recommend alpine spas for their customer service and after sales support.
I Johnson – Marsden Park – AU
Source: Google Reviews
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Great company to deal with. Amazing purchase. Super happy
nathan – Marsden Park – AU
Source: Google Reviews
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K Cloutter – Marsden Park – AU
Source: Google Reviews
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Great experience with Kartik from alpine spas thanks again for the hot tub
J Miles – Marsden Park – AU
Source: Google Reviews
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Kartik was a pleasure to deal with. Can highly recommend the product and customer service. 👌
J Richards – Marsden Park – AU
Source: Google Reviews
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Great people to deal with, love my sauna. So happy I decided to buy this item.very easy to use and has various coloured lights depending on your mood. The delivery guys were very helpful and left the box right near my garage door, making it easy for me to unload. Kartik was very helpful with advising me about the sauna and its features. Thanks for making my purchase easy.
J Stace – Marsden Park – AU
Source: Google Reviews
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Bought the Tibet spa from Alpine and had Kartik help me out with all of the details. Kartik provided a great service even answering questions on his day off. The spa has been great and I haven’t had any issues.
S Allen – Marsden Park – AU
Source: Google Reviews
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Our sauna is awesome. Kartik was very professional and helpful. When we ware looking to purchase our suana.
P White – Marsden Park – AU
Source: Google Reviews
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Best purchase of my life. Easy to assemble. Fantastic benefits. Highly recommend 👌
D Candiliotis – Marsden Park – AU
Source: Google Reviews
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Alpine Spas are legit, I bought an Copenhagen sauna from these dudes and the experience couldn’t have been better. Toby (my sales guy) had all the answers to my very specific questions and deserves a raise. I’m 6″”7, 140kg and fit in this thing with my partner (5″”11) – for any tall boys wondering about this sauna Cheers
J Kerr – Marsden Park – AU
Source: Google Reviews
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Alpine Spa – Vermont Thanks to Jay and the team at Alpine Spa for the effortless purchase of my new spa. Jays super responsive, friendly and knowledgeable. Spas been in two weeks and the family and I are loving it. Great spa pool, at a great price with great service. Can’t go wrong here.
C Reille – Christchurch – NZ
Source: Google Reviews
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We had excellent service from Jackson Prisk when we chose our Fuji Spa. Really helpful and excellent service
C Mace – Christchurch – NZ
Source: Google Reviews
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Fantastic experience. Both pre-purchase and after care service has been excellent, I couldn’t fault it. Thank you to Jackson Prisk our consultant.
W Scovell – Christchurch – NZ
Source: Google Reviews
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Amazing service, great communication and best of all outstanding spa pool! 🙌
M Fraser – Christchurch – NZ
Source: Google Reviews
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A positive experience buying a Barrel Sauna from Jackson Prisk – we appreciated Jackson’s candor throughout the process and he was ready and willing to help us work around some minor issues that arose during the purchase and installation. We are happy to recommend the product based on the few weeks we have had it.
R Kandula – Christchurch – NZ
Source: Google Reviews
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love my new tub, purchased the Alta for an off grid property. highly recommended. Alpine were super easy to deal with and the spa is a great build quality
M Brunt – Christchurch – NZ
Source: Google Reviews
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I recently purchased a cabin sauna – assisted by Joseph. From the moment I walked into the shop he was super friendly and gave me heaps of time. He was extremely knowledgable on the product and answered a number of my questions after I left the store. Very happy with the service and the quality of the sauna – its been a great investment. Thanks!
M van der Weert – Christchurch – NZ
Source: Google Reviews
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We’ve recently bought a new Alpine spa and have been pleasantly surprised at Alpine’s customer service and partnership as we went through the process: delivery was effortless, installation easy and they followed up to ensure we are up and running . Friendly, informative and assuring. Recommend.
M Coupe – Christchurch – NZ
Source: Google Reviews
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Jackson at Alpine Spa was incredible to deal with. He responded so promptly and within a day of my enquiries we had decided on the right spa for our family with Jacksons recommendation. Delivery was really quick too and our family have been enjoying the Blackburn Spa since we brought it.
M Barnett – Christchurch – NZ
Source: Google Reviews
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Great service from the Alpine Spa team in Christchurch. We bought the Nevada spa which is perfect for two people. Appreciated the follow up from Jay to make sure we had filters and that everything was running ok.
K Kennedy – Christchurch – NZ
Source: Google Reviews
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g taylor – Christchurch – NZ
Source: Google Reviews
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Definitely felt comfortable dealing with Alpine spas knowing they are the leading suppliers in their field, thank you especially to Jay our sales man for making this a pleasant process he provided us with excellent advice great pricing and a quick turnaround to get our new spa and gazebo delivered to our home. All is set up and looking great, thank you Alpine spas and Jay for the awesome experience
S Contracting – Christchurch – NZ
Source: Google Reviews
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Joseph and the team at Alpine Spas are excellent. Really helpful and a great product. Tēnā koe!
S Kerry – Christchurch – NZ
Source: Google Reviews
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G Amor – Christchurch – NZ
Source: Google Reviews
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Helpful staff and a better range than I have seen on other shops when looking at saps
D O’Carroll – Christchurch – NZ
Source: Google Reviews
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We purchased a Nepal spa from the Central District Fieldays. The sales pitch was very informative but not pushy. From the moment we made our purchase the communication was excellent and our pick up from Mainfreight’s depot went smoothly. The installation and setup was easy thanks to the information pack. We have been enjoying it everyday and are very happy with our purchase. Thanks very much to Jay and his great follow up service, via email, to check in to see how we are enjoying our spa. We would definitely recommend Alpine Spas.
G Christensen – Christchurch – NZ
Source: Google Reviews
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Loving our new spa, we lost our last one during cyclone Gabrielle and didnt think we would be able to ever have another one as it wasnt insured so this is a true blessing. Due to the Levin fieldays special offer and Jay Janda’s efficient and friendly support we now have a spa again. Thank you Alpine Spa’s for making our dream come true.
L Ward – Christchurch – NZ
Source: Google Reviews
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We enjoyed our time in the display room on Blenhiem Road, Christchurch looking at the different range of spas options. When Sara came up to us and offered her help we were pleased with the clear, concise information she gave. Sara was able to tell us the difference in the types of spa, not just the size but the differences, mechanics and the requirements each would need. But then backed off for us to chat, get in and out of the spas and decide, never overstepping or interrupting. A very enjoyable experience. Thank you.
A Watson – Christchurch – NZ
Source: Google Reviews
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I bought a spa from Alpine Spas on 9/3/23 and it is one of the best and easiest invesments we have made. I had the pleasure in dealing with Jackson through the whole process, and he was extreamly good. You hear sales people pushing you in to buying things, with Jackson he just sat back and gave you some hints and feedback in regards to purchasing. No pressure in buying, just waited until you made a decision to buy or not. Also I recommend setting up your account with Spa Supplies when buying a spa. Great range of spa products at a pretty good price. Thanks to Jackson and the team at Alpine Spas.
L Wiersma – Christchurch – NZ
Source: Google Reviews
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m waetford – Christchurch – NZ
Source: Google Reviews
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Liam was 100% great to deal with on the sales side and Catherine was just as good on the dispatch side will recommend to friends
J Rofe – Auckland – NZ
Source: Google Reviews
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Great customer service from the team. Very knowledgeable and were accommodating when it came to delivery of our spa. Have already recommended to friends.
C Anderson – Auckland – NZ
Source: Google Reviews
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We love our Alpine Spa Pool. After having an issue with the element, customer service identified the issue and within days we received the part and on the next day the technician fixed the problem. Super happy with the outcome:).
T Porten – Auckland – NZ
Source: Google Reviews
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We recently purchased a matterhorn from alpine spas and we couldnt be happier, the sales, dispatch and delivery teams were very professional and extreamly helpful. The spa is very good quality and i highly recomend alpine spas
M Sanford – Auckland – NZ
Source: Google Reviews
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C Gray – Auckland – NZ
Source: Google Reviews
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S Oloan – Auckland – NZ
Source: Google Reviews
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We had the best service from Susan Grobler from start to finish. Despite the awful Wellington winter weather we have hardly got out of our spa since we got it! We’ve told all our friends to get an Alpine Spa! Thank you Susan.
V Evans – Auckland – NZ
Source: Google Reviews
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Sharyn really looked after us and we are very happy with the Nordic spa. A great family spa!
M Holten – Auckland – NZ
Source: Google Reviews
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We are extremely pleased with our spa. Communication with Susan was easy and delivery into an area with tricky access was seamless. 💯% 💥👏
N Chesterman – Auckland – NZ
Source: Google Reviews
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Cheers Susan!! Thank you for being so friendly and attentive, and taking the time to understand my needs. I love the little Oasis I have created for myself at home. You were right, the Nepal spa is perfect for me!! And yes, I also appear to have a lot more friends now. Ngā mihi, donna!!
D Tamaariki – Auckland – NZ
Source: Google Reviews
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L List – Auckland – NZ
Source: Google Reviews
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They mean it when they say great service! Amazing is more appropriate. Thank you Susan G for helping me every step along the way Regards Sue and Neil, Nelson NZ
S C – Auckland – NZ
Source: Google Reviews
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I found dealing with Susan Grobler at Alpine Spas fantastic, Susan was extremely knowledgeable and helpful and went the extra mile. I will be recommending Susan to friends and family who are looking to purchase a Spa pool in the future.
B Lamont – Auckland – NZ
Source: Google Reviews
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Amazing service from Susan from the moment we walked through the showroom door, right through to installation. Connor was so helpful also as well as Jason in the dispatch team. We couldn’t be happier with our Sierra spa and the ongoing support from the Alpine spa team. Great communication, delivery service and we love our new spa. Life just got a whole lot better 😊. Highly recommend.
J Edward – Auckland – NZ
Source: Google Reviews
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Fabulous experience everything was super easy and spa delivery was so quick and we love it .
J Armishaw – Auckland – NZ
Source: Google Reviews
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Nice place and friendly staff. A good display of different types of pools. We are very happy with the buying process and the after sales care. Most of all, we like the spa pool very much.
J Heebink – Auckland – NZ
Source: Google Reviews
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Great service from Liam, Genevieve and the rest of the staff. A excellent buying experience and a great product.
D Newland – Auckland – NZ
Source: Google Reviews
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T Grant – Auckland – NZ
Source: Google Reviews
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Great advice, fabulous service and prompt delivery: PERFECT
G Moore – Auckland – NZ
Source: Google Reviews
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We purchased our spa from Alpine Spas a few years ago and have been amazed with everything. From the helpful approach of the sales team, to the installation, the ongoing support/advice and the after sales technical support has been beyond amazing. Thank you to the whole team!
T G – Auckland – NZ
Source: Google Reviews
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Friendly, knowledgeable staff. Thanks Sara.
J Baker – Christchurch – NZ
Source: Google Reviews
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The Alpine Spa team have been great to deal with and very accommodating by storing our spa short term until our deck was built the delivery was well planned and went without a hitch Their customer service is fantastic follow up calls to see if everything is working well and ensuring we have everything we need We would highly recommend Alpine spas to anyone considering purchasing any type spa large or small
Micheal – Christchurch – NZ
Source: Google Reviews
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Awesome service, great product very happy with the whole experience. Thank you
S Denton – Christchurch – NZ
Source: Google Reviews
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My wife and I recently purchased a Sauna from Alpine Spas in Christchurch. We dealt with Jackson Prisk and he was amazing. He clearly loved the products he sells. Jackson was professional, confident and very easy going. He did not push us in any way and we had a very relaxed buying experience. The sauna is above our highest expectations. The installation process was easy plus we had Jackson’s full support when we had questions. He arranged an expert installer. The whole experience was a pleasure and now we have an awesome Sauna. Thanks Jackson and the team.
H MacLean – Christchurch – NZ
Source: Google Reviews
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Nice showroom, Sara was very informative and helpful.
J Ratbag Baker – Christchurch – NZ
Source: Google Reviews
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Dealt with Jay at Alpine Spas, he was efficient, friendly and great at communication.I would highly recommend buying your Spa from them.
J Ruthven – Christchurch – NZ
Source: Google Reviews
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I found Jackson was great at helping to choose a spa that was right for us.
H Nelson Kelly – Christchurch – NZ
Source: Google Reviews
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Excellent experience from the moment we came in to look at the spas through to the delivery of our spa. Can’t fault anything. I told Jay my price range and he gave us some options and recommendations. We chose the Barbados and we are thrilled with it. I had to change my delivery date a few times and this was never an issue. The delivery team were fantastic too! I would highly recommend Alpine Spas to anyone looking to purchase a spa.
D Baggott – Christchurch – NZ
Source: Google Reviews
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Jackson was amazing and was extremely knowledgeable as well as helpful during the entire process, from initial enquiries through to delivery. He was able to answer all of my newbie spa owner questions (and I had quite a few). He explained everything clearly and I appreciated the follow up to make sure I was happy with my purchase. Thanks again for your patience and the great product.
S N – Christchurch – NZ
Source: Google Reviews
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After investigating other spa retailers, my husband and I decided on an Alpine spa we were extremely pleased with our purchase. The staff at Alpine spas were super helpful in particular Jackson who was exceedingly knowledgeable efficient and professional. We would highly recommend Alpine spas.
Caroline – Christchurch – NZ
Source: Google Reviews
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The purchase of our spa for the family was made that much easier with the help, patience & knowledge from Jackson our salesperson. Thanks again Jackson.
J Patrick – Christchurch – NZ
Source: Google Reviews
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We love our matterhorn spa, the service from alpine spas was top notch. Jackson was very helpful & paitent while we made our decision on what spa to buy. His aftersale advice was also great!
A Gutsell – Christchurch – NZ
Source: Google Reviews
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Would absolutely recommend Alpine Spas Christchurch – Jackson was brilliant to deal with, would highly recommend dealing with him, great communication and nothing was a problem, he also went out of his way to help with quick delivery to Dunedin. LOVE our new Alpine Spa. Thanks Jackson and the team at Alpine Spas Christchurch.
L Miles – Christchurch – NZ
Source: Google Reviews
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Excellent customer service, explained what I wanted and was directed to options and ordered a Nepal on the spot. Jay was a great salesman, shared info about the best power plan to be on and wrote it down for me when I asked. Spa was delivered by super lovely blokes and the platinum install was worth every cent. Spa has been amazing, 30 degrees for hot day and 40 now its cooler. I have a spa bath but an outdoor spa is hundreds times better. Highly recommend Alpine Spas, especially love the smaller 3 seater for smaller families and patios.
S Roberts – Christchurch – NZ
Source: Google Reviews
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Great sales and support team 🫰
N Reynolds – Christchurch – NZ
Source: Google Reviews
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M Wiig – Christchurch – NZ
Source: Google Reviews
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Alpine Spas have been so easy to deal with. Nothing was a problem with the install and communication was brilliant. My only wish was that we had bought one sooner.
C Aldhamalnd – Christchurch – NZ
Source: Google Reviews
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We recently replaced our aging spa with a new model from Alpine Spas. We were very impressed with Jay’s knowledge, particularly his advice to us around how to deal with our old spa was very helpful. He guided us through the process of the replacement with the best model for our needs and we have been very happy with the result. Top marks for service and communication.
A Smith – Christchurch – NZ
Source: Google Reviews
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Have dealt with the Alpine staff for a few years now and am always greeted with a smile by the great team. Very tidy expansive showroom!
L Munro – Christchurch – NZ
Source: Google Reviews
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Fantastic service from Jackson.
Z Argus – Christchurch – NZ
Source: Google Reviews
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Very happy with our spa from Alpine Spas. The customer service was great and great follow up from the team. Thank you
J Blowes – Marsden Park – AU
Source: Google Reviews
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L Tasker – Marsden Park – AU
Source: Google Reviews
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Kartik was very helpful, giving me a clear idea of the spa we’d chosen and facilitating our purchase and the subsequent delivery to Albury, from where we collected it. We are extremely happy with the quality of the Vermont pool and the design of the lifter. Highly recommend
W Holmes – Marsden Park – AU
Source: Google Reviews
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We needed a new spa after the old one kept springing leaks , so I investigated and found Alpine Spas with exactly what we were after , a smaller two person Duo Spa. Kyle was so helpful throughout the process and kept us up to speed when the spa was going to be delivered. Thanks Kyle and Team at Alpine the wife is very happy with her small spa. Cheers
M Hayes – Marsden Park – AU
Source: Google Reviews
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Very happy with the service and communications we had with Kyle from Alpine spas. Spa has been delivered and is brilliant! Can definitely recommend.
Dean – Marsden Park – AU
Source: Google Reviews
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Very happy with our new Lucania spa. Looks fabulous and easy to use and maintain. Kartik from Alpine Spa was very helpful and knowledgeable and the process was very seemless.
F S – Marsden Park – AU
Source: Google Reviews
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Highly recommend using alpine spas Sydney, I personally dealt with Kartik from the sales team. Kartik was friendly and efficient, plus the sauna I picked up was super easy to assemble and couldn’t fault.
j baird – Marsden Park – AU
Source: Google Reviews
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Easy to deal with , great price and fast delivery. – Justin
U Conversion Wiring – Marsden Park – AU
Source: Google Reviews
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Ordered an Oslo which has been awesome. Kyle helped out with the entire process and was extremely helpful. Great product and great people
Andrew – Marsden Park – AU
Source: Google Reviews
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100% satisfying experiences with Alpine Spa service purchase care and the delivery guys did an Amazing install hassle free Thanks
G Wagner – Marsden Park – AU
Source: Google Reviews
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Kyle was fantastic to deal with. Very helpful and knowledgeable. We are thoroughly enjoying our spa. The delivery team were terrific, efficient, had good communication and professional.
C Stapleton – Marsden Park – AU
Source: Google Reviews
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Kyle from Alpine Saunas was great to deal with when purchasing our Oslo Infrared sauna. My husband and I love our sauna, we use it almost everyday. It was super easy to put together. It’s great way to start of finish the day, leaves us feeling refreshed and energised! I’d recommend Alpine Spas to my friends and family especially to take advantage of their sale! Again, super happy with the Oslo. Thank you Kyle for making the purchase quick and easy!
J Palmer – Marsden Park – AU
Source: Google Reviews
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Kartik, you and your team were fantastic. I have nothing but praise for the way things were handled and resolved. Our Sauna initially went to the wrong place so there was some re-shuffling, then when it arrived, I had some screws missing from the kit. But you guys were incredible with your communication, followup and resolution. Most importantly, we love the product and have been using it regularly. 🙂
R Jayawardhana – Marsden Park – AU
Source: Google Reviews
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Ordered Duo spa. Very happy with this product. When purchasing spa over the phone it was easy and customer service representative Kartik was great! Had a delay with the freight of my spa, but was quickly sorted and received. Very easy to use and well made. Would recommend this product.
R Smith – Marsden Park – AU
Source: Google Reviews
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Very good experience with Kyle from Alpine Spas, customer service was quick and prompt, and everything got delivered without a hitch!
D Smith – Marsden Park – AU
Source: Google Reviews
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Thank you Kartik for helping me decide which sauna would suit our needs. Perfect for our family. Easy process from start to finish we had our sauna with in a few weeks. Took less then 30min to set up perfect 👍
J PAKU – Marsden Park – AU
Source: Google Reviews
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Great experience from Alpine Spas Sydney from the first quote he gave us right to pick up. Very professional,always kept informed where things were up to. Happy to review our dealings with them, highly recommend.
B Isenbert – Marsden Park – AU
Source: Google Reviews
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Very easy to deal with, great customer service and brilliant product
A Bussey – Marsden Park – AU
Source: Google Reviews
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Alpine Spas (Kyle) was great to deal with. We were placing our spa in a tricky area and it was no issue whatsoever. We love our Yukon, so good!!!!!. Can highly recommend!!
L Rudd – Marsden Park – AU
Source: Google Reviews
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Been looking for a spa for ages, the team were super helpful and friendly knew their stuff! Thanks Apline Spas Christchurch!
A Hughes – Christchurch – NZ
Source: Google Reviews
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Had our spa delivered today from Alpine, great experience all round from the first time we walked into the store right to placement. Thanks Jay for all your help.
S Taylor – Christchurch – NZ
Source: Google Reviews
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Super professional team getting to the core of what I need. Super supportive process!
J Kīanō Skinner – Christchurch – NZ
Source: Google Reviews
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Amazing quality of service and product. Would highly recommend going in for a consultation rather than shopping on line. Well done team!
L Bates – Christchurch – NZ
Source: Google Reviews
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Amazing company to deal with — Alesha, Jay and Tai were just awesome and so customer focus, any company is only as good as its people. Now the Tibet spa just love it!!! — compact, powerful, and God damn therapeutic. I have no problem whatsoever recommending Alpine Spas to family or friends.
J Lawson – Christchurch – NZ
Source: Google Reviews
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N Cuisine – Christchurch – NZ
Source: Google Reviews
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Purchased a Matterhorn spa from Alpine for the family and they absolutely love it – are in it all the time even throughout summer. Jay was awesome to deal with, talked us through the various models, listened to what we wanted and made a great recommendation. Spa was delivered and placed as per discussed and Jay has been great with follow up to check everything has been going well with the spa – which it has. Would highly recommend.
Sunil – Christchurch – NZ
Source: Google Reviews
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Very good and efficient service. Spa looks great. Thanks Alpine spas.
J Bowden – Christchurch – NZ
Source: Google Reviews
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A Fawthorpe – Christchurch – NZ
Source: Google Reviews
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After purchasing the Oslo Sauna and Outdoor Shower, I was very impressed with the simplicity of assembly, and the quality of the products. Both have been a great purchase that has proven immediate health benefits which have lived up to every expectation. During my purchase, Alpine Spa’s promoted a 25% off sale, post payment. They stuck to their promise and ensured I was refunded the difference within a week. This not only proves they deliver on their values and integrity as a company but stand by their word also. I cannot recommend Jay Janda, (CHCH Branch Manager) highly enough. He was very responsive and reliable all the way through my customer journey with Apline Spas. Five Stars and thank you again. Adam Brown
A Brown – Christchurch – NZ
Source: Google Reviews
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Jay was so easy to deal with and extremely helpful. Explained everything in full so there was need to keep ringing to find things out
J brothwell – Christchurch – NZ
Source: Google Reviews
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After a few months of research not knowing what sauna to get I found Alpine Spas. Felt comfortable knowing they were a well established company in both North & South Island. I brought the Copenhagen sauna and absolutely love it. (Got talked into the upgrade) but to be fair it made sense given the environment I wanted it to go in which was my garage. Friendly staff, and great warranty on the product too. Over all really happy.
p fish – Christchurch – NZ
Source: Google Reviews
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We talked to Jackson about getting a spa and he was awesome! He listened to what our needs were and was open and honest. He was incredibly professional and friendly. 😉. Thanks Jackson!!
M Yelavich – Christchurch – NZ
Source: Google Reviews
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Great experience in buying my first spa. When walking through the doors I was impressed by Jackson’s friendly and informative customer service which made the process very easy.
G Hopcroft – Christchurch – NZ
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P Rout – Christchurch – NZ
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p hayden – Christchurch – NZ
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M Prisk – Christchurch – NZ
Source: Google Reviews
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A big Thanks to Jackson who made the selection and purchase process so easy. Also a thanks to the other staff that were involved in the dispatch, they kept me informed of dispatch details and the pool was delivered from Auckland to Taranaki overnight. from order to having this on my property was only 2 days.. 5 stars to all The spa is great and would certainly recommend the service and product provided by Alpine Spas Chris and Fiona McLuskie
C McLuskie – Christchurch – NZ
Source: Google Reviews
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Jackson was easy to deal with. Times and dates were met Thanks
war – Christchurch – NZ
Source: Google Reviews
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We cannot recommend alpine spas enough .Maddie made the experience of buying our new Barbados spa so easy , and the two guys on the Fliway truck just continued the experience . We will definitely be recommending alpine spas to all our friends
J Reid – Christchurch – NZ
Source: Google Reviews
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Sharyn was amazing. Knowledgeable but not pushy. Great rapport, timely, reliable and approachable. Great service. Thanks!
A Palmer – Auckland – NZ
Source: Google Reviews
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Fantastic team to deal with, in particular Sharon Miriam in the showroom, and also Genevieve in dispatch. The spa is great, easy to set up and really good quality and value. It arrived on time, as promised, and was placed exactly where I wanted it. The initial warm up time, to 38°, took just 8 hours when I was expecting it to be twice as long. I would highly recommend Alpine Spas to anyone looking for a spa pool.
T Winyard – Auckland – NZ
Source: Google Reviews
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Excellent service and product, awesome sales team, thanks Sharyn Miraim. Highly recommended you and Alpine Spa’s to everyone.
G Washington – Auckland – NZ
Source: Google Reviews
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I just wanted to say how impressed I have been with your after sales service. Apart from one issue under warranty (a heater factory fault quickly resolved), my spa has worked faultlessly for the past 3-4 years. The only recent problem has been a broken bracket on the lifter mechanism, caused by a high wind /human error. Alpine replaced the bracket FOC within 3 days. In the meantime, I have to wait 8 months to get a similar part for my motor home! Great service, thank you. Regards Tony Bradley
T Bradley – Auckland – NZ
Source: Google Reviews
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Big thanks to Liam at Alpine Spas he was so helpful when we were purchasing our spa, the service was fantastic, highly recommended.
A Rule – Auckland – NZ
Source: Google Reviews
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I had my Spa pool delivered at the end of March and have waited a couple of months before posting my review. Being an Accountant I was interested in the cost/benefit analysis of owning a Spa pool and I can now give a fair appraisal. Benefits- I’ve used the Spa everyday and it is pure luxury to sit outside in 39 degrees under the stars drinking a wine with jets massaging my aging body. I’ve had knee replacements and back problems and using the Spa each day has been very helpful for both these things. Each time I use it I appreciate how good it makes me feel and I always look forward to getting into it at the end of the day or to get me going at the start of the day. Costs – I have analyzed my Power Bills for the last 20 months so I can see the impact of running the Spa 24/7 at 39 degrees. For April my kWh increased by 179 compared to April last year and for May they increased by 176 compared to May last year. So in $ at my average of 0.33 cents per kWh thats $59 for April and $58 for May. I’ll continue to monitor the usage because its interesting to see the actual costs of running it. I have adopted a weekly process of cleaning the Spa which takes about half an hour a week and is well worth it to keep the water clean and clear. Lastly I would like to comment on my purchase experience with Alpine Spas. From the moment I walked into the new Showroom in Penrose the Staff member, Monica was very helpful and obliging and made the purchase very easy. The pre-installation, delivery and setup worked extremely well with no issues. I have no problem giving them a 5 star review and can without hesitation, confirm the benefits far exceed the costs and highly recommend this product.
P Haydon – Auckland – NZ
Source: Google Reviews
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great communication and spas are awesome and well made. Friendly service
S Holt – Auckland – NZ
Source: Google Reviews
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Absolute pleasure having sauna in our home and huge gratitude to Mr. Connor Mc Mahon for his kind , friendly , and above everything professional support. Best regards
shorvan08 – Auckland – NZ
Source: Google Reviews
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Knowledgeable, passionate and enthusiastic team. Taylor was exceptional to deal with from the first point of contact right through to after purchase. The customer care team were also extremely polite and helpful with any questions I had regarding water care. I am so impressed with my Alpine Spa. Best service and best value for money.
T Lawrence – Auckland – NZ
Source: Google Reviews
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H Asplet – Auckland – NZ
Source: Google Reviews
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Bought our spa through Taylor at Alpine Spa,s great team had it up and running 2 days after ordering it ,service doesn’t get much better than that !!! cheers Taylor
J Shutkowski – Auckland – NZ
Source: Google Reviews
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Best and affordable spa. Value for your money. Thanks Connor at Alpine spas
R Thatta – Auckland – NZ
Source: Google Reviews
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We bought our Nordic spa from the Chch branch. Thoroughly love it, have used it every night so far. Great service, though I would look around for delivery options. Try SkyHooksNZ directly. Also installing the cover lifter is simple enough to install yourself. Overall very happy with the spa so far and follow up support from them.
D Bennett – Auckland – NZ
Source: Google Reviews
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Awesome experience! A great team to deal with and made the whole experience easy. Thank you!
S Davern – Auckland – NZ
Source: Google Reviews
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Susan Grobler was very supportive and helpful. She made the process very easy for me. Thank You Susan.
S Choudhary – Auckland – NZ
Source: Google Reviews
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Great service and advice. Happy to do business with you.
S Narain – Auckland – NZ
Source: Google Reviews
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The decision to purchase the Yokon spa was easy and now that it is installed we are very happy with the purchase. Not only does it look good it fits in really well with our house. Connor was great to deal with and answered all our questions!
H Kip – Auckland – NZ
Source: Google Reviews
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J Price – Auckland – NZ
Source: Google Reviews
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Choosing a spa was quite a learning experience and quite difficult to feel assured we were making the best choice. After a few months of spa shopping research and narrowing down our choices my wife had a trip up to Auckland and visited the showroom while there. Fortunately I too was able to visit from Napier via mobile phone video! With some very knowledgable and extremely friendly assistance from the Alpine Spa staff we then and there made our decision and we couldn’t be happier. Everything about our Vermont Spa fulfils all of our hydrotherapy desires, and then some. My recommendation is to stop shopping around and just pick your favourite Alpine Spa!
M Greenstein – Auckland – NZ
Source: Google Reviews
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Great to deal with. Jay was honest and helpful. The service from Alpine Spas was perfect too – prompt, arrived on time and well packaged and is a great product. We couldnt be happier.
B Nielsen – Christchurch – NZ
Source: Google Reviews
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Friendly, Perfect Service, High Quality!
E Solar – Christchurch – NZ
Source: Google Reviews
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Great product and service from Jackson
A Batley – Christchurch – NZ
Source: Google Reviews
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We went into Alpine spas and dealt with Jay. Doing our homework online we thought e knew exactly what we wanted but after talking things through with jay he made some recommendations to us based on me being a bit taller and boy are we glad we listened to his advice. We love our new spa and Jay was amazing. Really knowledgeable and no typical pressure selling. Was always available to answer our questions and gave us time to make our decision as like everyone you want to compare models. I couldn’t recommend Jay and Alpine spas enough. 5 stars from me. Keep up the great work
S and Deb Hammond – Christchurch – NZ
Source: Google Reviews
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Great umberella and the service was very good. Texts, emails and everything you need for a smooth order and sales help.
A Wells – Christchurch – NZ
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V Harper – Christchurch – NZ
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Super happy with my Alpine Spa. Thanks
D Watkinson – Christchurch – NZ
Source: Google Reviews
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Absolutely top service . Spa ordered at the weekend up and running by Thursday . Very efficient and friendly service . Thank you very much . I’m looking forward to enjoying my new lovey spa ❤️
S Hewson – Christchurch – NZ
Source: Google Reviews
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We had the pleasure of working with Jay, to get the correct spa pool for our needs. Jay was very knowledgeable, friendly and willing to go the extra mile for us.
c ellis – Christchurch – NZ
Source: Google Reviews
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Great experience from start to finish! Knowledgeable sales team who recommended a fantastic electrician and also arranged delivery which was on time and faultless. Extremely happy after the first week and wish I had done it years ago.
S Kelly – Christchurch – NZ
Source: Google Reviews
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Great value spa, perfect entertainment for the school holidays too!
M Stone – Christchurch – NZ
Source: Google Reviews
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Outstanding service dealing with the team at Alpine spas. Very friendly and answered all questions. Purchased the Belmont Model has it had two recliner seats and was a great price. Cheers to the team.
C Katipa – Christchurch – NZ
Source: Google Reviews
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We have had different spas for over 30 years. Alpine provided great service and advice. We wanted a spa delivered short notice before Xmas, other companies either did not reply or could not provide. Alpine Emails wee responded to in timely manner. Courtesy emails with where delivery was at and when to expect arrival. Follow up emails to check that all is sorted. Great. Grandchildren loved the spa at cooler temperature, now they have gone home we can enjoy it at a higher temperature. This spa was a great purchase
C Gary Jackson – Christchurch – NZ
Source: Google Reviews
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We dealt with Jay, he was really helpful and made the process really easy. We purchased the week before Christmas and had the spa delivered within a few days! So good.10/10 recommend.
J Watson – Christchurch – NZ
Source: Google Reviews
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Great service, communication and very happy with our spa! Thanks Jackson.
H Farren – Christchurch – NZ
Source: Google Reviews
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Great service and good back up. A big shout to Jackson for going out of his way and helping us to buy the right spa Paul and sue Gibson
P Gibson – Christchurch – NZ
Source: Google Reviews
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excellent service, would strongly recommend
s singh – Christchurch – NZ
Source: Google Reviews
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Amazing staff, very approachable and very good customer service 10/10
K Sidhu – Christchurch – NZ
Source: Google Reviews
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Love our new spa! Great choice, easy delivery and payment options. Wish we invested in an Alpine Spa sooner!
A Watson – Christchurch – NZ
Source: Google Reviews
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show room nice and clean, very approachable staff… 10/10
P Khun khun – Christchurch – NZ
Source: Google Reviews
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We installed the Munro Alpine Spa a week before Xmas im place of our 18 year old spa . We love it ! It does everything we wanted and is large enough to comfortably accommodate our 3 grandies when they visit . It was such a relief to get into it at a reduced temp yesterday when our temperatures soared – so refreshing !The staff at Alpine were all very friendly and helpful with their advice when selecting the right spa for us and getting it delivered before the holiday break.
G Luke – Christchurch – NZ
Source: Google Reviews
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Top service. Would recommend to anyone!
D Newlands – Christchurch – NZ
Source: Google Reviews
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Having Alpine Spas being referred by a friend, we decided to order a Matterhorn model. It was dispatched and arrived within four days. Brilliant. After sales service has been second to non. We had a spa cover clip damaged which was replaced immediately, awesome. The Matterhorn is an excellent size for six people. The control panel is easily read and user friendly. The massage options on the nozzles is great and the various LED lighting colours are very effective on our long summer nights. If you are considering buying a spa I would highly recommend the Matterhorn and Alpine Spas. Thank you Alpine Spa’s team!
R Bleasdale – Christchurch – NZ
Source: Google Reviews
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Hi there…. Everything is absolutely fantastic and the quality of your spa pool product is great, Thank You. We are thrilled with our purchase of the Tibet Spa Pool. The price also was wonderful, Thank you and we feel like we’ve made a fabulous purchase. I’d also like to make mention of your company’s after sales service. We have been very impressed with the quality of your service and the absolute sincerity and dedication of your entire team, from sales, administration, service follow up, dispatch and even your delivery contractors. Please pass on our sincere gratitude to your entire team. Mike and Nicky Doyle. TAURANGA.
M Doyle – Christchurch – NZ
Source: Google Reviews
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Thanks for the expert advice and great service Jackson! Very pleased with the new spa and your follow up advice!
B Climo – Christchurch – NZ
Source: Google Reviews
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Excellent service and very easy to deal with. Jay answered all our questions and followed up after delivery to check we were happy. Dispatch team also kept us well informed on delivery. Nepal spa is a great couples spa. We happy with our purchase
G & B Ramsay – Christchurch – NZ
Source: Google Reviews
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Alpine Spa’s have been amazing too deal with. Follow up by Jackson Prisk was prompt, informative and professional without sales pressure, which was appreciated. The spa even arrived quicker than expected. Have been busy building a deck for it and hope to have it ready rot go for Christmas!
S Nimmo – Christchurch – NZ
Source: Google Reviews
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We love our new spa. We brought it Sunday and arrived Wednesday. It was up and running 24 hours later. Thanks to Jackson
B and Tyler Johnston – Christchurch – NZ
Source: Google Reviews
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We have our Sierra spa for a month now and absolutely love it. Jay from the sales team helped us through the whole process and was awesome to deal with. From the show room, the sales team and the equipment has all been faultless. 100% recommend this company.
c g – Christchurch – NZ
Source: Google Reviews
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Excellent service and our spa was everything that was promised. Aleisha was great.
S Waud – Christchurch – NZ
Source: Google Reviews
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Love the Spa, We have not decided which is our favorite seat yet, mainly because they are all great. The team at Alpine have been totally helpful answering any concerns prior to purchase and great since. I cannot recommend them enough. I wish you all the most wonderful Christmas and a fulfilling New Year. Thank you so very very much
G Henderson – Christchurch – NZ
Source: Google Reviews
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Best spas in chch
S Garrick – Christchurch – NZ
Source: Google Reviews
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Great customer service. Maddie was great a sales rep. I decided on one called the matterhorn and I’m currently loving it
B Hayton – Christchurch – NZ
Source: Google Reviews
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Amazing service! We love our new spa – thanks so much Jay.
h wilson – Christchurch – NZ
Source: Google Reviews
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When I walked into Alpine spa I didn’t have any idea what to look for in a spa. The staff there was very friendly and experienced. Especially Jay who helped me pick out the best one to suit my needs and budget. They were very patient with me as well as my new build took longer than expected. Many thanks to you Jay and your team for all your support ! Wish you all the best ! Yohan
y demotte – Christchurch – NZ
Source: Google Reviews
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Amazing service went above and beyond and nothing was a problem! Thanks Jay and the Christchurch Team
S Pocock – Christchurch – NZ
Source: Google Reviews
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Great experience and love the new Spa. Found the Alpine Spas team really helpful and knowledgeable. Jackson really did everything he could to help us. Thanks Jackson! Even when a two of the lid lifter poles were damaged during delivery, they dispatched two new ones straight away. I would 100% recommend the spa, company, and service!
G Radovanovich (Radz) – Christchurch – NZ
Source: Google Reviews
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Awesome service and communication by the Alpine spa team, just the best. Would recommend both spa and service.
Nicky – Christchurch – NZ
Source: Google Reviews
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We told they were good to deal with! Awesome all the way through even when we had a problem not of their doing. Totally recommend.
C Bennett – Christchurch – NZ
Source: Google Reviews
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It’s been a while since we purchased our spa from Alpine spas. I still remember the great service and professionalism from the team. Delivery and installation was smooth. The whole experience was excellent. The spa is a dream and well worth the purchase, I also purchased the solbrella which I just finally installed now the weather has improved. These are fantastic spas, we’ve enjoyed it immensely. Good quality and performance.
J Mel – Marsden Park – AU
Source: Google Reviews
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We had a great experience with these guys! The communication with the sales and dispatch team has been great! Our spa was delivered ahead of time and such great quality. Happy to recommend!
F Staedter – Marsden Park – AU
Source: Google Reviews
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Couldn’t be more happy with the sauna, easy to assemble and works better than expected….delivered straight into my garage and one of the best value for money purchases I’ve made…double thumbs up..👍👍
l suisted – Marsden Park – AU
Source: Google Reviews
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Kyle was extremely diligent and his communication was excellent. My sauna arrived promptly and Kyle was willing and available in directing me in trouble shooting a few set up issues I had. I felt confident with his approach that I would be supported by the tech team and this occurred with generosity and kindness. I feel sure that this is a reputable company that care about their clients and I am enjoying my sauna. Thank you.
R Jane – Marsden Park – AU
Source: Google Reviews
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Great product and Kyle from the sales team was awesome right through to delivery. Would highly recommend.
d kempo – Marsden Park – AU
Source: Google Reviews
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Great to deal with & the sauna works great!
T Wagstaffe – Marsden Park – AU
Source: Google Reviews
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We love our Copenhagen Sauna. Thanks to Kyle from Alpine Spas, very informative and easy to get it all organized. I’d highly recommend their services
M Geister – Marsden Park – AU
Source: Google Reviews
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Ordered the Oslo Sauna from Kyle Clement. Product itself if amazing, great finish aesthetically and works really well! Kyle was awesome and sorted everything out for me without a hiccup, with also great communication and responses! Highly recommend Kyle and these saunas!
R Ranjit – Marsden Park – AU
Source: Google Reviews
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I cannot recommend Alpine Spa’s highly enough! My whole experience was pain free. Kyle is the man! Honestly he made our experience. The delivery guys were very professional and helpful too. All I can say is our Spa is incredible and you would be crazy to shop anywhere else. 5 Stars from me. Andrew
A Newrick – Marsden Park – AU
Source: Google Reviews
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Kyle from Alpine Spas was amazing to deal with, his customer service is outstanding 😊
T Hinke – Marsden Park – AU
Source: Google Reviews
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I’d like to thank Kartik and Alpine spas for an excellent experience purchasing, having delivered and putting together our Cabin sauna and Quebec spa. Great to deal with… nothing was a problem and a great quality product. We are enjoying them immensely. Thanks Kartik.
O O’Rourke – Marsden Park – AU
Source: Google Reviews
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A hassle free process when dealing with Kyle from the initial purchase, updates pending delivery and actual on-time delivery. Professional and efficient.
R Wong – Marsden Park – AU
Source: Google Reviews
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The process was quick, all information was provided and the builder recommended was helpful and thorough and we are stocked with the end result. High quality product!
N Frommolt – Marsden Park – AU
Source: Google Reviews
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I didn’t rush into a purchase decision but after Kartik patiently responded to my questions , we chose a Nepal. Being a bit smaller than our previous five seater, we appreciate the lower running costs and less water required as we are on rainwater supply only. Kartik promptly dispatched it after payment and we are loving it!
N Boshammer – Marsden Park – AU
Source: Google Reviews
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I have recently bought the Oslo sauna from alpine spas. They were so easy to deal with through the whole process and after personally messaging Kyle he made the process even easier. The sauna itself is amazing and was so easy to put together. Would highly recommend!
N Blunden – Marsden Park – AU
Source: Google Reviews
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Very happy with our Nepal Alpine Spa Excellent customer service from Kyle from the point of sale to after sale. Highly recommend this brand / company.
D Perry – Marsden Park – AU
Source: Google Reviews
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Easy transaction, bought Sunday, delivered and installed Tuesday. Great spa, love it.
Brad – Marsden Park – AU
Source: Google Reviews
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Kyle from Alpine Spas was very informative and friendly to deal with. He answered all my question regarding the Sauna. Overall great experience, products and prices. Living my new Sauna.
E Ayala – Marsden Park – AU
Source: Google Reviews
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I purchased the Oslo sauna a couple of weeks ago and could t be happier. After the kids go to sleep I can duck downstairs to enjoy a relaxing sauna, perfect way to unwind. Kyle in sales was awesome to deal with. Was very responsive to my questions and assisted me wherever possible. I would recommend their product to anyone. 🤙🏾
D Crowley – Marsden Park – AU
Source: Google Reviews
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Bit difficult to get in to the site on this busy corner section but we’ll worth visiting to confirm the pool you want to buy. We went in with one thought and came out with another one entirely. Nazé was very attentive and knowledgeable about the spas, would highly recommend!
A Doherty – Auckland – NZ
Source: Google Reviews
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P Salisbury – Auckland – NZ
Source: Google Reviews
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great service from the shop – guys who delivered were a little heavy handed to say the least !!
m barber – Auckland – NZ
Source: Google Reviews
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We’re loving our new Alpine Spa, Liam helped us choose the right spa for our home and family. Recommended!
T Baird – Auckland – NZ
Source: Google Reviews
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Outstanding customer service and we love our Matterhorn spa.
J Ellis – Auckland – NZ
Source: Google Reviews
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We had Liam from the Penrose branch help us and he was awesome from start to finish, making selection a breeze, delivery process and follow up to make sure everything is A OK! Thanks Liam for all your help, would definitely recommend Alpine spas. There Spas are great value for Money, quality well built spas that won’t cost you the earth! Cheers, Jun
J Lee – Auckland – NZ
Source: Google Reviews
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Great spa, Great service.. Very happy with the purchase
H PATEL – Auckland – NZ
Source: Google Reviews
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Thanks for the fantastic service we received from beginning to end, we are in awe of how easy it was , and how quick we got the spa! You have a fantastic team up there and they are a please to deal with.
S Field – Auckland – NZ
Source: Google Reviews
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Great service, fast communication and delivery. very pleased with our purchase
B Hodge – Auckland – NZ
Source: Google Reviews
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The experience dealing with Alpine Spas was very easy and it was obvious the helpful salespeople on the online chat service really do know their products well. After researching several Spa companies online, Alpine Spas stood out for detailed information and willingness to help me make the right decision. The Vermont spa I bought was all I expected and more. Great quality and the ability to tailor the pressure of the jets to suit changing therapeutic needs was a definite plus. Real water pressure where needed. I highly recommend Alpine Spas for service, detailed in formation and dedication to delivering a quality product.
S Drake – Auckland – NZ
Source: Google Reviews
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Excellent range of spas
L David – Auckland – NZ
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T Michell – Auckland – NZ
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P Cronwright – Auckland – NZ
Source: Google Reviews
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They advised options. They responded to my query after instal immediately and were very helpful. The spa is very quiet Nepal design perfect for the space. Great fit for two
B Hare – Auckland – NZ
Source: Google Reviews
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Recently we purchased a spa from Alpine following a very poor and horrible experience with a competitor. In the end we asked the competitor to collect the spa and requested a full refund so our experiences in purchasing a new spa had been soured a bit before we contacted Alpine. Dealing with Liam and Jason has been a breath of fresh air. The comms were second to none – Liam even communicating with me on his day off. We were kept informed throughout the whole process from order through the whole dispatch process. My wife and I are both in sales/service positions and reflecting back on our experience with Alpine we can only provide absolute positive feedback. Also, dealing with the delivery guys Oscar and Jake, was absolutely awesome as well. While they aren’t employed by Alpine they represent Alpine and they represented Alpine extremely well. They were extremely professional and made sure we were aware of the total delivery process and assisted us to position the spa. The agreement with Alpine included leaving the packaging. After Oscar and Jake left I thought great – they have taken the packaging – only to notice it tidily bagged up and packaged away at the side of the drive. I didn’t notice it for a couple of hours because it was left so tidy. You all provided excellent service and not only sold us a spa you sold us an experience and I will have no hesitation in recommending Alpine – not only for their product but for their utmost professional service. Liam and Jason are a credit to Alpine and Oscar and Jake a credit to their employer.
B Morris – Auckland – NZ
Source: Google Reviews
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Exceptionally good display of the full range. The young salesman (Liam) who attended to me was pleasant, polite, personable and had impressive product knowledge. The absence of BS was refreshing!
yotpop – Auckland – NZ
Source: Google Reviews
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Very nice product and excellent service. We’ve been looking for the right spa for a quite long time. There are many options and prices out there but after a few months in the search we discovered that Alpine Spas offers a really good quality at a reasonable price. We are very happy with our decision. We are enjoying our Matterhorn every day now 🙂
L Ebbeke – Auckland – NZ
Source: Google Reviews
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To the whole Alpine Spas team. From online chat to in-store to dispatch to the hiab driver/installer and the handy man how absolutely fabulous Alpine Spas are to deal with every single step was so well communicated and every was fabulous, knowledge and super friendly & helpful. It’s so Awesome an amazing team to deal with. Thanks again for everything.
H Cadwallader – Auckland – NZ
Source: Google Reviews
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Was looking at 2nd hand spa pools on trade me and Facebook 💯 glad we made the decision to pop into alpine spas first. Alpine had easy to deal with friendly staff (Sharyn) made things super easy she also had lots of knowledge to share, being 1st time owners. If you are thinking about getting a spa, don’t go down the 2nd hand route risking more time and money to fix and clean someones old 1. Go down to alpine 5 year peace of mind and with gem visa 1 year interest free! Thanks alpine. 🔥🔥🔥
H D – Auckland – NZ
Source: Google Reviews
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Super happy with my barrel sauna and the whole purchasing installation experience. Couple of minor issues and all three of them have been sorted out in a timely and no fuss professional manner.
A Chard – Marsden Park – AU
Source: Google Reviews
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Just what we wanted.
B Kelly – Marsden Park – AU
Source: Google Reviews
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Saw the Alpine team at a trade expo in Melbourne. We live up in North Queensland unfortunately we do not have a spa supplier in the region. Alpine Spas delivered the spa and the extras they promised. Got a magnificent spa which we enjoy a few times a week.
m Simmons – Marsden Park – AU
Source: Google Reviews
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Great cabin sauna, epic quality and good people to deal with throughout the whole process. Credit to you Kyle and the rest of the team
J Rogan – Marsden Park – AU
Source: Google Reviews
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The customer service we received from Toby at Alpine Spas was outstanding. Toby was very knowledgeable and welcoming and able to assist us in the purchase of our spa.
F Dews – Marsden Park – AU
Source: Google Reviews
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Fantastic service from sale to customer service of delivery. Great deals all the time and we are glad we took advantage of one and am enjoying access to home saunas all year round!
D Smith – Marsden Park – AU
Source: Google Reviews
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What a great experience, the team at Alpine were super helpful. We found the whole process easy with the salespeople informative and not pushy. After shopping around we decided to buy the Matterhorn – we found the prices at Alpine to be very competitive and the service top notch! Would highly recommend :).
G Marshall – Marsden Park – AU
Source: Google Reviews
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Toby and the team were easy to deal with from initial sales to delivery, everything was smooth sailing. The sauna looks amazing and the build quality was beyond expectations.
T Chung – Marsden Park – AU
Source: Google Reviews
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Awesome service, great product, use daily 👍
T McKinnon – Marsden Park – AU
Source: Google Reviews
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Amazing service! Toby was wonderful with any questions we had. Cannot fault Alpine spas!
R Sweeney – Marsden Park – AU
Source: Google Reviews
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I brought a Fuji spa from Alpine spas, we use it every day. Delivered the day after I ordered, they have contacted me several times to see if everything was okay. Great product and service.
S Metcalfe – Marsden Park – AU
Source: Google Reviews
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Very happy with the spa so far, 6 mths in. Toby was very helpful in the ordering
d a – Marsden Park – AU
Source: Google Reviews
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We purchased the Fuji, great little Spa for a small area. Delivered to depot and easy to set up. Thanks Toby.
A Hunt – Marsden Park – AU
Source: Google Reviews
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Absolutely fabulous customer service. Couldn’t be happier with the product.
V McCormick – Marsden Park – AU
Source: Google Reviews
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Excellent customer service (Kartik) through the whole process. Prompt replies to emails even on the weekend. The spa (Lucania) is excellent, was seeking a spa that had a good bench seat and this one ticks all the boxes. Highly recommend Alpine spas.
D ESP Fire – Marsden Park – AU
Source: Google Reviews
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Excellent product and service. We’ve had one for 12 months now, no issues at all, great quality and has been wonderful to use with the family. Highly recommend.
A C – Marsden Park – AU
Source: Google Reviews
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Kyle from Sales and Andy from Customer support have been a pleasure to deal with. I had a minor manufacturing issue with my Sauna and the post customer support has been phenomenal. I will definitely be a returning customer just because they back their products and the after market support is so good.
B Mac – Marsden Park – AU
Source: Google Reviews
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After walking through multiple spa shops. These guys knew what they were talking about. They provided a high level of customer service. They were highly knowledgeable and provided a lot of support before and after (what I needed with buying a spa for the first time). The process was super easy. Product is great, shell quality was superior to the other spa shops I saw. Thanks for the help kartik, toby and kyle.
R Dab – Marsden Park – AU
Source: Google Reviews
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Excellent experience from our very first contact with Kyle at Alpine Spas. One phone call took care of the quote and order, and 5 days later our new barrel sauna kit plus outdoor shower arrived – very well packed in a fit for purpose wooden crate. Putting it all together was nothing but fun (dad and son time) and it works perfectly. Highly recommended.
P T – Marsden Park – AU
Source: Google Reviews
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Great spa
A Travor – Slacks Creek – AU
Source: Google Reviews
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This is my second sauna from Alpine Spas Brisbane, I originally got the Oslo (a fathers day present), what a fantastic little sauna it was, but due to my health issues, I decided to upgrade my sauna and chose the Copenhagen. It was the best decision I have made in years, the Copenhagen is the bees knees, the infrared heaters help so much with my arthritis, I use my sauna everyday and it has never missed a beat, heats up to 70c in my garage no problems. I would recommend Alpine Spas Brisbane to anyone, their service is amazing and their products (saunas) are the top of the bunch👌
P B – Slacks Creek – AU
Source: Google Reviews
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Feedback: CHINO of Alpine Spas Brisbane Thank you for being very helpful and exceptionally prompt with your service. You are extremely easy to speak with & exceptionally professional. Your customer service is why we purchased the items and you listened to what we required in terms of the space we were limited to. You did not waste our time with attempting to give us a “sales pitch” instead you listened to what we wanted & needed. We will surely recommend Alpine Spa because of the exemplary and professional customer service we received from you –
S Michell – Slacks Creek – AU
Source: Google Reviews
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All good Matt is very professional nothing was a drama nothing was too much trouble with a great approach and he also mentioned if we ever need anything at all don’t hesitate to call fantastic
M Humble – Slacks Creek – AU
Source: Google Reviews
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Wow, my Sauna and Spa are out of this world. Love the team at Slacks Creek! Would recommend to anyone. The products are amazing but the service is great too!
W Clement – Slacks Creek – AU
Source: Google Reviews
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Purchase of this sauna was very professional from start to finish. The product arrived and we assembled it ourselves with a comprehensive set of instructions. The quality and performance of the sauna is first class. Every was as described which is a pleasure taken the junk that is out there. Highly recommend
J Tennant – Slacks Creek – AU
Source: Google Reviews
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Alpine Sauna’s Springwood great and friendly service. Chino was very helpful and knowledgeable. We picked up our barrel Sauna and the warehouse staff were very helpful loading and securing our Sauna crate onto our trailer. Would not hesitate in recommending Alpine Saunas.
M Beaty – Slacks Creek – AU
Source: Google Reviews
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Excellent team and hassle free purchase and interstate delivery. User friendly HMI and functionality
T Jamieson – Slacks Creek – AU
Source: Google Reviews
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I found the guys at Alpine Spas extremely helpful and not pushy, the showroom was beautiful even had a lovely clean bathroom! I would recommend this company even just go and have a look
E Hill – Slacks Creek – AU
Source: Google Reviews
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I’m extremely impressed with the customer service. From the sales staff to the warehouse staff, everyone went above and beyond. I’m very happy with the quality of the ice bath and chiller. I would highly recommend Alpine Spas.
T Hill – Slacks Creek – AU
Source: Google Reviews
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5 Stars – Outstanding Experience with Alpine Spas! I recently purchased from Alpine Spas and was incredibly impressed by the entire experience. From the moment I placed my order, everything was smooth, quick, and hassle-free. The delivery time was super fast and the whole process from start to finish was seamless. Friendly and professional service from their team. Every staff member I interacted with was helpful, knowledgeable, and made the entire experience even more enjoyable. I would highly recommend Alpine Spas Want to thank Matt from Brisbane branch. Also the Melbourne dispatch team.
M Iaconis – Slacks Creek – AU
Source: Google Reviews
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Fantastic customer service with Matt in the Brisbane branch. Purchased the Belmont 5 seater spa. All done via email answered all my questions, and fantastic service from the Melbourne Dispatch. Best investment and amazing price
S Black – Slacks Creek – AU
Source: Google Reviews
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A Tapsall – Slacks Creek – AU
Source: Google Reviews
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Very happy with our cedar barrel sauna, excellent product design and quality of materials. Alpine Spas provided outstanding customer service, very quick to reply to Emails, delivery was prompt and reliable. Highly recommend.
C Claudianos – Slacks Creek – AU
Source: Google Reviews
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Alpine spas and saunas We’re great to deal with the salesman definitely knew the product he was selling and the quality of the product Is fantastic, we went and picked up from the warehouse and the warehouse staff were also fantastic to deal with. I would recommend this business to everyone.
J Collyer – Slacks Creek – AU
Source: Google Reviews
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I recently purchased a sauna from here and couldn’t be happier with the experience. Every person I dealt with was friendly, efficient, and genuinely helpful, from answering my questions to ensuring everything ran smoothly. The whole process was seamless, and the team made it feel easy from start to finish. As for the sauna itself… it’s incredible. No regrets at all. Highly recommend if you’re after quality products and standout service!
Q Navigator – Slacks Creek – AU
Source: Google Reviews
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Alpine Spas have been great to deal with. Good product range and the sales team Matt, Matt and Shiv have been really helpful.
M Abrahams – Slacks Creek – AU
Source: Google Reviews
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I recently purchased a spa from Alpine Spas, and I just wanted to give a big shoutout to Marcy Gandy who helped me through the entire process. From the first phone call, Marcy was super friendly, patient, and really listened to what I was looking for. He didn’t try to upsell me or push anything I didn’t need—he just gave honest advice and helped me figure out what would work best for my space and budget. He answered all my questions (even the silly ones), followed up promptly, and made the whole experience smooth and stress-free. It’s not every day you come across a salesperson who genuinely seems to care about the customer. Thanks again, Marcy—loving the new spa!
N Matti – Slacks Creek – AU
Source: Google Reviews
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T Mennell – T And T Property Management – Christchurch – NZ
Source: Google Reviews
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Good experience, purchased alpine spa, great customer service from Jackson prisk, highly recommend.
W Dome – Christchurch – NZ
Source: Google Reviews
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Thrilled with our spa.Wonderful service from Jackson Prisk from beginning to end.
S Wightman – Christchurch – NZ
Source: Google Reviews
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Great product Really happy with the Spa Jackson was great to deal with and mad e sure that we were getting the right pool for our needs. Also great mot having to pay for all of the extras that were included
C Tibbitts – Christchurch – NZ
Source: Google Reviews
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These guys are amazing to deal with. I have had a lot of emails with Jackson Prisk asking a million questions and I was always responded with good, clear, useful advice that I could understand. I believe it was with his help that I was able to choose the best spa for my needs.
S Cole – Christchurch – NZ
Source: Google Reviews
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Was a great experience. Jackson was very helpful. Highly recommend 👍😊
P McKendry – Christchurch – NZ
Source: Google Reviews
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H Walker – Christchurch – NZ
Source: Google Reviews
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Having been in retail myself for around 40 years and owning my own reatil shop for 20 years I have learnt what good service is. Alpine spas does not have good service… They have outstanding service!! It’s a rarity these days to have sales and after sales service of this degree. We were kept informed every step of the way through the sales process including all our questions answered. We were followed up during and after the delivery with personal, friendly and extremely helpful staff members Maddie, Simon & Rosie. Our hot tub lid was damaged in freight but we were notifued before collecting the tub and a replacement lid was on it’s way to our door straight away. The wood fired hot tub we bought has also exceeded our expections and we just love it! I’d give you Alpine Spas 10 stars if I could 🙂 Thanks to all the team there for looking after us
A Newth – Christchurch – NZ
Source: Google Reviews
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Although my handle is extremist – its not actually that – its more like I push the envelope on everything…and Alpine Spas were able to keep up with me!!! Everything moved quickly and efficiently…from the first email chat contact through a showroom visit with a knowledgeable crew to receiving the Helsinki Sauna…all in less than a week. We got emails saying order place, shipping underway and a phone call from the delivery driver at t-1 hour. Upon unpacking we found a floor tile was cracked…no problem for Alpine…Alesha organised and sorted a replacement that seemed to arrive just as we were ready to fit it. Sauna is great, easy to use and does what it says on the tin…wish we had ordered one sooner. I am not a BOT, not paid to advertise, just a regular guy that wanted a no nonsense sauna, and wasted such a long time humming and harring before taking he plunge…don’t make the same mistake, get into the showroom, try it and order it – the build is easy – especially if you use dishwash liquid on the glass and plastic glass trims during the self build and then give it a good clean and start her up. We got the Helsinki 3 person Sauna, and are very happy with it, cheers Darren
extremist – Christchurch – NZ
Source: Google Reviews
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Great sales people
S Eden – Christchurch – NZ
Source: Google Reviews
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Awesome products, great service from Alesha, Tia & Jay. Highly recommend.
P Downing – Christchurch – NZ
Source: Google Reviews
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well priced spas and awesome to deal with. Very informative, we are stoked with our new spa pool.
H Matson – Christchurch – NZ
Source: Google Reviews
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Love my new Oslo sauna, use it everyday!! I definitely feel good after each use, I just wish more studies were done on the effects of infrared saunas. Happy as though!
B Prouting – Christchurch – NZ
Source: Google Reviews
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Wicked product Awesome team, great work especially Maddie.
A Clark – Christchurch – NZ
Source: Google Reviews
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Super stoked with our new Blackburn spa! Everything about the purchase was top notch – the service and advice from Alesha was excellent. Our spa arrived earlier than expected and so easy to get up and running. Even the after sales service has been amazing. Highly recommend!
R Crouch – Christchurch – NZ
Source: Google Reviews
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Great spa which we are using most days and great service from Jackson and the team
V Ross – Christchurch – NZ
Source: Google Reviews
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Right from the start staff were very helpful In helping me select the best spa for my situation. Jackson was a pleasure to deal with and what he said would happen did happen in a timely manner, absolutely no hassles,great service. Definitely recommend Alpine Spas
J Lovegrove – Christchurch – NZ
Source: Google Reviews
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We purchased the Vermont spa and are over the moon with it. The service from Jackson and the team was excellent, very helpful and knew what they’re on about it.
A Ferguson – Christchurch – NZ
Source: Google Reviews
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Highly recommend Alpine spas, thoroughly enjoying it and thanks for the information and help in setting up
C morton – Christchurch – NZ
Source: Google Reviews
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Great communication, great product. We brought an Olso sauna and it exceeds our expectations. Jackson and the team we’re working helpful and it was easy to assemble. Thank you.
A Bailey – Christchurch – NZ
Source: Google Reviews
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Such a smooth process. From purchase to delivery, Alpine spas were fantastic. Kyle assisted us with the purchase and kept us in the loop with delivery info and follow up. Highly recommend Alpine Spas Sydney.
C Wilson – Marsden Park – AU
Source: Google Reviews
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Kangarloo Retreat made the best decision ever purchasing a hot cedar spa from Alpine Spas, for guests staying at our Airbnb. Being located in Clarence at the top of The Blue Mountains in cold climate the spa holds its heat perfectly ! Not only is the spa a dream to use aswell as it is in visual appeal, the ongoing customer service and support in set up and care of our spa has been absolutely exceptional. So much so that we want to purchase another for ourselves at home. Thanks so much Alpine Spas! We definitely rate your spa aswell as your customer service a big 5 stars! With much appreciation, Kangarloo Retreat
K Retreat – Marsden Park – AU
Source: Google Reviews
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Hey Kyle, the spa pool is fantastic & I don’t why I didn’t purchase this spa pool way before… We are loving it and enjoying every moment especially after work… Thank you so much Kyle. Also I appreciate all your assistance for helping me choose the right spa pool & etc more Cheers Millie 🙂👍
M Novakovic – Marsden Park – AU
Source: Google Reviews
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Extremely happy with our sauna, but more so the super communication from both Kyle and Andy. A pleasure to deal with.
P Stow – Marsden Park – AU
Source: Google Reviews
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Kyle was great to deal with. He kept us up to date throughout the whole process of buying the spa. Highly recommended
R Osment – Marsden Park – AU
Source: Google Reviews
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Had a wonderful and seamless. experience with alpine Sydney. Bought a spa and the team were excellent in the whole process. Kyle was responsive and super helpful. Absolutely loving our new spa and couldn’t be happier b
T Evian – Marsden Park – AU
Source: Google Reviews
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I bought a Yukon for my wife for Christmas and we couldn’t be happier. The spa itself is great for us and the service from Alpine Spas from sale to after sale service has been excellent. thank-you Kyle
D Robinson – Marsden Park – AU
Source: Google Reviews
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It was an absolute pleasure to deal with Kyle , he took care of everything and was always just phone call away to help me out , thanks for everything
F D – Marsden Park – AU
Source: Google Reviews
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Great experience, the team was very helpful and the spa is fantastic. Alpine Spas supplied all the information in advance so all the preparation work could be done prior to the spas arrival so when it did arrive all we had to do was turn it on and enjoy.
C Kirk – Marsden Park – AU
Source: Google Reviews
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Couldn’t be happier with my Tibet spa, use it almost every day, great way to unwind, Kyle was extremely helpful from my initial enquiry right through to delivery, always prompt to answer my questions and make the whole process simple and painless.
G Rich – Marsden Park – AU
Source: Google Reviews
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Kyle was really helpful!
D Halnan – Marsden Park – AU
Source: Google Reviews
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We purchased Oslo infrared sauna from Alpine spa back in October 2022. The product is really good and more suitable for one person comfortably rather than two. Would like to thank Kyle in sales for all his support with the purchase and information about the product.
H Mohammed – Marsden Park – AU
Source: Google Reviews
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Great customer service and support- Kyle @ Alpine Spas. Really happy with my sauna, strong consistent heats quickly and relatively efficiently.
Adam – Marsden Park – AU
Source: Google Reviews
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Very helpful and responsive staff. The prices are much better than anywhere else I could find without any drop in quality. I highly recommend
P Dordhain – Marsden Park – AU
Source: Google Reviews
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Fantastic service, highly recommend 😅 Kyle made the whole process easy 10/10
B James – Marsden Park – AU
Source: Google Reviews
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In making my choice Kyle was a joy to work with. He continually followed up with answers to all my questions, Kyle was vey knowledgeable and I was tossing up between two suppliers so asked him to sell me. He did so very honestly and professionally, I would recommend him to anyone interested in purchasing a spa from Alpine Spas anytime.
g halder – Marsden Park – AU
Source: Google Reviews
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We purchased a swim spa from Toby at the last expo at Rosehill we are so happy with it and Toby has been very helpful with any questions we had. We visited the new show room at Marsden Park it looks great and there’s a lot of spas on display
L M – Marsden Park – AU
Source: Google Reviews
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Absolutely amazing, would recommend to everyone! Not the cheapest nor the most expensive spas but definitely the best to go for for quality products and service! Have had ours for over a month now and they still help me out whenever I have a question about maintenance or just just general questions, they didn’t wipe their hands of me as soon as they got their money like i had heard other places did with others! I have dealt mostly with Toby, he is fantastic, really friendly and very knowledgeable. Thanks so much guys ❤️❤️
M Fischer – Marsden Park – AU
Source: Google Reviews
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Excellent spa and excellent service
T Mitchell – Marsden Park – AU
Source: Google Reviews
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d king – Marsden Park – AU
Source: Google Reviews
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We dealt with Meilin, Monica from Sales and Jason from Dispatch. All people are organised, know the product and supportive throughout the entire process. The Spa itself is awesome and gets used every evening. We have had no issues and would highly recommend Alpine Spas to anyone looking to buy a Spa.
C O’Neill – Auckland – NZ
Source: Google Reviews
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Great service, great quality spa
p maddren – Auckland – NZ
Source: Google Reviews
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What a great service, very helpful and friendly. Super happy with my spa and nice to have a follow-up contact 😊
P Jones – Auckland – NZ
Source: Google Reviews
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Great team at Alpine Spa, awesome communication and super fast delivery! Couldn’t ask for better Thanks heaps
T Harbott – Auckland – NZ
Source: Google Reviews
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Thank you and ur staff I can’t thank you enough for what url have done to make my wife happy .From that lovely lady at the sales part to the lady at the delivery thank you .I never thought my deck would hold 2tons but I built it to hold 150 people and now I am going to make the deck bigger .any way my wife had a few friends over on the 19th March and did they enjoy them self.. As for the gazebo never thought that would hold my weight but it did when I put it together. Just not helpful the drawings and what screws go where and is for what piece.but any way I got it done in 1 day .
T DUPRAJ – Auckland – NZ
Source: Google Reviews
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Alpine where great to deal with. Very happy with our spa
M Grinter – Auckland – NZ
Source: Google Reviews
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Awesome product. Great service and follow up. Thoroughly recommended.
m folan – Auckland – NZ
Source: Google Reviews
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Very prompt service from the team at Alpine Spas, we are very happy with ours. Thanks very much Sharyn Miriam for you assistance.
B Secker – Auckland – NZ
Source: Google Reviews
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Wanted a spa for years & finally took the plunge with Alpine Spa’s in Auckland. Went into there massive showroom in Penrose, and Connor showed me there extensive range, costings & Finance options. Ended up getting the Matterhorn as it suited my family size. The Alpine Spa after sales team got in touch with me & got the delivery organized & 2 weeks later it all arrived. Plugged it in & filled it up & have been having an awesome time since, with the family enjoying every outing. I would recommend Connor & the Alpine Spa team.
D Stairmand – Auckland – NZ
Source: Google Reviews
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J te ahuru – Auckland – NZ
Source: Google Reviews
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Totally recommend choosing Alpine spa’s, their customer service is second to none and the staff go above and beyond, very happy with the spa as well, Thanks to the Alpine spa’s team for making our purchase a pleasure,
D Hughes – Auckland – NZ
Source: Google Reviews
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We ordered the Montana spa. We are so happy with the quality, it looks amazing, it is so quiet that you wouldn’t even know it was running and has the best full body massage seat in it with really good pressure in the jets. Liam was very professional, so quick to reply to messages and help us with the sale and delivery of our spa. A++ service and communication from him he is very easy to deal with and knows what he’s talking about. The instructions for set up was easy and clear. Delivery organised through mainfreight was quick!!! pretty much over night which we were very happy with. Thanks Liam and Alpine Spas I will definitely be recommending you to everyone.
J Esdale – Auckland – NZ
Source: Google Reviews
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High quality spa pool and flawless customer service
K Gurau – Auckland – NZ
Source: Google Reviews
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We recently bought a new Alpine Spa (Nordic) and love it. After shopping around different places, Alpine were by far the best value for money. Fantastic deal and service plus the whole preparation was seamless from the Hiab delivery to installation. Definately recommend as the have the best range to suit everyone.
T Hansen – Auckland – NZ
Source: Google Reviews
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Thank you Monica. You were a great help in explaining as this was our first time purchase with the spa. Your simple easy explanation made us to come back and purchase a second one for our parents.
S Singh – Auckland – NZ
Source: Google Reviews
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What an absolute pleasure to deal with, great service and communication. 100 percent happy with the product and would highly recommend to anyone who is looking a spa pool. Regards Glenn
G Rawnsley – Auckland – NZ
Source: Google Reviews
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We purchased a Spa from Alpine Spas on interest free credit through Gem Visa Wich was frustrating because it took constant phone calls to Gem and almost 2 weeks before they sorted it out. We kept in touch With Jay from Alpine Spas explaining the difficulties and he was fantastic he promised that he would keep the spa until Gem sorted it out and assisted us all the way through the process. The spa was dispatched the second the finance was sorted and arrived a few days later. The spa is absolutely fantastic in how it looks and preforms absolutely thrilled. with it. Jay contacted us a week or so later to ask how the spa was and was everything ok Which suppressed me as most company’s don’t usually bother about customer service once you have purchased a large ticket item. All in all, a big thumbs up to Jay and Alpine spas but perhaps they could consider an alternative finance option as Gem finance let them down miserably and we almost gave up on the purchase.
K PEMBERTON – Christchurch – NZ
Source: Google Reviews
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So so happy with our new Spa, it’s the best. Alesha was so good to deal with. Thanks so much
M Lough nee Madden – Christchurch – NZ
Source: Google Reviews
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Loving the Spa. Prefect experience from walking in the door Jackson did everything possible to make it as smooth and easy from choosing the right one for us as a family to Delivery and been installed. Recommend Alpine spa’s to all. Great range great prices and well looked after.
B Pasfield – Christchurch – NZ
Source: Google Reviews
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Awesome company, easy to deal with. Quick delivery.
R Carson – Christchurch – NZ
Source: Google Reviews
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Fantastic to deal with if I knew I would like it this much I would’ve brought a bigger one I like it way more than I thought I would I should’ve listen to my wife I use it as much as she does you won’t be disappointed if you get one maybe get a bigger Sauna so you can both sit on it comfortably I will be definitely looking at a bigger one in the future Thank you so much Airline spas
b turner – Christchurch – NZ
Source: Google Reviews
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I really happy with service and product.
t ho – Christchurch – NZ
Source: Google Reviews
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Jackson was really helpful. Got the tubs dispatched promptly. Got one of them set up no problem – just following the instructions. It says warm with a small boost needed for using on the second night. All in all highly recommend the hot tub
A Miller – Christchurch – NZ
Source: Google Reviews
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M Waters – Christchurch – NZ
Source: Google Reviews
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Jay & the team at Alpine are great to deal with. Fast friendly & efficient. Recommend
A Bach (Bonnydoon) – Christchurch – NZ
Source: Google Reviews
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We were interested in a sauna and popped into Alpine Spas Christchurch. Jackson Prisk was very helpful explaining the pro’s and con’s of each spa. After a few weeks we contacted Jackson to order our indoor spa.Jacksons professionalism was exceptional. Spa arrived within a few day. So enjoying the benefits . Thank you Jackson
D Tennant – Christchurch – NZ
Source: Google Reviews
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We just purchased a Vermont Spa from Jay and I couldn’t be happier. He was responsive, friendly and answered all of our questions. Highly recommend Alpine Spas!
B Irving – Christchurch – NZ
Source: Google Reviews
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Great service from Jackson and loving our Fuji spa!
a howard – Christchurch – NZ
Source: Google Reviews
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Alpine was recommended to us and we are so pleased we bought our spa through them. The Rep was very conscientious and followed up and through with all details. Everything interaction from our initial visit to the showroom to after service has been considerate and efficient. We use the spa daily and know how luxurious this is, but consider it money well spent.
P Wolly – Christchurch – NZ
Source: Google Reviews
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Went in to look at some Saunas and was quickly approached by Jay (branch manager) who was super knowledgeable and friendly. He advised I go for the Helsinki model and I have to say I have zero regrets! Its super comfy, heats up quick, and has ample room for up to 3 people. The product is also sturdy and well put together and you can tell they use quality materials, the wood even smells amazing. I’d go as far to say this sauna is easily better than similar ones I’ve tried which is astounding considering its much more affordable. Highly recommend. If you’re looking for a Sauna – this is the place to go!
T Whelpton – Christchurch – NZ
Source: Google Reviews
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Sold loved the service
m morel – Christchurch – NZ
Source: Google Reviews
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I would highly recommend Alpine Spas. Friendly & knowledgeable sales people, excellent communication during delivery process, very helpful delivery people, good follow up by Jackson post installation and great value for money. Loving our new Alpine spa.
T Symons – Christchurch – NZ
Source: Google Reviews
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Awesome quality at a competitive price and the service provided has again been exceptional. Thank you Jay Janda for looking after us and getting our Toronto spa here on time. It’s our second Alpine spa and we wouldn’t look anywhere else. We had our first dip on Sunday and it was bliss. Thank you Alpine Spas.
S Sewell – Christchurch – NZ
Source: Google Reviews
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Thanks Alpine Spas. Great service from Maddie. Really happy with the Sierra Spa we chose. Has led to plenty of quality time with my daughtrer connecting and catching up on the events of the day while relaxing.
J Dixon – Christchurch – NZ
Source: Google Reviews
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Great experience, easy to deal with
l reeves – Slacks Creek – AU
Source: Google Reviews
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We’re very pleased with the wonderful sauna we purchased from Alpine Spas. Assembling it was straightforward using the booklet provided as well as the very helpful video. The sauna itself has been brilliant and we’re utilising it nearly every day. Also the health benefits have been very worthwhile. Thank you Alpine Spas for making such a great affordable product.
g begley – Slacks Creek – AU
Source: Google Reviews
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Great service and very helpful with selecting a sauna!
S Nicholls – Slacks Creek – AU
Source: Google Reviews
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L De Kleyn – Slacks Creek – AU
Source: Google Reviews
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Our experience with Alpine Spas has been fantastic. We went in to view an ice bath and it was great to see it in action directly in the showroom. Matt provided exceptional service and has been a huge help the whole way through. No question is too hard and he gives his time fully! He has been helping us through set up etc even after the purchase! Highly recommend Alpine Spas and Matt. Thankyou Matt for your fantastic service and assistance! Highly recommend to anyone
E Ram – Slacks Creek – AU
Source: Google Reviews
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We had an outstanding experience with Matt from Alpine Spas in Brisbane! From the very beginning, he went above and beyond to ensure we had all the information we needed to make an informed decision about our spa purchase. His knowledge, patience, and exceptional customer service made the entire process seamless and enjoyable. Thanks to Matt’s dedication and expertise, we confidently chose the Columbus Advanced Swim Spa. If you’re considering a spa, we highly recommend speaking with Matt—his service truly sets him apart!
K Hadzich – Slacks Creek – AU
Source: Google Reviews
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Just purchased through Matt at the home show can’t wait to take delivery Great service and willing to negotiate on price
G Wright – Slacks Creek – AU
Source: Google Reviews
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This what you call good old fashion customer service. Kyle listened to my issue and in true fashion offered a real solution. If you need something at Alpine Spas, seek Kyle as he will listen to you. Well Done
J Pete – Slacks Creek – AU
Source: Google Reviews
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We decided to buy an Alpine Spa after seeing it at the Melbourne Home Show. We had just purchased our new property and engaged is extending our deck and the new spa…so the office took our downpayment and held it for a rather longtime as we sorted out building permits etc. Alpine office with very helpful in walking us through the process of finding help to get a permit. Delivery and installation of the spa was excellent and once the final inspection was done with the glass barriers, we filled it up and got wet. We love our new spa as much as our children, grandchildren and guests do. Really glad we did this, and it is most pleasant at night. We recommend Alpine Spas wholeheartedly to you.
S Kroeger – Slacks Creek – AU
Source: Google Reviews
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Buying my AlpineSpa pool has to be one of the best purchases I have made. It is so practical. The heater works so quickly to heat it to above 37degrees. I have practically used it every night since I had it installed. The jets are perfect to massage lower back and shoulders. The best way to end a day.
O Sevimli – Slacks Creek – AU
Source: Google Reviews
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Very satisfied with the service and obviously the price. Also grateful for the extras supplied. Had the “bronze” delivery to us in Hosham but received from your supplier depot in Horsham here in couple days.
P Beasley – Slacks Creek – AU
Source: Google Reviews
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Great spa, really happy with it since delivery. The team have been helpful and resolved an initial payment issue, great work on this. Would highly recommend
Wayne – Slacks Creek – AU
Source: Google Reviews
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Exceptional Experience! I recently purchased a sauna from Alpine Saunas Melbourne , and I couldn’t be happier with the entire experience. From the first inquiry to installation, the team was professional, knowledgeable.They guided me through choosing the right model for my needs. The quality of the sauna is outstanding The customer service even shared some helpful tips to get the most out of my sauna along with how to do the maintenance from our side.
A Tandon – Slacks Creek – AU
Source: Google Reviews
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Our purchase of the Copenhagen sauna has been a great experience from the first visit to the store to the delivery and ease of assembly to first use it was really easy and seamless, I highly recommend the Alpine Spa company
G Lindrea – Slacks Creek – AU
Source: Google Reviews
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High quality, great customer service! So happy with our sauna so we also recently purchased an ice bath with Alpine which is amazing too.
E Baxter – Slacks Creek – AU
Source: Google Reviews
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Amazing product sauna from Alpinespas Satisfying customer
H Peters – Slacks Creek – AU
Source: Google Reviews
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Love our Yukon spa. Great product and dealing with Alpine Spas was easy and efficient.
V Cornu – Slacks Creek – AU
Source: Google Reviews
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Alpine spas have been incredible to deal with the whole way along. Professional and helpful from purchase to delivery and including bonus products with our purchase that have been essential like the spa cover lifter. A quality product that is a family favourite.
S Lang – Slacks Creek – AU
Source: Google Reviews
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It was great dealing with these guys. This is the second spa we’ve bought from them (the other has been passed on to one of the kids). They were also helpful with organizing the installation
P Kennedy – Christchurch – NZ
Source: Google Reviews
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We’ve just experience some of the best customer service ever from Maddie and the team at Alpine Spa. Fabulous communications, great people to deal with, ordered and installed in five days. Every step of the process was a breeze. We recommend Alpine Spas. Excellent quality product and people.The free essential spa pack was brilliant, started us off with everything we needed. The Nevada Spa is perfect for a couple, perfect size.
J Reynolds – Christchurch – NZ
Source: Google Reviews
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Fantastic spa, great price and excellent service from Alpine Spas. This is the second spa I have purchased from them and have had great experiences both times. Highly recommend Alpine Spas
D Sturges – Christchurch – NZ
Source: Google Reviews
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Great Sales support from Alesha and Catherine in dispatch. Purchased a Matterhorn on advise from Penrose team, perfect. Excellent service – sales, installation and follow up check.
J Harris – Christchurch – NZ
Source: Google Reviews
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We recently purchased the Oslo Sauna and the Fuji Spa. The purchase was done over email with Alesha, as I was unable to visit the showroom. Alesha was extremely helpful in advising us about the different units that would suit our requirements.when it came to organising the delivery the communication from Alpine Spas and the delivery company was superb. The delivery men were extremely efficient putting the products in place. We are so enjoying the Sauna and Spa.if you are looking at purchasing a Sauna or a Spa I highly recommend Alpine Spas.
S Cridge – Christchurch – NZ
Source: Google Reviews
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Fantastic service and advice from Jackson. We love our new Vermount spa pool. Have used it everyday and is perfect for us.
d cooke – Christchurch – NZ
Source: Google Reviews
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We recently purchased an Oslo Sauna from Alpine Spas, great product and we really enjoy the benefits of using the sauna. The follow up and customer service from Alpine Spas is once again pretty damn good
J Bower – Christchurch – NZ
Source: Google Reviews
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Great product and great service… many thanks we are really enjoying our spa pool…
G Lighting – Barry Sluiters – Christchurch – NZ
Source: Google Reviews
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We are happy to completely recommend purchasing a spa from Alpine Spas. We had great friendly advice and help from Jackson Prisk who has made the whole process very easy for us. We always got clear explanations to any questions and got regular information about the schedule for delivery. Since installing the spa, we have continued to receive follow-up contact from Jackson to check everything is running okay – something we really appreciated, and feel such service is a rarity these days. We could write more, but our spa pool beckons…
G Dendro – Christchurch – NZ
Source: Google Reviews
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Jay made the sale run smoothly and we now have a spa so the missus is super happy.
J Morrison – Christchurch – NZ
Source: Google Reviews
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Awesome service, Jackson from the sales team made the process quick and easy, very helpful right from the first enquiry. The kids love the spa almost as much as we do!
L Nickerson – Christchurch – NZ
Source: Google Reviews
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Great Spa. Best purchase we have made apart from our house. They are well built and easy to use. Have used every night since we purchased.
S Mckenzie – Christchurch – NZ
Source: Google Reviews
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Purchased a Nevada spa from Christchurch and love it! Ideal 2 person full recliner with enough jets for a relaxing massage effect. Alesha was a great help and her customer service is excellent.
V Parrott – Christchurch – NZ
Source: Google Reviews
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I have been really impressed with our new Matterhorn spa from Alpine. The whole family are really enjoying the spa. The whole process went smoothly and I would highly recommend Alpine Spas.
A Haden – Christchurch – NZ
Source: Google Reviews
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Gosh where do I start? From the moment looking into spa’s we have had amazing support from everyone. The moment we started asking questions on the website, which was an easy way to seek advice, to when Maddie contacted us about our requirements. She was AMAZING to work with, always happy to help and on her day off still managed to respond to emails. Following with placing our order for the Vermont spa, where Monica supported too, to Jay contacting us to finalize delivery requirements. I can not give higher praise and thanks to the wonderful team of Alpine Spas to helping us with our purchase. You have one incredibly happy family here. Definitely recommend using Alpine Spas for your spa needs .
H Van Der Merwe – Christchurch – NZ
Source: Google Reviews
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Not different from other reviews. This company is top! Service, communication, attention. Highly recommend. We bought Fuji, and it is big enough for our small family. I was concerned about the noise, but it is fine, and you have a sleep mode that turns the spa off. Great acquisition!
C Diehl – Christchurch – NZ
Source: Google Reviews
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I’m very happy with my Nepal spa I’ve only just had it up and running but love it. Jackson prisk was my sales consultant and gave me some great advise hence reason I went for the Nepal rather then the fuji. So helpful setting me up with all spa supplies to make life a lot less stressful. 100% recommend a alpine spa to soak away your day to day stresses.
B beaumont – Christchurch – NZ
Source: Google Reviews
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Great service from Jono and the team at Alpine Spas, we purchased the vermont and its perfect for our family. Each step is made really clear and Jono made sure to check in with us often (as it took us a while to get pad prepped) Really love all the nice clear guides too. Thanks team!
J Jenkins – Christchurch – NZ
Source: Google Reviews
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A+++
S BABELUK – Slacks Creek – AU
Source: Google Reviews
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We were absolutely delighted with our new Alpine Spas. The Spa has literally changed our lives for the better. The service we received from the staff was outstanding at Alpine Spas, and we did call them several times with several questions regarding the electricity and building the Spa. They were very patient with us and answered all questions immediately. We used the installer they recommended for Sydney, and he was excellent, even worked through the rain, a real trooper. He did a wonderful job. (can’t remember his name but he was brilliant, his details are online with alpine Spas). I would have no hesitation on highly recommending this company. Lastly the actual Spa itself is FIRST CLASS, when I was at the home exhibition in 2023, I saw one that was cheaper, but a false economy as although it looked similar in design the quality was far more inferior, bad finishes, poor quality wood.
S White – Slacks Creek – AU
Source: Google Reviews
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The sales process was great but the delivery team was next level. Very happy with the product and our new spa inclusive lifestyle.
C Calkoen – Slacks Creek – AU
Source: Google Reviews
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Love our mini vista barrel sauna and xl ice bath. Great service and products. Thanks team!
S Olsen – Slacks Creek – AU
Source: Google Reviews
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Alpine Spas were incredible from ordering, to updates and receiving my Infrared Sauna. Any question I had were answered immediately including photos of correct assembly etc. I would buy from these guys again definitely!
M Hoy – Slacks Creek – AU
Source: Google Reviews
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Alpine Spas have the most tremendous service! We dealt with Matt and he looked after us like we were family, he answered all the questions we had and even had time for us outside of business hours. We bought the Munro Spa and we couldn’t be happier with it, I would highly recommend them to anyone who is looking for a spa!
E Mekhael – Slacks Creek – AU
Source: Google Reviews
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My husband and I were interested in purchasing a spa, we had no idea where to begin, along came the lovely Matt! Matt was super helpful, kind and resourceful. He took the time out of his day to explain all the different spas and accommodated to our budget! I highly recommend anyone in need of a spa to go to Alpine spa and have a chat to Matt!
M Mekhael – Slacks Creek – AU
Source: Google Reviews
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Great service, great prices, and amazing product. Shoutout to Matt for going above and beyond and helping us jump into our Ice Bath with confidence. Recommend!!
M A – Slacks Creek – AU
Source: Google Reviews
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We looked at alpine spas in dandenong before purchasing for delivery to country NSW, the whole process was easy and the staff, in the shop, via email and by phone are more than helpful!! Could not recommend highly enough! The instructions they supply for installation and set up are spot on aswell, easy to follow, because we are rural we had to set up ourselves and it was super easy with the instructions they supply! One very happy family😊😊
N Best – Slacks Creek – AU
Source: Google Reviews
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Excellent service and flawless delivery. I’m really enjoying my new spa!
M Daly – Slacks Creek – AU
Source: Google Reviews
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Great sauna. The clips on the sauna are a little bit dogdy when trying to assemble it. But overall the sauna is perfect.
K Tapara – Slacks Creek – AU
Source: Google Reviews
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Easy to deal with from start to finish. Great price and easy product to install
C Harding – Slacks Creek – AU
Source: Google Reviews
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Great products and great staff
Davidoff – Slacks Creek – AU
Source: Google Reviews
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Luke – Slacks Creek – AU
Source: Google Reviews
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Love our ice bath we use it 3 times a day my husband and I .So much benefits We have had for 6 mths now changing filter is a must every month especially for how frequently we use it
T Earle – Slacks Creek – AU
Source: Google Reviews
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Very happy with my spa purchase I was looked after very well in store and the after sales service has been faultless.
W Alexander – Slacks Creek – AU
Source: Google Reviews
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Love my Alpine Ice bath really high quality had great service and the filter is easy to change. I use it nearly every day ❤️
B Stuart – Slacks Creek – AU
Source: Google Reviews
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Very Quality products , fast and very good to deal with 👍
R Fernie – Slacks Creek – AU
Source: Google Reviews
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Alpine Spas & Sauna, is a company that I highly recommend. Their products are top notch and their customer service/sales team are always there to help.
G Painter – Slacks Creek – AU
Source: Google Reviews
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We bought our IR sauna a few months ago and we love it. Can’t fault the service or the product, would recommend.
A Guest – Slacks Creek – AU
Source: Google Reviews
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Wow ! So happy with our Kingston Spa . We wanted a great massage spa that the whole family can enjoy plus just “ our time “ too ! We had an old spa that we constantly spent money on and decided to replace with the Kingston Alpine spa after looking around . So glad we did . Very powerful and strong . The jets are magnificent ! Purchase was easy online . We also made a visit to the Sydney showroom . Delivery was great and very professional. Yes thankyou Alpine spas for looking after us with a great product ! Jann and Dennis Obrien. Casula
J Cramond – Marsden Park – AU
Source: Google Reviews
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Kyle was amazing to deal with, I knew exactly what I wanted an he made it quick an easy sale no stuffing around, super friendly would recommend 100% to friends an family, product is great to I love it thanks again I appreciate it a lot!!
J Panarello – Marsden Park – AU
Source: Google Reviews
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Kyle & Toby, the salesman were very helpful, and the installation by Nate was first class. We are very happy people & would & will recommend your company to anyone.
L Collison – Marsden Park – AU
Source: Google Reviews
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We bought our 6 person spa from Alpine Spas, Sydney after randomly attending a Pool & Spa Expo at Rosehill Racecourse last year (2022) The sales people were both pleasant & informative with delivery to Newcastle & installation being prompt (on time) & efficient followed up by courtesy calls to make sure that the process all went smoothly The spa is fantastic & we enjoy it often, both in the cooler winter months as well as through the summer. We have installed a gazebo & lights to go over it since the photo attached & the framed wall hanging to make us think that we are in Hawaii or on a cruise ship when we are in it. We love it in our small backyard. . …….. Thank you Alpine Spas!””………
K Conroy – Marsden Park – AU
Source: Google Reviews
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Alpine spas have been great to deal with from the moment we first enquired to delivery. Toby was always only a phone call away if we had any questions. The spa is excellent quality, and looks amazing. We have had so much use of it in both winter and summer, and will do for years to come.
Chantal – Marsden Park – AU
Source: Google Reviews
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J Murphy – Marsden Park – AU
Source: Google Reviews
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Delivery of the spa to a not so accessible location was impressive. Love the spa. Follow up post delivery good.
D Broadwood – Marsden Park – AU
Source: Google Reviews
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I have experienced excellent service, communication and commitment from Toby at Alpine Spas. He was pivotal in facilitating my purchase and making my Swimspa dream a reality. The company was new to Australia when I first reached out, he kept me informed of products to suit what I was looking for, he was proactive regarding delivery options and has kept the customer experience at the forefront of every interaction. The Atlantic is the perfect combo of exercise and relaxation. I cannot rate my Alpine spas experience more highly.
n barron – Marsden Park – AU
Source: Google Reviews
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What a great Spa it’s beautiful so was the salesman Toby, and all the Team what a great Company You work for. I had a minor problem with a minor scratch on the front shell I guess happened in Transit but Alpine Spas to there CREDIT Problems Fixed. No dramas And Awesome people to Deal with and Awesome Products they Sell. Thank You Very Much. Chris from Merriwa
C Neville – Marsden Park – AU
Source: Google Reviews
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The Rep Toby was outstanding and a credit to your company, from the initial phone call, and manycalls in between and even through to a follow up at the end. My only issue was the damaged cover by mainfreight which was an inconvenience ( I think you need a better transport company to be honest from what I witnessed in their yard when picking up my spa). Once again Toby came to the rescue replacing the damaged cover, plus sorted out our steps, thank you Toby and will be back to Toby for a possible purchase of a Sauna. Several friends have gone through other spa companies and had a few issues, they asked me and I told them Alpine Spas!!! WELL DONE TOBY. Kind Regards Aaron Whittaker
A Whittaker – Marsden Park – AU
Source: Google Reviews
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Great service , everyone goes out their way to help and great communication definitely 5 stars +
P Dwyer – Marsden Park – AU
Source: Google Reviews
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Great service from Kyle. The spa is fantastic! Highly recommended
L Robinson – Marsden Park – AU
Source: Google Reviews
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So impressed. The website has so much detail on every spa. I purchased online with the confidence I knew what I was getting. Toby is so helpful. Organized the transport and now I am living the dream. All the best in your new location and I’m sure you will have many more happy customers
R Woodfield – Marsden Park – AU
Source: Google Reviews
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We purchased a Yukon Spa from Alpine Spas. We purchased it 8 weeks before we needed delivery and that was no issue. Then there was delays and the guys at Alpine never had a issue with that. Install was easy and we are enjoying the spa immensely. Staff at Alpine have all been great 👍🏻⭐️⭐️⭐️⭐️⭐️
N Cannon – Marsden Park – AU
Source: Google Reviews
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Love our spa, great people, great service, always helpful even after the purchase. Highly recommend Alpine Spas and their team of experts.
A McQueen – Marsden Park – AU
Source: Google Reviews
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Toby was so easy to deal with. Got the spa on time. Really happy with the spa, we use it nearly every day during the cooler months.
C Moore – Marsden Park – AU
Source: Google Reviews
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My wife and I went into alpine spa and the sales person Toby was amazing from start to finish very professional and punctual, every question we asked he had the rite answers the delivery guy were amazing and the spa is amazing highly recommended alpine spas
A King – Marsden Park – AU
Source: Google Reviews
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Alpine spas are amazing to deal with the spa is amazing from fast efficient delivery set up and after sales follow ups well done 5 stars for a great overall service
J Gergi – Marsden Park – AU
Source: Google Reviews
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I called Alpine Spa to get some information & i spoke with Kyle. He gave me all the information i required & explained the deals on offer. I wanted it before christmas & he made it happen. I got my spa & i love it. Everything as it was explained. Thank you Kyle for great service.
K J – Marsden Park – AU
Source: Google Reviews
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Great spa , great service . I highly recommend alpine spas.
B Mcmartin – Marsden Park – AU
Source: Google Reviews
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Well organised we had a person based in the office who oversees the order. Sharyn kept in touch. Delivery was quicker than expected so that was a pleasant surprise. The Spa itself is exactly as expected and the extras supplied were great.
H “HK” – Auckland – NZ
Source: Google Reviews
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S Kennedy – Auckland – NZ
Source: Google Reviews
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Great customer service, keep us updated on progress and delivery. A great customer experience, many thanks.
L Harlen – Auckland – NZ
Source: Google Reviews
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Great advice and super helpful. Purchased sauna and everything is great and as expected. Will be back for a spa pool soon
j smith – Auckland – NZ
Source: Google Reviews
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M Wilson – Auckland – NZ
Source: Google Reviews
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Excellent service from the showroom staff and everything delivered as arranged and on time. Alpine was recommended to me and sure have delivered. Keep up the good work team.
G Leigh – Auckland – NZ
Source: Google Reviews
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Happy to recommend Alpine Spas. Sensible advice given re: the best choice of pool for our family (Matterhorn), lots of added extras and fast delivery. Good communication throughout and we absolutely love our Spa Pool.
S van der Kraaij – Auckland – NZ
Source: Google Reviews
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Worked with Sharyn ( who was great!) to pick the best spa for us. We settled on the Alpine. It was delivered as promised, setting up was straight forward and we have been using it regularly
R Odom – Auckland – NZ
Source: Google Reviews
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We purchased the Nordick spa it was a easy pleasant experience with the help of Connor. Delivery was really quick and having the starter pack of chemicals and the cover lifter included in the spa purchase was awesome. We have used our spa everyday, we are a family of four with two young kids and it’s perfect to get their water confidence up l. Would highly recommend Alpine Spas to anyone.
N Scandle – Auckland – NZ
Source: Google Reviews
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We purchased the Alpine Spas Matterhorn spa. It came well packaged and protected. Once we put it in place and filled it up we haven’t been able to keep the kids out of it. It’s a fantastic family spa! We purchased some kids booster seats so the kids can sit above the water line. It’s has really good jets for the back in the deep seat and ones for the legs in the lounger seats. We also got the Wi-Fi kit for it, it’s so easy to control things from the app. You can change the temp, select light settings, turn the pumps on and so much more. Overall we are so happy and would highly recommend the Matterhorn.
M Faulkner – Auckland – NZ
Source: Google Reviews
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We dealt with Connor at the Auckland branch of Alpine spas. Very knowledgeable about all their products from spa pools to the chemicals. All the staff were a pleasure to deal with. Rosanna was also wonderful to deal with she is the dispatch coordinator. The delivery guys are amazing. What real impressed us was their updates along the way. We received emails with regular updates telling us when the spa had arrived in the warehouse and coordinating a time and date, also a follow up email asking how everything is going and did we need anything. Well done alpine spas a pleasure to deal with and would highly recommend them.
B Gardner – Auckland – NZ
Source: Google Reviews
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The Auckland Alpine team was amazing! Great service! Highly recommend them 😀
R Essa – Auckland – NZ
Source: Google Reviews
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I have been very impressed both by the service I received and the quality of the Spa. We honestly could not have expected more and believe we have received real value for money. I highly recommend both the spa and the company.
M Burgess – Auckland – NZ
Source: Google Reviews
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We are so happy we purchased our spa from Alpine spa. The lovely assistant Naze answered all our questions and emails😊. The delivery was swift and spa put into right place. Follow up from the team is greatly appreciated. Would highly recommend.
D Taylor – Auckland – NZ
Source: Google Reviews
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Loving my Spa. What an awesome investment. I did my research before I decided on a Spa. Alpine was the best out of the for suppliers from expertise, price and customer service perspective.
k kishore – Auckland – NZ
Source: Google Reviews
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Lovely showroom, very very clean, beautiful spa pools to try
V Welland – Auckland – NZ
Source: Google Reviews
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Good Communications and great service. Thanks.
T Ross – Auckland – NZ
Source: Google Reviews
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I recently bought Nordic Spa from Alpine Spas. With so many different models available in the market it was a difficult decision. However, with the assistance and support from Salesperson Susan Grobler the decision was was made easy. Susan was excellent in her responses and I have no hesitant in recommending her to anyone wanting to buy a spa. My Nordic spa is serving me and my family well and we are thoroughly happy with its performance. Thanks Alpine Spas.
S Goundar – Auckland – NZ
Source: Google Reviews
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Alpine spa were ever so helpful and professional. They even checked in on how everything was going with our new spa, such a stress free experience! From the service in the shop to the organisation of delivery to the delivery guys and the installation guy, all so friendly! The manual and water care guide are so helpful keeping our spa clean and sanitized, and it’s easy to read. We love our Vermont spa, we’ve been in it every night since we got it! It has brought the teenagers out of their rooms and we enjoy more family time together! I would definitely recommend Alpine Spas!
C Lammas – Auckland – NZ
Source: Google Reviews
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We dealt with Susan at the Christchurch store and she was fantastic. Very pleasant to deal with and knowledgeable. The customer service and communication was excellent, faultless and we are extremely happy with our purchase. Thanks Alpine Spas!
J Hoff – Auckland – NZ
Source: Google Reviews
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Alpine Spas were amazing to deal with, from picking our spa to delivery. We are very pleased with it. I use it every day.
F Johnson – Slacks Creek – AU
Source: Google Reviews
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Great team at Alpine – superb, well thought through and made products, robustly packaged, easily accessible at warehouse (if you want to pick up and save the delivery) and a great flexible and communicative customer service and sales team. If you’re looking for a terrific little household spa that’s easy to put together yourself – you won’t do better than Alpine…… (there is a little solid timber packaging to dispose of afterwards – that the Alpine team would look after if they delivered for you) AAA+
H Kingman – Slacks Creek – AU
Source: Google Reviews
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Purchased our Barrel Sauna from Alpine Spas Brisbane late last year.. very happy with our purchase and the quality. Sauna is roomy and looks great in our screened outdoor area with our spa.
K Entwistle – Slacks Creek – AU
Source: Google Reviews
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Absolutely amazing hot tub. It looks great and hold heat surprisingly well. We always knew a late night tub with the smell of the fire would be great, but we are blown away with how well the heat is held through the night for a morning coffee and relaxing start to the day.
G Heaton – Slacks Creek – AU
Source: Google Reviews
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Love love love our spa and sauna! Alpine Spa’s were fantastic to deal with, the products are amazing, might even make winter bearable now 😃
T Mallan – Slacks Creek – AU
Source: Google Reviews
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Loving my new Alpine Barrel Sauna! Heats up fast and I feel fantastic afterwards! Highly recommend getting one for relaxation and recovery! Sales Team and all staff were excellent to deal with too!
G Carter – Slacks Creek – AU
Source: Google Reviews
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The spa is excellent, I am using it at least once every day. I highly recommend it!
D Stamatescu – Slacks Creek – AU
Source: Google Reviews
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Delighted with the product and service.
P Keller – Slacks Creek – AU
Source: Google Reviews
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Love our Ice Bath. Well packed and working as expected. Well insulated and retains temperature well.
G Phillips – Slacks Creek – AU
Source: Google Reviews
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We were looking for a new spa for a while and living in regional NSW it was difficult to get to showrooms to view any. We found Alpine spas online Their website is fantastic with complete details of all of their products The next step was to call to speak to someone and the assistance was amazing The whole process from viewing, purchasing to delivery was the absolute easiest purchase I have ever made As for the quality of the spas Wow, these spas are off the highest quality and we love it I fully recommend this company to anyone looking for a spa, sauna etc You will not be disappointed
K Neilson – Slacks Creek – AU
Source: Google Reviews
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Absolutely loving my sauna & ice bath combo
A Pellegrino – Slacks Creek – AU
Source: Google Reviews
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We purchased the XL ice bath, what a Great product, we have this set at 5 degrees in the morning/day for cold plunge and 40 at night for a relaxing hot tub, chiller unit has no trouble switching between extremes of temp in under 8 hours. fits two people very comfortably, wish we had purchased sooner. Grab the head rests when you check out, the edge of the liner is a little hard on your necks.
J Davies – Slacks Creek – AU
Source: Google Reviews
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We have had nothing but a great experience with Alpine Spas! From the very start they gave us accurate information and have ben accommodating to our needs..the spa is exactly as we wanted and we love it!!
P Bruno – Slacks Creek – AU
Source: Google Reviews
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We absolutely love the Copenhagen Spa , great investment for our family
Robyn – Slacks Creek – AU
Source: Google Reviews
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“I recently purchased a sauna and I couldn’t be happier with my decision. This sauna has truly transformed my home into a relaxing oasis. Not only does it provide a luxurious way to unwind after a long day, but it also offers numerous health benefits. I am extremely satisfied with my purchase and would highly recommend investing in a sauna for anyone looking to enhance their well-being and create a spa-like experience at home.”
E Popovic – Slacks Creek – AU
Source: Google Reviews
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J Fastuca – Slacks Creek – AU
Source: Google Reviews
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I purchased a Copenhagen full spectrum Sauna, i love it. Affordable, easy to put together , has all the functions I need. It’s the 2 person , adequate space and due to the size you don’t have to use an electrician for install. Highly recommend. The only thing it is missing is the Bluetooth however but I am still extremely happy with my purchase
TheDuckyChanel – Slacks Creek – AU
Source: Google Reviews
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Great place. Great service. Great product
P Moody – Slacks Creek – AU
Source: Google Reviews
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Quality spa and excellent staff and service. The delivery guys were so helpful and courteous considering the difficulty in the spas location. Couldn’t be happier with our spa.
J Nelson – Slacks Creek – AU
Source: Google Reviews
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Have had a great response from Alpine spas over the purchase of our spa…they have clearly picked up on from my many thanks for helping me deciding on the appropriate pool for our needs …. and suggested a review on buying…. more than happy too…. Starting with a being very clear on time for delivery and addressing a small delivery delay.. Susan seemed easily available to contact and supply answers straight away…… A great help getting a pool to a rural area…… The results….it’s made a massive improvement to the property … an area of the garden not used now with a concrete and plasted pad and a spa pool to enjoy…..wine and the night sky… even if you can’t afford togs…..ok ok.. too much information. Cheers to team at Alpine…RP…
R Page – Auckland – NZ
Source: Google Reviews
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Great service. The team at Alpine were super helpful and my spa was delivered very quickly. Would highly recommend. Spa is awesome and great value for money
L Gates – Auckland – NZ
Source: Google Reviews
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Great communication.
A Scott – Auckland – NZ
Source: Google Reviews
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Amazing customer service. Never felt I was being pushed into a sale. Just given quality information. Very happy with our spa, it was everything we wanted.
J Oakford – Auckland – NZ
Source: Google Reviews
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The best customer service I have in New Zealand. Excellent after-sale and delivered the spa on the promised date. They deserve 5 stars!
M C – Auckland – NZ
Source: Google Reviews
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Love our new Matterhorn spa pool, it has helped relieve a lot of aches and pains 🙂
L “Legs11” G – Auckland – NZ
Source: Google Reviews
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Excellent service, excellent product!
J Benbrook – Auckland – NZ
Source: Google Reviews
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High customer services standards. Very nice people to deal with and happy with our new spa. Thanks so much
F ODonnell – Auckland – NZ
Source: Google Reviews
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Great service ,sales,communication from all staff loving our colarado spa
D Beard – Auckland – NZ
Source: Google Reviews
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The Team at Alpine were great to deal with. With global supply chain issues in play, they were able to deliver the spa to us in the best time they could. They were able to sort out the incorrect lid lifter supplied within a day which is great. These things happen…as always, its how the problem was solved that counts. We highly recommend Alpine. Thanks to the Alpine Spas Team.
b turbo – Auckland – NZ
Source: Google Reviews
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We LOVE our new spa pool. We got great advice from the team in the showroom and the communication around delivery was brilliant. We would definitely recommend Alpine Spas as a great company to deal with.
L Tindale – Auckland – NZ
Source: Google Reviews
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S Whelan – Auckland – NZ
Source: Google Reviews
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Great place to buy a spa pool 👌.
Beachlife – Auckland – NZ
Source: Google Reviews
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The showroom staff were very helpful when we visited and gave unbiased opinions of what they thought was the best spa for us. The sales and delivery staff were great, with great communication and follow up. The delivery team also did a great job. I had a great experience with Alpine Spas. We really enjoy the spa too!
M Kane – Auckland – NZ
Source: Google Reviews
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J Scherman – Auckland – NZ
Source: Google Reviews
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J J – Auckland – NZ
Source: Google Reviews
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Great service received from Sharyn Miriam as well as Rosie Pratt
R Lewis – Auckland – NZ
Source: Google Reviews
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We are very pleased to have chosen Apline they made this so easy for us. Top quality service could not have asked for more. Next spa will be from you guys for sure:) can only reccomed. ( Nordic)
Z Gonczy – Auckland – NZ
Source: Google Reviews
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I love my alpine spa Was very impressed by the service of the team Thank you
Y Wheeler – Christchurch – NZ
Source: Google Reviews
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Ex all the way recommend 100 %
H Kivits – Christchurch – NZ
Source: Google Reviews
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Fantastic experience. Jackson was very helpful and knowledgeable. It was a pleasure to buy, pick up and install. After using the spa for two weeks. We concluded we should have bought a spa years ago. Thanks Jackson. Cheers Mark.
M L&T – Christchurch – NZ
Source: Google Reviews
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Alpine Spas have a good variety of spa pools to choose from and their staff are very knowledgeable and helpfull staff. Thank you Alesha. 😊
Wendy – Christchurch – NZ
Source: Google Reviews
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Fabulous! The Alpine Spas team are simply the best! Super service, super communication and super aftercare. We’ve bought three spas from these guys and we wouldn’t buy from anyone else. The spas are excellent quality and easy to use. Love you Alpine Spas!!
J Wells – Christchurch – NZ
Source: Google Reviews
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Fantastic service, helpful staff and great after purchase follow-up & customer support. Cheers team, a professional outfit.
S Keats – Christchurch – NZ
Source: Google Reviews
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j mcdonald – Christchurch – NZ
Source: Google Reviews
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Really good experience with Alpine Spas. Maddie was great to deal with. She took us through the process and answered all our questions. Alpine Spas was very flexible with delivery dates and the installation of the pool was brilliant.
E and Ian McLeod – Christchurch – NZ
Source: Google Reviews
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Excellent service and great product. Went in to take a look and was sold. I am now a spa pool owner. Thanks Maddie.
I Baines – Christchurch – NZ
Source: Google Reviews
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Very happy overall, the service from Jackson was great. We picked up the 2 person sauna just fitting it into a small van. Easy to assemble. Lots of temp range so can get it nice and intense for a quick sweat. coloured lighting is a nice touch. thanks !
B Cleaver – Christchurch – NZ
Source: Google Reviews
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Smooth process ordering and organising delivery with Jackson. Even checking in on the assembly and how we were getting on was greatly appreciated. A great experience. Would highly recommend Alpine, the sauna is brilliant quality and has been a great addition to our home.
S Taylor – Christchurch – NZ
Source: Google Reviews
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Fantastic selection in the showroom and this is complemented by very competitive pricing. The service we experienced (big thanks to Jackson) was second to none, extremely knowledgeable and assisting, with excellent follow up communications. I would have no hesitation in recommending Alpine Spas!
B Cameron – Christchurch – NZ
Source: Google Reviews
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Super easy purchase and so helpful. Was never a problem for Maddie to answer my ongoing, multiple questions! These guys are great
R Paul – Christchurch – NZ
Source: Google Reviews
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Amazing experience from start to end with Jay providing exceptional service and support throughout. The team delivered across all fronts. Highly recommended
B Corbett – Christchurch – NZ
Source: Google Reviews
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Awesome service from Jackson and his team. The information and communication prior to delivery and follow up after delivery was excellent. Excited to use our new spa
S Simpson – Christchurch – NZ
Source: Google Reviews
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Purchased our new spa a month ago and loving it. easy to set up once delivered, filled up and was ready to go the next morning. The jets have great pressure! Great friendly customer service thank you Alpine spas.
H Hireme-Smiler – Christchurch – NZ
Source: Google Reviews
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We got the Colorado and absolutely loving it!! Alesha and the rest of the team were super fast at responding (Sunday night!!) and answered all my questions. It was delivered within a week, and after reading all the manuals was super easy to set up. Highly recommend Alpine Spas!!
T Fulton – Christchurch – NZ
Source: Google Reviews
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great people, great spa – I got the Serria and Maddie Hayton was a great help. stepped you through everything and made it simple and enjoyable purchase
J Schaake – Christchurch – NZ
Source: Google Reviews
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We have both an ice bath and infra-red sauna from Alpine. Both have been great. Great service with speedy delivery.
J Hoare – Slacks Creek – AU
Source: Google Reviews
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Great service, great product. Instructions easy to follow and saunu up and running in 2 days. (Outdoor Cabin)
S Lancaster – Slacks Creek – AU
Source: Google Reviews
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Great service from ordering to delivery, very comprehensive documentation provided
S Taylor – Slacks Creek – AU
Source: Google Reviews
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Purchased a Nevada Spa from Alpine before Xmas. Fantastic service and assistance. the team answered all my queries, and actually got delivery out a week ahead of proposed date. Am very happy with the Spa, and would recommend them for sure.
K Linney – Slacks Creek – AU
Source: Google Reviews
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Alpine spas were awesome – our house build was delayed so we couldn’t take delivery straight away but wasn’t an issue, they held onto our sauna for us for ages and then delivery was super quick and easy. Assembly was super easy and the sauna works a treat. Thanks very much!
P Eades – Slacks Creek – AU
Source: Google Reviews
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Purchased an outdoor infared barrel sauna late last year and couldn’t be more happy. Dhilan was a great help in showing us all of the options in the showroom and explaining features. The whole company has a very nice vibe, Not pushy at all! Payment delivery and Installation were also a breeze and were SO happy with our sauna!
L Hanner – Slacks Creek – AU
Source: Google Reviews
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My Alpine Sauna is incredible. It heats up fast and holds its heat well. Delivery was fast and efficient and the team at Alpine are friendly yet professional and no task is to great or small for them
V Greene – Slacks Creek – AU
Source: Google Reviews
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R John – Slacks Creek – AU
Source: Google Reviews
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Sauna / ice bath package. Both are great, heat and cool really quickly, barely noticeable on the power bill 🙂
K Tasker – Slacks Creek – AU
Source: Google Reviews
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10/10 for service and delivery The only down side was, I would have liked the option for a 1 person sauna. The 2 person is more then what I need and the foot print of a 1 person would be better for my purposes.
I constellation – Slacks Creek – AU
Source: Google Reviews
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Alpine Spa and Saunas Brisbane . We have just purchased Oslo Sauna and we had it delivered. Very happy with service from Mainfreight and it was delivered to our garage. We put the Sauna together ourselves and it didn’t take long to do. We thought we would have to get someone to put it together but we didn’t need to. Highly recommend this company and was impressed with follow up emails. Thank you Jay.
A Seary – Slacks Creek – AU
Source: Google Reviews
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Love our new spa in the Snowy Mountains. HIghly recommend it.Firebox is very efficient to heat the water and spa easily fits 4 people.Great fun.
I van der Merwe – Slacks Creek – AU
Source: Google Reviews
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Purchased a cabin sauna. Arrived in great condition as packaging was first rate. Build was pretty simple as the instructions were detailed and the components were fabricated precisely, so I believe a handyman could build easily over a few days. Thanks to Kartik and the office for the great service and also the extras sent later on. I don’t understand any criticism of quality on this review forum as this is my second sauna and this one will withstand the elements where we are. I first saw these in New Zealand used commercially and that made my mind up on brand.
g baskerville – Slacks Creek – AU
Source: Google Reviews
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Ordered the XL Alpine Ice Bath, great service, very prompt and the set up is very easy. It’s been 3 weeks now and the difference in my body since using this every day is fantastic. I am 6ft 2in and the XL is perfect to get deep past my shoulders. Thanks Team. Fletch and Nicki
D Fletcher – Slacks Creek – AU
Source: Google Reviews
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Very good customer/sales service from Kartik at Alpine Marsden Park. Delivery and removal of old spa was excellent, the guys were terrific.
C Bungate – Slacks Creek – AU
Source: Google Reviews
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We purchased the Nevada alpine spa which we love! We use it every day. We highly suggest you pay the extra cost for them to organize all the legal/council approvals as this would be stressful. Was delivered without a hitch by an Amazing team of guys. We would definitely recommend Alpine Spas! Laurell
L Haslberger – Slacks Creek – AU
Source: Google Reviews
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Alpine spas have gone above and beyond my expectations. Kyle was by our side helping us through the whole process, before and after sales. The technical team are extremely helpful and are just a phone call away. The delivery driver was amazing. He went above and beyond over a muddy block to get it in place. Took him 5 hrs! The 4.8m swim spa itself is fantastic, it has many my extras that other spa companies charge for. It’s easy to use and doesn’t cost that much to run. It gives a great swimming experience at adjustable levels for different compedence levels. Plus the spa section has great bubbling jets to ease your aches and pains. Very relaxing. Would definitely recommend Alpine spas and there team.
Y Wilkinson – Slacks Creek – AU
Source: Google Reviews
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We purchased our Oregon Spa from Alpine Spas and it was delivered just in time for Christmas. I had some hesitations at first with purchasing a spa online but with the assistance from Kyle (answering my many questions) I have absolutely no regrets. I couldn’t be happier with the quality of the spa and the before and after sales service from Kyle was exceptional.
K Robinson – Marsden Park – AU
Source: Google Reviews
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We purchased the Alpine Narvik wood fired hot tub as a Christmas present for the family. It has far exceeded our expectations. The communication from our salesperson Toby was thorough and professional. He kept us up to date on all aspects of the purchasing process and product delivery. Installation was far simpler than I imagined and we are thrilled with the result of how it looks and operates in our backyard. As a former traditional electric pump spa owner I vowed I wouldn’t own another hot tub but this is the perfect solution. No constant messing with water analysis and chemical doping, no expensive electricity bills from constant filtering and heating and the feeling of floating in fresh (in our case) rainwater leaves your skin soft and not dry and itchy as chemically treated water can. The external firebox is rustic and attractive and a real talking point! It’s easy to build an efficient fire in and heats the water very quickly. We were worried about smoking out our neighbours but once the fire is up and running there is minimal smoke. Would absolutely recommend the team at Alpine Spas and and this amazing product!
C McCallum – Marsden Park – AU
Source: Google Reviews
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Great range of spa pools for different preferences, made it really easy to find what we were looking for. Staff were super helpful throughout the process. Highly recommended
P Stephenson – Marsden Park – AU
Source: Google Reviews
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Just moved over here recently and was looking for a spa pool but had no idea where to start. I gave them a ring before coming into the store after looking at a couple other places and the service was great. There were so many different options at a great price compared to other shops. Toby made the process super easy start to finish, I’m sure I won’t be buying another spa anytime soon but I’ll definitely be recommending them to friends.
J Watson – Marsden Park – AU
Source: Google Reviews
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We purchased the Kingston Spa from the new Sydney showroom and right from my initial enquiry through to delivery, Toby and Kyle were both excellent. The showroom wasn’t quite ready to open but they facilitated viewing the spa’s outside of hours for us and we chose the Kingston. We had the spa delivered 1 day after payment – super speedy! After delivery and installation (we organised our own electrician) there was an issue with some of the jet’s not working and one quick call to the Alpine helpline and Lisa was amazing – she talked us through the programming and it was fixed instantly. Thanks to Alpine Spa’s we got a great deal on not only the spa but also an amazing umbrella (Solbrella) to complete the package – Very happy. Kate & Ryan Stewart Camden NSW
R Stewart – Marsden Park – AU
Source: Google Reviews
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Alpine SPA made our dreams come through! A swim SPA in our own place, owned a Jupiter Advance unit is incredibly wonderful! Thank you Alpine SPA Marsden Park for all the help and assistance especially Kyle and all the staffs are very helpfull with our enquiries. Keep it up guys!
V Silang – Slacks Creek – AU
Source: Google Reviews
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Bought a Matterhorn Spa from Alpine Spas in Brisbane. Everything about the experience from helping decide on the model through to actual purchase, delivery and follow-up after sales service has been nothing but five stars. Salesperson Matt deserves a particular shoutout for facilitating this with his personable and professional manner along with following up afterwards to ensure we were 100% happy with all aspects of our purchase. This is the third spa we have bought and it has been by far the best experience of all. The Matterhorn model we bought appears to be of a high quality and we are looking forward to many years of an enjoyable and problem free experience.
P Smith – Slacks Creek – AU
Source: Google Reviews
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This is a greta company to deal with Dhilan was attentive and quick to respond to all my questions – oh and my sauna is wonderful – thank you team – if I ever want a spa as well, I know who to go to!
A Brewster – Slacks Creek – AU
Source: Google Reviews
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Amazing service from Zara and the team. Zara was extremely helpful selecting the spa that is right for us. Will be recommending alpine spas and Zara to others
e pastorella – Slacks Creek – AU
Source: Google Reviews
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Very knowledgeable, was able to answer my LONG list of questions. Thank you Zara for helping us to decide on purchasing a Nepal Spa 👍⭐️⭐️⭐️⭐️⭐️
L Harris – Slacks Creek – AU
Source: Google Reviews
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Upon arrival, my husband and I were greeted by Matthew’s friendly demeanor. He was very knowledgeable and helpful, and we were grateful for his assistance. We picked the perfect sauna!
F Ho – Slacks Creek – AU
Source: Google Reviews
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Couldn’t be happier with our new Matterhorn spa! It’s perfect for our new home and one of the best experiences we’ve had, and that has to be credited to the rep Matt who was so lovely, helpful and just a great guy to chat with!
Luke – Slacks Creek – AU
Source: Google Reviews
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We purchased the Copenhagen sauna from Alpine spas. We absolutely love it! Thanks Kyle for all your help
T Romano – Slacks Creek – AU
Source: Google Reviews
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Purchased the Narvik Hot tub using Kyle as our sales rep. Fantastic product, great people to deal with and super follow up. A1 service
S Stephens – Slacks Creek – AU
Source: Google Reviews
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Very, very happy with I sauna purchased recently, good helpful delivery, unbelievable packing, easy to construct, everything is real good we couldn’t have asked for more.
M Belham (Mike) – Slacks Creek – AU
Source: Google Reviews
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From the showroom to delivery, Alpine Spas have been awesome. Matt was so helpful when choosing our spa, he gave us all the facts and info and was very open with us. The communication from when we ordered to delivery was good, my emails and calls were answered promptly. And the 10 person grand canyon spa is amazing, plenty of room, cool water feature, and so many message jets. Even the kids love it. Haven’t had any issues whatsoever and Alpines after sale service has been on point too. Would highly recommend Alpine Spas and would buy from them again.
K Gilmore – Slacks Creek – AU
Source: Google Reviews
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Kyle was amazing to deal with and super patient as he ruminated on which was the best sauna for us! We eventually chose the Barrell Sauna and absolutely love it! Can’t recommend the team and the product more highly!
E Doherty – Slacks Creek – AU
Source: Google Reviews
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Amazing experience from start to finish. Kyle from Alpine Spas was very knowledgeable and was a big help in deciding what sauna would best suit my needs. I went with the Oslo sauna. Decent price compared to similar units on the market and Installation was shockingly easy. Would absolutely recommend Kyle and the team at alpine spas. 10/10
J Abbott – Slacks Creek – AU
Source: Google Reviews
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One of the best online shopping expieriences i have had. From initial contact with Kartik to quote, to order confirmation and delivery, every part of the process was seemless and worry free. We are now enjoying our Sauna which arrived 2 days after payment, as described. Easy to put together (sugest if you do buy one, get a mate to help with the instal). Thankyou Kartik and team at Alpine Spas.
S Pinnegar – Slacks Creek – AU
Source: Google Reviews
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I couldn’t be happier with my experience purchasing the Lucania spa from Alpine Spas! From start to finish, everything was seamless. Kyle from sales was incredibly helpful and patient, guiding me through the options and ensuring I chose the perfect spa for my needs. His customer service was top-notch! The delivery process was equally impressive. A huge thank you to Anthony and Jamie for their expertise and professionalism—they made the whole setup look effortless. The Lucania spa itself is a dream—high-quality, luxurious, and exactly what I was hoping for. I highly recommend Alpine Spas for anyone looking for a premium spa experience!
A Tiernan – Slacks Creek – AU
Source: Google Reviews
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Kyle and the team at Alpine weee fabulous. This is the second spa we have purchased from them and we couldn’t be happier. Highly recommend
T Evian – Slacks Creek – AU
Source: Google Reviews
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After much research I purchased a cabin spa and apollo ice bath from here and got it shipped to WA, great service and customer support, especially from Kyle, who was extremely helpful and knowledgeable through out the process! Great follow up to a few questions I had after purchase too. Cabin sauna with its high benches is great, much better than a barrel!
N Genovese – Slacks Creek – AU
Source: Google Reviews
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Great experience buying my new spa, Kyle was extremely helpful and would highly recommend
J Prokop – Slacks Creek – AU
Source: Google Reviews
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I came in a couple weeks ago with my wife looking to buy a spa and was approached by Matt who was very helpful and had great energy about him providing great customer service. My wife and I agreed to purchase the Munro spa. It was an overall great experience from start to finish. Would definitely recommend anyone interested in spas or saunas to check out alpine spas.
S Hanna – Slacks Creek – AU
Source: Google Reviews
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we should of got 1 years ago the service was great from the team we had a fault and it was fixed within 10 days we did some home work on the spas and picked the fuji one reason it had a 3kw heater which heated up to temp in 6hrs and the area was small and fits in nice and is used every day
R Muir – Auckland – NZ
Source: Google Reviews
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Great service, awesome spa, kids loving it, highly recommend Alpine spas, Monica helped us identify the right product, and organised delivery, great communications.
L Silvester – Auckland – NZ
Source: Google Reviews
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I Bought a 2 Person sauna from Alpine spas 4 months ago and absolutely love it. Takes approx 30 minutes to get to 50 Degrees. I would highly recommend buying these but is really good for 1 person
H Crooks – Auckland – NZ
Source: Google Reviews
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Best decision we made, should have done it sooner. the support from alpine was excellent. would recommend them to anyone.
D & Linda Davidson – Auckland – NZ
Source: Google Reviews
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We love our Alpine Matterhorn Spa! Wish we had bought it a long time ago. Sharyn is fabulous and her service is top-notch!
T O’Brien – Auckland – NZ
Source: Google Reviews
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Made the process so easy and simple. The spa is fabulous and surprisingly economical. Myself and my children use it almost daily, we love it and would highly recommend 😊
N Dodd – Auckland – NZ
Source: Google Reviews
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Polished service and product. Would not hesitate to recommend to others. Thank you Alpine, we love our spa time. 🙂
K Macfie – Auckland – NZ
Source: Google Reviews
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Sharyn Miriam at Alpine spas has been fantastic to deal with. When purchasing our colorado spa pool last month she made it a breeze. And was on hand with any queries that we had. Very friendly helpful person to deal with. Will be definitely be recommending to others. Thanks for your help Sharyn
r Hurrell – Auckland – NZ
Source: Google Reviews
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M Murray Lloyd – Auckland – NZ
Source: Google Reviews
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Amazing customer service. We are really happy with our spa – thank you!
N Agterberg – Auckland – NZ
Source: Google Reviews
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I got the Montana spa, love it and great service from Sharyn:-)
G Thorpe – Auckland – NZ
Source: Google Reviews
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Excellent communication throughout the whole process, including follow up after delivery. Very happy with our new spa and happy it’s now in for the summer holidays!
H May – Auckland – NZ
Source: Google Reviews
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Mary, Jen and Steve were awesome! They were friendly, knowledgeable, easy to get a hold of, was in contact each step of the way, explained the payments and finance stuff (we bought a swim spa so we had to line up finances) very well and overall a pleasure to deal with. I did shop around spa world as well but I didn’t like their hard selling tactics. Alpine spas was a much more pleasant experience. There were some hiccups with the delivery (which was not Alpine Spas fault) but we got there in the end… otherwise I would have given them a solid 5. My rating is really more like a 4.5 – keep up the good work! 😁
R Aguas – Auckland – NZ
Source: Google Reviews
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It was a very easy process getting our spa organised. Efficient and professional service every time and all my questions were answered quickly. Would totally recommend buying from Alpine Spas.
J Isbister – Auckland – NZ
Source: Google Reviews
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Excellent customer care and follow up. Very pleased with our spa. Would absolutely recommend.
J Durham – Auckland – NZ
Source: Google Reviews
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Excellent service and great follow up to ensure we were satisfied with the product. Would recommend Alpine Spas to my friends and family without hesitation.
L Callaghan – Auckland – NZ
Source: Google Reviews
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Service was great, the team were very helpful and turnaround times were spot on, they went above and beyond! Spa is great, we love it and works well!
K Andrews – Auckland – NZ
Source: Google Reviews
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We purchased the Matterhorn and have been very please with it. It was delivered in 6 days, and the guys put it in position we requested. A very good service.
A Lucas – Auckland – NZ
Source: Google Reviews
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We have the Matterhorn spa we love it Apine spa staff were so helpful all the way though. We are having a few problems with cloudy water and the PH levels but I’m working on it now with the staff. I would highly recommend them 😊
L Eileen Littleton – Auckland – NZ
Source: Google Reviews
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Hey Alpine got an awesome spa at my place within a couple days. Had a minor bump somewhere from China to here, Alpine got it sorted quickly. Very happy with our Spa Pool and Have piece of mind with Alpine, due to their customer focused with ongoing support philosophy. Thanks Monica!
T Bickerstaff – Auckland – NZ
Source: Google Reviews
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We purchased our spa…Fuji recently from Alpine Spas Christchurch and their service from the “get go” was 5 star. Our initial contact was with Maddie & her knowledge & communication with us was outstanding, this outstanding communication continued with the company right up to final delivery to our property. Must definitely would highly recommend this company if you are in the market for a spa.
B Davies – Christchurch – NZ
Source: Google Reviews
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We have received excellent service from Alpine Spas and especially Jackson. They are very helpful and friendly and our new spa is fantastic. I wouldn’t hesitate to recommend Alpine Spas to anyone. The installation team were also great and very professional.
T Bognuda – Christchurch – NZ
Source: Google Reviews
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G Willoughby – Christchurch – NZ
Source: Google Reviews
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Thank you Maddie for making our experience easy. It was a pleasure having you help us with the purchase and delivery process, we are thrilled with our new spa.
Hannah – Christchurch – NZ
Source: Google Reviews
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Fantastic service from Jackson Prisk and the team, had to change delivery dates several times and nothing was a problem. the Tibet is a perfect size for 2 people
J Smith – Christchurch – NZ
Source: Google Reviews
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Alpine Spa’s has a very competent team, who are responsive to your queries. Jono provided all the information I required, comparisons and quotes in a timely manner. Then the dispatch team provided up to date information and the spa was on site and been enjoyed by my family within 72 hours, including heating! We are all very happy with the spa quality and the service provided by Alpine Spas Christchurch.
N Davidson – Christchurch – NZ
Source: Google Reviews
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Jay at Alpine Spas was extremely helpful through the whole process with great advice. Had the Spa 6 months now and is worth every cent! After care service has been great with very good response to any queries.
K Edser – Christchurch – NZ
Source: Google Reviews
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I was thrilled with the service of Alpine Spas. Maddie was always there for questions, was quick with information on the product enquired about and i really felt informed and kept up to date. The sale price was an extra bonus, delivery and installation was flawless. I am now the proud owner of a lovely sauna which performs just as expected. Thank-you Maddie and Alpine Spas.
M Gardner – Christchurch – NZ
Source: Google Reviews
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Fantastic service with knowledgeable and friendly staff. Jackson from the sales team was outstanding. Delivery team was superb. Overall exceptional experience from beginning to end.
T Chuang – Christchurch – NZ
Source: Google Reviews
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Thanks Jay and the team at Alpine Spas, we’re enjoying the Grand Canyon! Jay made the decision easy, he had awesome product knowledge and was really helpful. We’re loving extra space the spa gives us with the family!
B Castle – Christchurch – NZ
Source: Google Reviews
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Jackson did a great job answering my pre purchase questions. Guided me through the transport options. Everything was as he said it would be when I got it home. Happy with the spa and the service. Thanks.
T Knowling – Christchurch – NZ
Source: Google Reviews
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Maddie and the team at Alpine were great in advising me of the options and then quickly sorting the purchase and speedy delivery of our new Nepal spa. Best spa ever and the hydro jets are amazingly powerful and give a fantastic massage at the end of the day.
M Giles – Christchurch – NZ
Source: Google Reviews
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We are very happy with the Tibet spa which has proved perfect for our needs. We have the bucket seats for us with the hydrotherapy jets which we are really enjoying, and the slightly higher bench seat for the grandchildren when they visit. The entire process from our initial enquiries through to the delivery was made very easy with friendly and efficient communications from the Alpine Spa staff, special shout out to Alesha, and also the dispatch team. We ordered the spa during our new build, and the delivery date kept having to be pushed out by us with building delays, Alpine Spas were very understanding and accommodating, and a pleasure to deal with. Highly recommend.
B Macilquham – Christchurch – NZ
Source: Google Reviews
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I have just purchased a Spa Pool from Alpine Spas. Maddie and her team made the whole procedure very easy and left no stone unturned as to what I needed. The delivery was right on time and went like clockwork.. I had only seen photos of the Spa Pool on their website, so was delighted with the quality and size of what arrived.
S House – Christchurch – NZ
Source: Google Reviews
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Absolutely awesome service and products! Service from Alesha, Roseanna and ultimately Jay was on point! Best value for money too. Looking forward to many years with our spa pool. Thanks everyone!
l culligan – Christchurch – NZ
Source: Google Reviews
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Thanks heaps to Jackson in the sales team along with all the Alpine team who helped us make our goal of owning spa a reality!!!
w panapa – Christchurch – NZ
Source: Google Reviews
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Jay was knowledgeable and answered all questions we had in regards to the best spa for us. Jay was easy to work with. !! We love our spa so much. Thanks Jay.
A Paul Entese – Christchurch – NZ
Source: Google Reviews
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R de Haas – Christchurch – NZ
Source: Google Reviews
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S dalziel – Christchurch – NZ
Source: Google Reviews
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We are so happy with our purchase Monica was great and efficient processing our order and Jen did a great job organising the delivery, we purchased the colorado spa which is a great size for a family of 4 like us, our boys have been in the spa everyday since it got delivered, they are loving it!
K & Carla Moore – Auckland – NZ
Source: Google Reviews
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Good price. good product. Good service
R Grant – Auckland – NZ
Source: Google Reviews
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Monica and the Team at Alpine Spas were so amazing to deal with, helpful and guided me to make the best decision on spas for me and my family!! communication was super easy and friendly, delivery and setup was fast!! The team have kept in contact since making sure we are happy with our purchase!!! Me and my family LOVE LOVE LOVE our spa and the amount of time we have spent in it enjoying evening spas under the stars has paid for this investment already!!! THANK YOU SO MUCH Monica and Team!!
S Murray – Auckland – NZ
Source: Google Reviews
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Love our spa, we sleep so much better. Great for relaxation and relationships 👌 you have to talk to each other lol.. Fabulous sales people, thumbs up to Monica, so patient with us as we had heaps of questions. Thanks Alpine Spas
C Sturm – Auckland – NZ
Source: Google Reviews
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n hodges – Auckland – NZ
Source: Google Reviews
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Awesome sauna. Easy to put together and use. Love it!
A Maclennan – Auckland – NZ
Source: Google Reviews
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L West – Auckland – NZ
Source: Google Reviews
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Thank you Sharyn for your excellent customer service! Cannot recommend Sharyn more highly if you are considering buying a spa.
L Langridge – Auckland – NZ
Source: Google Reviews
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Super efficient and easy to deal with Monica was available when ever I needed any thing and answered any questions. Delivery of spa was on time and Alpine communicated every step of the process o was never left wondering. Thanks so much for great service
A Carver – Auckland – NZ
Source: Google Reviews
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We had hunted for a new spa online for quite a while, reading reviews and speaking to some sales people, but were thinking twice about even buying one after our experiences. We spoke to Monica at Alpine Spas and she was refreshing and helpful and facilitated our first ever spa, the Montana, without any hassles. Jen from dispatch contacted us to keep us informed and the spa arrived to Taupo from Auckland ahead of schedule which was awesome. Instructions were clear and I was able to set it up by myself with not too much trouble but if I was ever to get another spa i would definitely pay for the full delivery package to place it in position instead of picking it up from the local depot. Awesome service and an awesome product, highly recommend from start to finish.
D – Auckland – NZ
Source: Google Reviews
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A great spa at a great price. We ordered the Vermont and it arrived basically the next week. There was a broken slat and I made a mistake when installing the cover lifter and ran out of screw covers. Alpine sent a replacement slat and some extra covers at no cost. They also include an extra slat with the pool anyway, so it’s good to still have a spare. Comes with very sturdy stairs, a cover, a lift for the cover, plus heaps of chemicals to get you started. The only thing I’ve purchased since is an outdoor box to hold all the chemicals and instruction manuals. So easy! And the 12 months interest free made it a no-brainer. The instruction manual is very straight forward. They make it easy to know what maintenance to do and when to do it. We use our spa nearly every day and our friends are loving it post-lockdown! 😀 What are you waiting for?!
B Muir – Auckland – NZ
Source: Google Reviews
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I love my Kingston spa!!! And every friend that comes to visit can’t resist to jump in!!! Best investment ever, it’s my first spa and I love it, the service, assistance is being great even through lock down they made it happened for me 🥰🥰
H Galvez Ruiz – Auckland – NZ
Source: Google Reviews
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Big thanks from us, who had the pleasure of enjoying our new spa this weekend!! We are really thrilled with it, and your service has been top-notch from our first enquiry, through to keeping us informed and fast and well orchestrated delivery. You have contributed to making a long hard lockdown period a little easier for us. Happily recommend you to anyone in the market for a spa pool.
R Parkinson-Turner – Auckland – NZ
Source: Google Reviews
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Awesome experience from initial enquiry through to post delivery follow up. The Vermont spa has exceeded expectations.
A Jarrett – Auckland – NZ
Source: Google Reviews
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Mary was great to work with, the Alpine Spa we purchased is fantastic and we love it. I would highly recommend Mary and Alpine Spa’s. It is also very economical to run.
P Harris – Auckland – NZ
Source: Google Reviews
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Alpine have been fantastic in supporting us with our purchase, so happy with our new spa. A real joy to have something else to do during a very long lockdown. Also great at bringing the family together for some quality chit chat at the end of the day.
A Sutton – Auckland – NZ
Source: Google Reviews
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We LOVE our new spa! Great quality and easy to set up and maintain.
S hurford – Auckland – NZ
Source: Google Reviews
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Mary was very knowledgeable and helpful – would highly recommend buying with her. The Alpine Spa itself is fantastic too!
B Teagle – Auckland – NZ
Source: Google Reviews
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Awesome service from the team at alpine spas especially Monica, would definitely recommend.
J Dahya – Auckland – NZ
Source: Google Reviews
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Absolutely Awesome. Great Value for Money. Perfect Service from Start to Finish.
T Greer – Auckland – NZ
Source: Google Reviews
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Liam at Alpine Saunas was great to deal with when I had a few questions regarding the build. Really informative, really great product. Would highly recommend Alpine Saunas to anyone in the market for one.
J Coulson – Dandenong South – AU
Source: Google Reviews
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First let me share how this came about. A couple of years ago during our European Trip we had spent considerable time in Spa resorts around the world where we had experienced the beauty and health benefits and the love for Saunas. Soon as we came back, we started looking at Saunas in Melbourne. We first looked at some cheap Chinese products and as we were finally about to place an order, we then decided to take a trip to Alpine Sauna. This is where I met Maddie. She was fantastic, showed us the product on display. She thoroughly explained how to use the Sauna, assisted in providing support through a contractor to build the unit at our house and highlighted the difference between the Infra-Red and the conventional Sauna. She really helped us in making our decision and we bought the Conventional for 2 people. So far, the experience has been incredible, after only 15 to 20 mins, you will be sweating all over, even need to have a Towel on the floor. I am very pleased that we bought this product from Alpine Sauna and Maddie has been absolutely fantastic, not only while we were deciding to buy, but also followed up a after a few weeks to see in if we were happy….great work Maddie.
C Pyndiah – Dandenong South – AU
Source: Google Reviews
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Fantastic experience, loved it 🙂
K Kanshlo – Dandenong South – AU
Source: Google Reviews
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M McLennan – Dandenong South – AU
Source: Google Reviews
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I purchased the new Copenhagen Sauna for the Mrs and she loves it. I found it easy to put together with the help of the Mrs. My only piece of advice would be to put the seat in once the back and one side is up as there’s less stuffing around later. Very happy with this product and service.
K Greenough – Dandenong South – AU
Source: Google Reviews
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I bought an Athens sauna and could not be happier with the product or the attention and after purchase support from Matt Nassif. He was excellent to deal with during annd after purchase and installation. Very pleased with entire experience.
C Taubenschlag – Dandenong South – AU
Source: Google Reviews
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Recently bought the Narvik Hot Tub through Maddie in Melbourne & delivered it to WA. Maddie was a dream to deal with! The hot tub is so good. Cannot recommend it enough.
B Woolley – Dandenong South – AU
Source: Google Reviews
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Absolutely loved it we just sit and play music and relax pain I had in my neck is slowly going away from day one I sat in it Thank you again
A Abdallah – Dandenong South – AU
Source: Google Reviews
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Alpine spa teams have been a pleasure to talk with and everyone is very happy to help with all of my silly questions. I still haven’t been in the spa as yet my wife,2 kids and friend love the temperature at 930 at night I will be going in early Saturday morning I hope.
S Tabone – Dandenong South – AU
Source: Google Reviews
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I don’t usually buy things online, and so I was a bit hesitant when thinking of buying a sauna. I wondered if the quality and service would be up to scratch. I found the product to be absolutely awesome quality. I also had to call them because I couldn’t find the instructions. They were great to deal with. I thought after purchasing, I’d be on my own. I would highly recommend them. Steve. Victoria.
S Bird – Dandenong South – AU
Source: Google Reviews
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My family and friends are enjoying my new Copenhagen 2 Person Infrared sauna. I set it up in a spare bedroom that i’ve converted into a wellness room . The sauna seats shape the contour of my body for ultimate comfort and the sauna looks classy too. The sales staff and installers were so helpful in my purchase , i will highly recommend them .
D Canale – Dandenong South – AU
Source: Google Reviews
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My Alpine ice bath purchase was one of the best decisions I have made. Great service, delivered quickly and has been great to use daily. Thanks to the Alpine team.
Nicholas – Dandenong South – AU
Source: Google Reviews
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Great to deal with and a great product also. Highly recommend Alpine!
J Costa – Dandenong South – AU
Source: Google Reviews
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Great product and sales team at a fantastic price.They also organised delivery & crane installation. The whole process went smoothly and we couldn’t be happier.
B Garage Records – Dandenong South – AU
Source: Google Reviews
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We purchased the Alpine Vista Barrel Sauna and are extremely happy with this sauna. The customer service at Alpine was excellent and we are stoked with the final product. The family love the sauna and it also looks fantastic in our backyard. We are especially pleased we went with the Vista model with the rear window. It’s fantastic to be able to look outside while in the sauna. I highly recommend this company and this product.
D Halliwell – Dandenong South – AU
Source: Google Reviews
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If you have ever thought about buying a wood fired hot tub .. just do it. I have wanted one for over 20 years a finally did it. Mary from Alpine Spas was such a great person to deal with and she absolutely delivered everything she promised. Such a great find!! Thank you so much
L O’Brien – Dandenong South – AU
Source: Google Reviews
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We had a super easy process when purchasing at the Home Show. Mary was super helpful and had great knowledge of the products we looked at. Mary processed everything for us on the day and even followed up afterwards. Great products & great service. Very happy customers!
P Cooper – Dandenong South – AU
Source: Google Reviews
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I use my sauna every day. It looks fabulous in the backyard and is everything I’d hoped it would be. I highly recommend Alpine saunas.
Matan – Dandenong South – AU
Source: Google Reviews
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Recommend Alpine spa’s completely. The experience was exceptional, from sales service to the delivery. Now I’m enjoy my spa at the end of a days work.
D Graham – Dandenong South – AU
Source: Google Reviews
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I bought my matterhorn spa through Dandenong spa world. I had this delivered via one of their contractors. The purchase, the delivery, the set-up everything has been a dream. Best investment i have bought. I have used it everyday since I purchased in February.
B R – Dandenong South – AU
Source: Google Reviews
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Maddie Hayton, Alpine Spa Melbourne based representative whom we met at The Sydney Home Show in September was very well informed and her advice as to the requirements made it easier for us to reach a decision to proceed with the purchase. We are very happy with our choice of spa called Nepal model. Happy to recommend.
J Nolan – Dandenong South – AU
Source: Google Reviews
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Good deals !
V Chotai – Dandenong South – AU
Source: Google Reviews
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My husband and I bought a sauna and spa yesterday and would like to pass on our appreciation to Vishal. He was super informative and helpful during our visit which made it a great experience.
S Mumma – Dandenong South – AU
Source: Google Reviews
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We bought the Oslo sauna with the additional add on heater, great product, great price and great service. Although it was only curbside delivery the gents were kind enough to wheel it into my garage with their pallet jack. We want to buy a cold plunge and will certainly be return customers when we are ready.
M Owen – Dandenong South – AU
Source: Google Reviews
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We had a great experience with Alpine Spas. Purchased a small sauna. Product has been great, all staff involved were great to deal with and knowledgable. delivery a breeze. Having a warehouse to view products in person was a big factor in using them. Highly recommend.
R Parker – Dandenong South – AU
Source: Google Reviews
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How things pan out… We purchased an outdoor sauna and shower from Alpine Spas, and the entire experience was fantastic. They recommended Kitset to deliver and assemble the products, who later suggested contacting O’Learys Electrical Group to do the electrical work. We now have our own mini oasis in the backyard. The sales team at Alpine Spas was very helpful and provided plenty of detailed information about their products, so we knew exactly what we were getting. It was easy to organise delivery and assembly via an online form (which we received a link to after paying the deposit for the products). A special shout-out to Vishal (showroom and emails) and Mary (phone call and emails) for their outstanding assistance. They were professional, knowledgeable, and a pleasure to work with throughout the process. Shane from Kitset was punctual and well-mannered. We were most impressed by the level of care and his attention to detail. His son even came to help with oiling the sauna exterior. It needed a second coat and Shane came back a few days later to complete the job. And it was Shane who suggested seeking assistance from Joseph at O’Learys Electrical Group and we were very glad we did. Joseph (and Darren) did an exceptional job setting up the 32amp heating unit and LED lighting for the outdoor sauna. This involved trenching to a specific depth and cabling to the main switchboard, all of which they handled with outstanding professionalism, expertise, and commitment. The installation was neat, tidy, and flawlessly executed. They left the site clean, with just a bit of dust inside the sauna due to the nature of the work, which was entirely understandable and reasonable. We highly recommend buying from Alpine Spas for the products, engaging Kitset for assembly and seeking O’Learys Electrical Group for the electrical work. Well done to all involved!
b za – Dandenong South – AU
Source: Google Reviews
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Brilliant service. We had no idea what we wanted… went in looking to buy a large dual zone swim-spa. The sale attendant (Maddie & Mary) asked us about our intended use, and we walked out with a Sauna and large normal spa! We even had an issue with the delivery of their ‘extras pack’ – they promptly rectified the issue and sent out everything again! Brilliant company to deal with. We have already recommended them to family and friends.
D Michael – Dandenong South – AU
Source: Google Reviews
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I can’t say enough good things about Mary and the team at Alpine! I was hesitant at first about going with them for my sauna and ice bath, but I am so glad I made the decision. From start to finish, their customer service was exceptional. Mary and her team went above and beyond to ensure everything went smoothly, even taking calls on a Sunday to help me out. That level of dedication is so rare these days! The staff was unbelievably helpful, knowledgeable, and genuinely cared about my experience. Thank you, Mary, for making this such an easy and enjoyable process. I highly recommend Alpine to anyone looking for top-notch products and outstanding service!
S Ivanyi – Dandenong South – AU
Source: Google Reviews
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We purchased our Quebec spa at the spa show. We weren’t buying one that day!!! The customer service & sales staff were fantastic. When we had the spa delivered the team were very friendly & helpful. We use the spa 3-4 times a week & absolutely love it 🙏🍀
N Sevenich – Dandenong South – AU
Source: Google Reviews
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Mary gave great customer service, good knowledge about products, went above and beyond with delivery arrangements. Fantastic expirence. Totally recommend purchasing from Alpine Spas.
D Hewson – Dandenong South – AU
Source: Google Reviews
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We purchased the Nepal spa and the only thing i regret is that I didn’t buy it earlier. My husband built it into my relaxation zone. Everyday after a hard day at work in healthcare I look forward to wind down in the spa. The customer service was top notch. The delivery was easy and professional. They offer a wide range of after care services and products. Can’t recommend them highly enough.
Bee – Dandenong South – AU
Source: Google Reviews
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We have had our spa now for 11 months. Love the dual zone function. Best purchase made for a long time. Called Alpine spas today to enquire about new filters. Spoke to Mary who was great to deal with and helped me out with the best possible price for the 4 filters. No hesitation and recommending Mary and Alpine Spas
G – Dandenong South – AU
Source: Google Reviews
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I had the pleasure of dealing with Mary who helped with the million questions and concerns I had in buying a Alpine Sauna mini. With reassuring advice we bought the sauna and have not a single regret. My family and I use the sauna frequently, it is easy to use, maintain and looks amazing in our back yard. I would recommend this to anyone, in fact I already do to all my friends. Thank you Mary and the crew at Alpine Spas, I only wish I had bought this years ago.
B Harrison – Dandenong South – AU
Source: Google Reviews
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I absolutely love my new sauna! The customer service team was incredibly helpful when I placed my order, making the whole process so smooth. The delivery was impressively quick, and I was thrilled to be able to use my sauna over the weekend. Highly recommend!
S Price – Dandenong South – AU
Source: Google Reviews
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We bought the Oslo 2 person infrared sauna and have been using it about 4x per week for several months now. Goes beautifully. Shipped to Adelaide without any issues. Kyle was very helpful in getting the order through. Highly recommend alpine spas.
T Crafter – Slacks Creek – AU
Source: Google Reviews
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I can’t recommend Kyle enough from Alpine Spas. His advice, professionalism and care was amazing and he went above and beyond to help me with my purchase and to answer all my questions. I am extremely happy with the Copenhagen sauna.
B Johnson – Slacks Creek – AU
Source: Google Reviews
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I would like to thank Kartik for his friendly and helpful approach towards my purchase of our Alpine sauna to the girls in the office for organising delivery and to the friendly and helpful truck driver. It has been a wonderful experience buying from Alpine spas we purchased the Oslo one person sauna which neatly fits into our ensuite , sauna was easy to assemble looks great and works a treat Would highly recommend Alpine bars to anyone in the market looking for a good sauna Thanks again Stephen
S Grant – Slacks Creek – AU
Source: Google Reviews
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From the moment we walked into the Alpine Spa showroom in Springwood to the moment we walked into our new spa at home everything was 100%, service, delivery and right through to follow up after delivery. We use our Alpine Spa every morning since we have purchased it, getting use to the cold showers after is awesome. Thanks a million Zara for your advice and recommendation for our spa, fits in beautifully on our patio. Cheers Wally & Deb
W Bow – Slacks Creek – AU
Source: Google Reviews
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So happy with our new sauna. Zara at Alpine spas was super helpful – Highly recommend!
A Baltzer – Slacks Creek – AU
Source: Google Reviews
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Love love love our spa! Hubby and I went to a competitor but on the way home we saw alpine spa and popped in for a look. Wow, what a massive difference in sales person. Matt is incredible. He was so super friendly, fully of knowledge and he was the sole reason we ended up buying a spa on the spot. Spa is perfect for us, it caters to all our needs, Matt really listened to us and matched us to our spa perfectly. He sorted future chemical orders also on the same day. We were all set up before we walked out of store. We have confidence in our purchase after a lesson from Matt. Can’t talk about this guy high enough. Great asset to your company. It’s been 2 weeks, we love it. Popped into the store with a few questions and Zara answered them and promptly showed us and we are all good. Thanks again 😊
l Bramwell – Slacks Creek – AU
Source: Google Reviews
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Purchased the Copenhagen Sauna and couldn’t be happy with it. Zara dealt patiently with my partner, Mark and I, answering every question promptly and keeping us updated throughout the process. Once delivered it was easy to install and even easier to use.
N Sharp – Slacks Creek – AU
Source: Google Reviews
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Matt has been so very helpful both before and after purchase. Always very friendly and willing to help. Would highly recommend Matt from Alpine Spas
A Patterson – Slacks Creek – AU
Source: Google Reviews
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Amazing!! We were unsure if a spa was for us, however after a really fun chat with Matt from Alpine Spas Brisbane we had decided on our Spa, the one we wanted was not available for a little longer than we wanted to wait so after more hilarious chats with Matt we got it sorted and bought the Edmonton Elite Spa! Omg wow what a beast. Needless to say we have been in it every day since it arrived. Matt was amazing, nothing was too much trouble and we had probably too many questions (being first time spa purchasers) he made himself available and responded so quickly every time, even on his day off!!! We really enjoyed the purchase process with Matt and he REALLY knows his stuff. We had the pool delivered and even the delivery guys were great and entertaining. Lots of jokes and laughs and our Edmonton (Eddie) was all set in place. The delivery guys checked and double checked we were happy with the positioning and start up process, again no question was a problem. We would HIGHLY recommend Matt at Alpine Spas Brisbane.
M Hockenhull – Slacks Creek – AU
Source: Google Reviews
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An awesome experience and quality products.😁👍. We bought the Aspen Spa and Mini Vista barrel sauna. Sauna is like the ones we had back in Finland 😁👍. Use them daily😁😁 If there were any questions to be answered, never a problem whether here in OZ or NZ. Would not hesitate to recommend from sales to dispatch, delivery, installation …. AWESOME work guys! R+R
R Norrlin – Slacks Creek – AU
Source: Google Reviews
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Awesome team to deal with. Matty helped me with my decision making on which sauna would best suit and the lad knows what he’s talking about. Would definitely recommend.
B Charlie – Slacks Creek – AU
Source: Google Reviews
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Luke was very helpful at the showroom and was able to answer all our questions about our new sauna. High quality product and prompt delivery. Very happy with our sauna!
C Wallis – Slacks Creek – AU
Source: Google Reviews
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I dealt with Kartik and the whole experience was excellent. My Oslo Sauna was delivered and I was using it within a week. Excellent quality sauna and clear set up instructions.
M Purfect – Slacks Creek – AU
Source: Google Reviews
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We went to the Marsden Park store and spoke with Kartik. He was fabulous. The transaction from enquiry to delivery was extremely simple. The spa is everything we were looking for and the advice and friendly service we received made it a pleasure to deal with this company. The delivery guy, Anthony, although I believe to be an independent carrier, was also an asset to the business. The advice and simple delivery was appreciated. I can’t recommend these guys enough!
L Jeffery – Slacks Creek – AU
Source: Google Reviews
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Very happy with the Oslo sauna. Does a great job and great value for money.
D Tilse – Slacks Creek – AU
Source: Google Reviews
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Alpine Spas were so easy to shop with . Prompt delivery , easy set up and better sauna than I expected . Love time relaxing , my treat to me
J Okeeffe – Slacks Creek – AU
Source: Google Reviews
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Great people and service. Love ❤️ my Sauna.
D Harrison – Slacks Creek – AU
Source: Google Reviews
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B Bethwaite – Christchurch – NZ
Source: Google Reviews
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It’s been a dream of ours to have a spa forever, and with the state of the world at the moment we decided to just go for it because we spend so much time at home and life is too short. It’s also the perfect highlight of a whole new garden area on a previously unloved side of the house. We’re in it every night enjoying the beautiful sight of the milky way … happy days! Really grateful to Alpine (and in particular the lovely Jay) for an easy purchase and helping make our dreams come true
M Bain – Christchurch – NZ
Source: Google Reviews
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Big thanks to Alpine Spas team in Christchurch for there help in sorting my Matterhorn Spa and Gazebo from the quick reply on a Sunday from Gary to my request for a quote through to organising the delivery and answering all my questions in between. Nothing was a problem and Spa and Gazebo were in stock and were delivered to nearest Mainfreight Depot within 3 days of my payment going through, all arrived safe and in perfect condition. Couldn’t be happier with spa and gazebo is solid and a great looking feature to have over the spa, neighbours have already commented on how great it looks. Will certainly be letting friends know where to go if they are looking to purchase a spa. Once again a massive thanks to all involved, Cheers Peter
P Crawford – Christchurch – NZ
Source: Google Reviews
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We we’re recommend to Alpine Spa’s by good friends who absolutely love their spa and how easy the whole process was so it made an easy choice for us for who we would go with when purchasing ours. Jay was excellent to work with and he helped us through our spa purchase. He was very quick to respond to any questions we had. Delivery was super quick too! Can’t thank him enough!
J Jonker – Christchurch – NZ
Source: Google Reviews
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We found Jackson very helpful and we would do business with him again
J Davison – Christchurch – NZ
Source: Google Reviews
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We recently purchased two spas from Jackson he was very knowledgeable and was able to help us make the decisions easy would highly recommend Jackson do anyone looking for a spa he was able to meet our requirements on two very different areas with great spas.
S Cochrane – Christchurch – NZ
Source: Google Reviews
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great service
J Horridge – Christchurch – NZ
Source: Google Reviews
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K Cretney – Christchurch – NZ
Source: Google Reviews
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Kendall Bond amazing help, the service from Alpine spas is beyond excellent. Best choice we ever made investing in a Alpine spa. Not only a wonderful product but brilliant after service
S Bezuidenhout – Christchurch – NZ
Source: Google Reviews
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Great service and excellent product, thanks Jackson for your help.
A Macdonald – Christchurch – NZ
Source: Google Reviews
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I purchased a single infrared sauna , to help with arthritis pain . It fitted snugly into the space left by the removal of old boxed shower , opening into a small bedroom . I usually have a sauna at might , followed by a cold shower, before going to bed fully relaxed and sleeping right through the night . The more you use it the sooner you feel the health benefits. Highly recommended!
W (OJay) – Christchurch – NZ
Source: Google Reviews
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We bought the Munro Spa. A great family spa and Alpine Spas gave great service all round. Jackson Prisk was a very helpful salesperson with great support throughout. Awesome offer with lots of extra’s and delivered within a week! Incredible given these times of supply chain woes. Even though there was some damage to the spa in transit, this was fixed promptly and without fuss. Really impressed
I Hosie – Christchurch – NZ
Source: Google Reviews
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I dealt with Jay Janda at Alpine Spas and he was brilliant. Knowledgeable, helpful and very professional, he went above and beyond, helping sort some teething problems I had when I first used my Copenhagen sauna. The guys who came to help fix the problem help were really good too.Highly recommend!
J Thomas – Christchurch – NZ
Source: Google Reviews
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We so happy with our purchase of the Matterhorn spa. Jay was awesome in helping us choose the correct model to suit us ( me been a lot taller than my wife is why Jay recommended the Matterhorn) Since owning spa we haven’t miss a day using it absolutely love it. Jays knowledge and helpfulness of get us the right spa and explaining how to maintain water has made owning our first spa stress free. As this our first spa spent alot of time looking at other alpine spa models and we think Jay nailed it in helping us choose the Matterhorn model. 👍👍
B Lysaght – Christchurch – NZ
Source: Google Reviews
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A great experience. Jackson was very knowledgeable and answered questions clearly. From the decision of which spa to purchase to having the spa delivered – everything went very smoothly. Thanks Jackson for being so approachable.
V Ellis – Christchurch – NZ
Source: Google Reviews
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I’m very happy and satisfied with my Edmonton spa from Alpine Spas. Jay was very helpful and attentive. He made sure my spa delivery was on time and all logistics taken care of!
J Sevilla – Christchurch – NZ
Source: Google Reviews
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We had done a fair bit of due diligence before we decided on the spa pool we were going to purchase. Sierra seemed to tick all the boxes. When we purchased our spa Alesha was polite and very helpful, she obvious has good knowledge of the products you have. The spa arrived in good time (free delivery to Nelson) and excellent condition as did all the extras. We had it up and running within a day or so. We are very happy with it and are enjoying it most days since installing. Thank you for the excellent service.
F STEER – Christchurch – NZ
Source: Google Reviews
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After dealing with the team at Alpine Spa’s I can highly recommend their personal treatment. Leading into Easter I wondered if we would have a spa in time to soak in over the long weekend. Sure enough the spa was delivered well in advance will little fuss. The family can now enjoy relaxing in the coming Winter months after sports days. The spa is working well and has just what we need. Thank you Alpine Spas.
S Mckenzie – Christchurch – NZ
Source: Google Reviews
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Awesome to deal with. Totally recommend. Jackson and Jason went way beyond and can’t thank them enough.
A Coull – Christchurch – NZ
Source: Google Reviews
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We had a great experience at Alpine Spas. Our salesman Jackson was super friendly, knowledgable and non bias to any other companies in our search for a spa pool. Everything he said he would deliver, he did. Everything turned up on time and from sale to delivery and install was a breeze. Super happy with the product so far so would highly recommend these guys. The personal touch is the difference.
J Stobba – Christchurch – NZ
Source: Google Reviews
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Super happy my Nepal, great service, doesn’t use a lot of power and using at least twice a day!
A Taaffe – Auckland – NZ
Source: Google Reviews
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Excellent communication from initial call right through to delivery which was amazingly quick. Connor Mcmahon was sales person and he was great to deal with and follow up. Also had to contact re temperature change and support team again very helpful with easy fix of settings. Highly recommended.
A Topham – Auckland – NZ
Source: Google Reviews
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Nice product. Friendly staff.
m kumar – Auckland – NZ
Source: Google Reviews
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Great service, fantastic communication
M Aziz – Auckland – NZ
Source: Google Reviews
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P Hunt – Auckland – NZ
Source: Google Reviews
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Sharyn Miriam at Alpine Spas was excellent to deal with. We purchased during lockdown and the spa was sight-unseen. Sharyn guided us through choices; making excellent recommendations for our needs as to depth, size and seating especially in regard the reclining seat, footwell dimensions and suitability for our family. We are extremely pleased with our purchase. The rest of the Alpine team were very professional, including the schedule and delivery people. Thank you!
A Family – Auckland – NZ
Source: Google Reviews
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We LOVE our new Munro spa pool from Alpine. Perfect size for a family and full of features, feels like really good quality and everything is working as advertised. Alpine were awesome to deal with, from Connor in sales to Lou in dispatch. Had lots of issues with lockdown and they were patient and really helpful. Would very happily recommend to anyone who is looking for a good quality spa pool.
T McKibbin – Auckland – NZ
Source: Google Reviews
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Superb customer service. Far better service than any of the other spa shops we have visited or spoke to over the phone!
A Nicholls – Auckland – NZ
Source: Google Reviews
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Ordered the Honolulu Spa from Sharyn at Alpine Spas. We totally love it, has been amazing! Thanks for all your help:)
C Brough – Auckland – NZ
Source: Google Reviews
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We purchased the Vermont from Conner at Alpine Spas, he was awesome, and our new spa is lovely, we are in it most nights.
L Menzies – Auckland – NZ
Source: Google Reviews
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Connor and the Team at alpine were really good to deal with. We love the prompt delivery and the option to allow mote time to get ready. We as a family love the spa. Nga mihi kia a koutou!
R Green – Auckland – NZ
Source: Google Reviews
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I originally purchased the Vermont spa from Alpine Spas. After some issues with the original location of where it was going to be, we had to cancel the order while we worked out a new plan. We ended up re ordering it several months later, and the team were more then happy to reinstate the original bonuses. The spa was delivered efficiently and was very easy to get up and running (once we got a 15A plug), even for a newbie like me, I found the guides for maintenance and chemicals very simple to follow. Alpine Spas also offered the best value spas on the market compared to any other spa shop in NZ. If anyone else were looking to purchase a spa, I wouldn’t waste your time looking anywhere else!
K Jones – Auckland – NZ
Source: Google Reviews
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Alpine spa made things super easy for us. Dylan was great to deal with, hassle free and we got exactly what we wanted.
S Platts – Auckland – NZ
Source: Google Reviews
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Fantastic service! So happy with our new spa including all correspondence with Alpine Spas. Thanks to Sharyn for helping us choose the perfect spa for us. Highly recommend!
L Coleman STAFF – Auckland – NZ
Source: Google Reviews
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The best spa showroom in Auckland, every model on display. Awesome spas and knowledgeable sales people. They sold me. Highly recommended Now a few months on, we have our Munro Spa from Alpine up and running, and just love it.. Having owned two other well known brands previously, I can confidently say Alpine is far superior to anything on the market, and at very reasonable prices. I wanted a deep spa so shoulders wouldn’t be above the waterline and Munro achieved exactly that. The jets are powerful, features like away mode and peak heat times are excellent. Best of all I added the Wi-Fi module which works perfectly. It not only means I can control the temperature, pumps, lights and filter cycles from anywhere in the world, but it is also easier to set and check these things from my phone, rather than the control pad on the spa itself. Highly recommended.
N Gordon – Auckland – NZ
Source: Google Reviews
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Best spa seller in NZ. Amazing staff
K Ranga – Auckland – NZ
Source: Google Reviews
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I was so impressed by the way Tom sorted out my request so quickly. My spa arrived ahead of the suggested time and is perfect for my needs. Thanks Tom.
K Danielz – Auckland – NZ
Source: Google Reviews
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Great service from Sharyn as she explained the difference between models and was easy to make a choice. Spa was delivered promptly and we are enjoying.
C Mason – Auckland – NZ
Source: Google Reviews
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Friendly and helpful staff
R Pang – Auckland – NZ
Source: Google Reviews
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Fantastic service provided by Jackson and very happy with spa A+++
P STUMBLES – Christchurch – NZ
Source: Google Reviews
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Jay at Alpine Spas was very knowledgeable and gave us good advice. We have now had the spa up and running for a few weeks and we couldn’t be happier with our decision!
B Harvey – Christchurch – NZ
Source: Google Reviews
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Everything went smoothly from the enquiries to the delivery. Jackson is very knowledgeable with the products, Catherine at Dispatch team is very accommodating and any questions were replied quickly with clarity
C Jaruwan – Christchurch – NZ
Source: Google Reviews
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Loving the Montana spa from Alpine . Only way to relax after a hard day 😍 Thanks to Gary and team very helpful and informative 👍
C Weakley – Christchurch – NZ
Source: Google Reviews
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Very happy with our new K2 spa, plenty of room for the whole family and lots of jets for a relaxing massage. Thanks Jay for all your help and service, highly recommended 👍👍
R Wills – Christchurch – NZ
Source: Google Reviews
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A positive experience dealing with all staff at Alpine Spas. We are loving our Vermont spa it has ample space and size. Thanks to Jason Prisk for ensuring our deal was faultless. The guys who delivered our spa were faultless and professional. We have no hesitation in recommending Alpine Spas to family and friends. Thanking you all Marg and Neville Hall South Canterbury
M Hall – Christchurch – NZ
Source: Google Reviews
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Highly recommend Alpine Spa’s, Jackson was great to deal with, prompt service and the spa is amazing.
M Cessford – Christchurch – NZ
Source: Google Reviews
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Went in to look at spas as we where upgrading Jay at the chch store was super helpful and full of info for us was a great experience instore 2 weeks later we where relaxing in our matterhorn spa it’s amazing. Cheers to alpine spas they are top notch
c jacobs – Christchurch – NZ
Source: Google Reviews
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We are very happy with our purchase of the Alaska spa from Alpine Spas. Jackson Prisk took care of everything making our decision and purchase simple.
A Thomson – Christchurch – NZ
Source: Google Reviews
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Jackson from Alpine Spas was very helpful, he was able to answer questions after hours also which was much appreciated. Our Alaska spa is great!
J Hopman – Christchurch – NZ
Source: Google Reviews
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Great service and excellent product, thanks!
C Wilson – Christchurch – NZ
Source: Google Reviews
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We Chose Alpine spa’s after experiencing one at a friends place.From the first contact Jay our spa specialist from Alpine spa’s was fantastic, nothing was a problem, very responsive and knowledgeable. We chose the same spa as our friends the Vermont, this spa has all the features you would expect, we love the deep seat with the shoulder and back jets, its the best. From first contact to delivery the entire process was a pleasure and would not hesitate to recommend Jay and alpine spa’s to our friends.
J Cadogan – Christchurch – NZ
Source: Google Reviews
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We purchased a Montana from Alpine Spas a few weeks ago and cant rate it highly enough. Gary and the team were great to deal with and help arrange delivery and install without any issue.
M Welten – Christchurch – NZ
Source: Google Reviews
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Jae was great for a salesman and a good relaxing laugh. Can’t wait for our sauna to come ☺️.
C Blackler – Christchurch – NZ
Source: Google Reviews
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I had a great experience i was there twice and Jackson Prisk remembered me…. Answered all my questions friendly and with patience …. The whole experience from Start to finish was quick and easy. We love our Munro spa pool. Thanks Jackson for great customer service
s paulsen – Christchurch – NZ
Source: Google Reviews
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We’ve recently purchased the Sierra Spa through Alesha at Alpine Spa and we love it! The layout is perfect with seats for relaxing and others for a real good massage with the back jets. We love the LED lighting, colour and the size of the spa, it’s spacious enough for our family which includes two large teenage boys. The staff at Alpine Spa were super helpful too, especially Alesha who went out of her way to arrange the best delivery option for us 🙂
G Hayes – Christchurch – NZ
Source: Google Reviews
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We are very happy with our dealings with Alpine Spa, in particular Maddie at Blenheim Rd, Christchurch branch who made the whole process easy for us. The organization of our delivery was good, they were on time and pleasant to deal with.
E Wooff – Christchurch – NZ
Source: Google Reviews
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Jay and team at Alpine Spas are fantastic! Very helpful. Nothing is an issue. Great selection of Spas, swimpools and saunas.
M K – Christchurch – NZ
Source: Google Reviews
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Very happy with both the product and the service. We changed the delivery date several times and Alpine were very accommodating. The spa is great.
C Connell – Dandenong South – AU
Source: Google Reviews
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What a wonderfully smooth and delightful experience Alpine Spas accorded this pair of septuagenarians throughout our recent acquisition of a Calgary hydrotherapy spa. Mary and Shay could not have been more accommodating and friendly, and their involvement was of the highest calibre, pointing to a most professional organisation that is Alpine Spas. The delivery team also were first rate.
P Jones – Dandenong South – AU
Source: Google Reviews
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Mary was a great help and provided great service in helping me purchase a spa.
A Ormes – Dandenong South – AU
Source: Google Reviews
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Review for Alpine Spa Two months ago, my son Ervin purchased a Nordic Spa from Alpine Spa for us form Melbourne to Adelaide. We are extremely satisfied with the product and the overall experience. The spa’s quality and the various modes it offers have been incredibly beneficial for us, helping to create a sense of relaxation and well-being. We use it twice a week, and it has become an essential part of our routine. It provides a perfect escape from the stress of daily life. The soothing water jets and ergonomic design ensure maximum comfort and relaxation. I highly recommend Alpine Spa to anyone considering purchasing a spa. Their customer service is excellent, and the products are of outstanding quality. Thank you, Alpine Spa and thanks Maddy Hayton , for delivering such a wonderful experience.
O Abedi – Dandenong South – AU
Source: Google Reviews
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Our experience with Alpine Spas has been really good, from our buying journey to our delivery. Mary at Sales was really helpful and guided us through the best product for our needs, while Emiky from the Delivery team was really patient and accommodating our delivery timelines. Definitely recommend the team and products at Alpine Spas Dandenong!
A Surendran – Dandenong South – AU
Source: Google Reviews
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I purchased a Copenhagen full spectrum sauna for family’s health benefits delivery was fast assembly was straight forward there was a wiring problem which was solved very quickly by sending out a tech special thanks goes to the service staff from store & NZ all were very helpful to get this problem solved Thankyou Alpine spas Sauna is awesome
M Corp – Dandenong South – AU
Source: Google Reviews
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Loving our new Nevada Spa! Delivery guys were exceptional explaining everything and putting in place with ease. Keeley from permit support helped explain the process every step of the way and was invaluable to the legalities of the process. Had a bit of trouble navigating the support page, however now has been updated with current owner manuals 😊😊
L Haslberger – Dandenong South – AU
Source: Google Reviews
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Incredible service, price & understanding from these people, absolutely love our spa
D Burgess – Dandenong South – AU
Source: Google Reviews
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Recently purchased the Oslo Indoor Sauna – it’s great! Whilst you can fit two adults, it’s more comfortable for one user at a time. Very happy with the quality and how easy it is to operate! Customer service throughout was very thorough as well. We opted to pick up the sauna. The collection guide was very detailed and made the process easy. Assembling the sauna was straightforward too. Highly recommend!
N Swan – Dandenong South – AU
Source: Google Reviews
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Unreal customer service. The follow up when purchasing our spa was fantastic. Originally dealt with Maddie. I purchased my spa with delivery all the way to Townsville for under $6000. See below image of final result. Spa hasn’t missed a beat. Highly recommend alpine spas. Josh Forrest – Townsville Queensland
J Forrest – Dandenong South – AU
Source: Google Reviews
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We purchased the Sierra spa 2 years ago and I must say the service was outstanding from start to finish. Just recently we had an issue with the heat pump which was very quickly replaced under warranty, again excellent service. Highly recommend this company!
N Townsend – Dandenong South – AU
Source: Google Reviews
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It’s been 6 weeks since we purchased our Matterhorn spa from Alpine Spas and have been very satisfied and happy customers. I reviewed four different companies across product range, manufacturing specs, service and price and Alpine came out on top. Compared to some of the others, the staff at Alpine were quick to respond and informative regarding products spec questions. Delivery was on time and without any issues. I certainly would recommend Alpine Spas
Simon – Dandenong South – AU
Source: Google Reviews
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The two wonderful gentleman who served me named Vishal and Dhilan both took the time to assess my needs and with a tight budget was able to find the most suitable sauna. Cant recommend AlpineSpas and their services enough and thes sales team that work there are top tier.
S JP – Dandenong South – AU
Source: Google Reviews
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I recently purchased a OSLO sauna from Alpine Spas. I was kindly greeted by a sales man by the name of Dhilan . He was very knowledgeable about the products and didn’t fail to answer every question i asked. Overall was a smooth process. Would recommend
J Maganlal – Dandenong South – AU
Source: Google Reviews
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Bought a 2 person infrared sauna from these guys and we were very happy with the service Mary provided and also very happy with the Sauna. Was priced very well and delivered to our door with in a week
C Merkesteyn – Dandenong South – AU
Source: Google Reviews
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Enjoying the beautiful barrel sauna this winter! Wahoo! Thanks Mary
K Sutherland – Dandenong South – AU
Source: Google Reviews
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Absolutely love our Oslo sauna The service was fantastic Would 100% buy from Alpine saunas again
O Zeep – Dandenong South – AU
Source: Google Reviews
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We had 3 visits to Alpine Spas before ordering our Vermont Spa. Maddie and Louise were exceptionally helpful, welcoming and knowledgeable and saw us through the whole process. We are 2 hours out of Christchurch but we were able to have our spa delivered right into our newly prepared area – we had been able to plan necessary services etc due to the wide range of info from Alpine Spas. We love our spa! It came with everything we needed and it’s awesome! We use it every day 🙂
N Hill – Christchurch – NZ
Source: Google Reviews
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Amazing service. Stressfree and Maddie was amazing with customer service.
G Squire – Christchurch – NZ
Source: Google Reviews
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Wonderful experience dealing with Alpinespas Auckland. The product and price speaks for itself and sells itself. Process too easy, the wait well worth it. Appreciate all the help and guidance from Jay. We are loving the Matterhorn… Cheers Paul and Jo… Patumahoe
P Kingham – Christchurch – NZ
Source: Google Reviews
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Really love our new spa. Never realized how much it would help the sore muscles after work and also added bonus is my teenagers sit and chat with me.
E Coffey – Christchurch – NZ
Source: Google Reviews
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We purchased the Vermont and are loving it. Maddie at Alpine Spas was great to deal with, we weren’t quite ready for the spa when it was about to be dispatched so the team happily held it until our site was ready. Great communication and great product.
1tebbs – Christchurch – NZ
Source: Google Reviews
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We installed our Vermont spa last week and absolutely love it. It looks attractive, it’s quiet and you don’t have to be a genius to work out the control panel. We’re grateful to our friend Aaron Perry for recommending Alpine spas. The whole process from ordering through Maddie to having it installed was seamless. The communication all the way through was excellent, I also recommend the Gold star delivery, the guys were very professional and took the stress away from us having to organise an army of men to get it to our site.
C Griffin – Christchurch – NZ
Source: Google Reviews
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Fantastic service, Jackson Prisk very helpful and informative. Jade at dispatch was great to deal with and very accommodating
S Walshe – Christchurch – NZ
Source: Google Reviews
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Jackson and the staff at alpine spas were very helpful, I would highly recommend checking them out first if you are looking to buy a spa.
A Skinley – Christchurch – NZ
Source: Google Reviews
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Great spa and after sale service. Jackson Prisk was a legend to deal with too.
D Tippett – Christchurch – NZ
Source: Google Reviews
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Absolutely love our spa. Service at Alpine Spa was brilliant and delivery very quick.
C Kirk – Christchurch – NZ
Source: Google Reviews
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Love my new Alta Hot Tub, the team at Alpine Spas where fantastic they helped every step of the way, the Hot Tub is awesome and is every bit as described I would not hesitate to recommend Alpine Spas.
G Spiertz – Christchurch – NZ
Source: Google Reviews
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Jay and the team were outstanding from selecting the right spa for us, to delivery as well as the after sales support. They went well and beyond what was expected. Highly recommend.
A Cribb – Christchurch – NZ
Source: Google Reviews
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When we decided to purchase a spa we had no idea where to begin. After looking at a few places, a friend suggested we try Alpine, and that proved to be a turning point. Jay was absolutely incredible to deal with, as he was friendly yet professional and knowledgeable. He answered all our questions, (and there were a lot of them) with great patience and advice. We finally settled on a Nordic spa which we are loving. A few tips for others looking – if you’re short like I am, 5′ 3″, you can’t stretch out in the lounger, so one lounger is probably your better option. Getting it up and running requires some handyman skills e.g. fitting the lifter, drilling a hole for the power chord. But once you’re good to go, it’ll be worth every dollar and time spent on set up. The delivery guys were awesome and the follow up has been excellent so far as well.
J Mary – Christchurch – NZ
Source: Google Reviews
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So pleased with our Tibet Spa from Alpine Spas. The service we had was excellent and communication great. Looking forward to some lovely times relaxing in our spa. Thanks heaps Kim
D Worx Ltd – Christchurch – NZ
Source: Google Reviews
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Amazing! Jackson was fantastic. Professional Service always kept in touch with my spa delivery times followed up call after sale to see how we were enjoying it. A++
K Smith – Christchurch – NZ
Source: Google Reviews
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We recently purchased a Nordic Spa and found the service excellent. Jay was very efficient and made the whole process so easy. Once sorted the spa was here within a few days. The whole company was awesome to deal with. We would highly recommend Alpine Spas to our fiends. Richard and Karleen.
K Eyles – Christchurch – NZ
Source: Google Reviews
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Jay was super friendly and fast with all communications. As we purchased our spa during lockdown we didn’t manage to get instore at any point. Jay answered all my endless questions quickly and we are really happy with our Munro spa pool. Lots of quality family time and the spa is great for massage and relaxation. The team at Alpine have continued to answer any questions etc re water care which has been great.
R Robinson – Christchurch – NZ
Source: Google Reviews
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Jackson was very I’m formative and so helpful. The Spa arrived a week earlier and worked out well for us. The men who set it up were friendly and pointed out important info for us to know. Have recommended Alpine Spa’s to two friends who are looking at buying one.
C Stewart – Christchurch – NZ
Source: Google Reviews
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On our first night it was sooo good and relax with watching TV & celebrate with drinks it worth to get Spa pool from the Alpine as the service are always checking to make sure you or your family are happy,…
J Nielson – Christchurch – NZ
Source: Google Reviews
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Great service, easy transaction. Jackson made it a breeze
P Winiata – Christchurch – NZ
Source: Google Reviews
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Adam – Slacks Creek – AU
Source: Google Reviews
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Really easy to purchase and fantastic customer service. Delivery to me was quick considering my location in Australia. Easy to put together, terrific instructions best of all it’s a fantastic infrared sauna .. Absolutely recommend Alpine.
G Woodgate – Slacks Creek – AU
Source: Google Reviews
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Fantastic customer service and an excellent product. Loving our Copenhagen sauna.
S Lavin – Slacks Creek – AU
Source: Google Reviews
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Purchased the Copenhagen sauna in Feb.2024 and it has not missed a beat. Temp. up to 70 degrees and easy to clean. A great addition to the recovery centre in the garage.
G Adams – Slacks Creek – AU
Source: Google Reviews
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Picked up an Alpine Spa at the Adelaide show and we’re extremely pleased with the service and sales advice. It’s just what we were looking for and Mary was extremely helpful. Thanks.
J Abbey – Dandenong South – AU
Source: Google Reviews
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My experience at Alpine Spas was excellent, thanks to Vishal’s extensive knowledge and guidance. Highly recommend
J Pellicci – Dandenong South – AU
Source: Google Reviews
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Such a great product and very helpful staff. I had a few issues when setting up the heater, when I emailed them about it they responded very quickly and solved the issue. I use my sauna every day and I’m very glad that I purchased it.
D Larkin – Dandenong South – AU
Source: Google Reviews
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Fantastic to deal with! Very helpful.great knowledge of the product. Loving the sauna!
R Collier – Dandenong South – AU
Source: Google Reviews
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Ordered an Oslo sauna through Mary at Apline Spas. Communication was excellent and she was super helpful in organising delivery around our holiday. The sauna is great and was easy as to assemble. Would definately purchase from Alpine Spas and Mary again.
C Mills – Dandenong South – AU
Source: Google Reviews
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Really happy with our Copenhagen Sauna. We use it almost everyday and love it. Thanks to Mary and the Alpine Spa’s team. Great job. We’ll be back for our next spa soon.
G Euhus – Dandenong South – AU
Source: Google Reviews
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I purchased the Copenhagen Sauna about 3 weeks ago, it’s the best purchase I’ve made recently for my health & wellbeing. I spoke to Mary the receptionist, she was so knowledgeable & helpful about my decision to purchase my sauna. I’m in my late 60’s, have worked recently cleaning houses , every muscle in my body was letting me know it wasn’t happy. After my 8 hours + cleaning I put my sauna on & sat in here for nearly 40 minutes. I went in & have a coolish shower & I couldn’t believe how great I felt. I had no residual soreness or aches in my muscles or bones. I am really loving my sauna & enjoying how I feel after my time in it. This is my relaxation time with myself. I’m in my nearly every second day. I’m so in love 🥰 with my sauna. Thank you again Alpine Spa’s & Sauna’s.
J Mahomed – Dandenong South – AU
Source: Google Reviews
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Very much enjoy our new spa in our retirement Mary was very helpful, and a pleasure to deal with
J Langley – Dandenong South – AU
Source: Google Reviews
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The staff & the particular member went out of there way to make sure we were happy with our purchase and that it suited our needs As
P Scarth – Dandenong South – AU
Source: Google Reviews
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Nothing but a pleasant experience at Alpine. Vishal was very knowledgeable and provided great customer service.
W Wypior – Dandenong South – AU
Source: Google Reviews
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Great spa and solid build quality. Feel very refreshed and relaxed after using. Highly recommend!
L McNally – Dandenong South – AU
Source: Google Reviews
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Exceptionally happy with our Barrel Sauna purchase. Beautiful product and process of purchase and learning all about saunas made easy/enjoyable thanks to expertise of Mary Edward. Mary answered my many questions promptly and ordering delivery, installation all seamless.
N Cootes – Dandenong South – AU
Source: Google Reviews
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Excellent service from the Dandenong sales team before and after purchase. Very happy.
D Hatch – Dandenong South – AU
Source: Google Reviews
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We purchased a sauna from their establishment at a favorable discount and have been thoroughly pleased with both the product and the exceptional customer service provided.
C Kaur – Dandenong South – AU
Source: Google Reviews
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Our experience with Alpine Spas in South Dandenong was incredible. The team are incredibly helpful and very knowledgeable about their products. The team also went out of their way to match the best product to our needs. Highly recommend them.
A Cross – Dandenong South – AU
Source: Google Reviews
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Friendly and knowledgeable service. Would definitely recommend.
M Noble – Dandenong South – AU
Source: Google Reviews
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We absolutely love our Nordic alpine spa! We use it every single day!! Our very busy family with teenagers get to come together each night in the spa and catch up!! From the visit to the showroom to the delivery has been fantastic even the follow up after the spa was delivered has been 10/10! Connor has been most helpful with any questions we had!! Highly recommend Alpine spas! 🤩
N Hikuroa – Auckland – NZ
Source: Google Reviews
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Great spa and great service during the purchase, Sharyn was great to deal with and the spa suits us well, very happy with our decision to go with Alpine
L Preston – Auckland – NZ
Source: Google Reviews
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Totally recommend Alpine spas. I am not normally a person to leave feedback but I am going out of my way to write this given the exceptional, prompt service I received. In particular from Bronte (Logistics Coordinator) and Connor (Penrose, Auckland Sales Consultant) I could write a book on my positive experience but I’m sure I have already shown my view on my experience with Alpine spas.
K T – Auckland – NZ
Source: Google Reviews
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A Verma – Auckland – NZ
Source: Google Reviews
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Recently went back to Alpine Spas for another one as we had moved into a new place. Mary was fantastic to deal with. In particular recognised that we were a previous customer and really looked after us.
R Stevens – Auckland – NZ
Source: Google Reviews
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Sharyn was fantastic and looked after us all the way through. Very easy process, arrived quickly. We are delighted with our spa!!
H Williams – Auckland – NZ
Source: Google Reviews
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Thanks Sharyn for your awesome service! We love our Fuji Alpine Spa – it’s perfect 😊
S Kearns – Auckland – NZ
Source: Google Reviews
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What a great modern show room. Very helpful.
S Anderson – Auckland – NZ
Source: Google Reviews
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Great service, communication. Very pleased with spa, would deal with this company again.
G Knight – Auckland – NZ
Source: Google Reviews
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Have had a great buying experience with our go to man Tom and the rest of the team. Our spa turned up with a small crack in one of the panel’s and a new one was sent without delay. Great customer service and an awsome spa, couldn’t be happier. Cheers team. Ken
K Deihl – Auckland – NZ
Source: Google Reviews
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Amazing spa and amazing service, Thanks Tom for all your help. Having a Spa while watching the Olympics 👌 it doesn’t get any better.
A Sciascia – Auckland – NZ
Source: Google Reviews
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Tom from Alpine was awesome to deal with. Made the process very easy and answered all of our questions. Great Service! Highly recommended Alpine Spas!
B Wylie – Auckland – NZ
Source: Google Reviews
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We recently went to the Fieldays to have a look at purchasing a spa pool. Once there we met Tom who was very knowledgeable and could answer all our questions. We explain to him that we couldn’t make a decision right then and there as we needed to check our sight to make sure it could go where we wanted it to go. Tom was very understanding, gave us his business card and at no point did we feel pressured to buy one from him. We contacted him a few days later to purchase the spa and this was a simple process. Since the spa has been delivered Tom has been in touch to see how everything is going. Thanks Tom for your great customer service, I would definitely recommend buying a spa from Tom at Alpine 😊
Alana – Auckland – NZ
Source: Google Reviews
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Great service from Connor McMahon in the Mt Wellington Store and quick responses from the company to our queries on chlorination. Had our Luciana spa for a month now and have used it every single day. Spa towels a nice touch too!
M Dallow – Auckland – NZ
Source: Google Reviews
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Great service. Great product. Great price. I was right to choose them for our new spa.
S Oyama (Snow) – Auckland – NZ
Source: Google Reviews
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We bought our spa from Alpine Spas and had an amazing experience right from the time we walked into the shop. The attention given to us, the service, the patience in explaining everything in detail how it all works, from purchase to delivery and maintainance. Sharyn, the sales person, made sure we fully understood the entire process before we left the shop.
C Guimaraes – Auckland – NZ
Source: Google Reviews
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We dealt with Connor at Alpine Spas and his service was excellent. He found the spa we wanted and had it all sorted and shipped within a week. His follow up with us to make sure everything was in order was brilliant.
P Nicholas – Auckland – NZ
Source: Google Reviews
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Prompt and excellent service. Love our new Spa!!
E City – Auckland – NZ
Source: Google Reviews
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We love our Fuji spa! It was great dealing with Jay, excellent communication and helpful advice. Thanks!
M Rotella – Christchurch – NZ
Source: Google Reviews
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We have had our Makulu Spa pool now for several weeks and thoroughly enjoy using it. Staff at Alpine Spas in Christchurch were friendly and helpful. In particular, Susan was a great help in providing advice as we needed it to decide on the pool we needed, make our purchase, and arrange delivery.
I MacKay – Christchurch – NZ
Source: Google Reviews
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We had a fantastic experience through Jackson at alpine spas in chch. As first time spa purchases we weren’t sure what to look for and he was very informative and helpful in helping us make the right decision for our family. We have had it a week now and the best decision we made, great for relaxing once kids are in bed or during the say to keep them entertained. The follow up service and team were very good also
L Harcourt – Christchurch – NZ
Source: Google Reviews
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Easy to Deal with the team at Alpine Spas, they keep you infromed on delivery timelines and seem to have good support with parts/consumables.
J Reid – Christchurch – NZ
Source: Google Reviews
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Alpine Spas (especially Susan and Jen) were a pleasure to deal with. The information pack is very thorough and clearly sets out everything you need to know before, during and after spa install. This is especially important for spa newbies like myself. The spa appears to be well made with thoughtful design touches and uses quality materials and components. I highly recommend Alpine Spas!
M Cottle – Christchurch – NZ
Source: Google Reviews
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Jay has been a dream to deal with, always helpful and quick to reply to any questions I had.
G Mustard – Christchurch – NZ
Source: Google Reviews
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Great communication from Maddie at Alpine. The sauna was surprisingly easy to assemble and has worked great since it arrived. Very much recommended.
G Holmes – Christchurch – NZ
Source: Google Reviews
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Loving the Spa, great customer service from Susan Grobler, made me welcome from the get go. Great delivery experience, the guy who delivered was so helpful and had some handy advice too. Would definitely recommend Alpine Spas.
J Lewandowski – Christchurch – NZ
Source: Google Reviews
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Alpine spas chch were great to deal with . Our salesperson Susan Grobler was easy to chat with no pressure to buy and told us all we wanted to know . Would highly recommend
E Goodhue – Christchurch – NZ
Source: Google Reviews
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Dealing with all the friendly folk from Alpine spas was an absolute pleasure. From start to finish the process was smooth and efficient. If I can say a big thank you to Jay who was extremely efficient with his email replies and friendly support along the way. The computer system incorporated in these Spas are so intelligent, When full, the Auto purge comes on and it starts heating up. We were sitting in our new Matterhorn Spa 12 hours after installation at 40 degrees, Absolute bliss. Thankyou to all the friendly team at Alpine Spas.
B Robertson – Christchurch – NZ
Source: Google Reviews
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Decided to purchase a spa, looked at second hand spas and new as well but decided we wanted a new spa and Alpine Spas was the obvious choice after research. I used Alpine Spas website to contact them and we were contacted by Jay promptly and I had a quote quickly after for our Colorado Spa. The spa was delivered on time as promised and communication from Jay through to dispatch was great. I chose the bronze level delivery which was free to Mainfreight depot but they offer 2 more levels of delivery, not long before we received the Spa Jay sent me all the manuals on email and you also receive them with the Spa in hard copy also. If power consumption is a concern then contact your power company and see if they offer Day/Night rates ! I have paid $150 had the new metre installed and now my Alpine Spa does most of its work on cheap rates as Alpine have thought of that with there Psav function ! Even when you refill after 4 months turn it on at the start of your night rate to heat and save more ! What are you waiting for ? Don’t procrastinate like I did we love and wish we bought it sooner ! Call Jay in Christchurch !
D Main – Christchurch – NZ
Source: Google Reviews
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We purchase the Nepal Spa and love it. Has a lounger and two bucket seats which is perfect for Hubby and me.Love my legs and feet being massage after a day in retail. The Colours that show with the led lighting, very relaxing. Maddie did an excellent job with the sale. Delivery staff were awesome. Would definitely recommend.
S Stapleton – Christchurch – NZ
Source: Google Reviews
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Love my Nordic spa from Alpine. Very good quality and more room than my old one that was the same size. The team at Alpine were awesome to deal with and the guys delivered it and put it into place. Great service and would recommend Alpine Spa to anyone
B Kidd – Christchurch – NZ
Source: Google Reviews
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Jay was awesome to deal with, high level of communication throughout.
D Upperton – Christchurch – NZ
Source: Google Reviews
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Jay and team at Alpine Spas where great to deal with when choosing our Montreal spa for my family. Great knowledge and advice, friendly and also great to know there is after sale support when needed. Thanks heaps. Nick H from Lincoln.
N Hudson – Christchurch – NZ
Source: Google Reviews
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Awesome people to deal with…great service…
B Jones – Christchurch – NZ
Source: Google Reviews
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Great service, would recommend, Jay was super helpful we ended going with a different spa then we originally went in for and it fits perfectly with our lifestyle. Thanks to Jay for taking the time with us in finding the right spa:)
A Hatchard – Christchurch – NZ
Source: Google Reviews
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Great sales team onsite, online, on phone and follow up too!
K Shields – Christchurch – NZ
Source: Google Reviews
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Wonderful service from the team at Alpine spas. We have received our new spa and are very happy with the quality so far. Thank you!
C Acraman – Christchurch – NZ
Source: Google Reviews
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Highly recommend Alpine Spas. We are so happy with our purchase! I am in it every night and so relaxing. If you mention my name as recommending you to Alpine Spas, through the family and friends deal you get a free gift with your spa, a chemicals kit, bottle of wine and glasses. They delivered it straight onto our deck, and we were very impressed with the service. I think from the time we ordered it to when it arrived at our house was only 2 weeks or so. We got the Colorado and love all of the features and it was a pretty good price!
S Kennedy – Christchurch – NZ
Source: Google Reviews
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“”Something About Mary”” If you’ve read the reviews already about Alpine Spas and how incredible Mary is to deal with then read on …. because here’s another one ! Not often enough these days do you get customer service that is as friendly and knowledgable as that which you will get from Mary. From the moment we walked in simply to enquire about the “”Nevada”” Spa …we were blown away.. to the extent we purchased the Spa before we walked out – no hard sell from Mary at all – just honest, friendly, knowledgable advice that meant we didn’t want to deal with anyone else !. Mary went above & beyond to answer all of our “”novice”” questions and gave us the best possible deal we could have ever imagined. The Spa itself is unbelievable … we ABSOLUTELY LOVE IT and have been in it every day ..or night since we set it up almost 2 weeks ago. A shout out as well to Damo at the Depo where we collected the Spa from as his assistance and advice re: transport and unloading etc.. was also greatly appreciated. I can’t recommend Alpine Spas highly enough. # Since making our purchase & advising Family members, 2 have been, dealt with Mary and both purchased an Infrared Sauna each – both were equally impressed with Alpine Spas product… and of course.. Mary.
C CAHILL – Dandenong South – AU
Source: Google Reviews
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I purchased the Oslo sauna and I absolutely love it. Mary has been fantastic in her customer service and I am so impressed with the quality of the sauna and how easy it is to put together. The clips on the sides are brilliant. I have told so many friends that they need one too!
H Allen – Dandenong South – AU
Source: Google Reviews
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Stellar Service at Alpine Spas As a research-oriented person, I delve deeply before buying anything significant. That’s how I found Alpine Spas while searching for a small spa. Their pricing was fantastic, and both the spa components and the heat pump were high-quality. But the true standout was the communication with the manager/owner, Kyle Clement. He was informative, relaxed, organized, and incredibly knowledgeable. What truly impressed me was his reliability – he said he’d call, and he did. Life took an unexpected turn when my wife received a cancer diagnosis. Kyle’s response? Pure class. He offered zero pressure to buy, even suggesting I put everything on hold. Ultimately, despite Alpine Spas’ amazing service, I ended up buying from a friend’s nearby business. While Kyle might’ve been disappointed (understandably!), he never made me feel bad about my decision. My friend actually matched the price Kyle offered but openly admitted Alpine Spas had given me a fantastic deal, one he found tough to compete with and still make a profit on, even for a friend. This entire experience highlights Alpine Spas’ commitment to exceptional customer service, quality products, and clear communication. While I ultimately chose my friend’s business for its proximity and the ease of contacting him if needed, I wouldn’t hesitate to recommend Alpine Spas to anyone. Thanks again, Kyle, for everything
J McKay – Dandenong South – AU
Source: Google Reviews
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Mary was fantastic to deal with. Very friendly and accommodating. Ask for Mary she’ll get it done
R Benjamin – Dandenong South – AU
Source: Google Reviews
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Mary was great to deal with in choosing our spa, fence regulations and operation instructions. We put a deposit on a spa then changed our mind and she transferred the deposit over to the spa we really loved. We were encouraged to make the most of the deals at the time and ended up with an all inclusive spa. A few people have seen ours and are also looking at alpine spas now for themselves because of the great quality for price. We are so happy we came across alpine spas and strongly advise people looking to look there first.
k collaco – Dandenong South – AU
Source: Google Reviews
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There’s a lot of shady spa companies out there unfortunately, so did some homework before deciding on Alpine Spas. Mary in the Melbourne showroom was very helpful and the delivery guys they use are great. The spa (Nepal) itself is good quality and we’ve been enjoying it every evening.
J Coleman – Dandenong South – AU
Source: Google Reviews
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Mary and Maddie were absolutely awesome to deal with and most importantly am super happy with the ice bath and the matterhorn. The delivery was simple and on time and after doing a LOT of research these guys were just ahead in every area. Great value for money, would highly recommend.
c rennie – Dandenong South – AU
Source: Google Reviews
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Edit: original review didn’t come through. We love our sauna and use it every day. Extremely happy with communication and on time delivery
C Perks – Dandenong South – AU
Source: Google Reviews
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We purchased the Kingston spa from Alpine in 2021 and took delivery in Dec 2023 when our new home build was complete. Alpine were amazing and had no problems at all in holding our order for us until we were ready to accept delivery late last year. Mary from their Melbourne office has been such a great help to us with all the questions we’ve had as first time spa owners. We are def recommending them to all our friends and family and are so grateful we came across the company at the Melb Pool and Spa show. Thank you team, we really appreciate all your advice and support and look forward to staying long time customers.
L Scarth – Dandenong South – AU
Source: Google Reviews
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Piece of mind dealing with an Australian company when purchasing a sauna. Great product and customer service.
C Fletcher – Dandenong South – AU
Source: Google Reviews
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Mary, from Alpine spas was amazing ,from the information about the spa ,how it works ,how much power it used and , how easy it is to maintain ,delivery info and so on, the delivery guys were awesome ,so organised, prompt , and abliging ,gentleman. We couldn’t be happier with our Alpine spa. Thanks Mary, with your advise and expertise we made the right choice .
J S – Dandenong South – AU
Source: Google Reviews
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Love our new Nepal spa! It’s used every day and is the perfect way to relax! Alpine spas are made very differently and are very good quality. Maddie at Dandenong store was excellent and helped us choose the right spa for us. We decided to get our own electrician to connect it for us as the electrician they recommended was going to charge us a lot more to travel where we live (only 40 minutes from the shop) Our electrician recommended it to be hardwired to a 25 amp instead of the recommended 15 amp plug in so we did that and it’s been perfect. Heating the water and pumps and jets work very well. Love it !
K Cammarano – Dandenong South – AU
Source: Google Reviews
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Mary was the best. Everything worked out beautifully. She jeot us informed all the time. We had to get ours craned in as we live in a townhouse. Nary organised it all. It also works great and was a very reasonable price.
l bacon – Dandenong South – AU
Source: Google Reviews
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I recently bought an outdoor barrel sauna and ice bath from Alpine Spa, and it’s been a fantastic experience. The sauna is a true gem – superbly crafted and perfect for relaxation. What made my experience even more special was the sales/customer service, especially from Mary. She was incredibly helpful and knowledgeable, making the entire process smooth and pleasant. Highly recommend Alpine Spa for anyone looking for quality spa products and exceptional service!
S Dovali – Dandenong South – AU
Source: Google Reviews
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I purchased an Alpine Spa just before Christmas 2023 and was lucky enough to have Mary look after me. She went above and beyond to ensure I had my wonderful Quebec spa delivered and installed before Christmas Day for my extended family to enjoy over the break. It arrived with everything as described within one week of ordering it. Thank you so much Mary. You made our Christmas just a bit more special. Dean from Seymour.
D Crawley – Dandenong South – AU
Source: Google Reviews
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Love my Alpine Sauna. Perfect size for one or two. Exactly what I needed for self-care, relaxation and wellbeing. Service and price was great for the product- couldn’t be happier!
L Wesley – Dandenong South – AU
Source: Google Reviews
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Great service, great communication and even better products. Mary was very knowledgeable and a great help.
N Brajdic – Dandenong South – AU
Source: Google Reviews
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R Ritson Trenwith – Auckland – NZ
Source: Google Reviews
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H Properties – Auckland – NZ
Source: Google Reviews
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Tom from Alpine was awesome to deal with, fast and efficient service. Highly recommend Alpine👌
M Heanue – Auckland – NZ
Source: Google Reviews
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Great investment. Very happy.
P Robinson – Auckland – NZ
Source: Google Reviews
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Had our spa almost two months now, absolutely love it. Tom and the team at Alpine were great to deal with, quick response and seamless delivery.
K Silson – Auckland – NZ
Source: Google Reviews
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We dealt with Tom when we purchased our Alpine Spa. Tom made the purchase very easy and hassle-free. No ‘hidden’ costs. Extras added for no additional cost. The after sales contact has been outstanding. The spa itself is exactly what we required. We would definitely recommend Alpine Spas.
K Blue – Auckland – NZ
Source: Google Reviews
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Tom from Alpine spas was great to deal with made the whole process very simple and the purchase was all done via email, he provided lots of information and clarity and our spa is great!!. Would not hesitate to purchase through alpine spas in the future.
H Day – Auckland – NZ
Source: Google Reviews
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Dealing with Mary at Alpine Spas was easy and friendly. Mary was able to answer all my questions and I am very happy with the product and follow up to date.
R Adam – Auckland – NZ
Source: Google Reviews
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Great knowledgeable staff, excellent communication and made collection easy. We really love our Alpine Matterhorn spa.
B Murray – Auckland – NZ
Source: Google Reviews
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Great buying experience, awesome spa, and very friendly service! Ask for Connor if you want to buy a spa!
C van der Merwe – Auckland – NZ
Source: Google Reviews
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J Cliff – Auckland – NZ
Source: Google Reviews
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Clients wanting the addition of a spa pool for their new home would be wise to view Alpine Spa’s to find the right style, look and functionality they are looking for in a spa pool. We love our Yukon model and were super impressed with the customer service and delivery experience we had from Alpine Spas.
H & Lifestyle Ltd – Auckland – NZ
Source: Google Reviews
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Sahil was fantastic to deal with! Replied to our message instantly and was very helpful with all our questions even on a Sunday after 5pm. The team at Alpine provided us with a pleasant experience, great quality spa and a whole bunch of extras as well as a good saving! Highly recommend them 🙂
J Martin – Auckland – NZ
Source: Google Reviews
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Great spa and great service from Mary! Very happy with the purchase and our family love it!
A Scarr – Auckland – NZ
Source: Google Reviews
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Annemarie – Auckland – NZ
Source: Google Reviews
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Alpine Spas where great to deal with! Went in their shop advised the size i was after. They had a great selection and looked really good quality. They had great end of financial year deals on. Bought the Spa for my old man whilst he was overseas. The whole process was nice and easy. Delivery guys where great! My old man loves the Wi-Fi connectivity turns it on at work and it’s ready by the time he is home!
P c – Dandenong South – AU
Source: Google Reviews
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We bought the Matterhorn Spa and Barrel Sauna. Simply love the product and can proudly say the traditional saunas are way better than infrared ones. The quality of the product is great too.
R Bhakoo – Dandenong South – AU
Source: Google Reviews
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I am very happy with my spa. Amazing Spas ! Thank U Mary for your amazing customer service.
C Ryan – Dandenong South – AU
Source: Google Reviews
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Great experience with Alpine Spas. Staff were easy to deal with and helped me coordinate my own transport without issue. Sauna instructions and videos were detailed and assembly was very straightforward. Highly recommend 👍🏼👍🏼👍🏼
C Ayrton – Dandenong South – AU
Source: Google Reviews
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Mary at Alpine spas made my buying experience so very easy and straight forward. She was able to answer all my questions and facilitate the sale over the phone. She was very kind and patient with me and my questions, as we live in a different state and we were buying this spa sight unseen, which made me a little nervous! But Mary put my mind at ease as she was very knowledgeable. I wouldn’t hesitate in recommending purchasing a spa from Alpine Spas.
S Perfect – Dandenong South – AU
Source: Google Reviews
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Great sauna, easy to install (did it alone) and just clips together and plugs in…. Needs only normal power plug so no electrician needed. Perfect for a single person to use and the large glass door prevents any claustrophobia. Shipping was easy and the packaging good and solid. Have used it after every gym session, can’t wait until winter as well!!
T Rann – Dandenong South – AU
Source: Google Reviews
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Fantastic product. Absolutely love having our outdoor showers now!!
T Ollerton – Dandenong South – AU
Source: Google Reviews
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Alpine was great to deal with. Maddie and the team were very Professional, made the process easy , great value and the service was excellent. Inter- state delivery was a breeze and the sauna is amazing and great quality. We absolutely love our sauna ❤️
M Karipa – Dandenong South – AU
Source: Google Reviews
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G Duncanson – Dandenong South – AU
Source: Google Reviews
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My wife & i bought a Oslo Sauna off Maddie at Alpine Spas.It has been the best thing we have bought.We use it everyday & feel alot healthy for it.Delivery was to our door & on time.Suana was very easy to assemble.Maddie was great to deal with
J Porter – Dandenong South – AU
Source: Google Reviews
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I couldn’t recommend alpine spas infrared sauna enough. It has been the best addition to the house and the service was excellent. Highly recommend
B Williams – Dandenong South – AU
Source: Google Reviews
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Great customer service even better product! Best investment for health I’ve ever purchased 10/10!
D Cassar – Dandenong South – AU
Source: Google Reviews
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I purchased a Duo spa from Mary at Alpine in October 2023 and it was quickly delivered. It is perfect for one person and works well. It is located in a glass house and I use it two or three times a week. Very happy with my purchase and I would recommend the company.
C White – Dandenong South – AU
Source: Google Reviews
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thank you Mary I received my sauna & just love it . I’m very happy with the service you provided & the product .i would highly recommend Alpine spas for any Health & Wellness business or general home use
D McNamara – Dandenong South – AU
Source: Google Reviews
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Mary was wonderful to deal with. Very helpful and patient while we made our decision, and happy to help with follow up questions after purchase. No problems with our spa since we have had it.
E Widjaja – Dandenong South – AU
Source: Google Reviews
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Absolutely love my barrel sauna, awesome product and perfect customer service. Thanks guys
V Decristofaro – Dandenong South – AU
Source: Google Reviews
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Very helpful and friendly staff can recommend the olso sauna great sauna
L Pisani – Dandenong South – AU
Source: Google Reviews
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I purchased the barrel sauna 14 months ago and dealt with Mary and the team. She was able to confidently answer all my questions and concerns including giving me details of an electrician to help with the install. The sauna has been amazing, I use it four to five times a week and is great for my health and the sauna is great quality. Excellent service and great products from Alpine Spas Noble Park. I highly recommend.
C T – Dandenong South – AU
Source: Google Reviews
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Alpine spas was great especially dealing with Mary she was very helpful and understanding 🙂 Thx. Marlene Zatovic.
M Zatovic – Dandenong South – AU
Source: Google Reviews
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W Smith – Auckland – NZ
Source: Google Reviews
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A big thanks to sharyn who took care of all our requirements and needs for the new munro,and looked after our friends with their choices of spas ,great service thanks alpine.
Q Fowler – Auckland – NZ
Source: Google Reviews
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We purchased our spa with the help of Sharyn! She was great to deal with and everything was sorted easily over the phone and by email. Would highly recommend! We absolutely love our spa!
R Browne – Auckland – NZ
Source: Google Reviews
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The entire process from discussing our options to install was very simple, thanks to Mary. Mary explained our options, was very informative and we are delighted with the product. Everything is as we were told it would be. Highly recommended.
J Dyson – Auckland – NZ
Source: Google Reviews
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Great deal with alpine spa everything they promised. A little bit dearer than second hand but everything was brand new and ready to go we are not fixing someone else’s problems. Thanks to Mary a excellent sales lady to deal with.
P Jones – Auckland – NZ
Source: Google Reviews
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I brought a Alaska spa pool. The young lady Mary who helped me with my purchase was very help full .I ordered my spa on a Friday.The following Friday I was relaxing in it.Very fast service .I have been to the store in Christchurch just to touch base with the people I will be dealing with. They are all very help full and nothing’s a problem. I’m pleased I went with alpine spas great company great people great spa thankyou alpine spas Cheers Linsey
l richardt – Auckland – NZ
Source: Google Reviews
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D Gow – Auckland – NZ
Source: Google Reviews
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Thanks Sharyn Miriam I love it!!!!! I have used it nearly every night and has improved my sleep immensely – damn I needed that to happen lol. So nice to sit in with jets on full looking up at the stars on a clear night. Am very impressed with the power of the jets, overall I highly recommend the Fuji. Also thank you for making the purchase and delivery a breeze. I love my Fuji spa!!!! 😊 😊 😊. Sharyn was/is amazing – she will answer any questions you may have 🙂
L Craig – Auckland – NZ
Source: Google Reviews
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Absolutely love our new Montana Alpine spa. Dylan went above and beyond with all our questions and made the choice of which spa suited us perfectly. Delivery was prompt and cant say thankyou enough.
R Hayman – Auckland – NZ
Source: Google Reviews
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We are so pleased with our spa! We have received nothing but quick and exceptional service since purchasing. We would highly recommend.
S Carne – Auckland – NZ
Source: Google Reviews
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Thanks to Tom Bosley (Sales) for a great experience buying our new spa. Nothing was too much trouble, great guy to deal with if you’re in the market for a spa. Delivery to Kawerau was effortless and the installation guys were outstanding. They drove 1.5 hours from Tauranga and back. The delivery install was well worth the cost as they had specialised equipment to make the job easier than I could’ve done it.
Brian – Auckland – NZ
Source: Google Reviews
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Sahil and all the Alpine spa team are amazing. The customer service is the best I have experienced, communication amazing and clear instructions. Highly recommend. The spa is great too.
c rebbeck – Auckland – NZ
Source: Google Reviews
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Very friendly and helpful service from Sahil and the rest of the team. Great communication throughout. Perfect.
J Small – Auckland – NZ
Source: Google Reviews
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Alpine Spas and Sharyn were excellent, I was kept updated about delivery dates, and the spa is fantastic, best thing I ever bought for myself.
L Mabin – Auckland – NZ
Source: Google Reviews
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Outstanding service and communication throughout. Sahil was our first point of contact and moved things quickly and sorted delivery date etc. Spa delivered on time and couldn’t have been any easier. Thoroughly recommend !
P Pirihi – Auckland – NZ
Source: Google Reviews
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Great selection of spas, hot tubs, swim spas and saunas. Friendly staff with thorough knowledge of their products. No pushy sales!
E Charles – Auckland – NZ
Source: Google Reviews
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I purchased a spa with the help of Sahil, who was great, he provided all the info I required and gave me the pros and cons between the spas, he followed up after my initial visit to see how my decision was going but without being intrusive or hassling me, I’m very happy with my purchase and the service I received from Sahil
s hummels – Auckland – NZ
Source: Google Reviews
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Absolutely amazing service and spa! We can’t recommend Alpine Spas enough. Right from the start when we made the decision to get a swim spa, the staff have been so incredibly helpful, providing sound advice, service and recommendations. The team at Alpine Spas are amazing. They made the whole process right through to the delivery a smooth, easy and great experience all around. The communication and service has been absolutely outstanding. We are really enjoying our Trident Swim Spa and we highly recommend Alpine Spas to anyone considering buying a swim spa 🙂 John & Bee
B Foster – Auckland – NZ
Source: Google Reviews
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Seriously amazing service. Brought on Monday (public holiday even) from Conner who was awesome, helpful and honest. Delivered by 9 am Thursday. Sooooo happy. Mary was great as well. She provides great after service. Would highly recommend Alpine
S Blackwell – Auckland – NZ
Source: Google Reviews
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Still loving our new spa nearly 3 months on. Very easy from purchase to delivery. Great communication and kept informed along the way. Nothing better than after a long day to relax and unwind. Best purchase ever! 😀 now we have another family member looking to purchase 😊
V Warner – Auckland – NZ
Source: Google Reviews
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Staff very friendly and helpful. Whole experience was a breeze. Highly recommended
M Chadwick – Christchurch – NZ
Source: Google Reviews
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We bought a Montana spa and found the staff Knowledgeable and helpful. I would recommend to visit here first if you’re in the market for a new spa pool.
p schulz – Christchurch – NZ
Source: Google Reviews
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L Wanda Cowan – Christchurch – NZ
Source: Google Reviews
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We just got our new Alpine Matterhorn Spa. The process from quoting to delivery has been awesome and the staff have all been great to deal with. The Matterhorn spa is a prefect fit and was a great price. I have been and will continue to tell everyone about it and if you are in the market for a spa you can’t go wrong with an Alpine.
G Rawlings – Christchurch – NZ
Source: Google Reviews
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Jackson in sales was friendly helpful and quick to reply with any queries. We got the Vermont and loving it! I will say that it’s really good for two adults and kids otherwise it’s a wee bit on the close quarters side for 3 or more adults together but as this is just for the two of us it’s fine. Loving the high pressure jets sooo relaxing and love the different seating options I’d recommend Alpine Spas for sure!
C May – Christchurch – NZ
Source: Google Reviews
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Great experience with our Sauna purchase. Jackson was professional and helpful. Felt looked after the whole way and hassle free. Sauna itself works really well too. Highly recommend.
V Chen – Christchurch – NZ
Source: Google Reviews
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Had the pleasure of dealing with Jay to purchase my Olso infrared Sauna, Jay and the dispatch team made the whole process effortless with the ordering, shipping and delivery. I’ve been using the Olso almost daily which I have been LOVING, and so it was quick easy to set up. If anyone is thinking about going with Alpine Spas, I would highly recommend!
C Lee – Christchurch – NZ
Source: Google Reviews
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Susan was amazing to deal with, great product knowledge and overall service was outstanding. Have already recommended others who also purchased! Nothing but good things to say about the whole experience!
H van Son – Christchurch – NZ
Source: Google Reviews
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Excellent service, Jackson is very knowledgeable about this product, very attentive and responsive to my questions and great customer service. My husband just loves his Christmas present.
D Suttie – Christchurch – NZ
Source: Google Reviews
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We picked up the spa from Mainfreight Thursday last week. We are thrilled with it!!! Can’t wait to get it running and using it. We are so impressed with our decision to deal with Alpine Spas and especially your professionalism Jay Regards Murray and Lynda – Whangarei
L Graham – Christchurch – NZ
Source: Google Reviews
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From first contact until delivery Alpine Spas delivered a first class experience. We had ordered through another company but after 10 months of poor communication and no delivery in sight, Alpine advise the available models, the video’s and descriptions gave us a clear understanding of what we were buying (without actually seeing it), and delivery was arranged as promised and on time. A great experience and we are enjoying a great spa pool!
G Thompson – Christchurch – NZ
Source: Google Reviews
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We brought the Nordic spa with the help from Jay from the sales team and what can I say …. Awesome spa, awesome service and awesome customer service
C Dollimore – Christchurch – NZ
Source: Google Reviews
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We couldn’t be happier with our spa! Great service, very fast delivery and fantastic communication throughout the whole transaction. Would definitely recommend this company and their spas!
K Woodhead – Christchurch – NZ
Source: Google Reviews
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We purchased a Boston master spa through Alpine spas just before Christmas. There were 2 models that I was considering, but after chatting with Jay (our fabulous Alpine sales rep) about our families priorities in a spa the Boston was a clear winner. We love soaking in it most nights, star gazing, looking at satellites and shooting stars. It’s awesome family time with our teenage children as well. I’d like to thank the fabulous team we have dealt with at alpine so far, Jay with all his helpful advice dealing with a first time spa buyer and all my questions and Jen in dispatch who was so helpful and made sure we got our spa before Christmas even though we were the hold up with delays in our concreting. Will be recommending alpine to all of our friends if they are considering buying spas in future.
Maria – Christchurch – NZ
Source: Google Reviews
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Susan was great to deal with! Took the time to understand our needs and wants and recomended the right spa. Wasn’t rushed or felt pushed. Would definately purchase our next spa with Susan! Cheers
C Davies – Christchurch – NZ
Source: Google Reviews
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Susan was really great with all the answers to our questions and quick to respond to my emails while we changed our minds about which spa to purchase! We finally settled on the Sierra and have been using it non stop! Please pass on our thanks to Susan…she is a marvellous asset to the team in Chch.
C Riley – Christchurch – NZ
Source: Google Reviews
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Special thanks to Maddie Williams and Jay for their sensational service in helping us select the Makalu hydrotherapy spa pool. Slightly smaller & ideal for 2-3 persons this spa pool has all the bells & whistles & is perfect for our needs. We simply love it ! Thankyou again Alpine Spas !
B Bateman – Christchurch – NZ
Source: Google Reviews
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Love the staff, especially maddie, very happy with my spa
Jacob – Christchurch – NZ
Source: Google Reviews
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I Sincock – Christchurch – NZ
Source: Google Reviews
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Alpine spas has the best quality spas around as well as the best customer service around. They make sure you have everything you need as well as the right spa for you and your family. Jason at alpine spas made the process easy and simple he answered my many questions and followed up after once the spa was up and running highly recommend to anyone you will not be let down. Thanks so much Jason 👍🏻
H Dayo – Christchurch – NZ
Source: Google Reviews
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Susan was extremely informative and left me with no doubt on the pool I needed. She took calls or replied very quickly to my queries. Very pleasant nature and a credit to the Alpine Sales team.
J Mitchell – Christchurch – NZ
Source: Google Reviews
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Susan was easy to deal with, she answered any questions promptly and checked to see how we were going. Good service from Alpine spas
J Farm – Christchurch – NZ
Source: Google Reviews
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Jay at Alpine Spas was awesome to deal with. Service was great from start to finish and the Nordic spa we got is perfect for our family to spend quality time together. Love it!
B Gray – Christchurch – NZ
Source: Google Reviews
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Great communication and speedy reply, many thanks Susan for helping us through the purchasing process it was an easy and simple to follow. Thanks for your help.
Y – Jerry Levi – Christchurch – NZ
Source: Google Reviews
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Had such a great customer experience with SUSAN GROBLER and the purchase of our new spa. She was so accommodating, friendly and informative. Thanks for your help.
V Setz – Christchurch – NZ
Source: Google Reviews
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G Teena Paul – Christchurch – NZ
Source: Google Reviews
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We had a really good experience dealing with Alpine Spas in Auckland. Susan pointed us in the right direction and we have been really happy with the whole process from sales through to after sales and delivery. It has all been very simple and we are really happy with the Spa.
D Floyd – Christchurch – NZ
Source: Google Reviews
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Alpine spas were very helpful and delightful to work with. Susan the sales consultant was a dream and really took the time to understand my family needs and how we would be using the spa. She was very conscious of my island roots and the need for space for our voluptuous family. The spa we got has ample of space for everyone to fit in with space to move. Its a definite magnet for family and friends, and a good place to start conversation without those devices. I’m super happy with this purchase and I’ve earned some major brownie points with the Queen of the house. The delivery options were awesome and everything was super easy to use. I would definitely recommend going with Alpine Spa and as they are such good buggers, they may even throw in a few extra goodies to entice you over the line.
N Vaitupu – Christchurch – NZ
Source: Google Reviews
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D Kiff – Christchurch – NZ
Source: Google Reviews
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Thank you Susan you were an amazing sales person. Explained everything to us about the Spa when we were looking at purchasing our spa. We would recommend Susan to anyone for product knowledge and personality. Thanks Susan for all your knowledge. All the best for Christmas. Cheers Mary & Terry
M Spackman – Christchurch – NZ
Source: Google Reviews
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Great service and communication. Spa is fab.
M Collins – Christchurch – NZ
Source: Google Reviews
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Very easy company to deal with, responsive to questions, great experience
M Lawrence – Christchurch – NZ
Source: Google Reviews
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Jay was communicative and efficient. We secured my spa and had everything completed with under a few hours. Easy to deal with – highly recommended 🙂
M vose – Christchurch – NZ
Source: Google Reviews
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Susan was great to deal with, with a wealth of knowledge and a friendly professional manner. This was the first, and last place we looked as we were so impressed we bought then and there! Really loving our new high end Grand Canyon! Jasen & Sarah
J Smith – Christchurch – NZ
Source: Google Reviews
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Wow, what a great team, made purchasing and delivery so easy. Thanks Susan Grobler for the great communication. Lovin the long hot soaks.
R Feron – Christchurch – NZ
Source: Google Reviews
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during lock down I spoke to Susan, she’s awesome she helped me all possible way during Auckland lockdown. it was hard me and my wife mentally draining, i called Susan the Angel she solved the problem. thank you so much you are the best sales person.
r ali – Christchurch – NZ
Source: Google Reviews
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Alpine Spas have so far been extremely accommodating. From the initial enquiries prior to purchase, to the purchase and then the after sales service, the staff have been extremely helpful and supportive. We LOVE the spa!
C Janes – Christchurch – NZ
Source: Google Reviews
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We bought the Alaska spa Jay was our sales rep from start to finish and his service and support was fantastic we love our new spa Thanks team at Aloine spas you lot rock 💦
r pottinger – Christchurch – NZ
Source: Google Reviews
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Company was great to deal with and very friendly. Shipping was simple process as was construction. Minor issues with the magnets on the doors not staying fully closed but that was easily fixed with another one. Sauna itself for the price, is great and will be certainly looking at a bigger one at a future date.
B Crewe – Dandenong South – AU
Source: Google Reviews
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I found Mary and the team at Alpine super helpful and answered all of my questions. Thoroughly recommended.
M Dishon – Dandenong South – AU
Source: Google Reviews
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Fast response, great customer service, love the sauna!
J G – Dandenong South – AU
Source: Google Reviews
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Mary was very patient with my questions and really helpful. So good to call someone who knows what they’re talking about!! Thanks Mary
Y Rafferty – Dandenong South – AU
Source: Google Reviews
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Mary Edward took a lot of time to explain so much of info in detail. She was very thorough and patient with us. Helped make the experience of buying a spa so easy. Always so helpful. Highly recommend anyone to see her when wanting to buy a spa.
M Masilamany – Dandenong South – AU
Source: Google Reviews
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Dealing with Mary at Alpine was an absolute pleasure. Mary had all the info and could answer any question during the sales process. When I setup the spa Mary was 100% helpfull. And even called to see if the setup was going well.. If you’re looking for a Spa, call Alpine and ask for Mary. The product is great and Mary’s service is 10 out of 10
A Goodman – Dandenong South – AU
Source: Google Reviews
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Mary was absolutely amazing in delivering on every promise with our spas purchase. I would definitely recommend Alpine spas to my friends and family.
m bury – Dandenong South – AU
Source: Google Reviews
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great service the girls were on point well done
C Hill – Dandenong South – AU
Source: Google Reviews
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We had a good experience purchasing a spa and sauna from alpine spas. I highly recommend them and excellent service and communication from Mary and all the team members. Ask them lots of questions about setup and maintenance. Make sure you are prepared to look after your spas/saunas. They are most enjoyable on cool nights and ours is protected by a large umbrella. So you can sit in the rain or under stars. We got the Tuscan shell on our spa and it’s really a beautiful looking spa.
M Mac – Dandenong South – AU
Source: Google Reviews
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Great experience. Amazing staff, great knowledge . Love the spa
s b – Dandenong South – AU
Source: Google Reviews
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Due to no fault of Alpine, we never even managed to execute the order we had planned over several months with them for a large swim spa. Despite this, the team, especially Mary, were polite, efficient, and untroubled by our difficulties and cancellation. An exemplar of what customer service should look like. Our deposit was returned in full and promptly.
J Shout – Dandenong South – AU
Source: Google Reviews
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Great service and easy to deal with, fast delivery to Tas
A Elphinstone – Dandenong South – AU
Source: Google Reviews
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We have had our Juno splash for over a year now. Excellent spa. We love the fit and finish and ease of use. Staff were very pleasant to deal with and helpful with any and all questions along the way.
R Crigan – Dandenong South – AU
Source: Google Reviews
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Went to go see Mary at Alpine spas and she was absolutely amazing. She was very knowledgeable and answered every question that we had with complete professionalism. It was an amazing experience from start to finish. We are very happy with the quality and service. Happy customers!!
G Cento – Dandenong South – AU
Source: Google Reviews
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Purchased a Mini Vista Sauna and was really happy with the product and customer service. The Sauna was very simple to put together and they have great support if there are any questions. The Sauna being $20,000 cheaper than some quotes I got I am pleasantly surprise how good it is, looks great and performs brilliantly. Love it.
Ryan – Dandenong South – AU
Source: Google Reviews
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Found to be very helpful and easy to understand in relation to all and any questions I asked. Will deal with this business again . So nice to buy something and have no problems .
R Miller – Dandenong South – AU
Source: Google Reviews
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Andrew at Alpine Spas Dandenong was a pleasure to deal with when I purchased my barrel sauna. He was professional and any follow up questions were replied to promptly.
c herring – Dandenong South – AU
Source: Google Reviews
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My wife and I went to the last home exhibition / show this year and was looking for anything that will interest us. One such item was the barrel sauna that our son brought to our attention. At the Melbourne Exhibition Centre we saw the booth of the Alpine Spas, and there was a barrel sauna displayed. We approached Mary Edward who so nicely introduce us to the features of that sauna. In short we ordered one and a delivery and installation date was scheduled. However, the dispatch ofc has a miscommunication with the delivery and installation company that delayed the delivery/installation of the sauna at our place. Mary was very helpful in pushing for the rescheduled date for the delivery/installation. To top it all, when she learned the sauna was my gift to my wife for her birthday that week of the cancelled delivery/installation, she was very apologetic that she offered my wife a separate birthday gift. We are now enjoying our barrel sauna. Thanks Mary.
V Balagtas – Dandenong South – AU
Source: Google Reviews
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D Watters – Dandenong South – AU
Source: Google Reviews
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I recently had the pleasure of working with Andrew Sher from Alpine Spa while purchasing a new Nordic spa, and his customer service was truly outstanding. Andrew took the time to explain the advantages of the various spa models, making our decision-making process incredibly simple. Not only did he provide exceptional assistance during the sale, but he also remained available to address any post-installation questions I had. Andrew’s commitment to customer satisfaction and his expertise in the field make him the go-to person when buying a spa. Thanks to his help, we are now enjoying our Nordic spa to the fullest, and I highly recommend Andrew for anyone when purchasing a spa.
P Wong – Dandenong South – AU
Source: Google Reviews
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Jason was very informative and helpful without being pushy. Nice and easy to deal with. Good follow up around delivery schedules and what worked for us. Thanks
P Borcherds – Christchurch – NZ
Source: Google Reviews
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Exceptionally friendly and understanding company to deal with. Communication from Jay was excellent. Product is awesome. Can’t recommend Alpine Spas enough.
R HAYWARD – Christchurch – NZ
Source: Google Reviews
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Absolutely love our Vermont Spa, I did alot of research prior to choosing Alpine Spas and after many recommendations from friends we chose them and we couldn’t be happier. The Vermont is the perfect spa for our family of 5. Jay from Alpine was so helpful and very prompt at answering any questions I had, he made the whole process seamless. Rosie was also very helpful organising delivery and so accommodating. The customer service is amazing and it was so good to have all the extras included in the spa such as cover lifter, steps and the essentials pack along with all the chemicals needed. Thanks alot to the team at Alpine!
N Halford – Christchurch – NZ
Source: Google Reviews
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S Cowie – Christchurch – NZ
Source: Google Reviews
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Bought a Colorado spa off Jay at Alpine Spas. Jay was awesome to deal with, outstanding customer service. The spa was easy to install and set up, the clear instructions made it a breeze.
J Steens – Christchurch – NZ
Source: Google Reviews
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Got our spa earlier than we thought, great service 👍
J Sumner – Christchurch – NZ
Source: Google Reviews
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B Ardern – Christchurch – NZ
Source: Google Reviews
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Great experience buying an Alpine Spa. Spa is great, we appreciated the advice on which one would best suit our needs, and we got great service from Jay all the way through the process.
S H – Christchurch – NZ
Source: Google Reviews
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Great service from Jay, so easy to deal with and prompt replies. Thanks heaps mate we are stoked and really enjoying the spa every day. We got the Vermont model, Great price and powerful jets, does the job well. The shoulder jets in the corner seat are awesome but I’m quite tall so I dont feel like I fit down quite so well in the moulded seats, we couldn’t view the spa anywhere prior to purchase due to covid restrictions. but still really happy overall.
A Scott – Christchurch – NZ
Source: Google Reviews
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S Baker – Christchurch – NZ
Source: Google Reviews
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Great do deal with, Jason was awesome, Loving the spa, Thanks Heaps
T Toa – Christchurch – NZ
Source: Google Reviews
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J O’Hagan – Christchurch – NZ
Source: Google Reviews
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if you are looking for a spa you can not go past Alpine Spas. We researched our purchase and considered these to be the best and given it is a big outlay you only want the best. Give Jay Janda a call. Fantastic to deal with and makes the entire process seemless.
M Ellery – Christchurch – NZ
Source: Google Reviews
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Great after service, cant fault. All our needs were dealt with in a very timely manner. Easy !
K E – Christchurch – NZ
Source: Google Reviews
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Just like to pass on our experience with the recent purchase of the Nepal Spa from Alpine Spas Christchurch. This is our second purchase from the Christchurch Office where we have found the experience to be very professional from the Sales with Jay to the delivery by Pool Tech . Highly recommend Steve and Barbara Parr
S Parr – Christchurch – NZ
Source: Google Reviews
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Jason helped us in the purchase of the Nordic spa. Jason was great to deal with and gave us the right advice in choosing our first spa pool. We couldn’t be happier with the customer service and the product. Many thanks to Jason and the team at Alpine Spas.
S McMillan – Christchurch – NZ
Source: Google Reviews
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Excellent service and great quality product. Delivery was a breeze and Toby was great to deal with. Highly reccomended!
B St Clair – Christchurch – NZ
Source: Google Reviews
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Thank you to Tom for helping us find the perfect spa for us and our needs. We are very grateful for the effort he went to. The staff at Alpine Spas are very friendly but not pushy in their sales and we are extremely happy with our purchase and do believe we have a quality product at a great price. Thank you.
T Johnson – Auckland – NZ
Source: Google Reviews
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Tom was a great help we are very happy customers
S G – Auckland – NZ
Source: Google Reviews
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W Spencer – Auckland – NZ
Source: Google Reviews
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Quick trip into the show room, quickly served by Tom and within the month we were soaking in our new spa.
John – Auckland – NZ
Source: Google Reviews
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We had the best experience when purchasing our spa pool. From the ease of parking right at the door of the showroom to the wide range of spas on display and then our sales consultant @TomBosley who was so professional, knowledgeable and a real friendly guy. We looked at a couple of particular spas and the information and questions asked by Tom had us purchasing the perfect spa for us. Delivery was a breeze and the follow up to check everything was in order was appreciated. Definitely recommend Alpine Spas for quality service and quality product.
N Taurua – Auckland – NZ
Source: Google Reviews
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We just purchased our second Alpine Spa and once again we are completely happy with the process. The team at the store were amazing and we were lucky to have had Sahil as our contact. This guy just knows customer service and that’s what everyone wants. Took the time to go over all pools in our requirements and made the choice very easy. Sahil’s after purchase service and care is also excellent, happy to help understand delivery times, happy to take messages about concerns in how chemicals are working with very quick responses. Would definitely go back and grab Sahil for addition needs.
G Harrington – Auckland – NZ
Source: Google Reviews
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Alpine spas were fantastic to deal with and super quick with dispatch! I’m really impressed with the product and love my new spa!
R Chapman – Auckland – NZ
Source: Google Reviews
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Great dealing with Sahil and everyone else along the line as well! Great communication, super speedy process – it was a breeze! Thank you 😊
N R – Auckland – NZ
Source: Google Reviews
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Thank you for the wonderful customer service…you should be proud of your sales team…right to the delivery of the towels and Spa pack that was delivered by courier… Easy pick up…phone communication to emails letting me know when and where I was to pick it up.. Beautiful made…and beautiful relax.. Thanks so much..
M Birch – Auckland – NZ
Source: Google Reviews
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A Robinson – Auckland – NZ
Source: Google Reviews
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LOVE our spa and the family time it has brought back into our lives. Thanks Alpine Spas – friendly, helpful and great service.
J Hafner – Auckland – NZ
Source: Google Reviews
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good to deal with, kept up to date with delivery schedule. Everything arrived on time and in perfect condition Great value for.money and excellent customer service
J Drakeley – Auckland – NZ
Source: Google Reviews
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Mary and Rosie have been wonderful at Alpine Spas. Easy and hassle free and they are always available if you need help.
R Soans – Auckland – NZ
Source: Google Reviews
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Dealing with Tom and the team at Alpine Spas was excellent, right from the first phone call to order the spa. The girls keeping contact on the expected arrival of the spa and the follow up to make sure we were happy with everything. Amazing service that is quite hard to come by. Highly recommend
K Allen – Auckland – NZ
Source: Google Reviews
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Sharyn at the Mt Wellington store was awesome. Didn’t try to over-sell and asked about our requirements and gave common sense advice. Listening and tailoring advice was really welcome and reassuring
C Pickering – Auckland – NZ
Source: Google Reviews
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F Lampen – Auckland – NZ
Source: Google Reviews
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V MURRAY – Auckland – NZ
Source: Google Reviews
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We came into alpine spas to look at a spa we wanted to buy, they didn’t have them in stock yet due to being stuck in transit but we had a good look and talked to a lovely person called Sharyn and due to all the talking we decided to buy the spa, which is the Monaco, and we have throughly enjoyed having it around especially being in lockdown here in Auckland.
M Firman – Auckland – NZ
Source: Google Reviews
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We are so stoke with our spa and the service We received from sharyn she went out of her way to give us what we were looking for and made sure we were looked after thankyou so much Cheryl
c jury – Auckland – NZ
Source: Google Reviews
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HIGHLY RECOMMEND. Andrew was simply a pleasure to deal with. I popped into the store after having troubles with another supplier down the road. Andrew was super easy to deal with, provided a great deal straight of the bat, great service and had it delivered and installed within 3 days of purchase!! I couldn’t recommend them higher. Well done Alpine you deserve all the praise.
N Pty Ltd – Dandenong South – AU
Source: Google Reviews
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Was very happy with the ordering and delivery process. You will need a second person to help you assemble but it is not heavy work just needs a couple of pairs of hands. Very easy to assemble and a nice quality product. Ours usually heats to 60-70 degrees depending on how much we open and close the door.
C Costello – Dandenong South – AU
Source: Google Reviews
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Just finished assembling another one of these barrel saunas from Alpine Spas. Really awesome product and great quality. The cedar smells amazing and it’s always a great addition to the customers back yard. We highly recommend this product.
L Flew – Dandenong South – AU
Source: Google Reviews
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Very Happy with the after Sales Service and the whole purchase process. We had an issue on delivery with one of the Spa Jets Unable to close. I reported the issue and they were pro active in getting it resolved. Not once did I follow them up, they were the ones contacting me to send a local plumber to site to resolve the issue when the parts arrived.
D B – Dandenong South – AU
Source: Google Reviews
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Highly recommend. Andrew was extremely helpful and patient. Kept checking on a regular basis as we were awaiting renovations and we never felt any pressure. Great quality spa.
E Hippolyte – Dandenong South – AU
Source: Google Reviews
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What a delight it has been to deal with Andrew, he is one of the most caring and compassionate people that I have had the pleasure to deal with. He really listened to our needs and was able to recommend the right product. He is such a rare gift in relation to his customer service and product knowledge. Thank you Andrew.
P Curnow – Dandenong South – AU
Source: Google Reviews
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Great service overall from Andrew at Alpine Spas. Within Two weeks from our initial enquiry, our Sauna was installed and operational !
I Beale – Dandenong South – AU
Source: Google Reviews
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B L – Dandenong South – AU
Source: Google Reviews
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Such a beautiful experience from, first contact and during the whole purchase & dispatching process. Andrew was so helpful. I would definitely recommend Alpine Spa’s for an A service for all your Spa & Sauna Needs.
S Wildgrace – Dandenong South – AU
Source: Google Reviews
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We purchased a barrel sauna from Alpine Spas in Melbourne and found Andrew extremely helpful during and after the ordering process. The heater isn’t hooked up yet to the electrics, but all the parts went together well. Though I would allow more hours to assemble it than what they suggest as there are a lot of tedious and time consuming stages, especially the oiling.
R Cooper – Dandenong South – AU
Source: Google Reviews
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Andrew was extremely helpful and easy to deal with. Highly recommend!
P Goff – Dandenong South – AU
Source: Google Reviews
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I dealt with Andrew at Alpine spas when choosing my spa he was a great help
K Maher – Dandenong South – AU
Source: Google Reviews
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This is a fantastic sauna- Mary and Andrew helped us a lot. Great features, highly recommended- it’s getting a lot of use Nicoletta and Shane
N Ceppellini – Dandenong South – AU
Source: Google Reviews
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Good quality spas, delivery within the stated time frame. No complaints
P Lees – Dandenong South – AU
Source: Google Reviews
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Start to finish this company and there spas are excellent , both in value for money and service .Our new spa is much more energy efficient that our previous spa and price and quality is superb , right down to a text from Mary 3 weeks after it was installed to make sure we where enjoying it and checking we where getting the best from it . Highly recommended.
R Neville – Dandenong South – AU
Source: Google Reviews
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Maddie and the team are amazing! They went over and above to get me my sauna in the time frame I requested and I’m very happy with the finished product – we are using the sauna at least 5 times a a week! Highly recommend!
R Hayward – Dandenong South – AU
Source: Google Reviews
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The service when we purchased the 3 Person Helsinki Infrared Sauna was A1, along with the follow up emails to check everything was OK. The instructional information and video were spot on and the assembly was very straight forward so anyone with the smallest amount of handyman skills could do it. You just need an extra person to help lift and hold the panels while you secure them, it’s that easy to do! The features are awesome and it’s so easy to use! Great service, great product, great follow up! Thanks Alpine Spa’s Melbourne!
B Leane – Dandenong South – AU
Source: Google Reviews
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Was served by Andrew, he was absolute class, looked after us and knew the answer to every question we had. Made the whole process really easy. Would highly recommend.
A Pandelis – Dandenong South – AU
Source: Google Reviews
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We had not been looking at spas for long and the Alpine was the last we viewed prior to purchase. We had narrowed down to 2 or 3 and the Alpine Nevada ticked all the boxes. Maddie gave us a great deal and 2 days later, the spa is at its final resting place at home. Pretty much as in the sales brochures, it was set and forget. Very little maintenance and great quality product. Thanks Maddie and the Alpine team.
A Coulter – Dandenong South – AU
Source: Google Reviews
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Purchased the barrel sauna from Alpine Spas. Mary was really informative and attentive to us. Sauna was installed by Bob and he was excellent. Been using the barrel sauna regularly and it quicks to heat up, the cedar smells good too. Good quality traditional sauna with a good price, really enjoying this. Glad that we didn’t just buy it from other online stores. Seeing the barrel sauna in the showroom was a great idea. Thanks Mary and Alpine Spas.
E K – Dandenong South – AU
Source: Google Reviews
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I bought a Belmont spa from Alpine Spas The whole experience was outstanding from the initial contact all the way through to delivery It is a fantastic spa and ticks all my boxes and I can highly recommend Alpine Spas I have to call out Maddie who was most helpful, friendly and informative all the way – thanks Maddie I also would like to mention Kyle who was also fantastic
I Kassel – Dandenong South – AU
Source: Google Reviews
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Thank you Andrew Smooth process Great doing business with you Love our Hot Tub Thank you
R Hall – Dandenong South – AU
Source: Google Reviews
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We love our Copenhagen Sauna from Alpine Spas. Customer service was fantastic as well.
E Carlstrom – Dandenong South – AU
Source: Google Reviews
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Great service by Maddie. She was extremely helpful and knowledgeable. Product seems to be of good quality. Happy customer
A Brown – Dandenong South – AU
Source: Google Reviews
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A great Sauna! Thanks for your help and Advise Maddie
M D – Dandenong South – AU
Source: Google Reviews
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good company to deal with, very happy with my alpine sauna!
D Green – Dandenong South – AU
Source: Google Reviews
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How to bring the resort home. Fabulous luxury spa very relaxing easy to maintain great service highly recommend
W Floyd – Dandenong South – AU
Source: Google Reviews
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Andrew from Alpine Spas was with us every step of the way there was nothing too much. They were able to work in with us to schedule delivery when we were available- even contacted us after to make sure everything was to our satisfaction. Well done Andrew
R Torresi – Dandenong South – AU
Source: Google Reviews
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Dealing with Alpine Spas was a really amazing experience, particularly Mary helped us to choose the right spa, Nepal. Awesome service and she made it so easy to decide and helped to have it delivered and installed. If you are looking for a good spa, AlpineSpa is the best company, really good products and fast &reliable service.
G Ionescu – Dandenong South – AU
Source: Google Reviews
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We recently bought a spa from Alpine Spas. Mary made the entire process very easy. She was friendly and very informative from the outset, without any sales pressure. We would highly recommend Mary and Alpine Spas. Great job and thanks again. David and Edele
E MacDonald – Dandenong South – AU
Source: Google Reviews
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My husband and I were very happy with the staff when we were considering buying a spa. Mary spent a great deal of time talking us through the benefits, how the spa works, and her personal experience of using one. Mary made sure that we received all of the information we needed to make an informed decision. She was very happy to give us the contact details for ‘alpine spas’, as well as her personal contact details, and we were encouraged to contact her directly if we needed assistance. We did contact Mary a couple of times and she was always very professional and helpful! Now we are the envy of our neighbours. Many thanks Mary
G Wilson – Dandenong South – AU
Source: Google Reviews
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We bought our spa through Mary at the QLD spa and pool show. From the moment we met her until well after it was delivered, our experience was flawless. We absolutely love our Quebec and would recommend Alpine Spa without hesitation. Thank you Mary 😊.
T hammond – Dandenong South – AU
Source: Google Reviews
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I met Mary Edward at the Brisbane Spa Expo and was immediately impressed with her knowledge and passion of the spa industry. The amazing quality of Alpine Spas combined with their pricing is simply amazing. Even their delivery man lives and breathes Alpine Spas. I would highly recommend you contact this company before you make any decision. Yours sincerely, Don Whittaker
D Whittaker – Dandenong South – AU
Source: Google Reviews
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Very helpful. Great Service. Excellent spa.
D Bane – Dandenong South – AU
Source: Google Reviews
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A great team to deal with. ON time delivery, always willing to help a query with install, and willing to provide additional parts due to my oiling error!! Instruction video and guide meant was confident enough doing a DIY build. Now nestled in place, and connected to power are enjoying the wellbeing benefits of the sauna whenever we want. Very quick to heat up, above 60 in 30min (even on the cold Melbourne winters) and temp keeps climbing so can build up proper sweat very quickly. Extremely happy with alpine spas and our barrel sauna.
G McLeod – Dandenong South – AU
Source: Google Reviews
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From our first email contact with Andrew through the following phone and email correspondence to the arrival of our Sauna, our experience with Andrew and Alpine Spas has been an exemplary, professional, courteous and seamless experience. We could not recommend Andrew and the Alpine team any higher. The Sauna has been a wonderful addition to our home and the knowledge that we can call for any support or advice if and when needed is a comforting thought. It won’t be long before we add on of their amazing Spas 🙂
M Jones – Dandenong South – AU
Source: Google Reviews
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Andrew helped my wife and I with a selection of a spa. He was professional, knowledgeable and gave us excellent service. We would highly recommend him. Thanks Andrew From George and Janine
G Van Wyk – Dandenong South – AU
Source: Google Reviews
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We are absolutely thrilled with our Kingston spa from Alpine Spas! Toby was extremely helpful in assisting us select the perfect spa for our family. He answered all my questions and provided excellent customer service. We had to arrange a crane to get the spa in – and Toby arranged a fantastic and cost effective third party to deliver and crane the spa in. We have had the spa for nearly 3 months now – and use it almost every day, especially at night under the stars! The hydrotherapy jets are unbelievable. We couldn’t be happier and would highly recommend. Thanks so much Alpine Spas!
L Rayment – Dandenong South – AU
Source: Google Reviews
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Proud new owner of a Yukon spa. Although Covid and associated freight created extra challenge, the team at Alpine went out of their way to ensure a happy customer. In particular Tom, Henry and Lou thanks heeps, we love our Spa. Jeff and Daph.
j smith – Auckland – NZ
Source: Google Reviews
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M Luque – Auckland – NZ
Source: Google Reviews
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Mary was a great sales person and made the spa buying experience easy and enjoyable. We love our Alpine Spa!
L Bevin Gilmour – Auckland – NZ
Source: Google Reviews
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Had a great experience dealing with Sharyn from the day we ordered the spa. And now enjoy the luxurious experience of relaxing in it most nights 😎
r stgeorge – Auckland – NZ
Source: Google Reviews
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We had a great experience buying our Honolulu spa from Alpine Spas in Christchurch. Jay Janda was great to deal with and gave us confidence to buy the spa, even though we are Wellington based. We’re now enjoying evening soaks 🙂
T Kusabs – Auckland – NZ
Source: Google Reviews
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Loving my Zurich spa – it’s everything I was told it would be. Great service from salesperson Connor who helped me make decisions, providing all the information I needed. Communication was great, especially with Covid- related delays, and I was kept informed by Will from dispatch who did all he could to get the spa to me for Christmas. Super after sales service since, with advice from knowledgeable staff. Thanks Alpine Spas for a great experience!
R Clark – Auckland – NZ
Source: Google Reviews
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Love the spa …. great follow up from the company to see if everything was fine. Wife doesn’t like it as I’m in there far to much for her liking ( only 2-3 times a day ). Should have bought the spa years ago.
tristanlowe1 – Auckland – NZ
Source: Google Reviews
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Usually being so young and going into a shop I don’t get taken seriously but not with Mary, she was super helpful in selecting the right spa for me and very knowledgeable. Thanks again
Z Brence – Auckland – NZ
Source: Google Reviews
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Good product and service.
V Bell – Auckland – NZ
Source: Google Reviews
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M Sinclair – Auckland – NZ
Source: Google Reviews
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Mary was very helpful and easy to understand all the details. Thanks very much Mary.
E Baker – Auckland – NZ
Source: Google Reviews
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This is the second time I have purchased from Alpine . Excellent customer service Mel has been fantastic nothing to much trouble and always returned calls. Can’t wait to set up spa and relax into it ….highly recommend this company
m marshall – Auckland – NZ
Source: Google Reviews
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It was an absolute pleasure to deal with Tom. Kept us informed right through to the delivery of the spa. Absolutely loving our Santorini spa.
B Mudaliar – Auckland – NZ
Source: Google Reviews
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We are loving our new Alpine spa! The staff were really helpful and kept in constant touch with delivery and aftercare. Highly recommend:)
A Millar – Auckland – NZ
Source: Google Reviews
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All the staff at Alpine were helpful and informative. The dispatch team also kept us well posted with delivery updates. Great service. Loving the Santorini spa!
G Mudford – Auckland – NZ
Source: Google Reviews
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Great service from Dylan and the team. Kept in touch, delivery was easy and I absolutely recommend Alpine Spas 💯
D Michelle – Auckland – NZ
Source: Google Reviews
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Love this Zurich spa! Very happy with the service and delivery, thank you Sahil.
M Hay – Auckland – NZ
Source: Google Reviews
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Great service. Was kept in the picture every step of the way. Really enjoying the spa.
P Edgar – Auckland – NZ
Source: Google Reviews
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very easy to deal with great team we brought the Vermont and are very happy with it. Jay was very helpful with following up and ensuring everything is 100%. The information given for the spa was great.
A Henderson – Christchurch – NZ
Source: Google Reviews
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N Templeton – Christchurch – NZ
Source: Google Reviews
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Toby fm Alpine Spas was fantastic. The initial communications was great and I didn’t feel at any stage that I was waiting on anything. The hottub is great and really looks the part. Appreciate all that you’ve done. Thanks for making this an easy experience
G Hunt – Christchurch – NZ
Source: Google Reviews
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Easy to deal with gave us as it turned out correct advice re pool that would most suit requirements delivery went well in difficult site without a problem, all up good experience no downside, happy to recommend Alpine Spa if you are looking for more than just a spa pool, we have heard from others after sales service is first rate too.
g e – Christchurch – NZ
Source: Google Reviews
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A Perry – Christchurch – NZ
Source: Google Reviews
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We’ve recently purchased a Fuji spa from Jay at Alpine Spas. We were looking for something a little smaller than the standard four person spa and the Fuji spa is just perfect design for us and at the price, it was a no brainer. We were incredibly impressed with every aspect of the sale – the price, the support and prompt response to our questions from Jay, the delivery options, how quickly we received the spa, how helpful the delivery team were (thank you Fliways), and the customer service call regarding the ongoing spa maintenance. To top it off we received a follow up from Jay to make sure everything was as we had hoped. The service we received was second to none. We’re incredibly impressed and can’t recommend Alpine Spas highly enough.
T Gregory – Christchurch – NZ
Source: Google Reviews
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Great experience from Jay and Bronte – good information, realistic timelines and a very nice product delivered on time. Well done Alpine Spas.
M Mollgaard – Christchurch – NZ
Source: Google Reviews
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Toby is so helpful. Fast response and help me thru from the beginning until the spa arrived to me. Highly recommended.
S Man – Christchurch – NZ
Source: Google Reviews
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Great to deal with, spa is perfect 👌
S Cherio – Christchurch – NZ
Source: Google Reviews
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Bought a new spa a couple of months ago from Alpine Spas and had fantastic service. Toby was really helpful and knowledgeable (and very patient with all my questions!) and their pricing was very reasonable. Dispatch and delivery people were all excellent, quick to communicate and efficient. Spa is going perfectly and I would definitely recommend getting one through the Alpine Spas team!
S Thompson – Christchurch – NZ
Source: Google Reviews
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Jay from alpine spas was gr8 to deal with made the whole process easy and smooth even lockdown wasn’t a problem.
M Prout – Christchurch – NZ
Source: Google Reviews
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Amazing service from Toby and a wonderful spa pool. The whole experience was so great and we couldn’t have chosen a better spa pool. I did so much research before we bought but settled on Alpine Spas because of the price, highly spec’d spa pools and all of the additional extras it came with. Total value for money and after sales service is excellent too! Highly recommend a spa from here. Our best lockdown purchase!
J Clarke – Christchurch – NZ
Source: Google Reviews
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Absolutely love our spa!! So happy with the service provided by Jason and the delivery team were excellent in getting it in place. Would definitely recommend Alpine Spas!
D Chilton – Christchurch – NZ
Source: Google Reviews
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Excellent customer service from start to finish. Jay was fantastic, an asset to the company. Highly recommend Alpine, very professional and accommodating. faulted. Spa is fantastic, we are very happy.
D Gilchrist-Geyser – Christchurch – NZ
Source: Google Reviews
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Jay was great to deal with from start to finish & I love the sauna. Thanks Jay
F Henderson – Christchurch – NZ
Source: Google Reviews
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Jay was fantastic he answered all my questions over and over again with no issues. It’s a big decision so wanted to make sure it was the right decision. Alpine spas have been great since day 1 down to feb last minute of delivery. They got a local team to deliver the spa. It was in a tricky position but they managed it. Communication was great throughout. We’ve used the spa every day for a whole week. We love it. Thanks alpine.
s george – Christchurch – NZ
Source: Google Reviews
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D Simpson – Christchurch – NZ
Source: Google Reviews
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Not the fault of Alpine but the spa took a long while to arrive. During this time we were kept up to date with delays and new arrival dates. The help desk was awesome to deal with and very easy to contact. I would happily recommend Alpine Spas
c Johnson – Auckland – NZ
Source: Google Reviews
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Purchased the Monaco spa pool from Alpine spas. Highly recommend Alpine spas for service and price. Very happy with the product and the service. My partner is in it morning and night just loving all of the features. Very easy company to deal with very smooth purchase. Thanks Connor.
P France – Auckland – NZ
Source: Google Reviews
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We love our spa, it is everything that we wanted in a spa. Mary from Alpine spas was friendly and helpful. She communicated with us regularly and kept us up to date with delays due to Covid. We highly recommend this business.
A Ireton – Auckland – NZ
Source: Google Reviews
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Very helpful thanks Sharyn for your great service, great range of spas and love the swim spas
C Nicoll – Auckland – NZ
Source: Google Reviews
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We recently took possession of our new Zurich spa and love it. Our old spa was bigger but not as long as the Zurich and with my 198cm height, I can stretch out and relax far better. Service online was top notch and although we had to wait longer for delivery due to Covid restrictions, the spa actually arrived 3 weeks earlier than we expected so that was great as well. We highly recommend Alpine Spas for the service we have received during and after the purchase process.
M Horn – Auckland – NZ
Source: Google Reviews
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Everything is great with our new Fuji spa pool. We really enjoy using it as a cool off plunge pool in this hot weather, and of course will be using it as a spa pool in the evenings when the weather is cooler. Many thanks to Mary and the others we have dealt with for the purchase of our pool. Without exception they have been accommodating and very helpful and informative.
J Hemera – Auckland – NZ
Source: Google Reviews
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I love my Alpine Spa. Definitely value for money as I looked at other equal spas which cost so much more. Cannot fault the service I received. Regularly contacted me as due to Covid delivery was delayed through no fault of theirs. I received regular emails with updates. Highly recommended. Connor was amazing to deal with.
J Ennor – Auckland – NZ
Source: Google Reviews
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Popped into the showroom on our way to the airport as we had been looking for a suitable spa pool for our wee family but had constantly told of lengthy delays and unavailability of spa pools in the country due to Covid. We were very pleasantly greeted by Dylan who gave us space to look but also provided excellent suggestions and shared his own personal thoughts on what would suit our requirements. We decided on his recommendations to purchase the Santorini and was told that we would have it within 6 weeks and it arrived exactly on time. Collection and with some muscle, installation was flawless except we didn’t prepare for the 15amp plug socket required to run the pool…no drama, neighbour to the rescue and the following night we were enjoying our new addition. After sales service was impeccable and even got a personal text from Dylan to make sure all was good. This is what customer service is all about. I can not recommend these people highly enough, absolutely fantastic people and just loving the the pool. Oh and the wine was pretty damn good too. CHEERS ALPINE SPAS, YOU ROCK!
M Mitchell – Auckland – NZ
Source: Google Reviews
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Really obliging and helpful team, particularly in face of difficult times. A positive experience overall.
L Hughes – Auckland – NZ
Source: Google Reviews
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Our spa arrived last week we are absolutely loving it. Thanks to Alpine especially Mary for the great service, right from the 1st phone call to inquire. Definitely recommend Alpine to others 😊
V Partridge – Auckland – NZ
Source: Google Reviews
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Great value for money. They were easy to deal with, and delivery men fitted it in out “hard to get to” spot. Highly recommend
J Mazur – Auckland – NZ
Source: Google Reviews
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Ordered the Santorini spa Awesome spa so happy with it also the staff at alpine spas are very pleasant to deal with and all hassle free and very helpful Thanks again
M Raams – Auckland – NZ
Source: Google Reviews
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Alpine spas were recommended by a friend. Awesome service and couldn’t be happier with the spa pool. I’ll definitely be recommending them to anyone who asks!
j plamus – Auckland – NZ
Source: Google Reviews
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Alpine Spas provided a great service and we are very happy with our choice if spa. COVID19 caused some delay on the delivery but the Alpine Spa team worked hard and we got our spa and had it set up on Christmas Eve. Highly recommended.
J Sissingh – Auckland – NZ
Source: Google Reviews
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F haque – Auckland – NZ
Source: Google Reviews
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Although always talking about one day owning a spa for our backyard – we had never committed to looking into one in too much detail until we made a trip up to Auckland and discovered Alpine Spas having a sale. We decided to check it out – not thinking we would walk out with a new spa that day!! Tom at Alpine Spas was amazing to deal with; friendly, great advice and he had all the answers to our many questions. Our spa delivery came a week or two early from the due date (which was so exciting) + the amount of extra accessories that came with it was AWESOME. We got our new spa set up the next weekend and absolutely love it!! Perfect new addition to our backyard. Thanks to Tom and the team at Alpine Spas – would highly recommend for anyone wanting a new spa.
M Blyth – Auckland – NZ
Source: Google Reviews
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Good prices
D Thomas – Auckland – NZ
Source: Google Reviews
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Alpine Spas and Toms service was nothing short of exceptional, excellent communication and a great spa. Couldn’t be happier. Thanks!
S Whelan – Auckland – NZ
Source: Google Reviews
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Wonderful service and love our new spa!
S Ellison – Auckland – NZ
Source: Google Reviews
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Excellent service from Mary, she couldn’t of been any more helpful 👌
K Maschewski – Dandenong South – AU
Source: Google Reviews
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Alpine spas were so easy to deal with and Mary was very helpful with everything through the whole process from initial purchase right through to delivery and even follow up after care. I can highly recommend their service and product is awesome. ⭐️⭐️⭐️⭐️⭐️
D Wallace – Dandenong South – AU
Source: Google Reviews
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Dealing with Andrew from Alpine Spas was a pleasure, from the quote, purchase and delivery was excellent. Really happy with our Spa, easily installed. Easy to operate. We absolutely love it.
E Calleja – Dandenong South – AU
Source: Google Reviews
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Great service from start to end. Andrew and the other staff were fantastic to deal with.
G Murrell – Dandenong South – AU
Source: Google Reviews
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We purchased the Kingston in February and have been happily soaking since early March. Andrew was fantastic to deal with, including talking us through versions etc while testing in the dandenong location. We are super happy with our choice and everything went smoothly, including delivery to a slightly awkward spot in our yard. Thanks Andrew and Alpine spas
S Mifsud – Dandenong South – AU
Source: Google Reviews
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Recently bought a spa with Andrew, absolute legend and made the process super easy, he was able to fit me in super quick for delivery which was a massive plus. Would definitely recommend.
t mcdonald – Dandenong South – AU
Source: Google Reviews
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J Zanandrea – Dandenong South – AU
Source: Google Reviews
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Had a great experiance dealing with Andrew to buy our Oslo infrared sauna. Such an easy expeirance the whole way through. The sauna is so easy to setup. Highly recommend Alpine Spas if you are looking at a sauna for home
C Bowey – Dandenong South – AU
Source: Google Reviews
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Great company to deal with, Andrew helped us through the whole process from Spa selection to after sales follow up. The Fuji compact spa is exactly what we were after for size and price and it works a treat. The Spa was well protected for the prompt delivery. We have no hesitation in recommending Alpine Spas.
C Johnson – Dandenong South – AU
Source: Google Reviews
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The guys at marsden park made our whole process of finding the right spa for us so easy and accommodating. They were also very understanding and helpfull with delivery when we had issues on our end with preparing our spa area. All in all a great experience and we are really enjoying our Oregon spa thank you.
M Farrugia – Dandenong South – AU
Source: Google Reviews
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Absolutely Fantastic dealing with them. Service from Andrew was amazing and delivery guys new all about the spa and well informed me of operating the spa. Outstanding Service, Quality and price
Marty – Dandenong South – AU
Source: Google Reviews
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Andrew Sher was so helpful through the whole process. Our first time looking into a spa and he was able to help us every step of the way. Seamless.
C Ong – Dandenong South – AU
Source: Google Reviews
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Excellent showroom. Highly recommend. Andrew Sher was particularly helpful and great to deal with. Even if you’re not in the Eastern suburbs, it’s worth the trip for the displays and excellent customer service.
J Clancy – Dandenong South – AU
Source: Google Reviews
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Very friendly and they were very helpful even after the purchase.
B Defina – Dandenong South – AU
Source: Google Reviews
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Andrew was super a friendly and knowledgeable salesperson to deal with. Not pushy or trying to sell me stuff I don’t need. Even followed up after the sale to ensure everything was going well. Highly recommend Alpine Spas in Noble Park to anyone who is after quality products sold by a professional sales team.
C Rasmussen – Dandenong South – AU
Source: Google Reviews
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Such a good showroom, and the staff were super helpful.
S Dalzell – Dandenong South – AU
Source: Google Reviews
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Great quality spas and super helpful and knowledgable staff
N Djukic – Dandenong South – AU
Source: Google Reviews
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I’m delighted to review Alpine Spas exceptional service from Andrew in particular. Every detail covered and extremely responsive . What a pleasure to deal with. Now I just need to build it and am sure their products match there service 👌
A Robinson – Dandenong South – AU
Source: Google Reviews
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Great service and advice from Andrew at Alpine. I think the kids tried a seat in all of the spas to choose the right one for them and our youngest had a swim in the display one too. Have had plenty of use over Summer so far out of our Houston and just need a bigger TV to enjoy our movie nights now (watching from the spa).
C Allan – Dandenong South – AU
Source: Google Reviews
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J Falla – Dandenong South – AU
Source: Google Reviews
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B Anderson – Christchurch – NZ
Source: Google Reviews
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Our Alaska spa has been the best thing we have brought, the kids love it, we love it and I wish we hadn’t put it off for so long! Jay was an absolute pleasure to deal with, fast, efficient and will definitely be recommending you to everyone! Thanks again!
L Schofield – Christchurch – NZ
Source: Google Reviews
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K Beaumont – Christchurch – NZ
Source: Google Reviews
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Susan Grobler has been very helpful in my dealings with getting my spa. She talked to my builder to get some specifics and also sent me information emails. As we couldn’t immediately instal the spa on site, Susan regularly checked up on progress and I was finally able to send her an update with a photo to show the family finally getting to use it. I feel Susan went above and beyond what I would’ve expected from any sales representative. Thanks so much Susan and Alpine Spas!
J Bonnar – Christchurch – NZ
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A Lawrence – Christchurch – NZ
Source: Google Reviews
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We had visited the Auckland showroom some time before we required our spa pool but the very helpful chap worked out which spa was going to suit our needs and space. When it was time to order we just phoned up and spoke with Toby who made our purchase so easy. We had a delay in our builders finishing up so they were happy to store it for us until we needed it. Our delivery date ended up in this lockdown…. Communication was excellent and as soon as they went to level 3 it was on its way up to us in Russell. We have been really enjoying it for the last 6 weeks and had a great follow up call /txt from Toby today. He helped me with any questions I had. Being a first time owner of a spa I did have a couple. Extremely helpful once again and would thoroughly recommend both the spa pool to anyone but also the people as this makes the experience great as well.
K and Mike Lewin – Christchurch – NZ
Source: Google Reviews
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Excellent service from Toby and the team and fantastic spa. Highly recommend
T Thandal – Christchurch – NZ
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Fantastic service from start to finish. Great follow up as well from Jay. Highly recommended
D Holdings – Christchurch – NZ
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A Thompson – Christchurch – NZ
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Perfect, family just love it. Can’t get the kids out! Cheers for your support Toby!
C McCormick – Christchurch – NZ
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Great customer service, patient with me as I took months to decide.
G Hall – Christchurch – NZ
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R Stuart – Christchurch – NZ
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T Daly – Christchurch – NZ
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Jay was super easy to deal with. Easy communication and got back to me straight away with any questions I had. Sauna came earlier than expected and is part of my daily routine now I love it. Recommend to all AAA+
L Warren – Christchurch – NZ
Source: Google Reviews
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Thanks to Jay for the out standing service I received from Alpine Spas it was his service and information he provided, that helped me to decide to purchase the Oslo sauna
S Morris – Christchurch – NZ
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J Buchanan – Christchurch – NZ
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I dealt with Jason when i rang up for a quote on a Spa Pool on fielday. He was very obliging answered all my questions and nothing was a problem. We kept in touch by email and he sent me all the information Some of the stuff was given to us free as well. The pool is amazing and everything works. Jason was very obliging and he is always there to answer or fix any problems in the future. Thankyou Jason.
J Cramer – Christchurch – NZ
Source: Google Reviews
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Fantastic spa and service. We bought the Nordic spa which is a great size for us and our 2 kids. Follow up and delivery from our enquiry was super quick. Thanks Jay and the Alpine Spas team.
N Harris – Christchurch – NZ
Source: Google Reviews
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Absolutely recommend Alpine Spa’s, easy to deal with, product is great
L Brannigan – Christchurch – NZ
Source: Google Reviews
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We had time during Covid Lockdown to research a spa that suited our needs and our budget. The Sierra from Alpine Spas seemed to fit the bill. A trip to Mt Wellington settled that for us. Tom looked after us from the moment we entered the showroom. His friendly, informative manner helped our decision. We told him we were also interested in a competitors product close by. He encouraged us to check it out before we made our decision! We were back with Alpine within an hour and the deal was done. We chose the Gold Delivery option and Jen and Lou looked after us each step of the way. Very happy with our choice. The two pump system provides plenty of power through the jets for a great massage. There is plenty of depth and room for a good soak! We have confidence in recommending the team and the product from Alpine Spas.
R Osborne – Auckland – NZ
Source: Google Reviews
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Great 😊
M Brett – Auckland – NZ
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Awesome spa and service . Thank you alpine spas for helping me make my mind up on what spa to choose . Recommend there products 100% . 😀👍
J Ranchhod – Auckland – NZ
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J Maher – Auckland – NZ
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Good company to deal with in both sales and aftercare- sorted out a couple of initial problems fast. Would recommend to a friend
n davis – Auckland – NZ
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D Hickford – Auckland – NZ
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I dealt with Tom who knew his stuff and made the process painless and easy! We are loving our spa and have recommended Alpine (and Tom) to a bunch of our friends
A Johnson – Auckland – NZ
Source: Google Reviews
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We brought our spa over the phone with only looking at pictures on the web site. We are absolutely stoked with it, easy to set up and install and the quality of everything is that next step up. Tom was really easy to deal over the phone from start till finish, great communication and it even got delivered down to wellington a week early.
S Rumens – Auckland – NZ
Source: Google Reviews
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Very impressive follow up and coms, from front end through to delivery. Dealt with Tom in sales. Our new Alpine spa is no1.
G Van Leeuwen – Auckland – NZ
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Recently purchased the Matterhorn and dealt with Tom. Everything was conducted professionally and swiftly. Most of all, the spa has been awesome as well. Cheers Tom and Alpine.
T Henman – Auckland – NZ
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b d – Auckland – NZ
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Our Alpine spa was everything we wanted; It was affordable, finished to a high standard. The staff were very helpful and kept us up to date with delivery. The spa was delivered on time and was easy to put into place. Thanks Alpine.
S Gaines – Auckland – NZ
Source: Google Reviews
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I would highly recommend Alpine spas. We hadn’t owned a spa before so decided to visit the showroom in Auckland. They had a huge range on display in the showroom. We were looked after by Tom. He had a great approach. He was extremely knowledgable friendly and helpful. He talked to us about what we were looking for and recommended several spas that would be suitable. I really liked that he didn’t try to up sell something but listened to what we wanted. We have now got a great spa at a great price which we use every day. Thanks for fantastic service Alpine spas and particularly Tom.
J Dewsbury – Auckland – NZ
Source: Google Reviews
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Brilliant to deal with, Tom made our purchase very easy & stressfree! Fast and great communication. The delivery was fantastic too! We LOVE our Alpine Spa. Highly recommend. Thanks guys 🙂
S Bradley – Auckland – NZ
Source: Google Reviews
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Look no further if u are after impeccable service and a fantastic product! Tom from Alpine Spas not only listened to what our needs were as a family, but when that extra mile with making sure we choose the right spa that has exceeded our expectations. Delivery before Christmas was a unexpected extra surprise. We are so happy that we purchase the Munro. Thanks so much for making this so easy Alpine Spas and knowing you are just a call away if we need advise gives us peace of mind.
S Simpson – Auckland – NZ
Source: Google Reviews
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Tom from Alpine Spas was great to deal with, relaxed and not pushy at all. We love our Matterhorn spa and would recommend Alpine Spas and Tom happily.
C Wallace – Auckland – NZ
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D Sharma – Auckland – NZ
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Thanks Tom & All The Staff At Alpine Spas. This is our family’s 2nd spa & we love it to bits. The professionalism, service & price at Alpine Spas can not be beaten. From sales to the amazing dispatch team + the fantastic delicious guys. Many many thanks to everyone. I would highly recommend Alpine Spas to everyone in New Zealand. Stress free & A++++ all the way !!! Regards The Hemmingson Families
D Hemmingson – Auckland – NZ
Source: Google Reviews
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Jay from Alpine Spas, Christchurch was just awesome to deal with as my husband and I made several visits to the showroom when making the big decision to purchase both a Yukon spa and Barrel Sauna. Jay was very professional and knowledgeable and certainly have not regretted our purchases!! The communication regarding delivery and after-sales service has been second to none and we highly recommend Alpine Spas.
A Philip – Christchurch – NZ
Source: Google Reviews
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Highly recommend the team (Jay and Bianca) for their support during our purchase. We love our Nepal 3 person spa – just perfect 🙂
J Clendon – Christchurch – NZ
Source: Google Reviews
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Our experience with Alpine Spas was excellent especially Maddie who proved very helpful. We were rung to find out if it had arrived & everything was alright. It only took a few days to arrive. The service we got when we found one of the clips had broken upon arrival was awesome & rectified quickly & efficiently. I would highly recommend Alpine Spas who made our whole experience with our first Spa first class. Thank you.
H Webb – Christchurch – NZ
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A Nowell – Christchurch – NZ
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All very smooth and straightforward. Product does exactly what we hoped and what they said so no nasty surprises. Recommend
P Hextall – Christchurch – NZ
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The team provided really helpful advice when we were looking at the options, which definitely gave us confidence and as a result are very happy with the purchase. Delivery team went the extra mile, and the after sales support has been excellent, and proactive too.
J Todd – Christchurch – NZ
Source: Google Reviews
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We purchased the Munro spa & are very happy with it. We received great service from Jay who took us through several options. Customer service & communication about delivery was outstanding. Many thanks Alpine Spas.
A Leverton – Christchurch – NZ
Source: Google Reviews
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Jay from Alpine spas was super helpful and informative when choosing our spa. Easy communication. Love our Vermont spa, did not disappoint!!
J Fox – Christchurch – NZ
Source: Google Reviews
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The team down at Alpine Spas were fantastic. Extremely helpful, very knowledgeable, and with the wide variety of product you can’t go wrong. Special shout out to Jason, Rachael, & Toby.
J Mac – Christchurch – NZ
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M Ferris – Christchurch – NZ
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Pleasure dealing with Jason, made for a very smooth and easy process. Highly recommend
J Dawkins – Christchurch – NZ
Source: Google Reviews
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We purchased a Colorado spa through Alpine during Level 4 when all operators were working from home… we lucked in when Jay answered our call!! From the first call Alpine Spa’s have been awesome to deal with, communication is excellent. Lots of tips and easy to follow instructions given pre installation, called us when our spa left their depot, emailed us 2 days after it arrived, then 2 weeks after it arrived to check everything ok and if we had any questions. We have recommended Alpine to friends, and would highly recommend them to everyone. Thanks Jay and the team at Alpine Spas!!
J Coffey – Christchurch – NZ
Source: Google Reviews
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Before coming to Alpine a few weeks ago looking for a spa, I went to 3 other Christchurch based spa business’s as I searched for the perfect spa for our family. The reason I chose Alpine, wasn’t just because I liked their range, and our selected spa, but due to the service we received as soon as we walked in the door. Absolutely over-whelmed by the sales person, taking his time to explain all the different options and how they worked. Top Customer service – Thank you Jay Janda Alicia Coles.
a Coles – Christchurch – NZ
Source: Google Reviews
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Ordered spa during second lockdown. Simply messaged through the website message bubble, got a lovely guy called Jay and all was sorted. Arrived on time and easy setup. The Family is now enjoying our evening spas.
M Clark – Christchurch – NZ
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Jason was so good. Very professional. Thank you so much love our spa.
L Moody – Christchurch – NZ
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K Barakat – Christchurch – NZ
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We are absolutely stoked with our new Munro spa and really recommend it just because of its large size and that it has about a bajillion jets! Jay from Alpine was super helpful too and kept in touch throughout the entire buying and install process, so all up, really recommend these guys 🙂
B Taylor – Christchurch – NZ
Source: Google Reviews
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The Alpine spas team (shout out to Jay!) were super helpful and happy to cater for our needs, well worth chatting to. A very worthy purchase, one of those things you tell yourself “why didn’t we do this sooner!”
D Johnston – Christchurch – NZ
Source: Google Reviews
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Tom and the team at Alpine Spa’s are awesome to deal with! Very professional and helpful with information. Nothing is too much trouble for them and they are happy to answer questions in a quick and friendly way, whether by phone call, in person or email. Alpine Spa’s are top quality, very luxurious and a pleasure to relax in! We only have our Munro for about 5 weeks, and it has been used every single day! Thanks again Tom and the rest of the team! Have a great Christmas!
T Joubert – Auckland – NZ
Source: Google Reviews
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Great to deal with, spa came on time,we really couldn’t be happier. Thanks Tom
l bridgeman – Auckland – NZ
Source: Google Reviews
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Excellent service by Tom, were are chuffed to bits with our Spa!
M Endres – Auckland – NZ
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Great Company to deal with and great pricing. We love our Matterhorn spa pool and is being put to good use. Shout out to Tom in the showroom who helped us decide.
S Millar – Auckland – NZ
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Hi all service was orsum replied to my request for a price at 9pm at night.Spa ordered and delivered on time.
D Maxwell – Auckland – NZ
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We love our new Alpine Artisan Hawaii spa.
L R Augustin – Auckland – NZ
Source: Google Reviews
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Easy purchasing a spa with Alpine Spas. Tom is great, so easy to deal with, great customer service!! I had to postpone the delivery date a couple of times due to site works and they were so accommodating. We love our new spa, it makes the perfect back yard addition and we’ve certainly made great use of it since it’s been delivered!! Highly recommend.
R Wieczorek – Auckland – NZ
Source: Google Reviews
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R Downes – Auckland – NZ
Source: Google Reviews
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I researched lots of other spas but these ones were way better value for money. Before and after sales help has been great and they even delivered on the weekend for me at short notice.
m pipping – Auckland – NZ
Source: Google Reviews
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We love our Fuji spa pool and have been very impressed with Alpine Spas service before, during and after delivery. Friendly, honest and helpful. We have no hesitation in recommending the pool and the Company.
B Sundgren – Auckland – NZ
Source: Google Reviews
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Fantastic service! Really enjoying our new spa.
S Signal – Auckland – NZ
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G Allan – Auckland – NZ
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B Murray – Auckland – NZ
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Recently purchased an Alpine Barrel Sauna. We bought/chose initially based on aesthetics as it is hands down the best looking sauna on the market. When looking at them, obviously they will add real visual appeal to any home. Aesthetics aside it is also very good quality. Put together correctly it is solid! We love it. We use it daily. So so good.
G Smith – Auckland – NZ
Source: Google Reviews
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If you want value for money , a spa that is finished to the highest standard and a company that really cares about their customers , the Alpine Spas is the only company for you . From the start we knew we chosen well , great communication, regular updates on delivery and then the product . What can I say , it’s simply a top class product . Easy to set up with everything you need and the free cover lifter and pool pack , towels , glasses and floating bar was just the icing on the cake . As far as running costs , I believe this would be one on the best in NZ ! So we’ll insulated , it loses next to no heat overnight and costs a fraction of the cheaper spas I’ve had in the past, to run. All in all Alpine Spas deliver a product that is second to none . And the at the price they have to be considered leaders in their field in NZ . Thanks to Tom and the team , everyday is an Alpine day at our house . 2020 just became a much better year !
D Saunders – Auckland – NZ
Source: Google Reviews
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What a wonderful helpful sales rep Tom who made sure i was getting what i wanted and even followed up after Spa arrived to make sure all was well 🙂 would definitely recommend the team at Alpine Spas for a awesome unit 👌
s sako – Auckland – NZ
Source: Google Reviews
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Although we have been in a few times (not rushing to buy a spa) we have never been pushed or rushed into buying a spa. Sales guy Jay is amazing. I’m quite a tall guy and I’ve been struggling to find a spa lounger that will fit me length wise. Jay has had no issues answering my annoying questions and assisting us with finding our spa. The spas are amazing but the customer service is what make alpine spas stand out from the rest of there competitors in Christchurch.
David – Christchurch – NZ
Source: Google Reviews
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Great product, great after sales service!
S Hibbert – Christchurch – NZ
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J Zhao – Christchurch – NZ
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We have the Tibet Spa, very happy with this, use it everyday. Very happy with the service would recommend Alpine Spas to anyone. Reasonably priced!
A PEARCE – Christchurch – NZ
Source: Google Reviews
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We love the new Nepal spa from Alpine Spas. It was exactly the quality as advertised. Communications with Jay were a breeze. He was very responsive to all of our questions and went all out to help make the process easy.
D Revell – Christchurch – NZ
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H Vaughan – Christchurch – NZ
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A Ferguson – Christchurch – NZ
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Toby was great to deal with whole experience was amazing! Love our spa
B Woods – Christchurch – NZ
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Absolutely love our Vermont spa! Great service and big thanks to Toby for making this an amazing experience. He is a great asset to Alpine Spas, much appreciated how fast he responded to all our emails, txts and phone calls. He was supporting us all the way when we had an issue at the beginning and made it such a smooth process. Thanks Toby, you are the best!
G Jankuloski – Christchurch – NZ
Source: Google Reviews
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We purchased the Colorado spa and absolutely love it , we dealt with Toby and he made the process so easy and straight forward, would highly recommend giving him a call, and it was super fast delivery.
M Jack – Christchurch – NZ
Source: Google Reviews
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Awesome spa and can highly recommend Jay. So easy and fantastic to deal with. Super fast delivery we were in our spa the same day we picked it up. Very happy customers. Thanks again Jay.
L Parish – Christchurch – NZ
Source: Google Reviews
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Jay was great to deal with, knew his stuff and spa arrived as soon as we were out of Level 4 lockdown.
M Bason – Christchurch – NZ
Source: Google Reviews
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Got our Nepal Spa just a week before Auckland went into its latest lockdown. Yes arrived just in time. My partner and I have really enjoyed the spa and the lazy evenings enjoying a nice drink therein. Really recommend Alpine for the sales and service. Took a wee while to get the outdoor electricity sorted but they kept in contact and when ready the guys dropped the spa and placed it in situ which wasn’t an easy task. I really recommend the delivery option, pool is heavy (even empty) and the lads have all the tools required to get it into the most difficult of places….thanks Alpine!~♡
N Masefield – Christchurch – NZ
Source: Google Reviews
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We are loving our Vermont spa, great service from Jay. Good communication, fast delivery. Easy set up, would definitely recommend this company. 😊😊😊
S Kitcher – Christchurch – NZ
Source: Google Reviews
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Toby really great to deal with, everything arranged as agreed and easy to deal with
T Dagg – Christchurch – NZ
Source: Google Reviews
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My son recommended Alpine Spas, so when I went to view them on line to my surprise a big Birthday deal was on.. Toby was amazing in Christchurch to deal with, very knowledgeable and very helpful and a great communicator. We are absolutely loving the Sierra Spa. The jets are amazing on this model. We love it so much I recommended Alpine Spas to a friend and she bought one too…Thankyou Toby for all your help and advice you were amazing.. Karen Chisholm. Mangawhai Heads, Northland
K Chisholm – Christchurch – NZ
Source: Google Reviews
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Excellent service, great follow up all the way through even through Level 4 lockdown. Matterhorn spa pretty amazing after our 15 year old spa.
G Casey – Christchurch – NZ
Source: Google Reviews
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Very easy to deal with. Once we made up our mind what model we wanted, the whole process took less than a week until the spa was delivered. Good communication
A Jackson – Christchurch – NZ
Source: Google Reviews
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Would absoutley recommend Jason Phillips from Alpine Spas, from our first enquiry via online chat, Jason provided us with advice and recommendations for our spa. Prompt service, and nothing was any trouble. We absoutley love our spa. Jason followed up the week after the delivery to ensure everything was Ok. 10/10 for service Jason!!
S Gardner-Harrison – Christchurch – NZ
Source: Google Reviews
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Exquisite showroom, the caliber of this company is unmatched. The customer service is unparalleled. Couldn’t be more joyous in my recent purchase of a swim spa. Maddie especially stood out as very knowledgeable and adept at selling her product.
Jacob – Dandenong South – AU
Source: Google Reviews
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Andrew and the team were outstanding. The customer support throughout the entire process is second to none. If you are buying a spa look no further. I highly recommend visiting the showroom you will be super impressed. Thank you we love our new spa.
J Roberts – Dandenong South – AU
Source: Google Reviews
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Highly recommend Alpine. The guys were great to deal with. It took 3 days from time of purchase to delivery. The price was very good compared to other Sauna dealers in Victoria. Thanks guys.
J Bennett – Dandenong South – AU
Source: Google Reviews
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Love our spa. Andrew was so professional, very knowledgeable and helpful. So happy with our purchase and would highly recommend Alpine spas.
S Edwards – Dandenong South – AU
Source: Google Reviews
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Couldn’t find a better supplier, from the moment you walk in to to delivery of a spa you know you have purchased from the right company. The support you get afterwards hands down is what makes this company shine brighter than the rest. Delivery guys are very very helpful, if I was to purchase another spa this shop is where it would be. Great team you have guys and girls, y’all need to know you’re doing an excellent job.
Muggs – Dandenong South – AU
Source: Google Reviews
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The staff know their stuff. Deliver was on time as promised. Their handyman put it together in no time. The follow up service has been unrivalled. If you’re in the market for a Sauna, Alpine Spas is the go to place to get it from. Andrew and the team are the best….
J Rosens – Dandenong South – AU
Source: Google Reviews
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Mary from Alpine Spas was fantastic! Super helpful and was always happy to answer our very many questions. Thank you for the wonderful service Mary.
B Elhouli – Dandenong South – AU
Source: Google Reviews
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Just fired up our new spa, and wow! what great unit. Loved dealing with Mary and the team in the new Melbourne store. Mary helped and advised a step by step process, and what we loved most, is that the price quoted was all inclusive (steps and spa cover was all optional and extra $ at other places we visited). Thank you very much, very satisfied.
p regener – Dandenong South – AU
Source: Google Reviews
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Great experience with Alpine Spas from first showroom discussion through to final installation. Andrew helped us navigate the selection options and made delivery planning easy. The team met the challenge of a difficult site installation without fuss.
K Barrell – Dandenong South – AU
Source: Google Reviews
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We recently bought a sauna at Alpine Spas. Very happy with the services. Highly recommended. A huge “Thank you” to Mary, who was extremely helpful.
A Zaytsev – Dandenong South – AU
Source: Google Reviews
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Recently purchased an Alpine Spa “”Matterhorn”” spa. It is a quality product at a very reasonable price. Sales and delivery personnel were efficient and helpful. Andrew Sher was very professional, answering our queries and checking that we were happy with our spa.
LYN – Dandenong South – AU
Source: Google Reviews
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Great communication, really happy with the purchase.
R B – Dandenong South – AU
Source: Google Reviews
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The cube sauna I purchase is everything I hoped it would be. Andrew Sher was the person I spoke to at the office and whenever I had a question he was always patient, friendly and extremely helpful.
M P – Dandenong South – AU
Source: Google Reviews
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Mary was great to deal with from the initial customer service all the way through to after delivery. Would highly recommend this company, products and friendly staff.
A Di Fabio – Dandenong South – AU
Source: Google Reviews
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Andrew from Alpine Spas was helpful from the moment we walked in, to the moment that our sauna was delivered. We are absolutely wrapped with how perfect the barrel sauna fits into our backyard & even more pleased with how beautiful it looks!! (I would add a photo for reference however it’s not allowing it)
J Sladek – Dandenong South – AU
Source: Google Reviews
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Great communication and efficient delivery, set up was a breeze. Great unit.
A O’Brien – Dandenong South – AU
Source: Google Reviews
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Andrew and team and Alpine Spa were great to deal with. I visited the showroom, made the decision to purchase post my visit and spoke to the team on the phone whilst walking the dog and the deal was done, quickly and efficiently. They put me in touch with Bob their preferred installer (he’s a licensed builder) and Bob and his colleague installed the sauna in one single day. It was a full on and hard day with plenty of rain but they completed a professional task! Well done Andrew and Alpine Spa. We have used the Sauna every day since installation – the health benefits of sauna that we have researched will no doubt pay benefit.
D Smith – Dandenong South – AU
Source: Google Reviews
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Quick response to my queries and customer service and after service excellent. Any issue was addressed and see to with a positive outcome. Happy to recommend.
D Lammers – Dandenong South – AU
Source: Google Reviews
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Excellent service. We highly recommend the spa, pre and post sale service. We love our spa, and the staff at Alpine Spas especially Mary, made choosing the correct spa really easy.
J Pemberton – Dandenong South – AU
Source: Google Reviews
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Great service, Mary was both knowledgeable and helpful – can highly recommend .
c Nichols – Dandenong South – AU
Source: Google Reviews
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J O – Dandenong South – AU
Source: Google Reviews
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The Alpine staff (Andrew) that I dealt with, was very attentive. He was quick to respond to any questions I had in the purchasing stage and the construction stage. The product went together perfectly. The sauna is such a relaxing treat at the end of the day. Thanks, Dorothy.
D Griffith – Dandenong South – AU
Source: Google Reviews
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Great service answering emails quickly and follow up on details smooth transaction
s ongley – Dandenong South – AU
Source: Google Reviews
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M Preece – Dandenong South – AU
Source: Google Reviews
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Thank you to Mary & the team at Alpine Spas got great deal & great product we love our new spa. Excellent service !
P Wilkinson – Dandenong South – AU
Source: Google Reviews
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Great communication and support from the showroom to delivery and installation and after installation. Highly recommend
A Neal – Dandenong South – AU
Source: Google Reviews
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We recently purchased a spa pool from Alpine Spas. Having no knowledge about a spa pool, Mary provided us with her insight on which spa to choose and make it easy for us to decide. Gabriel is also helpful throughout the process providing us with all the necessary information. We would encourage people to come and visit their showroom in Noble Park to check out their wide range of spas and saunas.
R Fanoy – Dandenong South – AU
Source: Google Reviews
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Alpine spas had just the right spa for us, with the lots of jets, lots of power and great seating configuration. Mary was able to organise delivery of our spa ahead of expected date. Delivery was seamless and the whole experience was wonderful. We are looking forward to years of soaking in our spa!
C Caldwell – Dandenong South – AU
Source: Google Reviews
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Love our new spa, thank you Mary and the team! Great service, great product.
D Braun – Dandenong South – AU
Source: Google Reviews
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From start to finish, Alpine Spas were great to deal with. Andrew, our sales consultant was quick to respond and provide us a detailed quote, and had a spa ready for us in their very next delivery. Mary took care of us during the order and made everything really smooth, from order to delivery. We were in our spa within weeks and it’s everything we wanted! Very happy with the spa and the service.
J Santa Maria – Dandenong South – AU
Source: Google Reviews
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After looking at a few other spa places we went to Alpine We were served by the lovely Mary. I liked that Mary didn’t approach us straight away. We were able to look around.at our leisure. We did buy a spa from Mary and the price was so much better than others we looked at. Unfortunately our spa was damaged on arrival. The damage was not visible until it was unpacked. They are wrapped in protective package. The damage was not Alpine or the delivery companies fault. Mary was not in the office however she was notified. I spoke to Mary a short time later and even tho she wasn’t in the off she was already onto it. Mary was fantastic she contacted me when she said she would ( on a public holiday I might add) Our replacement spa was delivered in a timely manner. Mary’s service and knowledge of the products was absolutely awesome. The spa it’s self is amazing. The power of the jets is sooo good and the seating formation is also great. The filters are easy to clean. The layback seat and the seat with the neck jets are the best. This is the best spa we have owned. Highly recommend Alpine spa and Mary
L Rice – Dandenong South – AU
Source: Google Reviews
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Very happy with our Lucania spa. High quality finish with easy and efficient operation. Communication and questions with Alpine team were quickly actioned with a commonsense flexible approach to customer service. The team who delivered the spa were great. Happy to recommend Alpine Spas
P Linford – Dandenong South – AU
Source: Google Reviews
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My main dealings were with Andrew however I did speak with other staff members and all were very helpful. There was a slight delay with delivery but I was kept informed I’m everything went smoothly. I am very happy with the spa I purchased service was excellent.
J Leck – Dandenong South – AU
Source: Google Reviews
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Gabriel was amazing at helping us with picking our perfect spa and always keeping us up to date with delivery. Great purchase and amazing service
D Ogden – Dandenong South – AU
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Very helpful courteous and very knowledgeable and made it great to do business
R Nutt – Dandenong South – AU
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R Lawson – Auckland – NZ
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Did not have much experience with spa’s. Contacted Tom Bosley at Alpine. He was extremely friendly and knowledgable and made the whole process a breeze. Using the spa has been amazing for our recovery after training and we cannot recommend highly enough how much of a game changer it has been. Thanks Tom and the team.
T Perry – Auckland – NZ
Source: Google Reviews
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G O’brien – Auckland – NZ
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We love our spa pool ! Tom at Alpine Spas kept us up to date with progress on delivery and supplied everything we needed. A great experience.
L Allan – Auckland – NZ
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Great purchase with excelent service and comunication through from start to finish.
M Martin – Auckland – NZ
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M Whitfield – Auckland – NZ
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K B – Auckland – NZ
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Tom was so helpful and knowledgeable about the products. He went the extra mole. Would definitely recommend Tom!
A Fenton – Auckland – NZ
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K Mant – Auckland – NZ
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An awesome trading experience with Tom from Alpine Spas. Delivered on time and packed to avoid any damages. Easy set up with clear instructions. Just love my Fuji Spa. Highly recommend to all to deal with Alpine Spas you won’t be disappointed.. Thank you have a merry xmas🎄🎅😁❤
k young – Auckland – NZ
Source: Google Reviews
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Amazing range of quality spas. We were looked after by Tom who talked us through the range and gave us some great options on function and price. Very happy with our spa and excellent service. Thanks Tom and Alpine!
J Hare – Auckland – NZ
Source: Google Reviews
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Great dealing with Tom everything explained, fast delivery very happy with our spa. Thank you!
m johnson – Auckland – NZ
Source: Google Reviews
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Wonderful service team and a special thankyou to Mary who was very fast at sorting out my enquiries 👍
B Glentworth – Auckland – NZ
Source: Google Reviews
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Tom from Alpine Spas was amazing to deal with. Very professional and answered my million questions I had about the spa we were looking at buying. Picked up spa from tauranga and was easy to install. A week after buying our spa and paying for it they had lid arm lifters free when you puchase (which we didn’t get at the time) after talking with Tom he honoured the deal after a week of our purchase and we got the arm bar FREE!!! About a week after our spa was installed the pump was whistling and they sent a technician to look at it and found we needed a new pump… This was replaced and was under warranty, no hassles and fast at fixing he problem. After care was awesome and we haven’t had any problems since. Highly recommend the Team at Alpine Spas. Best investment we ever made was getting a spa pool. Thanks Team!!
Z Boag – Auckland – NZ
Source: Google Reviews
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M Sanderson – Auckland – NZ
Source: Google Reviews
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Went and looked at Alpine Spa’s Mt Wellington showroom as we were recommended them by some friends. Had the pleasure of dealing with Dylan who was incredibly helpful and friendly, and made choosing the perfect spa an absolute breeze. Nothing was ever an issue and everything was explained in a way that we understood. Spa turned up exactly when promised and we have been enjoying it every day since! Thanks guys and girls – highly recommend! Amber & Rhys
A Thomas – Auckland – NZ
Source: Google Reviews
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Great spa and good value. Delivery was as promised and on time. We use most nights after work. Would highly recommend using the team at Alpine spas
M Harridge – Auckland – NZ
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J Styles – Auckland – NZ
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Inexpensive and high quality
A Groen – Auckland – NZ
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Andrew at Alpine Spas was an absolute star. I recently purchased the Ceder Barrel Sauna, there was a lot to know and consider and Andrew was prompt, friendly and super helpful. From answering my many questions to organising almost every detail. Absolute legend. Thank you. P.s The sauna is incredible 🙌
T Robertson (RISING HEALTH) – Dandenong South – AU
Source: Google Reviews
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After wanting a spa for over a year and endlessly searching for something reasonably priced, attractive and a good price, I found the Fuji spa from Alpine Spas. It is fantastic and I couldn’t be happier. Their customer service is great and there was no hard sales that I experienced with other businesses when shopping around.
L Hansen – Dandenong South – AU
Source: Google Reviews
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We saw the Barrel sauna at the Homeshow in Melbourne in May 2022 and by June it was installed. Gabriel was fabulous to deal with and ensured our delivery went to plan. We absolutely love it!
R Buchanan – Dandenong South – AU
Source: Google Reviews
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Very fast delivery and great sales service for all the questions we had about the sauna.
S Wheeler – Dandenong South – AU
Source: Google Reviews
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H Cullen – Dandenong South – AU
Source: Google Reviews
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Mary was excellent. Her advice and expertise gave us the confidence to choose the right spa for our needs and budget . I highly recommend you contact Mary at Alpine spas for professional customer service and a positive experience.
B Stapleton – Dandenong South – AU
Source: Google Reviews
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We saw Alpine Spas at the home show and visited the showroom in Noble Park and met Gabriel who helped us choose the spa we wanted and features we wanted We chose the Vermont for the size and extra insulation and loved the waterfall feature We had the spa fitted and running within two weeks . The post delivery service has been excellent
G Vermeulen – Dandenong South – AU
Source: Google Reviews
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Thank you Mary, your service, your follow up & after sales support has been amazing . We are very much enjoying our very user friendly spa
A Crawford – Dandenong South – AU
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P Graham – Dandenong South – AU
Source: Google Reviews
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Shopped around and Mary was by far the best salesperson to deal with. Been in the industry for along time, obviously knowledgeable able both her and the competitions products without being pushy. Spa was reasonably priced given the quality of components inside it and the availability of spare parts, all important factors if it’s a long term investment (which is should be)
M BOlivo – Dandenong South – AU
Source: Google Reviews
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Really enjoyed the sales process from Alpine Spas who were friendly and helpful from start to finish with choosing the best product through to delivering and installing the Spa. Would highly recommend! We love our spa.
A Young – Dandenong South – AU
Source: Google Reviews
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Thanks for the amazing service! I’m loving my spa. And Mary that sold me the spa was super friendly, helpful and followed up even after installation to check on everything. Couldn’t be happier with my Blackburn 😍😍😍
M Makkar – Dandenong South – AU
Source: Google Reviews
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We purchased a Yukon Spa from Toby and team at Alpine Spas. The quality, service and follow up assistance after purchasing was great. I highly recommend them for anyone looking to get a spa.
A McCullough – Dandenong South – AU
Source: Google Reviews
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We purchased a spa recently from Mary, we felt the spa was well priced and the sales and after sales care was great. Delivery was on time and handled well, I called Mary on the weekend with a question about using chemicals and usage and nothing was a bother, Mary sorted me out instantly. Many thanks
C Quarrie – Dandenong South – AU
Source: Google Reviews
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I loved the experience I had at Alpine. Such a friendly and knowledgeable team! Love the spa and would recommend anyone looking for a spa to go there!
J Hill – Dandenong South – AU
Source: Google Reviews
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Mary was really helpful through the whole process. Nothing has been too much trouble and the after sales service has continued to be helpful and supportive.
K & Roger Farrelly – Auckland – NZ
Source: Google Reviews
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The service was the best ive had anywhere.I Even contacted them on a sunday for info,very helpful.We got the Luciana spa.,Very happy with it,a top quality pool.Certainly recommed alpine spas.
B Mccormack – Auckland – NZ
Source: Google Reviews
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Alpine Spas listened to my requirements and found a solution that would suit my family and needs. The communication from start to finish was clear and informative. The swim spa itself is of great quality and is better than I expected. I was pleased with the delivery and set up. After a lot of research I found Alpine Spas was value for money.
R Jane – Auckland – NZ
Source: Google Reviews
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We bought a Spa from Alpine after much searching and researching. There are plenty of Spas available but it was the quality and Service that helped us make the decision. The way they had laid out the showroom so I was able to see pricing and the features of each Spa made it easy to see what was in our price range and the sales pitch was helpful and not at all pushy. Mary explained the different features we didn’t understand, explained the maintenance required etc. The aftersales is the best I have found, an email explained what we needed to do before the Spa was delivered, plenty of support and clear instructions on how to use the Spa and care for it. We have recommended Alpine to friends and best of all the Spa is awesome and a great place for us all to chill out.
gingerznz – Auckland – NZ
Source: Google Reviews
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Our experience with Mary from AlpineSpas has been amazing. Her knowledge of the spas and her ability to understand what we needed made the whole process so easy. She also provided recommendations for support trades such as an electrician as we needed a sparky for the outdoor powerpoint. Our spa has arrived on time, just perfect timing before Christmas. Thanks Mary for the great service and advice. We’re thrilled with our Spa, which the whole family is loving. Your detailed knowledge of the range, meant we got the spa best suited for us. I can recommend Mary and AlpineSpas for service, price and ongoing support!. Karmen and Miller
M Guirguis – Auckland – NZ
Source: Google Reviews
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d powney – Auckland – NZ
Source: Google Reviews
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Awesome customer service and communication. Really happy with the product, great little hot tub, thanks 😃
P Garrett – Auckland – NZ
Source: Google Reviews
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We absolutely love our new Yukon spa. It looks stunning in our backyard and is perfect for an evening soak. I can’t speak highly enough of the Alpine Spa team – Jay, Mary and Will went out of their way to assist us and were endlessly patient as we delayed delivery until our paving was complete! Thank you team – couldn’t be happier.
K Shaw – Auckland – NZ
Source: Google Reviews
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Great service, love the new Utah spa, many thanks!
Ownwn – Auckland – NZ
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Love the spa, best purchase ever. The team at alpine are very helpful, especially Mary and Steve, goes above and beyond to help you. I have no issues recommending them.
R Moonesinghe – Auckland – NZ
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P Seddon – Auckland – NZ
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R Fleming – Auckland – NZ
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Very helpful and knowledgeable staff, I would recommend to others.
D Hughes – Auckland – NZ
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Connor was great, fast and efficient
D Lidgard – Auckland – NZ
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The entire experience with alpine spas has been and continues to be terrific. From the consultant in store through to the terrific sales service and delivery. Sharyn in the alpine spa team was tremendous. Professional, knowledgeable and supportive through the sales and after sales process. And as expected the spa is awesome! First time with a spa and the team have been great in walking me through it all and making the learning easy.
P Macauley – Auckland – NZ
Source: Google Reviews
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I Sands – Auckland – NZ
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Hi zi purchased my spa 5 weeks ago. I live in the Canterbury region. After numerous times of trying to talk to someone. I spoke to Mary in the main office, asked her what and who do I have to talk to about getting a spa, well I was on a winner, I explained what I wanted etc. And she made it happen. I use my spa twice a day as I am on a waiting list for both knee replacements and will be forever. I just love it so much.as does my husband. Thank you Alpine spas, but more importantly thank you Mary.
N Pain – Auckland – NZ
Source: Google Reviews
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Had a pleasant sales experience with Connor, helped us out and was extremely patient and outgoing. Would recommend to anyone who is a first time spa buyer, ask for Connor.
J Singh – Auckland – NZ
Source: Google Reviews
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We have found the whole experience very easy and stress free. The communication has been exceptional right thru to a follow up a week after the spa arrived ensuring that we are happy and if we had any questions. Mary kept us up to date with dispatch and updates. Thanks for the outstanding service!! Would definitely recommend this great product and company.
L Smith – Auckland – NZ
Source: Google Reviews
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I found Jay great to deal with. His communication was excellent all the way through from enquiries to sales purchase and delivery ++. I would highly recommend Jay and Alpine Spas to anyone.
B Patterson – Christchurch – NZ
Source: Google Reviews
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Thankfully I managed to get my Nepal Spa installed and up and running the day before Lock Down level 4!! OMG – what a blessing. I have used my spa every day and I love it. The staff at Alpine Spas have been amazing to deal with, so much so that I have already recommend to my friends and two of them have purchased!! Thank you Alpine Spas.
L Taylor – Christchurch – NZ
Source: Google Reviews
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From our very first contact we were impressed with the excellent level of customer service. This continued throughout the entire process. The hot tub is exactly what we wanted and we absolutely love it. Would highly recommend Alpine Spas!
D Campbell – Christchurch – NZ
Source: Google Reviews
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Purchased Fuji spa – Great communication and assistance considering they were trying to ship through covid levels. Excellent spa – looks the part and works well – very happy with our purchase – I would recommend the company and the spa.
cookie – Christchurch – NZ
Source: Google Reviews
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Dealing with Alpine Spas was a ‘no brainer’! I dealt with Jason who was professional and very comprehensive with his information he provided me with. He also advised us on which spa we should buy for our family of six, and we are not disappointed! Best purchase ever! Thanks!
A Falvey – Christchurch – NZ
Source: Google Reviews
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Jay and Bronte were awesome to deal with. Great communicators who were always responsive and helpful. They kept me fully informed throughout the whole ordering process and were quick to follow up once the sauna arrived. Plus, the sauna is fantastic! Relatively easy to put together and very straightforward to use. But the true measure is how the sauna makes you feel!! Worth every cent!!
G Barbara – Christchurch – NZ
Source: Google Reviews
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I got the Fuji spa a couple of months ago and it has been amazing! Jay at the store was very helpful when buying the spa and both him and the team on the other end of the phone are very helpful with any questions I have. The instructions that come with the spa are very clear and helpful, and plenty of products are supplied or available on their spa supplies website for a very reasonable price. The quality of the products are high as well as the quality of the spa. Ease of use of the control pad is excellent. Overall would definitely recommend.
K van Bussel – Christchurch – NZ
Source: Google Reviews
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Jay was awesome to deal with
A McCormack – Christchurch – NZ
Source: Google Reviews
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We dealt with Jay and the service was brilliant. Installing our Fuji spa this weekend and can’t wait to use it!
G Phillips – Christchurch – NZ
Source: Google Reviews
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We brought a Tibet Spa after looking at alot of reviews, works great and thrashing it. Jay was a big help and answered all our questions when we did our research and after sales service has been great!
M Durrant – Christchurch – NZ
Source: Google Reviews
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Thanks Alpine. Jay @ Alpine came recommended by family and really lived up to the billing. Easy to deal with and proactive, even through lockdown.
R Schuster – Christchurch – NZ
Source: Google Reviews
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Truly amazing service from Jay. We went for the smaller spa, the Fuji, based on our requirements. I was unsure if we had made the right decision on model as we are a young family of 4. Jay reassured me based on the information that I had provided him that we absolutely had made the right choice on model. He was spot on!! The spa is perfect for our family. Any bigger would been a waste. Such amazing service. Thank you very much Jay!!
V Beattie – Christchurch – NZ
Source: Google Reviews
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Awesome service right from the start. Every call and email was answered promptly. The expected time frame for delivery was met and the actual delivery was easy with the spa and bits packaged securely. The spa and all the accessories appear to be quality product, and all the information provided from installation to day to day running was great. Easy as. Thank you Alpine Spas.
M Colliss – Christchurch – NZ
Source: Google Reviews
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Very helpful staff and thier system picks you up , refreshing to buy a product & several years later be able to replace / order the consumables without being told that your model is no longer available
m whittaker – Christchurch – NZ
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S Allman – Christchurch – NZ
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We love our new spa. Jay Janda our Sales Consultant was wonderful. He was super kind and patient with us while we decided and gave us the best advice to suit our big family. Thank you Jay and Alpine Spas for looking after us.
j van den Heuvel – Christchurch – NZ
Source: Google Reviews
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Jason at Alpine Spas Christchurch was great to deal with. Can thoroughly recommend if you need a spa give him a call. Thanks Aaron and Vicki
A Paddon – Christchurch – NZ
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M Middleton – Christchurch – NZ
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Hi, A quick note to say I purchased a Matterhorn spa off Jay at Alpine spas and was very impressed from when I inquired about it to when it was delivered, The Matterhorn is a great looking spa and with the different seating arrangements I find it a great way to start and finish each day and would recommend Jay and Alpine spas to others.
B Hill – Christchurch – NZ
Source: Google Reviews
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Love coming home after work to a nice hot spa, Thanks alpine
Mitchell – Auckland – NZ
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Mary was fantastic, absolutely made this big decision so easy. Thank you once again
J K – Auckland – NZ
Source: Google Reviews
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Our experience with Alpines spas with great, we dealt with Mary at the Auckland branch. she was knowledgeable and friendly and helped us to find the spa that was perfect for our needs. Communication on delivery was good. And the spa is sooooo good, absolutely worth the money!
J Sorensen – Auckland – NZ
Source: Google Reviews
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Fantastic service with Dylan at Alpine Spas Auckland . Very helpful on my first visit and gave me advice and information on how installation will be. We live in rural community on tank water. He let me know the delay time of delivery Followed up with emails and we were very excited when the pool was available sooner than expected . Dylan made sure delivery was on the date we wanted, to the door and it is now waiting to be installed. Excellent customer service and follow up is appreciated. Hard to find theses days thanks Dylan you ate a credit to Alpine Spas 🙂 Beverley Revell
B Revell – Auckland – NZ
Source: Google Reviews
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Mary was knowledgeable and great to deal with. Spa is fantastic
T Hall – Auckland – NZ
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We Recently purchased our first ever Spa Pool through Mary @ Alpine Spas. Highly recommend as the communication was great, and made the whole process very easy.
D Adams – Auckland – NZ
Source: Google Reviews
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Dylan was great, we are loving our new spa. Thanks alpine spas. Highly recommended.
P Harding – Auckland – NZ
Source: Google Reviews
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Superb customer service from beginning to end. I spoke with a number of the team along the way from initial sale to installation. The whole process could not have been any easier or efficient. A really friendly, patient team. The communication was clear and the delivery seamless. Super quick and easy to install and get running. Great service and product.
N ML – Auckland – NZ
Source: Google Reviews
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Phenomenal service from both Mary and Maddie. We purchased the spa through Mary and she made it a breeze right from the get go. The spa had a fault on arrival, however Maddie from the Service team went out of her way to ensure a technician and new part were sent out promptly and the issue was dealt with. It would have been a dissapointing experience had it not been for Mary and Maddie!
Harry – Auckland – NZ
Source: Google Reviews
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What a pleasure it was to deal with Alpine Spas, namely Mary. Her communication was absolutely superb, not to mention knowledge of the products themselves. We were guided through the process from start to finish and it didn’t just feel like it was another Spa sold by Alpine – we were made to feel special throughout and all was delivered on time and exactly as described. I wouldn’t look anywhere else for my next spa purchase. Well Done Team!
T Hadley – Auckland – NZ
Source: Google Reviews
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Dylan was a fantastic help in organising a quote to arranging the purchase and delivery. He made sure we were up to date the whole way and was always happy to answer a text message for quick and easy questions. The Yukon spa we have is perfect for our holiday home guests! Thank you!!!
Q Tāhuna Hideaway – Auckland – NZ
Source: Google Reviews
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So happy with my spa! Miriam was very helpful throughout the whole process. Thanks team!
B Pinkney – Auckland – NZ
Source: Google Reviews
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I dealt with Mary who was fantastic. She responded quickly to all my questions and queries from the point of sale through to delivery and even when I had a few questions a few weeks after. She went out of her way to make sure my experience was supported and I trusted what she was telling me. She has set a high bar for the rest of the team for my continued customer service as an Alpine spa customer. As a consequence I have since recommended Alpine Spas to 3 friends.
J G – Auckland – NZ
Source: Google Reviews
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Just installed my new Matterhorn spa wow ! its just amazing is a under statement . Thanks to Mary from Alpine Auckland you rock !! you made my experience with Alpine a pleasure.
A Mobberley – Auckland – NZ
Source: Google Reviews
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I Brought a spa 4 years ago from Alpine Spas and it has been great, any minor issues have been fixed under warranty and dealt with in a timely manner. Great company and fantastic customer service.
B Booth – Auckland – NZ
Source: Google Reviews
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Super customer service from Sharyn. Price is also the best in terms of value for money. Ended up buying the Fuji on the spot cause of the COVID lockdown everyone is buying spas.
Y Caly Wang – Auckland – NZ
Source: Google Reviews
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Jay was awesome to deal with. Always answered my emails promptly even after hours when I didn’t expect it (hard to get this service). Honest, reliable and very easy to deal with. Apart from all of that the Vermont spa is amazing. Thank you Jay and Alpine spas. Highly recommend.
D Beardsell – Auckland – NZ
Source: Google Reviews
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Dealt with Connor @ Alpine throughout the process I found him knowledgeable and very helpful , estimated time of arrival was slightly early even with Covid in play. Thanks again to the Team . Regards Adam,
A Hilleard – Auckland – NZ
Source: Google Reviews
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I have dealt with Sharyn though my purchase of my spa from alpine spas this has been a great experience she has helped me all the way though my purchase and I have found the best customer service I have ever had I would recommend her and this company to any people. Looking for a spa please ask for her and I guarantee you will have the experience that I have had
K English – Auckland – NZ
Source: Google Reviews
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Excellent communication and service from Alpine Spas, Jay was very good to deal with and kept in touch, highly recommend.
A Johnson – Auckland – NZ
Source: Google Reviews
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I dealt with Jay through the sales process. I was very impressed with the attention to detail and the communication was awsome. I really liked the fact that I was provided with the pre delivery information so that I knew what was required before I received the spa. I was also emailed the manual for the spa so that I could read up on it, so that when it arrived I knew what to do with setting it up. I would would highly recommend getting a spa through Jay.
M Petersen – Auckland – NZ
Source: Google Reviews
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Purchasing my Fuji Spa was trouble free from order to delivery and Jay was there to keep me up to date on all phases of the purchase a very informative and friendly salesman to deal with. My thanks also to the dispatch team also very friendly and reassuring. Overall I am over the moon with the team at Alpine Spa’s and the product, now enjoying my spa most days thank you.
B Kendall – Auckland – NZ
Source: Google Reviews
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Excellent service from Jay and the team at Alpine Spas right through from talking about models to ordering and now after sales / install service. The spa itself is really well made, and works a treat at a price that I couldn’t find even close anywhere else. Very happy and more than happy to recommend.
G T – Auckland – NZ
Source: Google Reviews
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We had a look at a few spa companies before deciding to go ahead with Alpine Spa. The delivery and after sales service is second to none. Big thanks to Jay and Will for the extra care and customer service.
R Brij – Auckland – NZ
Source: Google Reviews
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After reviewing many spas and hot tubs we bought the Yukon from Alpine Spas. We are so happy we did. It is perfect; looks like a traditional hot tub but has the added bonus of jets and bubbles which can be easily switched on/off or more/less to suit our needs. In addition, we received excellent service from Mary at Alpine Spas. Overall, great product and great service. Thanks
M Littlewood – Auckland – NZ
Source: Google Reviews
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Awesome company and loving the spa. Jay was very helpful and patient in his dealings with us – I would highly recommend
A Dearing – Auckland – NZ
Source: Google Reviews
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Awesome service and great spas! A big thanks to Sharyn who was a pleasure to deal with!
D MacFarlane – Auckland – NZ
Source: Google Reviews
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Love our Alpine spa! Best choice I made for me and my family especially during this lockdown I brought Montana spa. Just want to take this time to thank Tom from Mt Wellington branch Rosie organised the delivery lovely lady to talk to & Warren from Carroll’s who delivered our spa and made it easy for us – meitaki 👍🏼
S MANOA – Auckland – NZ
Source: Google Reviews
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Amazing team at Alpine Spas, Auckland! We dealt with Jay and found him to be incredibly helpful, prompt and friendly. Loving our spa! Thanks again, Jay, you have made this experience easy and fun! 🙂
A Carradus – Auckland – NZ
Source: Google Reviews
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Jay at Alpine really done a terrific job when we were on the hunt for the right family spa, nothing an issue, answered my many questions and done a mint deal. Really appreciate it and love it. We brought the Vermont model and it’s perfect for us
T Craig’s – Auckland – NZ
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G West – Auckland – NZ
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B chard – Auckland – NZ
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It was great dealing with Jay. The communication was clear, to the point, very efficient. Jay was pro-active: the spa, on my request, was even delivered 2 weeks earlier; Jay contacted me when he realised I have been overcharged and wanted to understand how it happened. Also, great customer service when Jay contacted me a week after delivery to see how it was going! Very good experience.
S Kraayenhof – Auckland – NZ
Source: Google Reviews
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We found working with Dylan a pleasant experience. He was very helpful and kept us updated
J Neighbours – Auckland – NZ
Source: Google Reviews
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Have had our spa a couple of weeks now, and it’s great. Thanks to alpine spas, in particularly to Mary Edwards for all her advice and great service in the purchase of our spa. They were very professional the whole way through, and keeping us updated all the way Through the process. Would highly recommend Alpine Spa.
P Skerten – Auckland – NZ
Source: Google Reviews
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Jay gave me excellent service
A Hilbink – Auckland – NZ
Source: Google Reviews
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As no overseas trip this year decided to buy a Spa. Jay from Alpine was easy to deal with throughout our purchase process. Kept us up to date with our Spas journey and was quick to respond to any email queries.
J Retter – Auckland – NZ
Source: Google Reviews
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Mary was really knowledgeable about the different features on all of the spas we were looking at. We made our decision based on the information given (verbally I might add, not just given paperwork to read) and she absolutely nailed it for us. Love the spa and it’s perfect for our family. Seamless experience from walking in to the store to relaxing in our spa. Great service, great choices – will definitely recommend Alpine Spas if anyone I know is looking for a spa pool 🙂🙂🙂🙂🙂
S Hancock – Auckland – NZ
Source: Google Reviews
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C Te Amo – Christchurch – NZ
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Thanks very much, the new Sauna is great!! We got the Copenhagen model from Jay and the team at Alpine Spa’s about a month ago. It was easy to assemble and really nice to use. Have been in it everyday during lockdown. Highly recommend this model. Cheers!
L Peet – Christchurch – NZ
Source: Google Reviews
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Tēnā koutou Alpine Spas & Jason Phillips – our whānau absolutely loves our new puna kaukau korohuhū (spa pool). We got ours just on Matariki (the Māori New Year) and wanted it not just to celebrate a new year, but a new season as a whānau. Our exploration of ngā whetu (stars), some of our best kōrero (discussions), waiata (singing) & karakia (prayers) take place in our new spa, so thank you. Tēnā koe Jason for being trustworthy, answering all of my pātai (questions) with such professionalism and for treating my whānau and I as a valued customer, not just another sale. That’s the difference between good service and what you offered us – GREAT service. We are currently in the process of directing two other families in your direction Jason because we feel they’ll be looked after – as we were. Mauri ora ki a tātou katoa. Kia ora!
J Hohaia – Christchurch – NZ
Source: Google Reviews
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We e-met Susan on the Alpine Spas website. We were not in the market to purchase at that stage however Susan provided informative, no-pressure, genuine assistance which resulted in us purchasing a spa within a couple of days! We find Alpine Spas to be a credible company who provide a lot of support and information after the purchase as well. Alpine Spas make buying a spa very easy and we have no hesitation in recommending them to anyone looking to purchase a spa.
A H – Christchurch – NZ
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J Reynolds – Christchurch – NZ
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Great service easy to deal with.
J Lowther – Christchurch – NZ
Source: Google Reviews
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I’m very happy with the sauna. The best purchase I have invested in for my health & well-being in a long time. Easy to deal with and also easy to assemble. Thank you
D Ataera – Christchurch – NZ
Source: Google Reviews
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Jason and the team were great to deal with! From placement of order through to delivery and setting up the spa! They are a friendly helpful team and a pleasure to deal with.
G Payne – Christchurch – NZ
Source: Google Reviews
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F Frišman – Christchurch – NZ
Source: Google Reviews
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Recently purchased a Montana Spa. Was ably assisted by Toby who not only answered all questions but was very helpful in directing us towards the appropriate model and other possible options. He followed up after our purchase to ensure we were happy – which of course we were! Great service. Thanks Toby and Alpine Spas.
L Cookson – Christchurch – NZ
Source: Google Reviews
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After deciding to buy our first brand new spa we did some research and were told Alpine Spas are up there with the best. Not being sure which would suit our needs best I contacted Alpine Spas and spoke to Toby who was extremely helpful. Within a few days we had the Vermont Spa delivered & had it up & running with no problems. Toby was great to deal with, answering all my questions & timely with correspondence. The birthday surprise gift pack was also greatly appreciated. Overall Toby @ Alpine Spas, well done. Good service & follow up.
m sandtmann – Christchurch – NZ
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G Silvester – Christchurch – NZ
Source: Google Reviews
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For your spa needs go to this place
A WINEY ECHAVEZ – Christchurch – NZ
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R May-Bhula – Christchurch – NZ
Source: Google Reviews
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I spent a lot of time researching spas and eventually narrowed things down to two companies. In the end I decided on Alpine Spas for the following: They are an NZ company, their spa features appeared superior, and the overall package of items included was amazing. Once my Matterhorn arrived I was not disappointed one bit. Over and above the aforementioned items, their salesperson Jay’s support and assistance was second to none. He was very knowledgeable and surprisingly available after hours to respond to my correspondence. My spa is now installed, what a thing of beauty. I highly recommend Alpine Spas from start to finish. Jay, I kneel in the long shadow of your excellence.
R Anderson – Christchurch – NZ
Source: Google Reviews
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Great service from Alpine Spas. Very efficient and friendly. Jay was outstanding, very knowledgeable and always prompt to reply to emails. We’re loving our new Colorado spa, great jet pressure.
C Hall – Christchurch – NZ
Source: Google Reviews
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great after sales service from Jay at alpine spas cant do enough to help cheers paul
p cockroft – Christchurch – NZ
Source: Google Reviews
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Love our Nepal spa! Great size for our deck. Nice pressure from the jets. Jay made the whole process friendly and fast.
A thompson – Christchurch – NZ
Source: Google Reviews
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Five star service from Jay! Very happy
H Larsen – Christchurch – NZ
Source: Google Reviews
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We did some research on infrared saunas and then decided to speak to the people who know. JAY at Alpine Spas was so helpful, informative and didn’t baffle us with sales talk, he was real and honest. We purchased the Copenhagen Sauna and we love it. Delivery was seamless and installed in under 4 hours by mostly one person, instructions excellent. We’ve had it for a week and can’t wait to get home from work. Superb company to work with, excellent service and communication. Cheers Jay. Darren & Angela
A Savage – Christchurch – NZ
Source: Google Reviews
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We are absolutely delighted with our Montana Spa…… got it just before lockdown so it has kept us nurtured, entertained and busy. Mary has been awesome to deal with and follow up has been great!!!!
D Sapsford – Auckland – NZ
Source: Google Reviews
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Absolutely love my new Alpiine Spa. Thanks Sharon for the excellent customer service and expert advice you provided.
L Hemi – Auckland – NZ
Source: Google Reviews
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Jay was an absolute pleasure to deal with. Very knowledgable and helpful and communication over the phone and email were great. Highly recommend Jay if you are looking for a spa pool at Alpine Spas
V Meintjes – Auckland – NZ
Source: Google Reviews
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Sharyn was awesome assisting us in choosing the right Spa – knowledgeable and professional whilst not being pushy. Very happy with our spa and delivery was a breeze
l lundo – Auckland – NZ
Source: Google Reviews
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What an investment in family quality time! We missed out on our family Cruise but came out better off with a spa. Our Nordic has been a godsend. Massive thanks to Sharyn for all your help and advice throughout the process. Despite Alpine being flat out she made time to make tge process so much smootger. Thank’s for everything. Tge Priest whanau.
Y Priest – Auckland – NZ
Source: Google Reviews
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Great customer service and follow up with Jay and his team. Really happy with the Nepal spa thanks. Writing this review as I’m sitting in it😊
J Reed – Auckland – NZ
Source: Google Reviews
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Great service, well informed, Thanks Jay for being super on the game. WE LOVE OUR ALPINE SPA!!!
M Higgins – Auckland – NZ
Source: Google Reviews
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Awesome service from Jay Janda @ Alpine Spas Sylvia Park Rd, Mt Wellington. Fantastic deals on premium quality spa pools, we love our Munro! Jay went above and beyond to make this an incredibly easy and effective experience and we couldn’t recommend him and Alpine Spas highly enough!
N Baars – Auckland – NZ
Source: Google Reviews
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P McQueen – Auckland – NZ
Source: Google Reviews
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Hugely impressed with our Alpine (Mattahorn) pool that arrived last week. Soooo good to come home to and an added social space for family and friends when we get together. A massive thank you has to go to Jay for his knowledge, care and advice in helping us choose our first spa pool. We are loving the Mattahorn. Jay and the very friendly team at Alpine really couldn’t have impressed us more. Thank you from this very happy family!!!
M Lovelock – Auckland – NZ
Source: Google Reviews
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Really excellent service from Jay at Alpine spas. Prompt communication all the way through the process. Really happy with the end product!!
M Perks – Auckland – NZ
Source: Google Reviews
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Connor is a top Lad, he has made buying my spa experience such a treat! Thank you so much will be back for on going chemicals 😅
N 2021 – Auckland – NZ
Source: Google Reviews
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We have been thinking about spas for a while and always liked the look of the Apline spas at the field days over the years. We went to the showroom to look at them again, Mary did a great job explaining the differences and pros and cons, to the point where we went from just looking to purchasing one. Now have it at home on the deck looking out over the Waikato river and loving the new spa! Good quality and so easy to maintain and use.
J Christie – Auckland – NZ
Source: Google Reviews
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I Have just purchased a Sierra Spa from Alpine Spas. Jay Janda, Thank you for your great service and help sorting this for me. You made this a very easy and exciting experience for me. Can’t wait to get it all up and running. Thank Jay.
h pettersson – Auckland – NZ
Source: Google Reviews
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We are very happy with our Alpine Spa! What a fantastic way to relax, unwind and spend quality time with the family. We have never been so fascinated with the stars! The team @ Alpine Spas were very helpful making sure we were well informed about the right spa for us and helped us in every way. We highly recommend an Alpine Spa.
L & Geoff Dodd – Auckland – NZ
Source: Google Reviews
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From selection to purchase its been smooth sailing. We live out of town so the moving crew were marvelous.. now waiting on the builders and electrician to finish up.. i am like a kid in a candy shop not allowed to touch, its going to be a long few days while I wait. Thanks alpine you have been awesome..
K Redway – Auckland – NZ
Source: Google Reviews
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Absolutely love our Colorado spa. Easy to set up and operate. Hamish was very helpful and always available to answer any questions. His follow up service was excellent. Very happy customers.
M – Hilda Foster – Auckland – NZ
Source: Google Reviews
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Dealt with Mary at Alpine Spas and she made buying our spa pool so easy and explained everything we needed to know. We now are so happy with our purchase, thanks Mary, 😁
T Coyle – Auckland – NZ
Source: Google Reviews
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Jay was super easy to deal with and made everything hassle free, great service! Even our friends have now brought the same spa as us after seeing how easy it was and how great the spa is!
Maree – Auckland – NZ
Source: Google Reviews
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Hi all, the pool we got is great, Alpine were very well organised and everything turned up as it should. The Sales person Jay was easy to deal with and very efficient.
T Patmore – Auckland – NZ
Source: Google Reviews
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Great service by Jay. Loving our spa!
K Holland – Auckland – NZ
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M Allen – Auckland – NZ
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J Reyden – Auckland – NZ
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After researching many brands of spas, we settled on purchasing our Alpine Spa. Dylan served us in the Mt Wellington store and provided great customer service and did a great job of answering our many questions. His follow up and communication has also been second to none. We knew this was a great product and since installing it, have had no regrets about this purchase. We are only left wondering why we didn’t do it sooner. It provides great family time and allows my wife and I downtime in the evenings after hectic days at work. Would highly recommend Alpine Spas and the. Team at Mt Wellington, Auckland.
R Cocklin – Auckland – NZ
Source: Google Reviews
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Mary was very good to deal with. We got the spa at the end of Covid and they were very helpful and quick to respond to my questions. The spa is very nice and the whole family love it. I would recommend Apline Spas to everyone. Thanks Mary.
B Williams – Auckland – NZ
Source: Google Reviews
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Thanks Mary for helping us to find just the right Spa for us and our family. The Matterhorn fits our space perfectly and we are getting lots of use out of it already. Wish we had visited you earlier!!
M Butler – Auckland – NZ
Source: Google Reviews
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Excellent service from Jay online. Easy to deal with, with constant communication. Would highly recommend alpine spas to anyone considering getting a spa.
M Tubman – Auckland – NZ
Source: Google Reviews
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Connor and the team from Alpine Spas have been great to work, from our first contact to the delivery. He kept us informed through out, and we are loving the spa’s we are having. We would highly recommend them.
S BLISSETT – Auckland – NZ
Source: Google Reviews
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Just bought the Vermont. Everything went like clockwork. Alpine did all they said they would do and kept me informed along the way. I dealt with Jay Janda at the store and he was helpful and knowledgeable. Spa arrived and is installed and we are loving enjoying it every day. Too easy!
I Office – Auckland – NZ
Source: Google Reviews
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Just bought an Alpine spa. I dealt with a Jay and found him most efficient. Jay told me when the spa would be arriving and it arrived on that date in good condition. No worries getting it setup. Had some further requirements which Jay handled most efficiently. Impressive service, Regards , Edward Bayley
e bayley – Auckland – NZ
Source: Google Reviews
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Absolutely fantastic service from Jay at alpine spas, very friendly and knowledgeable and could answer all question we needed,we had looked around for a while at several different places but after dealing with Jay and the service he gave us, it didn’t take us long to make our decision,would have no hesitation on recommending Jay and alpine spas to anyone looking for there first or next spa purchase
C Stringer – Auckland – NZ
Source: Google Reviews
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We brought a spa from Alpine over 1 year ago and use it all the time – great product, affordable and easy to maintain Have now brought one of their Alpine Copenhagen saunas which was again affordable, easy to put together and great to use – feel the benefits straight away We dealt with Mary who was great and answered all our questions straight away – she was very knowledgeable and made our decision to purchase easy Alpine is a great company to deal with
K Papa – Auckland – NZ
Source: Google Reviews
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Great experience. Mary was fantastic, super helpful. Matterhorn spa arrived on time and as promised. Highly recommend.
M Thomas – Auckland – NZ
Source: Google Reviews
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Dylan and the team at Alpine Spas were a pleasure to deal with. Buying, installing and getting a spa up and running is a daunting experience but Dylan either patiently helped us or put us on to the right person. Loving the spa, thanks so much.
L Anderson – Auckland – NZ
Source: Google Reviews
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Mary at Alpine Spas is A+ to work with! We were interested in an infrared sauna and Mary was knowledgeable and talked us through every aspect of the saunas. Installation of the sauna was a breeze. We are in love with our purchase and use it every day. And to top it off, Mary contacted us to make sure delivery was easy and that we were happy with our purchase. Highly recommend Alpine Spas and Mary!
N Irvine – Auckland – NZ
Source: Google Reviews
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M Donovan – Auckland – NZ
Source: Google Reviews
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Purchased a Fuji Spa from Alpine Spas and dealt with their Sales Consultant Jay Janda. The process couldn’t of been any simpler and the product and information supplied seem great – exactly as advertised. Would definitely use again.
N Rees – Auckland – NZ
Source: Google Reviews
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We absolutely love our spa. It felt like a real indulgence but we have no regrets and have even surprised ourselves with how much we use it! Thanks to Jason for your help, it was a very smooth sale and delivery process.
C Warin – Auckland – NZ
Source: Google Reviews
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Mary was very helpful and able to answer all my queries accurately and succinctly. The whole spa purchase process went smoothly, deadline dates were met and in one instance improved upon. The spa is working really well and is good value for money.
T Hamilton – Auckland – NZ
Source: Google Reviews
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We have been looking at a few different brands of spas, happened to call into Alpine Spas Christchurch showroom for a look around. Jason made time to answer our questions and work through their range he felt would meet our needs best. After seeing a few options we settled on a pool. Job done! Could not ask for better service, as well as after delivery follow up to check we had everything sorted. Highly recommend Alpine Spas And the team.
G M – Christchurch – NZ
Source: Google Reviews
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My husband and I recently purchased a sauna from Toby Nicholls at Alpine Spas in Christchurch. Toby was so knowledgeable, helpful and a fantastic communicator. The sauna is incredible and has completed our oversized family bathroom – it’s my new happy place!! 😉 It truly feels like being on holiday every day. Thanks again Toby and the team.
L Wills – Christchurch – NZ
Source: Google Reviews
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A Redmond – Christchurch – NZ
Source: Google Reviews
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We’ve just installed a Nordic Spa for the family. We are very happy with the purchase, manuals provided, and the sales/ delivery/ follow up service from Jay & Jen at Alpine Spas! Would highly recommend
P Apperley – Christchurch – NZ
Source: Google Reviews
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Jason worked his magic and gave us the best spa ever, enjoyed by us and the kids thanks Jason for helping us find our spa 😀
j maaka – Christchurch – NZ
Source: Google Reviews
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Jay’s service was amazing. I loved the way he was always following up throughout the process. I know if I have a question I could call or email anytime and he would advise or come back to me. Wouldn’t hesitate to use Alpine again. Fast, efficient and friendly service. Thanks Jay and Alpine
t williams – Christchurch – NZ
Source: Google Reviews
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Thanks Jay Janda(sales) and Louise Dunstan (despatch)for helping us into our Nepal Spa. We tried on a bigger spa before the first Covid hit, and decided on a smaller spa in the end- which fits our family of three perfectly! Great to get into it at the end of the day. I can recommend Alpine Spas, with Jay and Louise by your side…..maybe not actually in your spa though 🙂
M Wood – Christchurch – NZ
Source: Google Reviews
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From our initial visit to the Showroom to delivery to after sales service we are so impressed with Alpine Spa’s. They recommended the perfect spa for us based on the information we gave them. We love “The Matterhorn” and have enjoyed lots of family time in it. Thank you for the great communication throughout and prompt delivery. Look no further than Alpine Spa’s!
S Hailstone – Christchurch – NZ
Source: Google Reviews
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I don’t usually write reviews but in this case it is well deserved. We recently replaced our old spa with a new Fuji model from Alpine Spas. Jay Janda was extremely helpful both before and after the sale. The spa came with a cover lifter and all chemicals and filters required for immediate startup. In addition to this the cost of freight was free to the nearest depot. We looked at all available options for new spas and this was clearly the best for us. We are impressed by the after sales backup provided. This is how sales used to be years ago when the customer was not just a number. Well done Alpine spas! A big thanks also to Mainfreight also for dropping everything to assist us loading the spa to take home. If you are in the market for a new spa Jay and the the team at Alpine Spas are the people to see. Janice Ryan and Peter Cowdell ( very happy campers)
J Ryan – Christchurch – NZ
Source: Google Reviews
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Extremely pleased with our new Alpine spa, Susan and the team were a pleasure to deal with, full of knowledge and expert advice, we highly recommend the team at Alpine Spas. Paul & Nicky
P Rowland – Christchurch – NZ
Source: Google Reviews
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A great experience dealing with Alpine Spa’s, the Spa was recommended by friends and we haven’t been disappointed. Thank You to the Team at Alpine Spa’s.
B Family – Christchurch – NZ
Source: Google Reviews
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S Milne – Christchurch – NZ
Source: Google Reviews
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Fantastic service and advice from Susan in the Christchurch show room. She made us feel comfortable to ask questions & took the time to get to know us so we could choose a spa that best fits our needs. We are loving the spa & using it a lot more that we thought we ever would.
Cameron – Christchurch – NZ
Source: Google Reviews
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I dealt with two employees, Toby being one of them and the othera young womanwhose name escapes me, and they were both really good to work with. It was the second spa we’d bought from Alpine. They were both pleasant and accommodating and a pleasure to do business with. I would not hesitate doing so again.
C Bennett – Christchurch – NZ
Source: Google Reviews
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E Shaw – Christchurch – NZ
Source: Google Reviews
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Alpine Spas Christchurch were so easy to deal with! Walked in and instantly got helped by the lovely Jay who showed us around the show room and helped us with our decision to by the Matterhorn Spa! All set up on our deck now and we use it every night! Spa set up was easy with all the instructions needed and easily maintained as well. Have had follow up emails from Jay who has checked that we are happy with our purchase and if there is anything else he can help with, which is always helpful. 10/10 would highly recommend!
s ellis – Christchurch – NZ
Source: Google Reviews
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Really happy with our purchase, really helpful and friendly service. No pressure sale – really good value for money – highly recommend
N House – Christchurch – NZ
Source: Google Reviews
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Great service – love the spa 😍
S Limmage-Werner – Christchurch – NZ
Source: Google Reviews
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Great service, Toby was able to answer all of my questions and ensured we had all of the information we needed for before our pool arrived. Great value of Money, great service and will definitely be recommending to all family and friends in the market for a spa
S Jansen – Christchurch – NZ
Source: Google Reviews
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Got our Munro spa recently. Have been thinking about getting one for years and now we have it we wish we had got it years ago! Very comfortably fits our family of 6. Jay Janders was great to deal with. Very straight forward to do everything via phone, delivery to Dunedin straight forward and well informed. Jay and the managing director has contacted us a few times to make sure we are happy and all going well. It’s been a seamless purchase and service and the spa is awesome and remarkably easy to get up and running and maintain.
S & Cheryl Willis – Auckland – NZ
Source: Google Reviews
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We love our new spa, our only regret is not buying it sooner! Sharyn at the Mt Wellington branch was incredibly friendly and helpful too. We highly recommend Alpine Spas to anybody looking to buy a new spa pool.
H Mahuru – Auckland – NZ
Source: Google Reviews
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From the start of been recommended Alpine Spas, I now know why. Sharyn, whom i dealt with from my first phone call has been terrific. From start to finish and even after she has gone the extra mile and always been available for questions. I happily write this from the comfort of my Grand Bahama. Our family thanks you Sharyn and Alpine Spas.
T Lovich – Auckland – NZ
Source: Google Reviews
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Would rate Connor (Retail), his branch manager and Jen (Customer Service) 6 stars if I could; exemplary customer support & knowledge – extremely happy I purchased from Alpine Spas. Since nothing is perfect, I had issues in the beginning but they were very quick to own up! Thank you team
K Choong – Auckland – NZ
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S Benfell – Auckland – NZ
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S narbey – Auckland – NZ
Source: Google Reviews
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I have never given birth, but I can imagine it’s the exact same experience as purchasing a spa. At first you’re like ‘what the F have I done’ then the regret overwhelms you, thoughts of how you are going to pay for this, do you even want a life time of spa, then you yell at people, but the end result is pure bliss. Connor at Alpine Spas was essentially my birth partner. Guiding me through every step of the way, making sure I knew how to care for it during the first few days, calming me down when I had problems and even when it was over checking in on me and making sure we were ok. If I do decide to have another spa, mainly so my current spa has someone to play with, then I will definitely hit Connor up and let him use his magic of making a massive life decision a walk in the park.
s hopkins – Auckland – NZ
Source: Google Reviews
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We had an Alpine Spas delivery to Nelson. The spa pool is fantastic and the service is outstanding, all the way through the process from live chat online to discuss the right spa pool, through to emails and calls regarding delivery and after delivery follow up. Great service and product all round.
A Mitchem – Auckland – NZ
Source: Google Reviews
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I embarked on a search for the best spa pool during the Covid-19 Lockdown. A friend of mine had just purchased a Matterhorn unit from Connor and recommended that i called him. Upon calling Connor, I found him to be the ultimate professional providing all information and answering technical questions. I purchased and had the unit arrive in no time. To have Connor email and text me during delivery and arrival and then some 2 months after purchase to make sure everything is ok is simply exceptional. I have no hesitations in recommending Connor and the Alpine Spas team for a new spa pool. Keep up the great work! Cheers, Haemish
H Reid – Auckland – NZ
Source: Google Reviews
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We bought through Connor who was excellent to deal with plus the after service and following up just the same, would highly recommend
N Hickman – Auckland – NZ
Source: Google Reviews
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the bought was a good idea and the agent Connor was brillant, Alpine Spa I can really reccomend
sandro – Auckland – NZ
Source: Google Reviews
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Amazing service by Sharyn and the team at Alpine Spas. Highly recommend!!
K Ralls – Auckland – NZ
Source: Google Reviews
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M Meddy – Auckland – NZ
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Brought the Vermont model a couple months ago, loving it. The Alpine team were great to deal with. Thanks
N McArthur – Auckland – NZ
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d mcdougall – Auckland – NZ
Source: Google Reviews
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We recently purchased a Spa pool from Alpine Spas and had outstanding service. We dealt with Connor right through the process, he was very helpful, and very patient with us changing delivery dates due to some building, and then lockdown. He never made us feel a bother and I would highly recommend his help to anyone thinking of buying a spa. Everything went well with delivery and follow up text messages to make sure everyone was happy. We love our Spa, thanks so much!!
a hayward – Auckland – NZ
Source: Google Reviews
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Great service. Spa delivered quickly. Absolutely recommend based on my experience. The Fuji is a great size spa for 2 people.
J Bruce – Auckland – NZ
Source: Google Reviews
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We are really enjoying the spa. No regrets at all. Like to make mention the great help we got from Jay. A pleasure to deal with. Regards, Jeff & Denise
J Watkins – Auckland – NZ
Source: Google Reviews
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We bought a Sauna from Mary. Now Im all Sweaty, all the time!
C Burger – Auckland – NZ
Source: Google Reviews
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We recently purchased a Matterhorn and we are very happy. There has been great communication from Jay, Rosie and the moving company. The instructions have been clear and we a very happy with the product quality. We have been using the spa regularly since with some nice family chat time.
P Mortimer – Auckland – NZ
Source: Google Reviews
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Toby was awesome to deal with, top service and couldn’t be happier. rate highly
A Toomey – Christchurch – NZ
Source: Google Reviews
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We have dealt with Toby in Field day and the spa we got is outstanding. My family and friends loved it. Toby had provided outstanding service and follow-ups to make sure everything is done nicely and smoothly.
L Lin – Christchurch – NZ
Source: Google Reviews
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Toby at Alpine spas was absolutely fantastic to deal with. At a time when supply constraints were severely effecting delivery times the Alpine spa team was able to get us the spa we wanted in a very short period of time and were excellent in helping us organising delivery to a pretty challenging location. No reservations at all on recommending the product and customer service provided by Toby and the team.
D O’Reilly – Christchurch – NZ
Source: Google Reviews
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My husband and I met Toby at the Field days. We had been talking about investing in a spa for a while now and when Toby showed us all the great features Alpine Spas offered . We were sold. Toby explained how it all worked and delivery was easy and quick. We are very happy with our new Montana Spa. Our next step is to make a pergola for shelter on wet days. Lol 😆 Sue and Skip Nicholson
S Nicholson – Christchurch – NZ
Source: Google Reviews
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Visited the stand at Fieldays in Hamilton, talked to Toby, picked a model and 5 days later we were in it. Fantastic communication all the way through and excellent customer service. Couldn’t fault the process! If you’ve been hesitating, don’t. Buying our spa was the best thing we’ve done in AGES!
R Mackenzie-White – Christchurch – NZ
Source: Google Reviews
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Great product, fabulous customer service.
M Geisser – Christchurch – NZ
Source: Google Reviews
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D Design – Christchurch – NZ
Source: Google Reviews
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I found Alpine spas very easy to deal with. Jay was great and extremely helpful. Would highly recommend him and the team there.
N Porter – Christchurch – NZ
Source: Google Reviews
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Very happy with our Alpine Spa. Saw them ay Fieldays & on fb and decided to buy one. We just wanted a simple small spa to soak in. With a few specials on we picked a good time. We were going to go for the ‘Fuji’ but chatting online with Jay from Alpine suggesting we look at the ‘Nepal’ After doing a comparison on Alpines site(very helpful) we did end up going for the ‘Nepal’ Easy to order and free extras & shipping to the depot we were happy. Thanks Jay & the team at Alpine
C Myler – Christchurch – NZ
Source: Google Reviews
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G Salisbury – Christchurch – NZ
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k ireland – Christchurch – NZ
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T Finding – Christchurch – NZ
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Awesome company to deal with. Jay was really helpful. The prompt service was great. Our Alpine Sierra Spa is absolutely awesome! –
L Pribicevich – Christchurch – NZ
Source: Google Reviews
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I had the best experience when purchasing a spa with Jay!! I love my Fuji model Alpine spa as it is a nice compact unit but still very spacious and comfortable to relax and unwind by myself or with friends! Highly recommend dealing with Jay and the team at Alpine Spas!
P Radford – Christchurch – NZ
Source: Google Reviews
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I found the team at Alpine very easy and helpful to deal with and I’m very happy with my sauna purchase it is Awesome
S Hill – Christchurch – NZ
Source: Google Reviews
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We ordered our spa and it was so easy dealing with Jay. He kept us in the loop Every step of the way we are excited to get to have our first spa tomorrow night after the electrician has been.
M Saunders – Christchurch – NZ
Source: Google Reviews
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Very happy with our new Spa from Alpine Spas! Susan kept us well informed about our purchase and went above and beyond to make sure the delivery and installation went smoothly. Very much an all round comprehensive service and recommended to first timers or seasoned spa owners!
D GRIFFITHS – Christchurch – NZ
Source: Google Reviews
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The team at Christchurch were fantastic. Susan was great engaging with our girls while we discussed what suited our needs. We love our Alpine Spa ❤
K Platt – Christchurch – NZ
Source: Google Reviews
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Easy to deal withover the phone. Hadn’t actually seen the spa as we are in Tauranga but that wasn’t an issue with Dylan’s knowledge of the spa’s. Also despatch were flexible with delivery and kept us up to date. Spa’d everyday since it arrived!
J Gardyne – Auckland – NZ
Source: Google Reviews
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Thanks Jay from Alpine Spas for our awesome sauna, the service and free delivery was great. Cheers Gareth
G Price – Auckland – NZ
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What a great experience purchasing from Alpine Spas. So much communication and follow up through the whole process – well done Jay, we will definitely be referring you to family and friends in the future.
T Finch – Auckland – NZ
Source: Google Reviews
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A big shout to Jay – he was awesome to deal with – Love our spa…
rsalton16 – Auckland – NZ
Source: Google Reviews
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Stunning service and support. Could not be happier. Big shout out to Jay for his exceptional communication and professionalism. First class stuff 👍
A Principal – Auckland – NZ
Source: Google Reviews
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I can’t recommend Alpine Spa’s enough! Firstly thanks to Mary for answering all of my million questions! She went above and beyond to help us get the perfect spa for our family, which we love so much. All the staff are so knowledgeable and readily available to assist customers online and on the phone. Even the fantastic guy (Steve?) who delivered our spa with the hiab made sure to position it so that we would have a great view from the lounger chair! Thanks Alpine Spa’s we absolutely love our Matterhorn. It has been used almost every night since we got it. A great investment that forces us to slow down in such a busy life, to be device-free and enjoy family time. I recommend Alpine Spa’s to anyone! If you‘re thinking of purchasing one – just do it!
CJ – Auckland – NZ
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P Patton – Auckland – NZ
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Bought a second Alpine Spa for our B&B (Two Rivers Ohakune), I did check out other brands, but Alpine Spas still give best bang for your buck. Sharyn was a great help and made the purchase very simple. Would seriously recommend Alpine Spas, their products and service are excellent.
C Walls – Auckland – NZ
Source: Google Reviews
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Had our Alpine spa for two years now. A couple of minor issues were sorted our quickly and I’m pleased we purchsed from Alpine Spas. Customer service is top notch and we can’t recommend more highly.
d ‘bear’ hookway-kopa – Auckland – NZ
Source: Google Reviews
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B Lingham – Auckland – NZ
Source: Google Reviews
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Great experience buying a spa from Alpine. Well done Mary. 😊
L Baynes – Auckland – NZ
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R Wenzlick – Auckland – NZ
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Mary was great to deal with and everything went very smoothly. We are loving having our spa!
K Sidey – Auckland – NZ
Source: Google Reviews
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I purchased a fuji alpine spa via Mary. She was amazing and helped me to choose the spa right for us. We LOVE it and wish we had given in to getting another spa year ago. Mary was responsive to all my questions and and even sent me a post purchase e mail to see if everything was OK with our spa purchase. In fact the service we received from Mary and alpine spas was the best I have ever had. I was raving about it and 2 of our adult children have also purchased the same spa. We are 3 very happy relaxed warm families. Thanks again Mary. I would highly recommend her
T Cossey – Auckland – NZ
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J Skinner – Auckland – NZ
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Mary is fab to deal with and sorted the best Spa Pool for my needs. As we were lock down she did a zoom video for me which was great. The kids absolutely love it and it was a great deal.
K Smith – Auckland – NZ
Source: Google Reviews
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J Petrovic – Auckland – NZ
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Excellent service and communication by Jay. Can’t wait to get our spa up and running. Totally reccomend 100%.
T Hub – Auckland – NZ
Source: Google Reviews
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Mary was a pleasure to communicate with in regard to my latest purchase. Her prompt, and friendly manner made it all happen too easy!!!!
R Stevenson – Auckland – NZ
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T Crawford – Auckland – NZ
Source: Google Reviews
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Wonderful service and in-depth knowledge shown by Mary . I would recommend Alpine Spas, great product and great service, I purchased a sauna and Makalu spa during lockdown and am wishing I had done it earlier cheers Kevin
K Fursdon – Auckland – NZ
Source: Google Reviews
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Mary was Amazing to deal with, what great customer service and our new spa is Amazing!!
C Metcalfe – Auckland – NZ
Source: Google Reviews
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Bought a Fuji spa during lockdown, Jay was very helpful during the sales process and delivery was promptly arranged once it was able to. Had a small issue with a couple of the spa panels being damaged in transit but Maddie from Customer Care got that issue sorted quick smart with new panels being delivered that same week. Very happy with the spa pool itself too – fantastic value for money! Definitely recommend Alpine Spas to anyone in the market for a spa pool.
C Harrison – Auckland – NZ
Source: Google Reviews
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Both my wife and I were very impressed with Jay’s knowledge of the products, his communication style and overall approach. We felt very comfortable in dealing with Jay and had immediate trust that he knew what he was talking about. We are loving the new addition in our back yard. Thanks for making the transaction easy from our perspective!
D Lowe – Auckland – NZ
Source: Google Reviews
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Great company and good to deal with. Mary was awesome and able to answer all my questions quickly and competent. I bought the Munro Spa and was highly impressed about the quality. It also looks great and fits perfectly with the house and garden. It’s so cool to relax in the pool at night after a stressful day. The crew who delivered the Pool where awesome too. Everything went without a hitch. I am happy that I bought the pool from Alpine Spas as they are also providing a 24/7 service which is absolutely important to me if something goes wrong down the track. Mary even called me a few weeks later to check if everything went well and if I am happy with the pool and the whole process, which I really appreciated. I can highly recommend Alpine Spas and Mary of course as it always comes down to the right people you deal with. Werner Tauranga
W Kreutz – Auckland – NZ
Source: Google Reviews
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Many thanks to the Alpine Spa team in Christchurch – couldn’t have asked for more in terms of service and product. Loving our Fuji pool!! Mary in sales was awesome – answered all the questions and more, the delivery took no time at all and the guys manhandled the pool into the perfect spot. And even when we popped in for spa supplies the guys in the shop couldn’t have been friendlier or more helpful. First rate service all round. Thanks heaps. Steve & Robyn, Rolleston
S G – Auckland – NZ
Source: Google Reviews
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Great company! If you’re buying a spa in NZ, why would you go anywhere else – great prices, high quality product, and top customer service (thanks Jay!). We’re pretty stoked to start off our spa ownership journey knowing that Alpine Spas are there to offer great service every step of the way. =)
A Procter – Auckland – NZ
Source: Google Reviews
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Dylan was great to deal with.Great communication would be more than happy recomend Dylan to any one looking at paying a spa. Thanks Stuart
S Stone – Auckland – NZ
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Excellent service. Highly recommend Jay as a person to deal with. Great communication and follow up. Thanks Alpinee Spa
S Dansby – Auckland – NZ
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Alpine spas thank you so very much for our purchase of our AMAZING nordic spa! We were in communication with Jay before lockdown bit everything was put on hold. As soon as we moved to level 2 our purchase was made hassel free and super fast! ALL my silly questions I had were answered quickly friendly and professionally (even during lockdown) – Thanks Jay!! And the decision to purchase from you was so easy. We also purchased the smart deck which looks amazing and was so quick and easy to put together – thank you for the suggestion it ment we didnt need to build anything!! Miss 5 is super stoked our big surprise was a REAL spa ❤ she cant wait to have her spa party birthday 😁
L Bower – Auckland – NZ
Source: Google Reviews
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I would just like to say that Jay at Alpine Spas has been great to deal with during the purchase of our spa recently. Nothing was too much bother for him and he was always keen to assist. The after sales service has also been amazing! We were really anxious about having to contact them about the cover being ripped when delivered and also an issue with the display panel not working properly, as we were expecting it to be a real hassle. After just coming out of the Covid 19 lockdown and all of the issues that brings, it was the last thing we felt like dealing with. You guys though have made it so easy and simple which has enabled us to just sit back and enjoy the spa, knowing that you are taking care of everything. That is quite a rare thing these days, believe me. Thanks again and we are just loving this spa life!
G Iles – Auckland – NZ
Source: Google Reviews
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Jay was fantastic to deal with, Would recommend reaching out to him if you are looking for a Spa.
K Fothergill – Auckland – NZ
Source: Google Reviews
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Mary was incredibly helpful in guiding me through the decision making, installation and spa pool car process. Much obliged. Best purchase I’ve made this year 🙏
N Harrison – Auckland – NZ
Source: Google Reviews
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Great service really loving our new spa . Well looked after by Jay and the team thanks heaps paul Cromwell
p cockroft – Auckland – NZ
Source: Google Reviews
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After a week of lockdown we needed something to look forward to when winter arrived & we were stuck at home. We checked out the website and had a brief chat with Mary who confirmed our thoughts on which model would work for us. Even recommended a sparky called Brandon for the new outdoor plug we needed who was great. The whole experience was excellent, from the initial consultation, to the Comms during lockdown to the delivery all went to plan. Then we unwrapped the product and installed it and we couldn’t be more happy. It’s been a little bit of luxury each night for us to relax once the kids are in bed and a great thing during the day to keep the kids busy. Money very well spent and big thanks to Mary for helping us from start to finish.
P McGlashan – Auckland – NZ
Source: Google Reviews
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Great service with good follow-up. Recommend talking to Mary for all your spa pool needs
L Lewer – Auckland – NZ
Source: Google Reviews
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Awesome to deal with, Mary was our contact she made the whole transaction very smooth and the product is superb!
S Mags – Auckland – NZ
Source: Google Reviews
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I recently had the pleasure of dealing with Mary from Alpine Spas when I made the most excellent decision to purchase a spa pool from Alpine Spas. Mary’s customer service was exceptional, she was knowledgeable, courteous and kind. To her credit she lead me through the journey from making an initial inquiry through to making a purchase.
T Eastabrook – Auckland – NZ
Source: Google Reviews
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c dufaur – Christchurch – NZ
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Great experience. Jay was an awesome salesperson and we had our Spa arrive soon after. Thanks Jay for everything including the follow up. Much appreciated. Denise Heard. Tauranga.
D Heard – Christchurch – NZ
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S Browne – Christchurch – NZ
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Great customer service and awesome spa pools
A Goodwright – Christchurch – NZ
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When I started investigating spas I telephoned Alpine Spas and spoke to Toby. He answered all my questions, was extremely helpful but not pushy. I had created a spreadsheet to compare the various options on the market. In the end we purchased an Alpine Spa. It was excellent value for money for a top quality product. So many of the things that were included in the price of our Alpine Spa were additonal extras at other companies. We are very happy with our purchase.
M Henton – Christchurch – NZ
Source: Google Reviews
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Toby was so helpful when we came into the store. He took the time to ask what we wanted to get out of a sauna & was then able to steer us towards the model which best suited our needs. We couldn’t be happier!
H Morrow – Christchurch – NZ
Source: Google Reviews
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Excellent to deal with, with sound un-biased advice. Extremely happy with the product and service provided. Would highly recommend to anyone. Regards, Will.
W Bloomfield – Christchurch – NZ
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Very helpful supportive process . We are ver please with our spa and definitely guided to buy the correct one .
K Smith – Christchurch – NZ
Source: Google Reviews
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Easy and efficient to deal with.
S McDonald – Christchurch – NZ
Source: Google Reviews
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We would totally buy from Alpine spas again!! Only a 4 day wait and our new spa was at our door! Jay from Alpine Spas was awesome to deal with, going above and beyond with information on what I needed to do to be prepared for my spa pools arrival We are loving it
C Overdevest – Christchurch – NZ
Source: Google Reviews
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We purchased a Barrel Sauna through Alpine. The product is awesome, delivery was prompt and dealing with Jay was super awesome! Very helpful and always happy to answer every question we had! Thanks Team!
D Palethorpe – Christchurch – NZ
Source: Google Reviews
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Alpine were brilliant! Jay in particular gave us fantastic service, he remembered us from when we called into the showroom a couple of weeks prior, even though he didn’t deal with us that day. He was fast & efficient, and helped smooth over a couple of teething issues upon delivery. The spa itself (a Munro) is awesome! Great size & depth. Would recommend if you have more than 2 people in the spa regularly. Would definitely go back to Alpine again.
A Archbold – Christchurch – NZ
Source: Google Reviews
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Thankyou very much, enjoying our Makalu spa. Big thanks too Jay for all your help. Brought it on the Fri delivered on the Tue morning. Bottom of the North Island. Great service 👍🙂
h atkinson – Christchurch – NZ
Source: Google Reviews
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Awesome service good price
R Jenkin – Christchurch – NZ
Source: Google Reviews
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Jay from the team in Christchurch was excellent to deal with, he wasn’t caught up on selling us the biggest and most expensive spa, rather he took the time to ask us what we were going to be using it for, and then gave us his advice on the spa that would best suit those needs, which was the Nordic. Ordering, payment & delivery were seamless. Over the moon with the spa couldn’t be happier with it. Highly recommend the team at Alpine Spas if you are considering purchasing a spa.
C Strange – Christchurch – NZ
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A and Neil Thompson – Christchurch – NZ
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Our spa has been fantastic, is very much appreciated and used. To deal with Alpine has been very easy (this has been our second spa we bought thru them) Good deal and value for money.
L & Maree Nugteren – Christchurch – NZ
Source: Google Reviews
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Loving our new Colorado Spa. Excellent service from Jay in assistance with ordering as great follow up afterwards. Recommended 👌🏻
M Donaldson – Christchurch – NZ
Source: Google Reviews
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Loving our new Narvick hot tub. Jay was super easy to deal with and wasn’t pushy so we didn’t feel pressured into committing to something unaffordable or unsuitable. The lid was damaged which we didn’t see until we got the tub home but was not an issue and a replacement lid sorted out with no hassles. This tub is brilliant. My back and knee hasn’t felt this good in years. Heat retention is insane. 42 Deg at 9pm, 32 Deg the following morning and 18 Deg the day after (experiment). Quickly learning when to stop adding wood after keeping the fire going a touch too long and hitting 48 Deg but garden hose sorted it out. I look forward all day to my nightly soak outside.
D Linders – Christchurch – NZ
Source: Google Reviews
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Great efficient service , Jay at Alpine Spas was super helpful as we decided to go for the Montana Spa for our retreat. Thank You
V Living Retreat – Christchurch – NZ
Source: Google Reviews
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Awesome service!!
C Scheepers – Christchurch – NZ
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Purchased the narvik hot tub, nice and easy, great staff for advice for what you need. I would say the best store in chch for spas, big range to suit anyone and pricing is great for the units.
D Nguyen – Christchurch – NZ
Source: Google Reviews
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Toby the Sales Person was a great person to deal with. He sorted out all my requirements and was very efficient in getting me my new Spa and equipment delivered by Hiab to my door. Thanks Heaps Toby
V Mudaly – Christchurch – NZ
Source: Google Reviews
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We absolutely Love our Alpine spa. We have used it everyday since having it. Don’t know why we didn’t get one sooner! Amazing fast customer service from Jay as well as follow up email to check In and see how everything was going.
S McDonald – Christchurch – NZ
Source: Google Reviews
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F B – Christchurch – NZ
Source: Google Reviews
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Hi I would like to thank Jay and especially Jen for all their help and support with purchasing and installing our Munro spa pool. Great communication from them. Also a huge shout out to the Taranaki Impact movers team who delivered our spa and manhandled it into a difficult position. We are extremely happy with our decision and love spending family evenings in our spa chatting instead of in front of a screen. I highly recommend Alpine spas and the Munro! Thanks from Kate, Dave and family
K Reade – Christchurch – NZ
Source: Google Reviews
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We had great experience purchasing a spa from Alpine Spas. We dealt with Jay who was very helpful and kept us informed through out the purchase and delivery process. We found Alpine spas excellent to deal with.
R Swain – Christchurch – NZ
Source: Google Reviews
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Jay was great and really helpful with our purchase and made the whole process very easy. Really happy with our hot tub, stays hot overnight even in the colder weather and really quick to reheat later in the day and it looks great. Thanks Alpine spas
S Vause – Christchurch – NZ
Source: Google Reviews
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I got my spa back in March… I didn’t leave a review straight away because that’s when you’re all excited and haven’t really used it much. Well we have used it EVERY DAY since then and absolutely love it! Easy to use the controls, perfect size and oh the jets are like a personal massage! Purchasing the spa was also an amazing experience. Great communication throughout the process. Big shout out to JAY thanks for answering my million questions. Happy customers here!
f Fiona Carson – Christchurch – NZ
Source: Google Reviews
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What a quick, easy and affordable process. We had Jay helping us and within 3 days we had a spa set up in our back yard! We love our spa!
P Clear – Christchurch – NZ
Source: Google Reviews
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Love our new Nordic spa! Jay is awesome, and everything went smoothly from order through to delivery and (our own) set up. Highly recommend this place if you’re looking for a spa pool.
L Shipley – Christchurch – NZ
Source: Google Reviews
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We brought our first family spa from Alpine Spas and are throughly pleased with the purchase. Susan was very welcoming and knowledgeable and guided us through our thought processes to select the spa that met our requirements. Thanks Susan.
D & Robyn Fitchett – Christchurch – NZ
Source: Google Reviews
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We love it! From purchase to sitting in the spa was less than a week. The team at Alpine, particularly Jay, were awesome and made everything super easy. Can’t fault the spa, the service and can’t recommend highly enough! Everyone needs a little luxury in their backyard, we’re super stoked to have ours!
E Beaumont – Christchurch – NZ
Source: Google Reviews
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Jay was super easy to deal with, great communication, super quick delivery. We have two alpine spas, and wouldn’t choose any other. Great product, and great team, thanks Jay.
L Clark – Christchurch – NZ
Source: Google Reviews
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Bought a Matterhorn Spa from Jay. Very helpful and good follow up. Delivery went like clockwork and now the spa’s been getting a-lot of use, so would recommend Alpine.
B Ingham – Christchurch – NZ
Source: Google Reviews
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Recently purchased an alpine having been recommended by a mate, dealt with jay via the phone and email. Excellent service from him and the company in general including the delivery by flyway. Would highly recommend alpine spas to those looking for a spa
T Garnett – Christchurch – NZ
Source: Google Reviews
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Susan was fantastic and very obliging
Shanae – Christchurch – NZ
Source: Google Reviews
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Toby was awesome to talk to about what we wanted in a Spa and we could not be happier with our purchase, it suits our family perfectly. The Spa arrived exactly when we wanted it to and we enjoy it daily, especially with the cooler weather kicking in. Just wanted to say a big thanks to the team at Alpine Spas for giving us all the info and guiding us through the process.
J Ives – Christchurch – NZ
Source: Google Reviews
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We purchased our Sierra spa last year, but was only able to install the unit in late April of this year due to pandemic related house-build delays. Alpine Spas were very accommodating, and both the purchase experience with Jason in Christchurch, and the delivery service, was wonderful. Thank you team!
G Hadley – Christchurch – NZ
Source: Google Reviews
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I can’t recommend Alpine spas enough! The service was exceptional. Jay was our contact person and he looked after us from the start. He was quick to answer any questions we had and checked in to make sure we were happy with everything. Great service and spas!
Kim – Auckland – NZ
Source: Google Reviews
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Big thanks to Jay and the team at Alpine spas who were fantastic to deal with when choosing the right spa for us. Hassle free and arrived in a very quick time frame
S Mardon – Auckland – NZ
Source: Google Reviews
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We found Jay at Alpine spas excellent to deal with and have no hesitation in recommending them. We love our spa.
j wouters – Auckland – NZ
Source: Google Reviews
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So happy with my new spa from Alpine Spas. Dealt with a very help sales person on line called Jay. He made the whole process easy. I would highly recommend him to any future buyers. After sales service awesome. Thank you so much Jay.
D Wilford – Auckland – NZ
Source: Google Reviews
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After delivery just before lockdown we have had to wait for the final installation at level 3. We haven’t been disappointed, the spa is absolutely fantastic and the service and support from Alpine spas has been wonderful.
T Pfeiffer – Auckland – NZ
Source: Google Reviews
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J & Robert Mulqueen Johnson – Auckland – NZ
Source: Google Reviews
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Jay at Alpine spas was great to deal with, upfront, no nonsense with our best interests in mind, delivering all he promised on time and endured to follow up. Everything we’d expect for our dollars. Thanks Jay.
C Small – Auckland – NZ
Source: Google Reviews
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Thanks so much to jay from alpine spas for all of your help with our new spa. It’s amazing!! We couldn’t ask for anything more. Great service all round.
S Van veen – Auckland – NZ
Source: Google Reviews
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Great service at Alpine Spas. Thanks to Jay for being prompt in answering technical queries. We’re v happy with our purchase.
m mckee – Auckland – NZ
Source: Google Reviews
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We purchased the Nordic spa and we are very pleased with it. Jay at Alpine Spas made buying the spa an easy process. The delivery and placement of the spa went smoothly.
G Richardson – Auckland – NZ
Source: Google Reviews
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We love our Sierra Alpine Spa. Thank you Jay for all your help. I highly recommend requesting Jay to help you with choosing the spa that will best suit your family.
thekiwikidsful – Auckland – NZ
Source: Google Reviews
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I would like to comment on the service I got from Mary as I purchased a spa pool. I was comparing your product with someone else’s product. She did not rubbish the other one but pointed out the advantages of the Alpine in a way that was very convincing without being pushy. She was able to answer my questions and was very helpful with an appealing manner. THANK you for your help Mary. Jim Wilson
J wilson – Auckland – NZ
Source: Google Reviews
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Alpine Spas were referred to us by a friend which is always a great way to start. The entire experience, from the online portal where I met Jay who happily answered all of my questions and assisted us in selecting the right spa, through to ordering, pick up and installation was seamless. We are very happy customers and are enjoying our new Alpine spa on most days of the week. We highly recommend Alpine spas, the product is great, service (Pre & post sale) impeccable. Thanks for a great product and great experience. Also thank you Jay for all your help and great customer service.
R Polglase – Auckland – NZ
Source: Google Reviews
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Great service and communication from Jay during and after purchasing our spa during lockdown. He kept us informed on when shipping would occur and was quick with a last minute add on before shipping to us. Nothing was a problem. Thanks Jay and Alpine spas for the great service thus far👏
B and Mel Marshall – Auckland – NZ
Source: Google Reviews
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We are over the moon with the recent delivery of our Sierra Spa pool. A big thanks to Jay our sales consultant who was very helpful and for making sure we had what we needed for when it arrived. It will be the perfect way for us to still enjoy our outside area in the colder months as we had to cancel a oversea holiday in June. Many Thanks.
Pete – Auckland – NZ
Source: Google Reviews
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Jay was a pleasure to deal with, answering all my questions promptly and efficiently, whichever day of the week or time of day it happened to be. We had the added issue of Covid-19 lockdown to deal with but my spa arrived on the second day of level 3. Well done Alpine Spas, with a special thanks to Jay 😀
C Pirie – Auckland – NZ
Source: Google Reviews
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My wife and I had been looking at the prospect of upgrading our spa which I bought cheap a few years ago and fixed up but had numerous leaks, sucked power and really only worked as a heat tub. Basically useless. We were sitting outside recently during the lockdown and I decided to check out spa pools again. I had looked at many spa companies online but always thought Alpine Spas looked good for the range and price. I eyed up the Makalu several times before and saw the special price on this spa. I was always impressed with the specs on this spa, the great features and compact size compared to the big clunky beast we currently had. I said to my wife, right, lets buy a new spa. She agreed and I went online and ordered the spa. Within a short time, and on Easter Friday, Jay got back to me promptly and helped me through the process of getting the spa as new stocks were arriving soon. He explained the deposit process and would get the ball rolling the next day to process the deposit. From there it was plain sailing. Jay kept in touch to advise the dispatch team would be in touch soon. Rosie contacted us and arranged dispatch to Dunedin. Spa was sent, I picked up spa from Mainfreight, got it home, unpacked and placed on our purpose build deck, cranked it up and have never looked back. The Makalu is simply awesome! Great compact size, powerful jets and great for those chilly nights under the stars. The spa is well built, has great controls and a joy to use. Many thanks to Jay and all the team at Alpine Spas.
M Bent – Auckland – NZ
Source: Google Reviews
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M Wala – Auckland – NZ
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b b – Auckland – NZ
Source: Google Reviews
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Toby at Alpine Spas in Riccarton was extremley efficient and friendly. We had a great experience with Alpine and all staff.
D and Julz Chapman – Christchurch – NZ
Source: Google Reviews
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Jay was outstanding in his communication and delivery.
N Dunn – Christchurch – NZ
Source: Google Reviews
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Loving our new spa! A big thanks to Jay at Alpine Spas Christchurch for helping us with selecting the best spa for our family and making the whole process go smoothly.
S Wilson – Christchurch – NZ
Source: Google Reviews
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I bought a Sierra Spa through Jay at Alpine Spas. He made the whole process simple and so easy! All questions and details were dealt with quickly and clearly. Can’t recommend them enough!
B Smith – Christchurch – NZ
Source: Google Reviews
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Thanks to the team at Alpine Spa’s in Christchurch. Shout out to Jay for all the help with the order and choosing the right spa for our family. Easy to deal with and set up. Couldn’t be happier. 🙂
D Urlichs – Christchurch – NZ
Source: Google Reviews
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Fantastic communication and service! Jay is such an asset to Alpine Spas Christchurch! Thank you so very much!
a styant – Christchurch – NZ
Source: Google Reviews
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We brought the Vermont sight unseen the day after my heart attack. Best Buy ever. Great price and freebies with the deal. Jay from alpine spas was great to deal with and made the purchasing the spa super easy. Great after sale customer service too! Thanks Jay and Alpine Spas!!
J Strickett – Christchurch – NZ
Source: Google Reviews
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We love our Alpine Spa. Susan Grobler was an excellent sales person. We were going to purchase a different spa, but after speaking with her recognised the advantages of an Alpine spa. Thank you Liz C Tauranga
L Catley – Christchurch – NZ
Source: Google Reviews
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Alpine Spas are amazing. We have had excellent service and help. We recommend them for quality products and ongoing support.
J Mucalo – Christchurch – NZ
Source: Google Reviews
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We love our spa! Excellent customer service from Jay – very responsive and helpful and knowledgeable about the products. And Frank, your Nelson agent, was a super star with the installation and set up etc. Thanks again team 😄
L Kalapu – Christchurch – NZ
Source: Google Reviews
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Really happy with our new spa. Jason was great to deal with and all of the team have been super helpful with the delays whilst our build was finished. Have used it every day since we got it!!
S Tullis – Christchurch – NZ
Source: Google Reviews
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As first time spa owners we are absolutely loving our new spa! The whole experience with Alpine Spas has been super easy, and the follow up service after the delivery has been awesome. Susan has checked in to see how the new spa is going twice, because we hadn’t got the power sorted the first time. We wouldn’t hesitate to recommend Alpine Spas to anyone looking at purchasing a new spa.
R Langley – Christchurch – NZ
Source: Google Reviews
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J McKenzie – Christchurch – NZ
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D Redway – Christchurch – NZ
Source: Google Reviews
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So happy with our spa, we chose the matterhorn as Susan recommended it and her knowledge was amazing. We had fast delivery and were updated along the way. The spa came with easy to use instructions. We would recommend this spa its easy to use and the functions are wonderful. Thanks Alpine Spas.
N Ritchie – Christchurch – NZ
Source: Google Reviews
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Great product and great costumer service, both pre and post purchase. I would definitely recommend. Thanks
G Restivo – Christchurch – NZ
Source: Google Reviews
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Susan was very helpful and had colouring in supplies on hand for the kids.. Allowed is to look at the products and discuss. So happy with our purchase. Thanks Alpine Spas
E Leech – Christchurch – NZ
Source: Google Reviews
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Exellent quality spa and awesome service from Jay Janda! I was researching spas over the weekend and Jay replied to all my queries almost immediately. Honest and unbiased. Awesome service!
M Jamieson – Christchurch – NZ
Source: Google Reviews
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Jay was extremely helpful and gave good advice. The spa is so quiet. Thanks Jay
A Whitehead – Christchurch – NZ
Source: Google Reviews
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Jay is great super easy to deal with 100% recommend
M Rose – Christchurch – NZ
Source: Google Reviews
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If your thinking about getting a Spar Pool this is the place to go. Jason gave us plenty of info to help us decide which model was right for us. Stress free from purchase to delivery. Highly recommend you visit the showroom.
G Stanton – Christchurch – NZ
Source: Google Reviews
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Best service we have encountered from a retailer for a very long time, the whole process from the point of sale to the point of installation and use was seamless, the follow up service was equally as impressive. Well done Susan and to your team , we will def recommend you for any future sales. Thanks Geoff
G Matthews – Christchurch – NZ
Source: Google Reviews
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Fantastic service from Susan. Was attentive when needed and gave us space and time to ponder when needed. Susan knew the products and made suggestions for things different customers consider as priorities. We are very happy with our Munro spa.
Deanna – Christchurch – NZ
Source: Google Reviews
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Awesome shop.
T McErlane – Christchurch – NZ
Source: Google Reviews
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Have had our spa now for a couple of months and we are loving it. Does what we expected and keeping it clean and water balance isn’t near as difficult as it appears, actually very little maintenance needed. Staff have been great to deal with and made whole deal really easy. Nice to receive the follow up checks to see everything going well. Reccomend the team at Alpine and their spas Susan was really helpful.
J Sole – Christchurch – NZ
Source: Google Reviews
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Great service from Susan and the team at Alpine Spas!
S Allan – Christchurch – NZ
Source: Google Reviews
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All round the matterhorn is a great Spa Thanks Alpine Spa
B Alexander – Christchurch – NZ
Source: Google Reviews
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We couldn’t be happier with our new Alpine Spa. A quality product with superior service!!! Susan was extremely helpful throughout the purchase process and with her support afterwards. Looking forward to enjoying many evenings in the spa under the North Canterbury stars!!
B Mabey – Christchurch – NZ
Source: Google Reviews
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Jay in the Christchurch showroom was excellent to deal with, responsive to emails and excellent product knowledge. The subsequent arrangements for delivery were really efficient. The whole process could not have been better and the product is great – Alpine spas – industry leading. Thanks.
R Cook – Christchurch – NZ
Source: Google Reviews
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Thanks Jay Janda for our Matterhorn spa. We love it. Great service and prompt delivery. Can’t recommend Alpine Spas enough.
R and Pete Carpenter – Christchurch – NZ
Source: Google Reviews
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We are very happy with our new Matterhorne 6 seater spa. Susan explained all the features and benefits well, and it was a very easy process from payment to delivery. Top notch service from a team who care. We haven’t had any issues, but if we have any questions going forward we know Susan will help us out. Thanks Alpine Spas.
S Kemp – Christchurch – NZ
Source: Google Reviews
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I love my new Spa! A big shout out to Jay who was so very helpful and lovely to deal with.
M O’Brien – Christchurch – NZ
Source: Google Reviews
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Best place in CHCH to buy a spa.
P Adamson – Christchurch – NZ
Source: Google Reviews
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Toby was a fantastic help in deciding which model we wanted to buy. He helped us consider things we hadn’t thought of and was very knowledgeable when answering our questions. We are very happy with our choice Thanks Toby
A Sintmaartensdyk – Christchurch – NZ
Source: Google Reviews
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Great service from Jason and his team, i am very happy with the pool and the after hours service, If I wanted to know something Jason would contact me asap which was great. Thoroughly recomend this team. Cheers Jimmy Howard
J Howard – Christchurch – NZ
Source: Google Reviews
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Delt with Toby, knew the product, good service. Fast delivery and couldn’t be happier with the spa. Have recommended Alpine spas to all of our friends.
S Anderson – Christchurch – NZ
Source: Google Reviews
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Thank you Toby for your wonderful service and helping us on making our 1st spa purchase! You made the process so easy! Everything you said you were going to do you did! We love our spa and Highly Recommend the team at Alpine Spas Chch! Thank you!
N Grinder – Christchurch – NZ
Source: Google Reviews
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A Kubicki – Christchurch – NZ
Source: Google Reviews
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An enjoyable experience dealing with Mary at Alpine spas. Very efficient delivery system and planning was made easy.
A Graham – Auckland – NZ
Source: Google Reviews
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I had the privilege of dealing with Mary from alpine spas her communication and knowledge was great a real asset to the team, spa was quickly sorted packed and sent on time, a follow up soon after making sure I was happy from Mary shows she cares about her clients big thanks to you Mary and the team.
M Taylor – Auckland – NZ
Source: Google Reviews
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Great service from Sharon @ Alpine Spas. She talked us through how we thought we’d use the spa & what we wanted it for. Showed us a variety of options in our price range & made sure we were looking at spas that were deep enough for us as we are both tall & didn’t want cold shoulders happening. Highly recommend talking to the guys at Alpine
J Zanders – Auckland – NZ
Source: Google Reviews
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Connor from Alpine spa’s was awesome during the entire process. Really great customer service, very knowledgeable on their products. He helped us pick out the perfect spa for our needs. The spa itself is well build and of great quality. Would recommend 10/10.
P Olivier – Auckland – NZ
Source: Google Reviews
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Thanks to Mary and Alpine Spas for locking us in just before lockdown – so happy with location and the Montana sits and functions beautifully at our place – thanks Mary your awesome 😎
N J Bent – Auckland – NZ
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J Hinchliffe – Auckland – NZ
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R Cook – Auckland – NZ
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D Wall – Auckland – NZ
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Had great service from Hamish, he was really knowledgeable and helpful, love our new spa!
L Mitchell – Auckland – NZ
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Excellent product and excellent service. Thanks Jay!
T Hebditch – Auckland – NZ
Source: Google Reviews
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Jay was great to deal with, it was super easy and was extremely quick at getting here. The Matterhorn is amazing.
J Stark – Auckland – NZ
Source: Google Reviews
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Thank you Sharyn for your amazing customer service! Setting up our spa for the first time on Day 4 of lockdown and wasn’t expecting such thorough and available advice. Sharyn talked me through every step of the process and we were enjoying our spa in no time.
K Huggard – Auckland – NZ
Source: Google Reviews
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Thanks for your help Jay, we love our new spa 🙂
M Williams – Auckland – NZ
Source: Google Reviews
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Thanks Jay, awesome service, so easy to deal with, great delivery time and perfect timing ( perfect). Wouldn’t hesitate to recommend you to others a real pleasure to deal with👍
B Walsh – Auckland – NZ
Source: Google Reviews
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Would like to leave a review for one particular sales rep Jay. Bought Fiji Spa 24/03/20 just before Lockdown. Jay was very helpful even though the shops/warehouses were closing down. Great communication, excellent service, brilliant logistic, very customer oriented. Thank a lot
N P – Auckland – NZ
Source: Google Reviews
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I dealt with Jay and he had great communication skills and he answered all my queries and doubts and took me through the entire process of what was involved in owning a spa including chemicals required, and maintenance as well. He was pleasing to deal with and was not pushy to make the sale. I would highly recommend him!!
M Jairam – Auckland – NZ
Source: Google Reviews
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Connor was very helpful thank you
H Trouw – Auckland – NZ
Source: Google Reviews
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Jay has been very helpful and always responds quickly to any communication. We are loving the spa and everything went very smoothly – thanks Jay.
H 77 – Auckland – NZ
Source: Google Reviews
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A Wilkes – Auckland – NZ
Source: Google Reviews
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I have really enjoyed my experience with Alpine Spas. After much research, Alpine seemed to have the best quality/cost profile and the product is GREAT. We love our new spa and Jay Janda in the Auckland showroom made the buying experience really enjoyable. Hamish Methven who took the initial online enquiry was also super friendly and valuable. Good experience all round! 🙂 Well done to the Alpine Spas team.
A Collins – Auckland – NZ
Source: Google Reviews
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I found the guys at Alpine Spas very willing and helpful right through the sale and then delivery process. They were quick to follow up with any info needed both by phone or email. The spa is great too!
M Boswell – Auckland – NZ
Source: Google Reviews
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Have had a great experience dealing with Jay Janda, very knowledgeable and helpful through the purchase process even throwing in show specials for me after the show! Now I eagerly await the arrival of my Lucania!
R Roaming – Auckland – NZ
Source: Google Reviews
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Bought the wood fired cedar hot tub for me and my partner. Wow so good, so many starry night relaxing in the tub already. Communication was good during the purchase and delivery was fast. Really recommend!!
A Thornton – Auckland – NZ
Source: Google Reviews
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I purchased my Spa from Dylan and he was amazing to deal with. Great product knowledge and also after sales service!!
A Ackroyd – Auckland – NZ
Source: Google Reviews
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Have some positive experiences chatting online for support of setting up my spa. Good to know Alpine Spa continues to offer real time and prompt support. Happy to have gone with their product and great responsive support services. Derek (Wgtn)
D Lim – Auckland – NZ
Source: Google Reviews
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Was mainly in contact with Jay. Very helpful, quick in responding to mails, provided relevant information fast. Hut sauna looks great.
C Van der Wal – Auckland – NZ
Source: Google Reviews
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See Jay he’s a pleasure to deal with
R Patterson – Auckland – NZ
Source: Google Reviews
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Great service from Jay.
T Bloy – Auckland – NZ
Source: Google Reviews
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Very helpful staff recommending a small upgrade to assist in the performance and cheaper running costs and Jay has been keeping in touch to ensure everything is going great and advising as to the running of our product and ongoing issues if required
k englebretsen – Auckland – NZ
Source: Google Reviews
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Awesome service..easy quick and very professional. Thank you guys can t wait to get our spa 😊
L Sullivan – Auckland – NZ
Source: Google Reviews
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I’ve had great service from everyone I’ve dealt with at Alpine Spas. From the Auckland Home Show to the online sales consultants. Highly recommended *********
r ronne – Auckland – NZ
Source: Google Reviews
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Fantastic after sales support! Thanks Jay!
M Scott – Auckland – NZ
Source: Google Reviews
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From the first time we arrived at Alpine Spa. We were greeted by a very friendly Mary who was nothing but informative without any preasure and it didnt stop there right through the whole proceess nothing was an issue and all parts were very professional. And now we have a piece if paradise right in our back yard. Thankyou Mary and your team. Rgds Neville and Karen Deane
N Deane – Auckland – NZ
Source: Google Reviews
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Jay was great to deal with, very prompt and professional. Loving the spa
G K Molloy – Auckland – NZ
Source: Google Reviews
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Very professional service from a knowledgeable and patient staff member (Mary). Ensured I knew everything about the product before I purchased and did not try to pressure me to buy. Follow up after sales care was great and so nice to see a company being proactive in contacting their customers to check if the product has met expectations and if I was enjoying the spa. I really recommend dealing with Alpine if you are in the market for a Spa. The product is premium, the staff are exceptional and I really feel valued as a customer… Well done Alpine, and thanks so much 👍
T Trasemino – Auckland – NZ
Source: Google Reviews
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Jay was really helpful, patient, cordial and understanding. Couldn’t fault him in anyway. He did an excellent job communicating and answering all my questions. 10/10
H Construction – Auckland – NZ
Source: Google Reviews
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This is the second spa we have bought from Alpine (had to leave the first behind when we moved) – Alpine provide quality spa’s at great prices and Jay Janda was absolutely brilliant to deal with!
R Murray – Auckland – NZ
Source: Google Reviews
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We recently purchased a Alpine Spa at the Mt Wellington store. Mary Edwards worked with us and answered all our questions about the products. Mary has a brilliant knowledge of the products available thru Alpine. We did visit other suppliers but we returned to see Mary. She took our crazy requests in her stride with a smile… She worked with us throughout the purchase and delivery of the spa. Our delivery arrived on time and the truck driver was great. So the delivery process is well in place. Including to our rural address with its own delivery issues. Mary alerted us to the referral rewards with Alpine Spas. Since we had been referred by our friends both families receive a reward of extras for the spa. A great incentive.. The spa is performing as advertised and we are impressed with the seating options. We have had a spa before and experienced no end of problems… We look forward to our spa nights again. Thanks to Mary for making this a painless experience without hiccups. Alpine Spas do have brilliant products and we highly recommend them. If you are wanting outstanding product knowledge look for Mary at the Mt Wellington store.
M Vlug – Auckland – NZ
Source: Google Reviews
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Super happy with our spa and the exceptional service from Jay Janda at Alpine spas. Jay and the team made everything really easy – and we’re certainly enjoying soaking under the stars!
L Butler – Christchurch – NZ
Source: Google Reviews
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Excellent service, Toby was helpful and very quick to reply to our questions. Prompt delivery and we are loving our new spa!!
R Mountney – Christchurch – NZ
Source: Google Reviews
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We went into Alpine Spas to check out a sale they were having. We had discussed getting a spa but not really decided. After a bit of a wait – they were busy – was help by a great sales person who guided us through what would suit us. We appreciated there was no pressure to buy bigger or brighter than we needed. We ended up buying a Nepal a basic 2-3 person spa. Delivery was prompt. We love it (as do the grandchildren) and haven’t missed a day using it. We got great service and great follow up.
K Turner – Christchurch – NZ
Source: Google Reviews
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W Falzone – Christchurch – NZ
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B & Quintin Diedrichs – Christchurch – NZ
Source: Google Reviews
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Super friendly, and helpful! Our first spa and we got a great deal on the Matterhorn model. Nothing was a problem. Highly recommended.
C Wheeler – Christchurch – NZ
Source: Google Reviews
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Jay was most helpful and the spa pool arrived quickly and hassel free. Many thanks 😊
M Dudley – Christchurch – NZ
Source: Google Reviews
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Dealt with Susan Grobler around completing a reset as our SPA stopped going, i worked a treat, was simple and resolved the issue. Thanks heaps heaps Susan
D Vaeluaga – Christchurch – NZ
Source: Google Reviews
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Good service. Awesome product and a great investment
P van Greuning – Christchurch – NZ
Source: Google Reviews
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We recently purchased a spa through Alpine. Jay was awesome, so easy to deal with. All communication we had from the first enquiry was awesome. Both Jay and Bronte were fantastic, highly recommended!!
D Quirk – Christchurch – NZ
Source: Google Reviews
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We originally just went to look at what was available but after speaking with Jay, we felt he was super honest with answering all our questions so decided to buy. Delivery was fast. Highly recommend going and seeing Jay if looking into buying a spa.
L Hinton – Christchurch – NZ
Source: Google Reviews
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Would highly recommend Alpine Spas, Susan was amazing, very caring and knowledgeable and let us take our time sitting in different ones until we found the perfect spa. Thank you 🤩
a Jagger – Christchurch – NZ
Source: Google Reviews
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What a wonderful, stress free experience dealing with Jay at Alpine Spa’s. Our beautiful spa arrived very quickly and the after sales service and support has been wonderful. I can highly recommend
M White – Christchurch – NZ
Source: Google Reviews
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J McErlane – Christchurch – NZ
Source: Google Reviews
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I was impressed with the speed and ease that Jay from Alpine spas organised everything including delivery. So, very happy with the spa.
G Webb – Christchurch – NZ
Source: Google Reviews
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Got my Nepal and I love it . Jay help me from the start and still offering any advices if I need . 5 stars for service and communication Thanks
A Oryszczak – Christchurch – NZ
Source: Google Reviews
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We are extremely happy with our Vermont spa from Alpine spas. The process was very easy, Jay was brilliant to deal with and had no problem answering our newbie spa questions. One happy spa family!
G Hurtgen – Christchurch – NZ
Source: Google Reviews
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K Lane – Christchurch – NZ
Source: Google Reviews
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Missed having a Spa for the last 5 years. Neighbour recommended AlpineSpas & coincidentally they had a sale on. We firstly looked at their excellent website & Sahil Ali answered our questions. We said we would call into the store & Sahil advised asking for Jay. Jay Janda was excellent & gave us great advice on which AlpineSpa to choose. It had to be the Nordic! So quiet, spacious, relaxing & those fabulous massaging jets proved to be perfect. Within a few days the Spa was delivered with great care by The Small Moving Company. We are very happy & would definitely recommend AlpneSpas! 😉👍😍✅
L F – Christchurch – NZ
Source: Google Reviews
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S Dunlop – Christchurch – NZ
Source: Google Reviews
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Jay provided us with a trouble free experience, we would recommend Jay and Alpine Spas for value for money and great communication to make an informed decision.
r durey – Christchurch – NZ
Source: Google Reviews
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Jay is real pleasure to work with before during and after we had purchased our hot tub
P Frew – Christchurch – NZ
Source: Google Reviews
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Excellent service all round. Jay was super helpful .. and readily addressed any questions we had. I would highly recommend Alpine Spa – great selection which Jay talked us through enabling us to make a choice that suited us. Both Jen and Rose were also super helpful in communicating and arranging delivery. Very impressive customer service from the whole team. Thank you .
J G – Christchurch – NZ
Source: Google Reviews
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N Masters – Christchurch – NZ
Source: Google Reviews
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We had a very smooth experience purchasing a spa from Alpine Spas. We dealt with Jay who was extremely helpful and kept us fully informed throughout the purchase and delivery process. We even had a courtesy email from him a week after purchase checking that everything was alright and that the installation had gone well. We are loving the spa and found Alpine spas excellent to deal with.
S Thomas – Christchurch – NZ
Source: Google Reviews
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Thanks Jason for your help and advice in choosing the right spa for us, it was a pleasure dealing with you 😊
R Grady – Christchurch – NZ
Source: Google Reviews
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I had the pleasure of dealing Jay, from an email enquiry to a text message conversation where sent me videos of the pools running to compare models which really helped us pick the Nepal model. Because I was out of town and on the road Jay handled the purchase via txt message as well, with the spa being delivered in just 2days. Jay followed up with an email to see how we were getting on with our new spa along with some helpful links to keep it running optimal. Thanks Jay and Alpine.
J Mitch – Christchurch – NZ
Source: Google Reviews
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A great business with prompt service and a quality product. I would definitely recommend buying your spa from this fantastic team.
A Elder – Christchurch – NZ
Source: Google Reviews
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We visited literally every other spa company in CHCH and came back to Alpine ! The team were awesome, they made making what was a big decision for us easy. Susan, Henry and Dave you have made my family incredibly happy. Would recommend to anybody else, infact mention my name and you might get a free set of spa chemicals ! Thanks Alpine Spas.
N Newell – Christchurch – NZ
Source: Google Reviews
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Great experience with the team at Alpine Spas. Susan was incredible helpful and knowledgeable about the products. We love our sauna and use it everyday.
A Jay – Christchurch – NZ
Source: Google Reviews
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I bought the Santorini spa pool a few weeks ago. Great service and delivery. Susan was very helpful. The hydrotherapy jets are wonderful.
J Keen – Christchurch – NZ
Source: Google Reviews
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We are so happy with the service from alpine. Susan helped us to find the perfect spa with us, working within our budget and needs. She had great knowledge and sorted us out with a great deal. Also helped to include our daughter and entertain her while we checked out the spas. Delivery was super speedy and the spa looks great in our backyard! Thank you so much Susan and alpine
K Bird – Christchurch – NZ
Source: Google Reviews
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We love our new San Miguel spa! Service from Alpine Spas has been excellent, and we’re super stoked with our spa pool. We looked at the models online as we live on the West Coast, and are really happy with our choice. Delivery was very fast, and everything has gone very smoothly. Thanks for making the process so straightforward and stressfree!
K Kennedy – Christchurch – NZ
Source: Google Reviews
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C Turnbull – Christchurch – NZ
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C Anderson – Christchurch – NZ
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B Mcconnell – Christchurch – NZ
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M Elson – Christchurch – NZ
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A Mauger – Auckland – NZ
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We found alpine spas awesome to deal with and in particular jay, who from the moment i spoke on the phone to him,to walking out the door with our new spa sorted. Then the delivery service was exceptional next day we were rung to say it was ready to pick up.the spa was very easy to install as jay had said. All round we are very pleased with the whole Alpine spa experience but in particul Jay,a real gentleman .Thank you again
s peterson – Auckland – NZ
Source: Google Reviews
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y thakur – Auckland – NZ
Source: Google Reviews
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Very impressed with Alpine spa’s especially Mary in their sales team…. superb service with a smile !
f Prendergast – Auckland – NZ
Source: Google Reviews
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We have just had the Munro spa delivered to our home. This is the second spa we have brought through Alpine Spas, (as we moved last year we decide to purchase another one at our new property). I had the pleasure of dealing with Jay Janda both times and could not fault him. His response to any questions etc was great. We love the Munro Spa and Im sure we will enjoy it for many years to come.
L File – Auckland – NZ
Source: Google Reviews
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Jay was outstanding and exceptionally comprehensive in his knowledge of the spa pools and their installation. Nothing was too much trouble and would highly recommend Jay. Alpine is very easy to deal with and tucked all the boxes after we had completed a multitude of research.
B Miller – Auckland – NZ
Source: Google Reviews
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Jay was excellent to deal with. The process was simple and efficient. No delays in delivery and all parts received. Thanks for all you wonderful help.
C Reid – Auckland – NZ
Source: Google Reviews
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Jay Janda was great to deal with and we love our new Alpine Spa – many thanks!
K Pihema – Auckland – NZ
Source: Google Reviews
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Jay was very helpful with my purchase and installation of a Makalu spa. Great communication with all my questions answered! Thanks
A Patterson – Auckland – NZ
Source: Google Reviews
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Absolute Bliss. I bought my first spa (the Whistler model) from Alpine Spas Mt Wellington and I absolutely love it. The service I received from Mary at the showroom was fantastic. Nothing was too much trouble. I would recommend them to anyone. Thanks Alpine.
K Mckay – Auckland – NZ
Source: Google Reviews
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Alpine Spa’s were fantastic, right through from my initial interactions with Mary, who was always super friendly, knowledgeable and helpful, right through to the after sales technical support from the support team. Everyone at Alpine, bent over backwards to help. Every time. Outstanding. I would have no hesitation recommending Alpine to all. In fact I already have. Dean.
mcquoidsmusic – Auckland – NZ
Source: Google Reviews
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Great experience dealing with Jay, not pushy at all, very assertive and extremely helpful throughout purchasing process and attending to my questions post purchase. Great to deal with and an awesome product! Thanks Jay
G Leslie – Auckland – NZ
Source: Google Reviews
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Mary is a credit to Alpine Spas…such a pleasure to come across customer service that is second to none. Nicky
N White – Precision Real Estate – Auckland – NZ
Source: Google Reviews
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N Kloppers – Auckland – NZ
Source: Google Reviews
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We had the pleasure of being looked after by Jay, really knowledgeable and helpful, friendly and easy going. And follow up contact to make sure all was well was really appreciated! We are very happy with our purchase! Highly recommend alpine spas. I’m sure all the guys there are good but ask for Jay – he won’t disappoint!
T Dental – Auckland – NZ
Source: Google Reviews
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I have dealt with Mary at Alpine Spas many times and each time she has been super friendly, very knowledgeable, and always helpful. I highly recommend Mary and the team at Alpine spas if you are in the market for a new spa.
Brandon – Auckland – NZ
Source: Google Reviews
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Very good process, knew what I wanted and Sharyn guided me through the purchase with ease and good cheer. Got what I asked for, when asked for, very happy with service and product.
M Fox – Auckland – NZ
Source: Google Reviews
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I highly recommend Alpine Spas, and the service we experienced with Jay was great. Following discussions on the various models – the spa we chose is everything we were told it would be- loving the whisper quiet filter pump and well worth upgrading to this model. Thank you Jay, and the delivery team for making the buying process easy
K Emslie – Auckland – NZ
Source: Google Reviews
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I emailed Jay, and arranged the purchase via Internet, good communication, nil stress! Fantastic experience, stress free!
D Bregmen-Lyon – Auckland – NZ
Source: Google Reviews
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Quick and great service by Jay, after enquiring about a quote for a spa had it delivered and working with a week.
S Mclarin – Christchurch – NZ
Source: Google Reviews
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Wonderful service very friendly and obliging even told me of the friend package when I happened to mention i bought on recommendation of a friend. Everything I was promised arrived and the towels best I have ever had A+++++
s adams – Christchurch – NZ
Source: Google Reviews
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Thank you for making everything so easy. A special mention to Jay, whose communication and follow up care is exceptional. I would recommend Jay to anyone who is thinking about buying a spa with Alpine Spas.
S Cobbum – Christchurch – NZ
Source: Google Reviews
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Thanks to Jason and his team for their professionalism and service. We really appreciate his help and love the Matterhorn spa
D Barrie – Christchurch – NZ
Source: Google Reviews
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Very pleased with our Spa and the service has been exceptional. Could not be more satisfied, thank you to Jason and the team in Christchurch.
A McRobbie – Christchurch – NZ
Source: Google Reviews
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Awesome service great Barrel Spa fantastic product I couldn’t be more happy. Thank you Toby Nicholls and Alpine Spas.
S Brownie – Christchurch – NZ
Source: Google Reviews
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Excellent service by Jay who made things very easy – loving the spa – everything we hoped for – thanks, Sheree from Taranaki
j parr – Christchurch – NZ
Source: Google Reviews
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I had Jay Janda help with purchasing our spa. He was very quick to get in touch and also very helpful! Thanks Jay
J Dempster – Christchurch – NZ
Source: Google Reviews
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I found Toby friendly and helpful when ordering my spa. I also appreciated the follow up.
B Burrows – Christchurch – NZ
Source: Google Reviews
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We bought Alpine spa’s Nepal Spa a few days ago. We are quite happy with purchase and really appreciate the support we received from the sales person, Toby!
R Krishnamachari – Christchurch – NZ
Source: Google Reviews
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K Foley – Christchurch – NZ
Source: Google Reviews
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Loving our new spa and Toby was helpful and patient. Nice to have fool ow up. Thanks Toby
J Leckie – Christchurch – NZ
Source: Google Reviews
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The sales team were knowledgeable and, helped me get the best value for my money. Good range of spa’s and good pricing. I had a small problem with a light It got fixed quick smart. I recommend Alpine Spas very easy to deal with. Jon
J Johnston – Christchurch – NZ
Source: Google Reviews
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Speek with Jay. Good guy informative and gave great advice around which spa to buy. Has sent 2 follow up emails asking about how every thing is and advice on water treatment. So happy with the service.
BxjucrNZ – Christchurch – NZ
Source: Google Reviews
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Was a pleasure dealing with Toby to organise our new Boston spa Service was great friendly and honest and he took the time to explain all the options and pros and cons of each brand of spa to help us select our desired spa Fully recommend dealing with Toby at Alpine spas in Christchurch
C Akast – Christchurch – NZ
Source: Google Reviews
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Awesome customer service from start to finish. Fantastic communication… and the spa is the best!… we are in it every night… thanks to the team at alpine spas we will definitely be recommending you to others!
S Loder – Christchurch – NZ
Source: Google Reviews
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Susan @ Alpine Spas & the team were amazing to desk with. Susan made us feel really good about our purchase & really personalised the sale by making us feel like really valued customers. Everything was A+ Couldn’t be happier ☺ Will definately be in contact with Susan if we need an upgrade in the future!!!
K Gould-Phillips – Christchurch – NZ
Source: Google Reviews
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We thoroughly enjoyed Alpine Spas & their Prompt services with helping Us find & Cater the right Spa for our Family. With great communication from Toby & the team we were very happy with the Choice we picked & the Santorini surely delivered & reassured our expectation on this Spa was & is Amazing, Perfect! Also to mention the ETA was on point too. We love our Spa, thanks Team at Alpine Spas👌
B Jamie – Christchurch – NZ
Source: Google Reviews
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Bought a Aspen spa from the very helpful Connor. Such a lovely high quality spa. Really appreciate the follow up by Jen after small damage on delivery. Had excellent service and all my questions were answered. They went that extra mile with a phone call after deliver to make sure I could access manuals online and if I had any questions. Such great service. All fixed and enjoying my spa and the wine too! Thank you team Alpine Spas I’m one happy customer.
K Rothery – Auckland – NZ
Source: Google Reviews
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Very Helpful. Talked me through whole process from buying to dispatch. Mary assisted me to make sure my purchase is what I wanted. Overall great experience would definitely recommend to friends and family.
J Mcnaught – Auckland – NZ
Source: Google Reviews
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Sharyn was amazing to deal with. She went above and beyond to make sure we got our spa before Christmas. Excellent communication from Sharyn throughout the whole process and made everything as easy as possible. All round fantastic experience with Alpine Spas and would recommend to anyone thinking of purchasing a spa.
S Biggs – Auckland – NZ
Source: Google Reviews
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I purchased a Blackburn spa from Alpine Spas in December 2019. Sharyn was excellent to deal with and handled all my queries well and gave excellent advice to help me make the right decision. I am thrilled with the spa and the family use it most days and love it too! A+++
J Corbett – Auckland – NZ
Source: Google Reviews
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Came in to view a spa Mary was extremely helpful and talked us through all the options! Would highly recommend Alpine spas and especially dealing with Mary
A Ali – Auckland – NZ
Source: Google Reviews
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The after sales service I’ve received from these guys had been awesome. I had an issue with the Spanet controller not setting the temperature properly… I got a call from the technician who was in a line at a theme park on the Gold Coast with his kids! He knew exactly what the issue was, and with a few pushes of buttons we had it sorted within five minutes. The spa pool itself is perfect for my family too… I wouldn’t hesitate to recommend Jay and the rest of the guys at Alpine Spas!
R McGregor – Auckland – NZ
Source: Google Reviews
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After a bit of research we selected Alpine Spas to purchase our first spa from. Jay looked after us right from the start and was awesome to work with. He was straight forward and honest, didn’t try to up-sell, answered all our questions and made the whole process comfortable and relaxed. We will be seeing him for all our spa needs going forward
G Blake – Auckland – NZ
Source: Google Reviews
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Great communication. On time delivery. Great products. Good prices. Recommend Alpine Spa A+. And Connor was great as well.
W Carr – Auckland – NZ
Source: Google Reviews
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Mary was great and really helpful would recommend anyone looking for a spa to check these guys out.
G Roycroft – Auckland – NZ
Source: Google Reviews
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Jay was exceptional. He ensured that I got a great price and didn’t miss out on the model I wanted. The team in Auckland are great with their follow up service and make sure you have/know everything to get the most out of your spa, as soon as humanly possible. Don’t be put off, if you live outside of Auckland, they have impressive deals and great service.
W Kerr – Auckland – NZ
Source: Google Reviews
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It was very easy to deal with Jay. We had the whole deal arranged over the phone and via email. I just had to sent information about the property access so he could judge how to deliver the spa the easiest way. Next day everything was confirmed by the dispatch team, payment made and the spa was delivered before X-mas like I really hoped it would. The information pack is self explanatory and help a new spa buyer on their way very quickly. The spa works brilliantly and is the best gift to the family ever. We’ve already hosted several spa-parties. Every-one loves it. Thanks so much Jay and Alpine Spa
J Bos – Auckland – NZ
Source: Google Reviews
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We love our spa pool. Best purchase ever and Mary was amazing! Will definitely recommend her to anyone interested in purchasing a spa pool.
Z Marais – Auckland – NZ
Source: Google Reviews
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We absolutely love our Matterhorn Spa from Alpine Spas. Thank you so much to Mary from the Mt Wellington branch who helped us choose the perfect model for our family. We appreciated her expertise and advice. Just wished we had bought it years ago!
T Cornwall – Auckland – NZ
Source: Google Reviews
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My visit to the show room was very pleasant, Mary was very knowledgeable and helpful, delivery of the pool was way quicker than expected and the back up service from Mary has been great, highly recommend Mary and Alpine spa’s
P Hathaway – Auckland – NZ
Source: Google Reviews
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We got in touch with Alpine Spas after doing a bit of research about what we wanted so sent them an email inquiry from their website. Within minutes we had a super helpful reply from Jay who told us everything we needed to know. Jay was super responsive along the whole journey and their whole team were super helpful in arranging delivery before Christmas at a very busy time of year. We’re thrilled with not only our spa, but the follow up correspondence we’ve had from Jay and the Alpine team and wouldn’t hesitate to recommend them to anyone.
R Ross – Auckland – NZ
Source: Google Reviews
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P Reason – Auckland – NZ
Source: Google Reviews
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We love our new spa and our only regret is not buying one earlier. Jay was fantastic to deal with answered all our questions and made the whole process easy. We even got follow ups after our purchase to check in how things were going. Excellent customer service!
K ANDREWS – Auckland – NZ
Source: Google Reviews
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we have just installed a new Matterhorn Spa from Alpine Spa’s. it was a pleasure to deal with Susan who understood what we were saying and guided us through the options. Delivery and installation went Smoot and it is all going well. Thank you Susan
B Cleland – Christchurch – NZ
Source: Google Reviews
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Recieved my alpine spa and it’s great. I spoke with Susan Grobler and she ran through the models in my budget and we made a decision based on her very knowledgeable advice and very pleased we are.
R Atter – Christchurch – NZ
Source: Google Reviews
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Although there was a hold up in the delivery due to COVID, once our scheduled date arrived, Alpine confirmed receipt and arranged delivery with Flyways which was excellent. We didn’t realise that we couldn’t plug it in and we needed to get an electrician in to rewire a 15 amp connection. That has been the only hassle. We are very pleased with our Santorini spa and already the family are reaping the rewards. Thank you Alpine Spas
E Harihari – Christchurch – NZ
Source: Google Reviews
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Toby was very professional and helpful. Especially giving advice about placement of the spa and how it operates. He was also quick to respond when I had questions. Highly recommend him and his team at Alpine Spas.
M Blucher – Christchurch – NZ
Source: Google Reviews
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We had a fantastic experience buying our spa pool from Alpine Spas. Toby Nicolls was great at talking us through the whole process and following up after we’d received our spa. Delivery was fast. A great company to deal with.
M Angilletta – Christchurch – NZ
Source: Google Reviews
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It was a great experience dealing with Susan Grobler and knowledge helped making purchasing a Spa a simple decision
k sudlow – Christchurch – NZ
Source: Google Reviews
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E Winton – Christchurch – NZ
Source: Google Reviews
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C Holm – Christchurch – NZ
Source: Google Reviews
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We loved the service we got from Susan. She was awesome. Our spa had a delivery date and arrived earlier than expected. Delivery was awesome and seamless. Follow up is awesome. Can’t fault anything. We love our spa.
L Greenlow – Christchurch – NZ
Source: Google Reviews
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We purchased the Sierra spa pool and our biggest regret is that we didn’t do this years ago. From start to finish Susan at Alpine spas was fantastic to deal with. Crazy to think we would spend this amount of money without seeing the product as we don’t live close to a showroom but Susan gave me great confidence. Susan spent lots of time over the phone asking all the right questions to ensure we were purchasing the right spa for our needs. We have used it almost every night since it arrived hubby just loves the jets to get rid of all the aches and pains from the day. One of by biggest worries was the chlorine with both having sensitive skin, I can’t believe how you don’t smell it on your skin it’s great. Defiantly recommend Alpine spas I know we are going to enjoy this investment for many years to come.
O Waite – Christchurch – NZ
Source: Google Reviews
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I organized purchading my sauna though Susan and have to say everything went like clockwork with purchase and delivery. 2 months later I got a follow up email to make sure everything was going well. Thanks Susan for you help and service.
C Threadgold – Christchurch – NZ
Source: Google Reviews
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A P – Christchurch – NZ
Source: Google Reviews
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K Robinson – Christchurch – NZ
Source: Google Reviews
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Sierra spa is perfect for us and set up was easy. Great friendly staff to deal with. Thank you soo much.
J O’Connor – Christchurch – NZ
Source: Google Reviews
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Jason was super helpful and insightful on working out the best options for what we were needing. Rosie in logistics was super fast on helping on how to get the spa onto our section (which was tricky (needed a crane)), plus has a great sense of humour.
C Chetland – Christchurch – NZ
Source: Google Reviews
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Thanks Alpine Spas and Susan in the Christchurch branch for her incredible knowledge, guidance, and impeccable customer service. She sold us the spa on the last day of 2020 over the phone living in Northland. We didn’t need to see this as we had recommendations from friends about the company. The follow up, early delivery and end result has now on sold another spa to one of our friends. A fantastic company, staff, and product.
D Pollock – Christchurch – NZ
Source: Google Reviews
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T TY Team – Christchurch – NZ
Source: Google Reviews
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Great service and spa came much sooner than expected. Toby was great to deal with 😊
D Gilroy – Christchurch – NZ
Source: Google Reviews
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We found the service was terrific and very easy to be able to buy our sauna. Would not hesitate in dealing with them again! 😁
W Murray – Christchurch – NZ
Source: Google Reviews
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Great place to deal with. The guy Jay on the phone was owsome, really help full guy. Thanks alot
B Burling – Auckland – NZ
Source: Google Reviews
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Thanks Jay, we are really happy with our spa and the great service, cheers Mark and Carol
M and Carol Collier – Auckland – NZ
Source: Google Reviews
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Jay was very quick to get back to us after our initial enquiry. After we received delivery, he was very easy to contact with questions regarding set up as we were all very new to this. He has been great to deal with and we would recommend Alpine Spas to anyone who wants a great product and service. We are really enjoying the features of our new spa and now have many family members coming over to visit! 🙂
B Cutforth – Auckland – NZ
Source: Google Reviews
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On the day that I purchased my Alpine spa pool I had visited eight or nine different spa pool companies and I was at the point of giving up. I consider my decision to go with the Alpine spa the best decision I’ve made, having now enjoyed the spa for the last 3 or 4 weeks, I totally believe I got the best spa pool with the best features for the best value. I would highly recommend the service from showroom to delivery, informative efficient and generally easy to do business with
P Baker – Auckland – NZ
Source: Google Reviews
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Fantastic service and follow up emails with extra info for pool start up, power requirements etc it made the set up all that much easier, thanks Jay
J Hill – Auckland – NZ
Source: Google Reviews
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The team at Alpine Spas are always really friendly and helpful. I had great help purchasing my Hot Tub and now shop there regularly for chemicals, filters etc. if they don’t have the product in stock (rarely the case), it is easily managed through their courier service delivered home later. Great team and thanks for all your advice and support.
C Wilson – Auckland – NZ
Source: Google Reviews
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My Experience with Alpine Spa is wonderful ,I will start with the Product a Lux 3 absolutely magic perfect for my wife and i with the addition of my 7 year old Granddaughter next the people at Alpine Spa are so helpful and obliging nothing is too much trouble for them wonderful people to work with .I would recommend the product and the people and look forward to be dealing with them in the future
F & Rene Carragher – Auckland – NZ
Source: Google Reviews
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Jay has been great to deal with. Easy and fast communication. Love our new spa and looking forward to using it heaps over the coming years.
D Cochrane – Auckland – NZ
Source: Google Reviews
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Great pool. Fast delivery. Easy to install. Set up and instructions easy to follow. Has great features like power save mode and sleep timers so pool can be easily programmed to turn on and off when required. Good showroom with all the spas available to see. Staff are friendly and knolgeable about products.
P Tomkins – Auckland – NZ
Source: Google Reviews
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We purchased our Spar over the phone and the whole process was simple and efficient. Even though it was the week before Christmas the spar was delivered within 3 days and everything we expected happen. We are now enjoying of spar.
R Burke – Auckland – NZ
Source: Google Reviews
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Connor at Apline Spas at Mt Wellington provided us with great service and information we needed to make a decision re purchasing a Spa. During the whole process we found everyone very helpful from Connor in sales, the 0800 tech helpline and the delivery team. We are very happy with our spa and have enjoyed each night with a relaxing spa. Thanks so much.
L Neunzerling – Auckland – NZ
Source: Google Reviews
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Really happy with my Alpine Spa experience.. would highly recommend.
T Cullen – Auckland – NZ
Source: Google Reviews
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We just ordered a spa through Jay. He was super efficient and very happy with the prompt service. Excellent customer service
N Persson – Auckland – NZ
Source: Google Reviews
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Excellent customer service from Jay. Above and beyond my expectations during the sales process and follow up communication. Highly recommend this company, and recommend that Jay gets a bonus! 😉
P Cunningham – Auckland – NZ
Source: Google Reviews
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Jay was awesome on the phone and was able to answer all of my questions. Conversations were always followed up and everything went smoothly. Missed out on a couple of spa robes that I thought were happening but hey, I can still hope they might turn up one day curtesy of Jay😎
T Clark – Auckland – NZ
Source: Google Reviews
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We couldnt be happier with our blackburn alpine spa. We looked at a number of spa pools and this was by far the best option. Perfect size and looks amazing. Jay at Alpine Spas was fantastic to deal with. He arranged for shipment to Havelock North which was seamless. He replied to my emails and calls straight away. He was informative and came up with an alternative solution to a concrete base. He was a pleasure to deal with. Highly recommend buying from Jay.
K McKenzie – Auckland – NZ
Source: Google Reviews
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Great product and super fast service. Jay was an Absolute please to work with and he went the extra mile. Thanks Jay!
J Strydom – Auckland – NZ
Source: Google Reviews
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I purchased a spa for alpine spas in the Black Friday sale with the friendly help of jay he was really helpful and talked me thru the whole process love my spa it’s great experience
W stone – Auckland – NZ
Source: Google Reviews
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I found Alpine Spas fantastic to deal with. They communicated very well throughout the delay which was outside of their control. Very happy with the spa that we got. The kids are in it daily and love it! Thanks!!
J Glenfield – Christchurch – NZ
Source: Google Reviews
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j botha – Christchurch – NZ
Source: Google Reviews
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Great team to deal with. we love the santorini spa we purchased. would highly recommend to anyone interested in getting a spa pool. Definitely 5stars
A Boenders – Christchurch – NZ
Source: Google Reviews
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Great service, very helpful and made our decision easy 🙂
C Hale – Christchurch – NZ
Source: Google Reviews
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Everything was explained to me, and the sales person (Toby), helped me in choosing the correct spa. Even though there was delays with covid, i was updated regularly.
C Penny – Christchurch – NZ
Source: Google Reviews
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Thanks for the great service and extra advise on running our new spa!!! So good to spa every night. Should have bought one years ago!!! Cheers Bruce , Te Aroha.
B Roberts – Christchurch – NZ
Source: Google Reviews
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This company is outstanding. Their backup sales is second to none and they really back their product up. I had a small issue with a bubble appearing in a headrest. I emailed them about it and the very next day a whole set of new headrests was sent. Outstanding customer service!! They are always open to a quick chat about water conditions, settings and maintenance advice. The Spa itself is magic….We went for the Montanna and haven’t regretted it. It’s only now in the middle of a heatwave that it’s the first time we haven’t used the spa. I think it’s important if you are looking for a spa to find someone who backs up their product, carries spare parts and are always open to advice. Well done guys and girls I have thoroughly recommended you to everyone we know.
C Woolhouse – Christchurch – NZ
Source: Google Reviews
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Dealing with Alpine Spas was super easy. The support I got from Toby was honest and supportive. It has been the best money I have ever spent.
C Plant – Christchurch – NZ
Source: Google Reviews
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Toby at Alpine Spas was great to deal with and we are super happy with our new spa.
M Harris – Christchurch – NZ
Source: Google Reviews
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Great spa from a great team.we dealt with Toby, who was superb. We ordered during the various levels of Covid response and were kept fully informed of all issues relating to supply and delivery. Process of receiving and installing the spa was very straightforward. Did the install myself using the easy to follow online guides. Highly recommended. Love our Alpine Spa.
J B – Christchurch – NZ
Source: Google Reviews
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R Hart – Christchurch – NZ
Source: Google Reviews
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Extremely happy with the service from Jason and the Alpine Spa team. Pool arrived as promised before Christmas. Great quality product and easy set up. Highly recommend Alpine Spas.
D Timoney – Christchurch – NZ
Source: Google Reviews
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Toby was extremely helpful throughout the whole process and we were so stoked to get our spa before Christmas. The kids are loving it!
N Yeoman – Christchurch – NZ
Source: Google Reviews
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L Urban – Christchurch – NZ
Source: Google Reviews
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From initial contact to getting the spa in place and using it, there was nothing I could fault. Great communication throughout and I’m very pleased with the end result. Thank you team.
G Kirby at Bayleys Marlborough – Christchurch – NZ
Source: Google Reviews
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M Hay – Christchurch – NZ
Source: Google Reviews
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j 100 – Christchurch – NZ
Source: Google Reviews
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Very helpful, friendly and informative staff; made purchasing our spa an easy & pleasure experience. Great follow up service too. Would definitely recommend to anyone looking at purchasing a spa.
N Peterson – Christchurch – NZ
Source: Google Reviews
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Thank you for installing our spa in the exact place. Mike and his team and their crane did an amazing job. Thank you to Toby for keeping us up to date with the delivery during this difficult time. Thoroughly recommend alpine spas. Robin and Marianne Christchurch
M Mckinney – Christchurch – NZ
Source: Google Reviews
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M Stanicich – Christchurch – NZ
Source: Google Reviews
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Fantastic service and a fabulous spa
Jo – Christchurch – NZ
Source: Google Reviews
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The process of buying our spa was so easy through Alpine Spas. Order over the phone, wait for it to be delivered, fill it up BOOM, heaven! There was a wee delay in delivery (thanks covid) but it actually arrived earlier than the delayed ETA which was a bonus! Thanks for making the process pain free and pretty smooth sailing.
S Hudson – Christchurch – NZ
Source: Google Reviews
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What a great customer service. We are very happy with our new spa all family loved it.
D Cododognolla – Christchurch – NZ
Source: Google Reviews
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We had our Monaco spa delivered a few weeks ago and it is fantastic. Unfortunately the delivery was delayed by a few weeks due to Covid holding things up but the communication was great and Jason kept us informed the whole way. We’re in our spa almost every day and don’t think the novelty will wear off. It’s the perfect size for a family of 5 and we’re so glad we got it.
D Green – Christchurch – NZ
Source: Google Reviews
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Thank-you Alpine Spas for such great service and communication with our recent spa purchase.Jason was able to advise on which Spa suited us best and all the finer details for set up and delivery.
A Steele – Christchurch – NZ
Source: Google Reviews
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So happy with my new spa the Sierra. I got all the help and assistance needed to make the initial purchase and super stoked to enjoy it along with friends and family! Couldn’t be happier! Thanks so much Jason! Your awesome!
T Boote – Christchurch – NZ
Source: Google Reviews
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Jason was great with helping us purchase our spa pool. Thank you for keeping us up dated when we were waiting for stock to come.
C Gayton – Christchurch – NZ
Source: Google Reviews
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G Redomnd – Christchurch – NZ
Source: Google Reviews
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H Kouhestani – Christchurch – NZ
Source: Google Reviews
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F Hendrikx – Christchurch – NZ
Source: Google Reviews
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Great service, helpful staff. Highly recommend.
C Engelbrecht – Christchurch – NZ
Source: Google Reviews
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The crew from Alpine Spas have been great from the beginning with our purchase of the Santorini by keeping us up to date with our order which has arrived and soon to be installed. Loved all the wee goodies 😊
D & Michael Durkin – Christchurch – NZ
Source: Google Reviews
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Thanks to Toby at Alpine spas. Great device and delivery was less than a week. We love our wood fired hot tub and use it most days. Best part about wood fired is no big power bill😀
D Daly – Christchurch – NZ
Source: Google Reviews
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Absolutely awesome service from Toby. Made the whole process easy. Kept in touch as well. I have recommended Toby and Alpine Spas to friends. Our spa is a Monaco. Easy as to set up and run. Thanks👍😀
Mike – Christchurch – NZ
Source: Google Reviews
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Great experience. We looked at various spa shops, and not only have Alpine Spas good quality spa pools, but they also had a lot of extras included (such as steps, cover lifter, UV filtering, chemicals, etc.). Transport and positioning also went smooth, despite quite some lift needed by hiab. Connor was super friendly and helpful, without being pushy. A follow-up call a couple of weeks later was also much appreciated. Thank you, Alpine Spas!
M Lueck – Auckland – NZ
Source: Google Reviews
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Awesome experience shopping for our first spa at Alpine Spas, Jay was brilliant with helping us choose the perfect one and talking us through the different features and specs of the ones we were interested in. Would highly recommend, spa was delivered in less than a week and is just what we need after a long days work.
S Craven – Auckland – NZ
Source: Google Reviews
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Fantastic service from Jay who was really knowledgeable and went the extra mile for us to ensure prompt delivery. We are loving our new spa, great upgrade from our old spa.
B Gray – Auckland – NZ
Source: Google Reviews
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Wonderful service from start to finish. Above all else, an amazing product. We are loving our new spa.
C Halonen – Auckland – NZ
Source: Google Reviews
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Jay was a great help to us when choosing our spa. He could give us the pros and cons of all the models and we never felt pressured. Thank you Alpine Spas
Tam – Auckland – NZ
Source: Google Reviews
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Fantastic service Jay! Great information and easy transaction My spa arrived 5 days later and just love it 😀
T Hogan – Auckland – NZ
Source: Google Reviews
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We bought a Makalu Spa about 2 years ago and we absolutely love it. One pump started playing up a couple of month ago and was replaced at no cost even though we are in a fairly isolated location. I would have expected to have to pay at least some mileage, but we were not charged a cent. Whenever I ring to get some advice there is always someone there who has the answer. If the operator does not know, he will find someone and ring back. Great service and great spa.
C von Kaenel – Auckland – NZ
Source: Google Reviews
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Really happy with the new spa (summit model) and the service we got. All the team there helped us but a special call out for Jay. We wanted a really quite spa with great jets and that’s what we got, delivered in less than one week too. Happy to recommend 👍
M Smith – Auckland – NZ
Source: Google Reviews
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Jay is an absolute star! So patient and went way beyond the usual sales Rep. Thanks Jay
P Family – Auckland – NZ
Source: Google Reviews
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Absolutely wonderful service from Jay. He couldn’t have been any more helpful with the whole process. We received the spa in 2 days. Thank you so much Alpine Spas and Jay.
B Stevenson – Auckland – NZ
Source: Google Reviews
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Love our Alpine spa!!! A massive thank you to Jay who helped make it happen – his friendly disposition and guidance made the whole process easy and painless. Highly recommend.
T Waikato – Auckland – NZ
Source: Google Reviews
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Amazing service! We had many questions as to be expected with a first spa purchase and had fantastic service from Jay. Answering questions day and night including weekends. Made the purchase that much easier to make. Highly recommended! Thank you!
Rippleeffectnz – Auckland – NZ
Source: Google Reviews
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Great spa and great service. Dealing with Jay over the phone and by email was a breeze, quick to respond and easy to deal with. Recommended!
D Lawrence – Auckland – NZ
Source: Google Reviews
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We haven’t purchased a spa yet but were really happy with Jay and the spas he showed us. Definitely know where to come when we’re ready !
A Hughes – Auckland – NZ
Source: Google Reviews
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Was supported by Jay throughout the purchase of our Yukon Spa. Very fast delivery and always fast reply on any questions I had. Thanks heaps
G Procter – Auckland – NZ
Source: Google Reviews
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We’ve been enjoying our spa pool, shoutout to Jay for always being helpful no matter if he’s working or not 🙂
N Sushil (Feature Weddings) – Auckland – NZ
Source: Google Reviews
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Jay at Alpine Spas was awesome to deal with, pleasant and helpful. Highly recommend Alpine spas and highly recommend Jay as your point of contact.
S Spring – Auckland – NZ
Source: Google Reviews
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We had a great experience with Alpine Spas! Jay was super helpful in the showroom and patient as we crawled around and sat in all the spas and made our decision. He’s been there to help us all along the way and has had great communication. We love our new spa! Very highly recommend Alpine and their excellent service!
R McKean – Auckland – NZ
Source: Google Reviews
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I purchased a spa from Alpine Spas which I am very happy with. When I entered the store Jay came over to assist me. He was very helpful and knowledgeable about the different spa pools and explained the difference between them. When he learnt that I had a knee replacement he recommended a pool that I could easily get into. It came with a handle to help me. Jay followed up with my queries and gave me all the information I required. We are thoroughly enjoying our spa with our grandchildren.
D Toal – Auckland – NZ
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B Grant – Christchurch – NZ
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C Ball – Christchurch – NZ
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Thanks to you guys at alpine spas chch for making our viewing, questions queries about our spa a pleasure. A thankyou also to the delivery guys that bought it out and set it up for us. From margaret and myself we thankyou all. Will recommend Alpine spas to our friends. Cheers.
w frear – Christchurch – NZ
Source: Google Reviews
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Some very good helpful staff in the Christchurch branch – Thank you
S Wood – Christchurch – NZ
Source: Google Reviews
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My husband and I recently purchased the Monaco Spa from Alpine Spas and couldn’t be happier. The team communicated with us brilliantly throughout the process and made it so simple. The service we received was amazing from our initial quote through payment and delivery, and the product itself exceeded our expectations. So thrilled and thanks again!
B Snape – Christchurch – NZ
Source: Google Reviews
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Love our new spa highly recommend Alpine spas .
Y Ilott – Christchurch – NZ
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Great service
K Williams – Christchurch – NZ
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Great service, awesome product and brilliant follow up. Well done Team Alpine Spas Christchurch, especially Jason 👌🙌
A O’Neill – Christchurch – NZ
Source: Google Reviews
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Great service, and fantastic follow up. We are loving out spa and I have recommend to friends to buy Alpine. Very happy
L ‘n Linda Fisher – Christchurch – NZ
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J Johns – Christchurch – NZ
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D Ward – Christchurch – NZ
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Hamish and Rosie were so helpful from start to finish with purchasing, delivery and care for the spa. Jason with follow up also. Such a great team to deal with. I would highly recommend Alpine spas. We love our spa.
S Matheson – Christchurch – NZ
Source: Google Reviews
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Thank you fir the great service Jason and we absolutely love our spa!
J Lester – Christchurch – NZ
Source: Google Reviews
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The guys at AlpineSpas have been awesome to deal with. I initially dealt with Hamish and he was super helpful – answering all my queries. Great communication and helpful advice made it easy to decide that this was the company I’d purchase our spa through. Daniel, and Jason also helped when I had questions and even followed up to make sure I was happy with my purchase. Overall excellent service and I would be happy to recommend them to others – in fact, I already have! A++++
A Leighton – Christchurch – NZ
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S Freeman – Christchurch – NZ
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I purchased the Munro design 😍. Its a brillant hot tub and offers really good seating capabilities. I highly recommend spending the extra cash and upgrade to the premier grade spa. The size of the spa is a instant attraction offering the best leg space for the taller lads. There are many accessories that come with the kit and are very useful for first time spa owners. It will take time to adjust to the water chemistry. So NOTE… Please consult with alpine spa technicians team before adding the chemicals supplied with package this will significantly help with the quality of your water down the road . Big thanks for the team at apline spas for making this happen especially with the covid 19 shipping restrictions. You all deserve a pat on the back and a merry Christmas. I have sent a photos of my deck set up to the manager director. This will give you a idea of how you can design a outdoor area to your desire .Thanks again 😎🤝
G JR – Christchurch – NZ
Source: Google Reviews
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Jason and the team are great to deal with
C Mitchell – Christchurch – NZ
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Jason was great to deal with and ended up with a great spa
J Nicholls – Christchurch – NZ
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We love our new Utah Spa from Alpine Spas, and enjoy a spa almost everyday. Jason was very knowledgeable, helpful and patient with us on the two occasions we visited the showroom and made up our minds which spa to purchase. Be aware ordering in the middle of winter, due to high demand (+ Covid) we waited 3 1/2 months for our spa to arrive in the country. Thanks again Jason and Alpine Spas.
A Hampton – Christchurch – NZ
Source: Google Reviews
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Good experience shopping for spa at Alpine Spas.
P Patterson – Auckland – NZ
Source: Google Reviews
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Mary from Alpine Spas was a pleasure to deal with and was very accommodating, in holding out Spa for us until we were ready for it. The spa itself, we absolutely love it.
J Spence – Auckland – NZ
Source: Google Reviews
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Was really good to deal with Jay answered every question I had .Was also very quick getting back to me . Very happy with the sale.will defiantly recommend to every one.Merry Christmas
J Prodger – Auckland – NZ
Source: Google Reviews
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1st time Spa pool owner of our brand new Alpine Spa ‘Whistler model. Couldn’t find a better priced spa for the quality, including steps, cover, spa kit and delivery. The sales and then service has been awesome. the quick reply to any email, phone call just reassures me, we bought from the right company. keep up that hard work team.
K Aspden – Auckland – NZ
Source: Google Reviews
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Sharyn from Alpine Spas is amazing! She was so lovely to myself and my family when we purchased our spa. Sharyn was informative, helpful and went above and beyond to ensure our spa was the correct one for our family and delivered the very next day. Our interactions with Sharyn were really enjoyable. She has a wonderful manner and a great sense of humour. Sharyn is the very reason we committed to our purchase and we are so thrilled we did. We love our spa and are getting so much use and enjoyment from it. Alpine spas are the best. Thanks Sharyn. The Harris family
Natalie – Auckland – NZ
Source: Google Reviews
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Great quality product at good value supported by great customer experience – thanks Mike.
J Hutchings – Auckland – NZ
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Our Maui spa is a delight. Fred from Carroll’s delivered the spa and went out of his way to help us place it. Thanks Mary – great advice on what spa would suit us. Graeme Dingle and Jo-anne Wilkinson
J Wilkinson – Auckland – NZ
Source: Google Reviews
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D Serfontein – Auckland – NZ
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This is the second Alpine Spa we’ve purchased, the Yukon suits our Arrowtown property perfectly and I’m finding its incredible easy to take care of. Delivery did present some problems but these where dealt with professionally. Mary was a dream to deal with and put together the transaction with ease.Would recommend!
G Burley – Auckland – NZ
Source: Google Reviews
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Good product and good team to deal with, went there to buy a spa and left owning a spa, good prices and always seems to be a sale on, delivered on time by hiab truck that lifted it into place.
D Lahman – Auckland – NZ
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D L – Auckland – NZ
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Fantastic product and excellent service from everyone at Alpine.
J Gillion – Auckland – NZ
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Hi Mike / Rosie, I’d just like to say thank you and ‘well done’ to you both and your team at AlpineSpas. My wife and I bought our spa from you Mike and it was an easy, enjoyable and entertaining process. We also had great service and attention from you Rosie, even when my credit card ‘malfunctioned’ once or twice! The Spa arrived exactly as promised and your couriers were fantastic, they had a tricky course to negotiate and did a great job getting the spa into place and removed the old spa with no hassle. From ‘woe to go’ the whole process took less than 5 days. Thanks again. Simon and Morag
M Burden – Auckland – NZ
Source: Google Reviews
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Very happy with spa purchase and Connor has been great to deal with. Great massage jets and just as dreamed so far!
G Gunston – Auckland – NZ
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Hi Mary. Spa is set up and ready to go. Many thanks for all your help in sorting out the delivery due to our steep Titirangi driveway. Thanks to the despatch team for all their help and advice in what was a tricky situation. Would recommend Alpine Spa’s to all looking to buy one. Regards, Brian
b verney – Auckland – NZ
Source: Google Reviews
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Great experience with Alpine spa. Love our spa . The sells person Connor was really helpful.
A Hilliam – Auckland – NZ
Source: Google Reviews
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Beautiful pools…we especially love our Everest Spa design with it’s interior steps – makes it easy for getting in and out. Great depth too…no more cold shoulders. Excellent customer service. When something is not right they fix it: with their “every customer receives ‘tell your friends’ service”….good to have a company with this attitude!
C Le Mac – Auckland – NZ
Source: Google Reviews
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Great Products, knowledgeable service!!! Mary was great!! Thank you
s edwards – Auckland – NZ
Source: Google Reviews
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Just taking time for the service we require when purchasing our spa. Our process, commence with Jamie, who was excellent and clinched our deal! Due some problems on our part due to delays, we were still in the pipeline, so we too got to experience Mary’s service and follow through. She has ensured that the delivery to our destination was implemented. Many thanks, we look forward to enjoying it.
N Huizinga – Auckland – NZ
Source: Google Reviews
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K Dawson – Christchurch – NZ
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We are loving our new Alpine spa! Mike and the tram were super helpful and were great at communication through the whole process. Definitely recommend 👍👍
J Shaw – Christchurch – NZ
Source: Google Reviews
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Really happy with our Spa, Mike was patient with us in our choice as it was a big one for us. Delivery was easy, installation and set up was as easy as we were told.
G Wilson – Christchurch – NZ
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Mike was such a great help when buying our spa, so quick and easy to deal with🙂 would highly recommend buying from Alpine!
K Wishart – Christchurch – NZ
Source: Google Reviews
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Thanks to Mike from Alpine spas from the moment we walked through the doors at Alpine Spas Mike was amazing found out what we needed and suggested a couple of spas, which we chose the Zurich fits perfectly on our deck. Mike kept in touch through the process from ordering to delivery, just received a text to see how we are enjoying our spa. Thanks so much Mike from Alpine spas we love our spa and will definitely recommend you and your company to our friends and family. ❤️
R Todd – Christchurch – NZ
Source: Google Reviews
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J Mac Donald – Christchurch – NZ
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Great friendly & professional service. Hamish was helpful and happily answered all our questions.
D Lingley – Christchurch – NZ
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Great service and communications from Toby. Love our Luciana spa on the deck in the evening watching the lights change over the estuary.
R Stam – Christchurch – NZ
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n beardsworth – Christchurch – NZ
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O Dickin – Christchurch – NZ
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We purchase a spa from Hamish at alpine spas.I didn’t really no to much about spas before dealing with Hamish just thought a spa was a spa but after talking with him and explaining what we were going to use it for he matched us with what we required. Good service and advise.Spa is in and working perfectly no problems no issues. Cheers Hamish
c watt – Christchurch – NZ
Source: Google Reviews
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E McIntyre – Christchurch – NZ
Source: Google Reviews
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If you a considering buying a spa have a talk with Jake at Alpine Spas. He has fantastic knowledge of the entire Alpine range. Absolutely fantastic service. Highly recommended.
C Pateman – Christchurch – NZ
Source: Google Reviews
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Jason was absolutely amazing! Ensured I had everything I needed before purchasing the spa and assisted with delivery options to my house. Would recommend time and time again! Great service, excellent product!
S Ross – Christchurch – NZ
Source: Google Reviews
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This was our first Spa, so pleased we dropped into the Christchurch office of Alpine Spa. We could see all the models making it easy, Jason was awesome we were left to browse and was on hand to answer all our questions. The delivery date and setup was really well organised. Really happy owners, service, support and assistance absolutely fantastic.
D Cook – Christchurch – NZ
Source: Google Reviews
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Amazing service with Hamish and the team at Alpine Spas! (From purchase to delivery to followup exceptional) so much so I talked my brother into purchasing one a week later! Thanks guys 😊
P Hammond – Christchurch – NZ
Source: Google Reviews
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Spa was exactly as described, the service and help has been excellent. We were guided through the process from purchase (Hamish) to the install by the excellent friendly staff. I would recommend to others buying from Alpine.
R Stockdale – Christchurch – NZ
Source: Google Reviews
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Great service, this is one slick team who knows what it means to provide great service. Thanks Hamish and the rest of the team.
M & Ange Hide – Christchurch – NZ
Source: Google Reviews
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10/10 service! We love our first Spa! Jason made the whole process so much easier and hassle-free. Thank you Jason and the team, we highly recommend them to all!
Y Yoko – Christchurch – NZ
Source: Google Reviews
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From the start of sourcing my spa it was a delight to work with Hamish from Alpine Spas. Immediate responses of questions and expert advice was given to help choose a compact spa best suited to my needs. I was given updates of when the spa was expected and the week of dispatch had calls from wonderful support team to ensure I was ready to receive the spa. Thank you team, loving my new Nepal.
H Phillips – Christchurch – NZ
Source: Google Reviews
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B Richard King – Auckland – NZ
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Nice and helpful
N Bower – Auckland – NZ
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THE BEST IN THE BUSINESS ! Congratulations to all the amazing team at Alpine Spa’s .. Amazing service, price & products. From Sales (Mary) to the fantastic dispatch team & the delivery men. All made easy & simple. I recommend Alpine Spa’s all the way. You can not fault their professionalism & they certainly go the extra mile for their customers.
D Hemmingson – Auckland – NZ
Source: Google Reviews
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Excellent service, Jae was just having his first baby at the time was around new years and such a nice guy, not pushy told us to get in the spas and try them and that’s what really helped. Buying a spa from you has been one of the best things we did my wife and I use it nearly every day we have spa o’clock at 9 pm always sleep better and feel better generally.
b shame – Auckland – NZ
Source: Google Reviews
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OMG Mary at Alpine Spas was really THE BEST, most lovely genuine salesperson ever! I cannot recommend her enough.. her knowledge, helpfulness, and willingness to go the extra mile was beyond words.. she even took and returned my calls out side of work hours.. buying a spa without actually seeing it is very difficult but Mary made a video call and literally got in the spa at work to show us everything and answer our million questions lol.. I love my spa 😊 thank you so much Mary you truly rock!
T Sebire – Auckland – NZ
Source: Google Reviews
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Bloody fantastic service and follow up and realistic pricing no secrets
J Murphy – Auckland – NZ
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This is customer service at its highest from start to finish. Alastair in store was extremely knowledgeable and fabulous to deal with. Service on the phone was efficient and very friendly. Delivery was prompt and smooth and we LOVE our new spa!
S Arrell – Auckland – NZ
Source: Google Reviews
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Very good services alpine
b sandhu – Auckland – NZ
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Jay Thanks for all your help cheers Hizzy 5 stars to you mate
s hislop – Auckland – NZ
Source: Google Reviews
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Bought a new Spa.
D Guest – Auckland – NZ
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Alpine Spa staff was very friendly, knowledgable and helped me find the right spa to meet all my expectations.
A Vasquez – Auckland – NZ
Source: Google Reviews
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AMAZING company to deal with. Mary answered all of our questions in an informed and totally non pushy way, she knew the range inside out. We are really happy with our Munro spa which we have had for 3 months now. The whole purchase process was seamless and professional. The Dispatch team (Rosie) were stars at organising delivery to our tricky access site (narrow street, steep driveway followed by manually carrying the spa down a steep bush clad section). Plus tech support (Tash / Ashlea) are brilliant if you ever need them they just respond and fix it, nothing is too much trouble. We had a tech guy out to swap a panel that had a little crack after delivery and he was on time and lovely to deal with. If you are in the market for a spa (and we did the rounds of the spa showrooms and expos) this company know how to look after customers not just sell you a spa. Save yourself some time just go straight to Alpine the reviews speak for themselves. A spa was a huge purchase for us but after 3 months we wish we had bought one years ago. My partner who thought spas were a waste of money and cost heaps to run is now a raving fan, is in the spa every day and our power bill hasn’t jumped up by much at all.
T Ashton – Auckland – NZ
Source: Google Reviews
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We recently bought a Matterhorn Spa from Alpine. Jay Janda was our sales consultant. We went into the store with a vague idea of what we were looking for. We did have some specific parameters but didn’t understand the Alpine product line. Jay served us and was very informative. He listened to what we needed and showed us products that matched our criteria. He didn’t try to sell us something we didn’t want. His approach was informative and relaxed. We didn’t get the feeling we were being fed spin. His answers to our questions were balanced, he gave us the pros and cons, and he came across as a person with knowledge and integrity which are important to us. After we made the decision and paid the deposit he followed up with helpful information and when we showed a little bit of doubt over the next few days he presented us with sensible options and made us feel more secure. The spa delivery process to our rural property off the beaten track went well. Transcom were recommended by Jay and they did a great job, delivering on time and just where we needed it. The spa is now up and running and we are delighted with our choice. Thank you Jay and thank you Alpine.
I Blakeley – Auckland – NZ
Source: Google Reviews
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Jay from alpine spas was awesome to deal with very happy AAAA++++
qwaz – Auckland – NZ
Source: Google Reviews
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awesome service, great communication, and very responsive. Jay was on top of his game and really delivered exceptional all around Customer Service. Would recommend for sure.
S Heeley – Auckland – NZ
Source: Google Reviews
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Excellent customer service and a top quality product. Highly recommend Alpine.
R Booth – Christchurch – NZ
Source: Google Reviews
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Getting a spa is the best thing I’ve done for myself in ages! Hamish was super helpful answering any questions I had about what model to pick, and everything was as he said it would he on delivery. Couldn’t recommend them any higher!
S Phillips – Christchurch – NZ
Source: Google Reviews
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Great service and helpful advice from Mike at Alpine Spas – no pushy sales talk. Very happy with spa.
D Wendy – Christchurch – NZ
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K Evans – Christchurch – NZ
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Highly recommend Alpine Spas Christchurch. Mike’s professionalism, friendliness, knowledge and attention to detail made the entire process seamless. Mike was in contact every step of the way from purchase to instal to after sales service. His ‘nothing’s a bother’ attitude made for a great experience. Thank you !
J Adamson – Christchurch – NZ
Source: Google Reviews
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We love our spa!! We dealt with Mike (who even answered my Sunday night enquiry!!) and he has been so great to deal with. We knew exactly what was going on and he kept us up to date. The spa is amazing and we use it every day!!
T Shaw – Christchurch – NZ
Source: Google Reviews
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Absolutely loved dealing with Mike from Alpine Spas. He was very informative and not pushy like some sales reps from other spa companies. He got the everything sorted for us quickly and we are super happy with our choice of spa pool. We love it!
T Yorke – Christchurch – NZ
Source: Google Reviews
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A Tolman – Christchurch – NZ
Source: Google Reviews
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Best purchase ever! And so easy to get started. Hamish made this whole process stress free and kept us updated throughout. His authenticity was appreciated, and finally I felt like a company was really looking after us, and not themselves! Thanks Alpine Spas! the bonus treats were also well received! x
R Gibbs – Christchurch – NZ
Source: Google Reviews
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Great service thanks Jake and we love the spa pool .
G Duxbury – Christchurch – NZ
Source: Google Reviews
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Excellent customer service Very helpful
P Robinson – Christchurch – NZ
Source: Google Reviews
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Great people to deal with and very professional from my enquiry through to the delivery of the spa. Thanks to the Alpine Spa team I’m using the spa pretty much every day! Well worth it for sure!! A++++
S Wilson – Christchurch – NZ
Source: Google Reviews
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We received our spa last week. As we are on the side of a mountain we had to hire a crane to get it up there which turned out to be a lot simpler than I expected. The installation process was a breeze as alpine spas provide a thorough pre delivery guide so we were ready with the foundation, electrical connection etc. Within minutes of the crane setting the spa down on its foundation, our electrician had it up and running. We dealt with Hamish from Alpine Spas who was our sales consultant. He provided us with excellent service through the entire ordering and delivery process. He is knowledgeable, friendly and a very effective sales consultant. We are delighted with our new Alpine spa and hope to enjoy it for several years to come.
J Joshi – Christchurch – NZ
Source: Google Reviews
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Really helpful 👌
C Middleton – Christchurch – NZ
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Yep, all good thank you.
k northcroft – Christchurch – NZ
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Excellent and prompt service, loving the spa, thanks
Damian – Christchurch – NZ
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Hi I found Hamish very easy to deal with. We had bought a spa pool four months previously but they took so long with getting it to us. We went in Alpine Spas and had it delivered in just over a week! It was quick and easy and we are loving it!!
n taylor – Christchurch – NZ
Source: Google Reviews
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Hamish was great to deal with! Efficient communciation, great customer service and excellent product knowledge. We are thrilled with our purchase!
J Williams – Christchurch – NZ
Source: Google Reviews
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Dealing with Jay at Alpine Spas was a pleasure. Much appreciated how fast email replays were every time, and just the whole process. We planned a year in advance and Jay kept us up to speed on new deals and made the buying of our first spa a delight. Cheers Jay
C Waters – Auckland – NZ
Source: Google Reviews
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Jay was awesome to deal with. He was knowledgeable, friendly and professional. He gave us ideas, support and help without being pushy in any way. We still haven’t got the spa up and running yet, so this feedback is on Jay only as we can’t give feedback on the spa yet. Would highly recommend dealing with Jay. Thanks for making everything so easy!
L Pearce – Auckland – NZ
Source: Google Reviews
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We bought a spa from Alpine Spas and are really happy with it. It’s simple to use too with nice features and included extras. Alpine Spas are great to deal with, really helpful and made the process simple. Thanks!
C Henry – Auckland – NZ
Source: Google Reviews
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We dealt with Jay and he was very helpful and knowledgeable and the purchase was seamless over the phone and via email. I will be recommending Alpine Spas to friends and family .
R Fox – Auckland – NZ
Source: Google Reviews
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very happy with the service and product knowledges Jay has given. especially buying the spa from distance without seeing and touching. the confident and trust to the sales person is very important.
M Zhang – Auckland – NZ
Source: Google Reviews
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C Falcon – Auckland – NZ
Source: Google Reviews
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Very responsive and helpful. Sales staff were great and a small technical issue with the tub was resolved quickly.
S Knowler – Auckland – NZ
Source: Google Reviews
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I recently purchased a spa pool from Alpine Spas to replace an old hot tub for my Day Spa Business in Pukekohe. We are so happy with our new spa and the feedback from clients has been fantastic! The team at Alpine Spas were great! I highly recommend Jay, he was friendly, extremely knowledgeable and helpful and made everything so easy for us. Thanks Jay!
S Barrett – Auckland – NZ
Source: Google Reviews
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Have just had amazing service from thier Auckland team especially Mary. A super star and I questioned her on almost everything :@) Wonderful service and super great deal I got an end of year sale so I saved lots. Cant wait for it to arrive. Highly recommended if u need new spa.
A Singleton – Auckland – NZ
Source: Google Reviews
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After many years with our old spa, we upgraded to the Alpine Matterhorn. We are so thrilled with it. Cheaper to run, the water stays clearer for longer and with the added pumps we can stay longer in it without it getting too cold. Thank you
A Wendy Holmes – Auckland – NZ
Source: Google Reviews
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I am very happy with my new Alpine Spa Matterhorn. It is everything I every wanted in a spa. I talked with Mary as I wasn’t sure which model I really wanted. She took the time to run through everything with me and made it an easy process. She was available by email or phone when I needed the extra help. It was very exciting getting the extras that we recieved with our spa. Thanks again Mary
S Conaboy – Auckland – NZ
Source: Google Reviews
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Recently purchased Cub Spa Platinum.Great help from Jay.He answered all our questions before we buy it and was wery helpfull with purchase and delivery. Also thanks to Rosie in dispatch. Very nice to deal with you guys.Good luck!
V Nosoff – Auckland – NZ
Source: Google Reviews
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Had our Himalaya platinum spa for month now. Goes great, looks great where we have it also. No problems at all. Thought I’d wait a month to review in case of any issues but great so far. I can highly recommend MARY from sales as she will look after you really well and guide you though the process . Got back to me with any answers I needed promptly. She even came out and checked to see if I was happy with the install. Technical help is great also as I had a problem with too much iron in water from bore water that they got back to me promptly with help. Can’t recommend Gem Finance though . Applying for credit wasn’t as easy as it should of been and then I found I could only loan for a small portion of the pool even though I have a great credit rating. So didn’t bother with them. Saying that though Probably worth it for a cheaper pool .
K Drake – Auckland – NZ
Source: Google Reviews
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J Unahi – Christchurch – NZ
Source: Google Reviews
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Really good to deal with all the way through, from pre purchase info to after sales service. They helped us to pick the right spa and couldn’t have been more helpful. The delivery driver was super accommodating too. We bought the Nordic. Big thanks to Mike
K Richardson – Christchurch – NZ
Source: Google Reviews
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Hamish and the team have been so awesome to deal with! The whole process from start to finish was seamless and the service was fantastic, plus a great product! Thanks again and will definitely recommend your company and product to others!
C Clarke – Christchurch – NZ
Source: Google Reviews
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S Avery – Christchurch – NZ
Source: Google Reviews
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Well where do I start. From start to finish Alpine Spas have been awesome, and it was all done over the phone or by email as no showroom in our town. Spa was on backorder due to numbers sold, but was delivered 4 days early. Easy to setup, follow up communication was great. Spa pool itself is awesome. I am glad we went with Alpine Spas, highly recommend. Thankyou to all the team that were involved.
W Boy – Christchurch – NZ
Source: Google Reviews
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Jason was great to deal with and replied to all my queries quickly. Would definitely recommend.
J Lepa – Christchurch – NZ
Source: Google Reviews
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Awesome team. Very friendly and helpful. I received prompt service, purchased and delivered within 3 days. Enjoying my new spa. Thanks team
J Reynolds – Christchurch – NZ
Source: Google Reviews
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I cant fault alphine spa’s the service was Brilliant I would give you a 10 out of 10 thanks Jake with everything lovely guy even after the spa had been delivered still in contact definitely recomend these guys top Customer Service 😁😁😁
S Knight – Christchurch – NZ
Source: Google Reviews
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Jason was very knowledgeable, helpful and took the time to answer all our questions.
E Rayner – Christchurch – NZ
Source: Google Reviews
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Great experience all round. Dealt with Hamish, who was knowledgeable and made the process very easy. We love our new spa – thanks team.
R M – Christchurch – NZ
Source: Google Reviews
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Great friendly service by the salesman Mike Thompson with good follow up to see how the spa is working and how the set up went . Easy company to deal with and the spa arrive ahead of time. They did everything they said they would, great product , highly recommended,
P Manson – Christchurch – NZ
Source: Google Reviews
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We received our Spa pool during lockdown a few weeks ago. Absolutely loving it. Great service from Hamish and the treat also.
B Spiers – Christchurch – NZ
Source: Google Reviews
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After searching around a few spa places online we finally decided to go to Alpine spas where we met Mike He gave us a rundown on one we were looking at which was a single lounger so after a talk we decided to go for a twin lounger. Mike suggested the Sierra I’m glad we listen and got the twin lounger We had our first soak last night and It was fantastic no arguing over who got the lounger So to Mike and the rest of the team at Alpine spas I can honestly say we are very pleased and thank you very much for all your help
p haughie – Christchurch – NZ
Source: Google Reviews
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Great product and Jake was fantastic to deal with, good communication and good service all round, Thanks
L McIlroy – Christchurch – NZ
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Due to Covid19 lockdown our planned overseas trip did not go ahead so we decided to purchase a Spar pool.Hamish was great to deal with. When the spa pool arrived pool tech did a quick and professional install. We are so happy with the pool it is used everyday thanks again Dean & Debbie
D Flintoft – Christchurch – NZ
Source: Google Reviews
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Loving my new Alpine Spa. Hamish was fantastic and knowledgeable from first phone query to after care. Hardest part of the process has been deciding which way to position the recliners 🙂
J Youngman – Christchurch – NZ
Source: Google Reviews
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Hamish at alpine spa is awesome to deal with and he got us a spa sooner than expected Thanks Jason
J White – Christchurch – NZ
Source: Google Reviews
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Alpine spa are a fantastic company that make great spa pools we had the pleasure dealing with Hamish via online he was very helpful with choosing the right spa for us. Communication was A++ and it was a quick and easy delivery. Would recommend Alpine spa to anyone looking for a awesome spa. We are very happy with our Nordic spa pool.
L Gold Dairies – Christchurch – NZ
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N Griffin – Christchurch – NZ
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Jay was Awesome to work with, he made the decision very easy who to go with.
C Hogan – Auckland – NZ
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We purchased an Alpine Spa in December last year. The service was absolutely exceptional and outstanding!!!. I dealt with Mary and Tash and they both exceeded in customer service. Nothing was a problem and they were both so pleasant to deal with. The Spa is also amazing! Love it.
M McMillan – Auckland – NZ
Source: Google Reviews
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Top service, Informative. Jay was very thorough with information & picking the right spa to suit our needs. His knowledge was second to none. Would highly recommend going to Alpine spas & talking to Jay if you in the market for a spa pool.
S Johnson – Auckland – NZ
Source: Google Reviews
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Alpine Spas & Mary were excellent to deal with. I have since set up my Spa which was very simple and have been enjoying the best value spa I have purchased.Thanks for the first class service….Chris
C Birks – Auckland – NZ
Source: Google Reviews
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I found the service very good.Jay explained everything I needed to know. And I was shown several spas and all of my questions where answered. And to get a follow up was a good service. Thankyou Jean
R Hayward – Auckland – NZ
Source: Google Reviews
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Really happy with the service provided by Jay at Apline Spas and the product we were given. The spa is great and came with everything we needed to get going. Alpine were really easy to deal with and quick to deliver the spa. Thanks.
D Matthews – Auckland – NZ
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J Ly – Auckland – NZ
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Got some great advice and service. Delivery was quick. All up, very happy.
A Tasker – Auckland – NZ
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Really happy with our new Matterhorn Spa. It was ‘a huge ask’ to get the delivery guys to lift the huge spa down a large drop and narrow walkway to the garden – but the guys successfully managed it! Jay (in Sales) is very professional, efficient and reliable- I definitely recommend contacting him if you’d like to buy a spa. Looking forward to having the spa connected in the next few days 🙂
D Fergusson – Auckland – NZ
Source: Google Reviews
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c pacheco – Auckland – NZ
Source: Google Reviews
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Love our recently purchased Platinum Cub Spa. Comes with all the bells and whistles and top quality for a reasonable price. Awesome help from Jay at Alpine Spas who answered all our questions and made the purchase and delivery trouble free and continues to provide top notch after sales service and support. Pleasure to deal with
K Hutton – Auckland – NZ
Source: Google Reviews
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Nothing beats personal service. We had done some research but then decided to go into Alpine Spas in Mt Wellington. We were particularly interested in the Nova model, Jay asked us if we needed any help and it all happened from there – his sales style is really friendly and customer focused. We walked out with our new spa. The Alpine Spas team as a whole were amazing – they let us know the process via email and delivery couldn’t have gone better. A special mention to the delivery driver as well, it was a hot day and he went above and beyond. Thanks so much Jay and Alpine Spas.
W Thurlow – Auckland – NZ
Source: Google Reviews
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Great product and even better service. Thank you Jay Janda. Originally talked to you just to compare a local supplier but your help and informative open & honest approach made it an easy choice. One month in and couldn’t be happier. Congrats to you and your wife on the recent arrival by the way.
T Butel – Auckland – NZ
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Excellent product and service, fully recommend checking out Alpine Spas to anyone who is looking for hot tubs and spa pools
J Mackie – Auckland – NZ
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Fantastic experience with Mary from Alpine Spas. Took delivery from Fred who was so accommodating. A difficult access, but he knew his job and was awesome!
D Costello – Auckland – NZ
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V Todd – Auckland – NZ
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Bought a SPA from Alpine SPA in December at there Sale, Everything from the sale to the delivery was amazing, The sales guy was knowledgeable and really helpful, The delivery company Carroll’s guy went out of his way to get it into my backyard even though he did not have too. I received a after sales call up which i have never received from any company, Highly recommend Alpine Spa’s
G Nicolay – Auckland – NZ
Source: Google Reviews
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From the time I did my frontline research on the web, through to walking into their showroom and meeting Jaimee, arranging for the delivery and providing info relating to installation of the Spa the Alpine Spas service has been outstanding! Our family and friends are loving the Spa!
R Meikle – Auckland – NZ
Source: Google Reviews
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We’d seen quite a few spa before deciding on an Apline spa. Our neighbour has one and has had no issues at all, so crazy as it may seem we bought the Yukon unseen. Jake was very friendly over the phone and got us a great deal. So far so good. Our family of 5 love it! Thanks Jake and the team at Alpine. Cheers Scott and family. Pukekohe
S Thompson – Christchurch – NZ
Source: Google Reviews
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we dealt with Mike hit the Blenheim road store and he was amazing to deal with and everything was easy and spa even arrived over a week early.
J Cottle – Christchurch – NZ
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Amazing spas and pools. Definitely go here for your spa and sauna needs
P Of Fate – Christchurch – NZ
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C Cox – Christchurch – NZ
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Super friendly and easy to deal with. Jason was knowledgable and really helpful. Excellent communication and follow up.
heidibrendan – Christchurch – NZ
Source: Google Reviews
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Thank you Jason for the amazing service we received from you. Communication was fantastic and hassle free, you kept in touch with us right throughout. We luv our spa pool and would recommend Alpine Spas, to anyone in Aotearoa thinking of buying a spa pool. The best investment ever!!! Thanks Jason
M Gray – Christchurch – NZ
Source: Google Reviews
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Incredible service all the way through! From looking at the Spa to delivery it was so smooth and Jason was incredible at checking everything was alright and answering questions. 10/10 would recommend.
M F – Christchurch – NZ
Source: Google Reviews
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We stopped into Alpine Spas on Queens birthday weekend and was immediately met by Jake one of the salesmen. He was very helpful and knowledgeable about all the spa but did not try the hard sell. After sleeping on the idea we went back the next day to order our new spa and got a great deal at the right price. Again we dealt with Jake, he was professional and helpful, he kept us informed and to to date right up to the delivery. The whole process was painless, easy and the spa is amazing. I can highly recommend Alpine Spas Christchurch 10 out of 10
M Emberton – Christchurch – NZ
Source: Google Reviews
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Absolutely love our Yukon spa!! Thanks Jake, your product knowledge was excellent & you went the extra mile to ensure everything was perfect. Your delivery guys also did a top notch job ensuring safe delivery. Would 100% recommend you guys. Our experience has been great.
S B – Christchurch – NZ
Source: Google Reviews
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Hamish in Christchurch was brilliant to deal with. He answers questions promptly even after I’ve already got my spa. Buying a spa has been the best thing I’ve done in a long time.
P Reid – Christchurch – NZ
Source: Google Reviews
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Recently purchased the Montana Spa from Alpine Spas. We had the absolute pleasure of dealing with Tom Bosley. He was so knowledgeable, honest and up front. Our spa was delivered on the date that was advised from the start. The spa it self is amazing and super easy to use. It came with everything we needed to help us balance the chemicals and get the spa up in running . Highly recommend the team at alpine spas . From someone who has never owned a spa it has ticked all our boxes .
e devoy – Christchurch – NZ
Source: Google Reviews
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Our family are all thrilled with the new spa, it really does bring the family together! Alpine have been great to deal with and was delivered quicker than we expected. Totally recommend.
C Jones – Christchurch – NZ
Source: Google Reviews
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What can I say, fantastic service, 100% support all the way + a great ‘deal’ what’s not to like!!
S Reynolds – Christchurch – NZ
Source: Google Reviews
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Great spa at a great price . Cheers Jason for the great service an follow up . Great to get good customer service in these days 😊👍👍
K Perfect – Christchurch – NZ
Source: Google Reviews
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Hamish was very easy to deal with and very helpful more than happy with our purchase A++
M Ray – Christchurch – NZ
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Fantastic service. Knowledgeable. Great communication.
S Macdougall – Christchurch – NZ
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We were in the market for a spa pool and spent hours trolling the net, sending off enquiries for quotes etc. Hamish at Alpine spas sent a response the very next morning. From initial contact through to delivery and post sale support Hamish has been a super star! Highly recommend contacting him if your looking for a spa and friendly efficient service and support! You won’t be disappointed. Thanks Hamish.
J Te Nahu – Christchurch – NZ
Source: Google Reviews
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Love our new Alpine Spa. We purchased the Vermont and it is just superb. Also, a special mention to Hamish for his advice and support both pre and post sale. We highly recommend Alpine Spas. The are simply the best.
J Duke – Christchurch – NZ
Source: Google Reviews
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Awesome service. Hamish has been a star! Great communication. Nothing too hard. Backed by strong business processes and a great product. I wish all businesses and people were as easy to deal with
J Dempsey – Christchurch – NZ
Source: Google Reviews
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Bought an Artessian spa off Hamish Methven after old spa needed upgrade. Hamish came personally to our house & sorted an airlock when I’d filled it up . Highly recommend & he definitely knows his stuff compared to opposition sales persons knowledge/explanations on the products .
J Graham – Christchurch – NZ
Source: Google Reviews
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Alpine spas were awesome to deal with. Accommodating & well priced. We love our new spa and so glad we went to Alpine.
D Tucker – Auckland – NZ
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J Fletcher – Auckland – NZ
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We purchased a Munro spa from Alpine Spas at the end of last year and the sales staff that we dealt with were all very helpful and knowledgable about their products. One thing we really appreciated was an approach that didn’t involve having to devalue a competitors product which we encountered when browsing other spa brands. So, thanks a lot Jay and Mary for helping us to decide what spa would work best for us.
R de Silva – Auckland – NZ
Source: Google Reviews
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Excellent, personal and caring customer service. Nothing is too much trouble for Jay, even when he is faced with ageing, technologically inept and forgetful customers like us. Great big thank you…!
T Ellis – Auckland – NZ
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S o’mara – Auckland – NZ
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Alpine Spas are great. If you need a sales consultant, talk to Jay Janda, he is delivering first class service in the industry!
C Delgado – Auckland – NZ
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K Thompson – Auckland – NZ
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Exceptional customer service from first enquiry to delivery. Mary – thank you for your outstanding customer care and Conner for your compliance knowledge. Mary, you thought of everything and also made delivery a breeze. We look forward to our first spa! A great overall experience shopping at Alpine.
D Gelbart – Auckland – NZ
Source: Google Reviews
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We purchased the Frontier platinum spa pool from Alpine after a lot of looking at other spas. It is absolutely awesome and better than we imagined it would be. So therapeutic and relaxing after a hard days work, easy to control and maintain. The spa was sold to us by a young man named Jay, he was very helpful, friendly and polite, and such a pleasure to do business with. Anyone out there thinking about purchasing a spa pool need look no further than alpine 😊
k kingi – Auckland – NZ
Source: Google Reviews
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Excellent service absolutely nothing was too much . Answered anything and everything. delivery was a breeze even though it was late it was only a week from buying. Heaven can wait I have it here on earth.
M Haworth – Auckland – NZ
Source: Google Reviews
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Even though we have used many spas on our holidays buying one was a new experience. We met Sales Consultant Connor McMahon who was really approachable and friendly. He listened to our range of family likes and requirements then invited us to sit in all the spas. It was a great idea to see which pool worked for us. He discussed all the options, pools, covers, lifters, supplies and site requirements. While preparing the concrete pad and area I needed a few questions answered that the books and websites couldn’t provide. I rang Connor who knew exactly what I needed and suggested some other options as well which we used. We had a hiccup with the dispatch of the spa and after a few calls to the delivery agents we rang Connor who knew what was going on and he sorted it all out there and then. Spa delivered on time and Connor also rang up to ensure we were happy afterwards. In short the Spa we ordered was perfect for us (McKinely) and I can highly recommend Connor as the person to speak to. He has worked there for many years and “knows” all the technical details along with great customer service. Thanks Connor 😀
D and Linda Bentley – Auckland – NZ
Source: Google Reviews
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Terry – Auckland – NZ
Source: Google Reviews
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I dealt with Jay online, as we are based in Northland, and he was more than helpful throughout the whole experience. He answered all of my annoying questions with no hesitation and we ended up purchasing the Whistler spa pool. Jay sorted out payment and delivery very quickly, enabling us to have our wonderful spa within days! Thanks Jay for your help and thanks Alpina Spas for your incredible spa. We love it.
H Walker – Auckland – NZ
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J Forlong – Auckland – NZ
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M Smith – Auckland – NZ
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R Walshe – Auckland – NZ
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Excellent service from our first visit to the delivery of our spa pool. Even though we changed our mind a few times, nothing was a problem.
P Kaminski – Christchurch – NZ
Source: Google Reviews
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Love the spa that we purchased from Alpine and the follow up service that they provide. They have helped us problem solve a couple of issues with a good outcome.
L Eccersall – Christchurch – NZ
Source: Google Reviews
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J Jenyns – Christchurch – NZ
Source: Google Reviews
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Fantastic service and very friendly, was a pleasure to deal with Jake. Spa is awesome and used lots 😊
D Ford – Christchurch – NZ
Source: Google Reviews
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Been dealing with Jake from Alpine Spas. He was very helpful and communicative all throughout the process, especially when there was a mishap with the payment process. Highly recommend Alpine. Great quality spas and customer service is top notch!
T Ealex – Christchurch – NZ
Source: Google Reviews
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This is the second spa we have bought through Alpine Spas in Chch and through Matthew. He listened to what we wanted both times and made the sales very easy. Super happy with service, product and earlier than expected delivery.
R Clement – Christchurch – NZ
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S Henley – Christchurch – NZ
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Purchased an Alpine Spas Makula model spa over lockdown. We dealt with Jake at the CHCH depot who was very helpful and had excellent product knowledge. He gave us a great deal and we got promp delivery in a difficult time. We are very pleased with the quality and performance and loving having a hot spa. Highly recommended. Thanks Jake and Alpine Spas team!
S Emerson – Christchurch – NZ
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L Cooper – Christchurch – NZ
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T Wollstein – Christchurch – NZ
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R Graystone – Christchurch – NZ
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I would highly recommend Hamish at Alpine Spas he made our purchase of our colorado spa so easy and hassle free we did everything from the comfort of our own home and he even secured us an earlier delivery than expected top notch customer service we wouldn’t go anywhere else and throughly enjoy our spa our only regret was we didnt buy one sooner!!! Thanks Hamish and the alpine spa team!
K REDMOND – Christchurch – NZ
Source: Google Reviews
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Great spa. Great service.
J Goodson – Christchurch – NZ
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Great service and over the moon with the product we received, would highly recommend.
F Silva valdes – Christchurch – NZ
Source: Google Reviews
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Loving our new Fuji spa pool, and big ups to Hamish for stellar service, great after-sales support and fixing an issue we had to our absolute satisfaction. Very happy 👍👍👏👏
K Burnell – Christchurch – NZ
Source: Google Reviews
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Hamish was great to deal with and was always to fast to respond with any questions I had.
O Turner – Christchurch – NZ
Source: Google Reviews
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We were very impressed with Alpine spas. We spoke with Jake who was very knowledgeable about Alpine spas which made our decision to purchase one so much easier. Once payment went through delivery was super quick and communication from Jake & Alpine spas was incredible. The call centre were also brilliant they were incredibly helpful with any chemical questions we had. Super easy to set up. An absolutely beautiful looking spa too. We are using our spa nearly every day, our kids love it as does my husband & myself. Thanks Jake & Alpine spas. We would HIGHLY recommend Alpine spas.
R & Neil Matheson – Christchurch – NZ
Source: Google Reviews
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I’d award them 6 stars if possible ! Great service from start to finish from Mary who couldn’t have been more helpful. Delivery was faster than promised and the one person sauna is magic, easily constructed by myself and 30 minutes a night at 50c is fabulous !! Full price would have been worthwhile but sale price was an absolute steal !! Great work Alpine Spas 😍
M Whaanga – Christchurch – NZ
Source: Google Reviews
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Jason Phillips and the team @ Alpine spas are Amazing. I popped into their show room and had a great experience, their staff knowledge and service on are point 💯. The family are now enjoying soaking in our Yukon spa every night and having great chats with the kids. Thanks Alpine Spas, In my opinion they are the best.
J Beaman – Christchurch – NZ
Source: Google Reviews
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We first enquired about a spa during lockdown and spoke to Jason about one we liked due to size etc., His advise was great and we ended up purchasing a slightly more efficient model, we done the purchase on line and everything went extremely well, we had it delivered to Tauranga and lifted over our retaining wall by Skyhooks NZ within a couple of days of purchase, which was just magic
M Jones – Christchurch – NZ
Source: Google Reviews
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Jay is helpful in every way and help us to suit our situation. Even now we have some question he is happy to help. I recommend Alpine spa and look for Jay Janda.
W Herrera – Auckland – NZ
Source: Google Reviews
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I dealt with Jay Janda throughout the process. He made the purchase of our Spa – personal and enjoyable. Not only did he assist throughout the process but he followed up to ensure that everything went well. Both he and Rosie in dispatch went beyond the norm to ensure that the delivery happened on time and with ease. It was important because they had to get the timing perfect to fit in with our builders. If you are looking for a great company, pleasant people to deal with where nothing is too much go to Alpine Spas and ask for Jay and get to know Rosie and the other staff too. Absolutely magic! Oh and the Spa – wonderful!
B Badenhorst – Auckland – NZ
Source: Google Reviews
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Just purchased a Luciana Spa from Alpine Spas and Jay was the sales contact. Highly recommend he was always very prompt at responding to any queries. A very good level of service. Thanks for everything.
H Luke – Auckland – NZ
Source: Google Reviews
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Incredible service from Mary who was very knowledgeable and gave some great advice. Highly recommended the team at Alpine Spas
U Family – Auckland – NZ
Source: Google Reviews
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Our family is in love with our new alpine spa ! Thank you so much mary and the team for being so helpful from the time we enquired to the time we got our alpine spa.
P Hislop – Auckland – NZ
Source: Google Reviews
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I recently purchased a Glacier spa from Alpine Spas. My main contact there was Jay. I have to say that Jay made business easy. He is very knowledgeable on their range and was easily able to answer all my questions. Highly recommend. Love the spa and look forward to a few long soaks !!
D Cochrane – Auckland – NZ
Source: Google Reviews
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We are very happy with our new Alpine Summit Spa. We found Jay very easy to deal with, from choosing the right Spa for our needs to the delivery and after sales service. We thought we had a leak when we first installed the Spa. The service desk quickly arranged for a service person to come up and check it out. Everything was OK but he spent extra time giving the pool a thorough check over just to be 100% sure and even explained some settings and answered all my questions. Very helpful as new Spa owners. Thanks Alpine and we look forward to many years of enjoyment from our new Sap Pool.
R Gillespie – Auckland – NZ
Source: Google Reviews
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Great spas, great support. Highly recommend. Thanks Jay.
M Nash – Auckland – NZ
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EXCELLENT SERVICE AND LOVELY SPA,THANKS ALPINE SPA
n singh – Auckland – NZ
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J Nagisetty – Auckland – NZ
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Great service – prompt, polite and very helpful. Thanks Jay.
R Alexander – Auckland – NZ
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Jay was very helpful and professional when I recently purchased my Vancouver spa . He was knowledgeable about the product which was great because I didn’t actually have time to see it before I bought it . I also wanted to pay by card and had to wait a few days till I had paid the previous months purchases . Jay rang me back on the day I asked him to and we did the transaction over the phone . I would definitely use jay again but probably won’t need to as I’m hoping my spa will last for years . I will buy my chemicals through jay when needed . Thank you jay !
K Moros – Auckland – NZ
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J Farber – Auckland – NZ
Source: Google Reviews
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Jay and his team were so helpful and quick to respond. The Nova Spa I chose is perfect for us, was so easy to install (although VERY heavy so make sure you pay for the extra men to get it into place for you), and looks so much better than our old one. Alpine was recommended to me by a Spa Service repair man as one of the most reliable brands with the best customer service and so far they have delivered.
A Wilson – Auckland – NZ
Source: Google Reviews
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Fabulous Spa….great, friendly service. After doing extensive research we can honestly say we are very, very happy with our Matterhorn Alpine Spa, my Hubby couldn’t wait to build a lovely pergola and landscape around a part of our garden we had been wondering what to do with. Now when our family come home, we have a lovely relaxing place to spend some time together. Thanks again Alpine Spas. Kevin & Lisa . Taupo
L Joyes – Auckland – NZ
Source: Google Reviews
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Great sales and technical service post installation. The Nova spa is a fantastic product and will get a lot of use over the coming years
D Edkins – Auckland – NZ
Source: Google Reviews
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Jay is very knowledgeable about all the spas in their range which made the buying decision easy. Excellent knowledge on the set up , requirements and running of the spa. We really enjoy our Blackburn spa. Thanks Jay. Will recommend you any day
E Groenewegen – Auckland – NZ
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M Redshaw – Auckland – NZ
Source: Google Reviews
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I had a great experience with Jay from Alpine Spas. He was friendly and helpful and followed up without being pushy. Our circumstances changed so we ended up purchasing a second-hand Alpine Spa but if that hadn’t happened I would have happily bought a new one through Jay.
A Tomsett – Auckland – NZ
Source: Google Reviews
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We received a Great service from Connor at their Mt Wellington branch when purchasing our Spa & Gazebo. The gazebo was a bit challenging to build but worth every drop of effort as we are able to use our spa in any conditions. Even the delivery of our spa & gazebo was excellent and we felt they went the extra mile to accomodate us The backup service for spare parts has been outstanding and every order was sorted out swiftly & professionally. We are very happy with our purchase and would definately recommend Alpine Spas.
C Rutters – Auckland – NZ
Source: Google Reviews
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Very helpful technical support, great pricing on replacement parts
L wood – Auckland – NZ
Source: Google Reviews
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Jay was extremely helpful, knowledgeable and listened to what it was we wanted our Spa to do for us. He even negotiated with a company to deliver and place at our home in Coromandel. We are really pleased with the service Jay provided and are thoroughly enjoying our Spa. Wish we’d done it a long time ago! Thank you Jay! Liz and Arno
L and Arno – Auckland – NZ
Source: Google Reviews
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Awesome! Jamiee was amazing and went over and above to make sure everything was going along smoothly. From sale to delivery to follow up – 100% would recommend Alpine Spa’s – Make sure you go through Jaimee, she is exceptional! Thank you.
W Holliday – Auckland – NZ
Source: Google Reviews
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Jay was great to deal with and the family loves the new spa
P and Adam Croft – Auckland – NZ
Source: Google Reviews
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I chose the Yukon as a wanted a round tub to match a circular seat on my deck. I am so happy with it and with the service from Alpine Spas. It arrived in 3 days (over the weekend!) and was really easy to connect up. Also I found that the team are only a message or phone call away for after any sales service/queries!!
D Garman – Auckland – NZ
Source: Google Reviews
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We looked at a few places before coming back to Alpine Spas. Friendly helpful staff and without the hard sell. Great spa pool with a great price.
C Norton – Auckland – NZ
Source: Google Reviews
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Greetings! .. I am not going bore you all 😴 with details of the fantastic purchase of the Alpine whistler and Sauna 😆 ( surround furniture with all the ‘whistles’ 😉)…
We did our homework as many people would for such a huge investment. .the reviews helped us..in fact we upgraded from the previous chosen model Nova to the Whistler ..in reflection of the reviews. .the Caption for us was the ‘ UV water purification system ‘ included in the Whistler. .less chlorine use the better we thought. 😷
I don’t give 5 stars to any business. .I believe there is always room for improvement. …
Alpine Spas takes out the 5 stars Plus !
Sales service is exceptional. ..but that is SALES…
Follow up contact was timely. …but that is SALES ..
WHAT WAS THE CREAM AND ICING ON THE CAKE ….
The pre delivery guide ….read and study the information. ..it was precise and to the point!
The delivery details … We can not fault the details and instructions provided by the logistic team…follow the information provided everything occurred to the exact instructions.
After Sales follow up was a added bonus!
I Harwood – Auckland – NZ
Source: Google Reviews
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Purchased the Mont Blanc spa and we are extremely happy with it. Delivery to the Far North from Auckland was super quick (next day!). We now have it up and running and look forward to many relaxing soaks in it! Impressed when during the setup we asked a question online (in the evening) and got an immediate response from Jay. That’s fantastic customer service.
J Beddek – Auckland – NZ
Source: Google Reviews
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Fabulous customer service, support and most importantly spa!! Mary and Jay were amazing in next day delivery. We just love our new addition. Thanks guys!
A Hansen – Auckland – NZ
Source: Google Reviews
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I have been looking at Spa pools for some time and have previously owned a spa for 10 years. The service and experience at Alpine was just fantastic. The product is great, well built and really relaxing. I definitely recommend Alpine Spa pools Auckland to you. Go with an open mind – they will show you various options and allow you to decide what meets your requirements and budget.
P Mens – Auckland – NZ
Source: Google Reviews
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A Daddy – Auckland – NZ
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I had a great experience when purchasing a gazebo and hot tub, Jay was helpful and knowledgeable. A great purchase
A Nutrall – Auckland – NZ
Source: Google Reviews
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Great Spa and excellent service throughout the purchase! Thanks Jay and team ! Cheers
M Dasent – Auckland – NZ
Source: Google Reviews
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D Taylor – Auckland – NZ
Source: Google Reviews
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Great product and helpful staff. Ended up purchasing spa from them. They were happy to store for us while we prep area.
S Cope – Auckland – NZ
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M Kadio – Auckland – NZ
Source: Google Reviews
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Just want to give a shout out to Alpine Spas! My husband bought me a Summit Spa as a gift for my 60th Birthday and we both absolutely LOVE IT!!! It fitted exactly where we wanted to put it, and looks great as well as giving us hours of relaxation. We LOVE the two Loungers. Nothing beats lying in the lounger with the music on with the fabulous lights and aromatherapy adding another layer of relaxation. This is our first experience owning a Spa and we are so happy we found Alpine Spa’s. Your Spa’s do everything you say they do. We are delighted with it. Thanks so much. Two very satisfied customers! Regards Tracey & Nigel Burrows – Mangawhai
t burrows – Auckland – NZ
Source: Google Reviews
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Amazing spa pool, so glad we made the decision to finally purchase one, and from Alpine:) Great service, fast delivery and the pool has been beautiful!
M Callagher – Christchurch – NZ
Source: Google Reviews
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If you are toying with whether to buy a spa or not, I can say BUY IT! We purchased the Fuji spa with a wonderful discount and 12 mo interest free and after a month we’ve definitely got our money’s worth! The therapeutic relief it gives, the entertainment we have and the help it is for getting to sleep is worth every dollar. Jake at Alpine Spas looked after all of our questions in the lead up to purchase and has offered us plenty of support afterwards too. Everyone we dealt with from initial enquiry, finance team to the friendly delivery service has been easy with outstanding communications. We chose a spa this year instead of a holiday and it’s honestly like holidaying at home every day.
F Bol – Christchurch – NZ
Source: Google Reviews
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We are stoked with our spa purchase from Alpine. The service from Jake was amazing from start to finish, so efficient and fast.
R Argyle – Christchurch – NZ
Source: Google Reviews
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Jake helped us pick the right spa for us. Everything went smoothly and the spa is amazing. Definitely more than happy with our purchase and Jake’s customer service.
T Chainey – Christchurch – NZ
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I dealt with Jason. New Sauna is running like a dream. Great service!
g vaughan – Christchurch – NZ
Source: Google Reviews
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Excellent pre and post sale service … Thank you Jake .. am thrilled with spa was the best decision have made in a while 👍😁
a olsen – Christchurch – NZ
Source: Google Reviews
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Jason from Alpine Spas was awesome to deal with He was very knowledgeable and the spa he sold us is exactly what we wanted Highly recommend Alpine Spas and Jason their salesmen 😀
H Curd-McCullough – Christchurch – NZ
Source: Google Reviews
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Best decision we have ever made, love it, especially on the cooler nights. Jake was a legend as we purchased during lockdown he gave us a virtual tour of the showroom and even got in and out of spa pools to help give us an idea of size! Thanks Jake for also answering my many many questions and for helping us make the right choice – highly recommend Alpine Spas !
D Alexander – Christchurch – NZ
Source: Google Reviews
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B McCutcheon – Christchurch – NZ
Source: Google Reviews
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Absolutely loving our spa pool! Alpine Spas Exceeded our expectations with both the product and the customer service from Jason and the team. As first time spa pool owners we were looking around for a while. We were looking at second hand pools but after looking at Alpine Spas range and what they had to offer we quickly changed our mind and wanted a new one. Very happy customers and would definitely recommend using alpine spas any day. Thank you for making the process so easy!
s mcbeth – Christchurch – NZ
Source: Google Reviews
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Hi there just like to thank Jake at alpine spa for his help and great information on what was the best spa for me at a great price. I recommend alpine spas for there service and back up.thanks love my spa Stan
S Clapperton – Christchurch – NZ
Source: Google Reviews
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Jason was very good and efficient to deal with and the sale was very quick and effortless.would certainly recommend these guys
C Hindson – Christchurch – NZ
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Great to deal with. Good communication and knowledge of their product.
C Davidson – Christchurch – NZ
Source: Google Reviews
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I have now bought two spa pools off Alpine-sold one with a house-and I wouldn’t even consider going anywhere else. I tell all my friends how wonderful the service is at Alpine-Jakes wonderful follow up texts, their spas are great and their after sales service superb. Not to mention the best prices. Thanks Alpine!!
K Harris – Christchurch – NZ
Source: Google Reviews
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Jake was excellent to deal with friendly & knowledgeable. He asking gave great service
K Searancke – Christchurch – NZ
Source: Google Reviews
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Jake was great to deal with . He was very knowledgeable about there products and regarding what would suit our needs. We even received a courtesy call 2 weeks after our purchase just to see if we were happy with our pool. Could not recommend high enough.
W Gray – Christchurch – NZ
Source: Google Reviews
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Choosing to purchase my AlpineSpa was the best decision I’ve made in years. Jake was amazing to deal with he made the transaction quick and simple …thanks again!
B Mcfarlane – Christchurch – NZ
Source: Google Reviews
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We recently purchased a spa from Jake at Alpine Spas. He was friendly to deal with, quick turn around and we are really happy with the product. Highly recommend!
S Prebble – Christchurch – NZ
Source: Google Reviews
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We dealt with Jason and his service was great explained and answered all our questions positively
M O’Halloran – Christchurch – NZ
Source: Google Reviews
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Very impressed with Alpine spas and their customer facing skills not to mention a fantastic product at a realistic price
D Nuttall – Christchurch – NZ
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E Langman – Auckland – NZ
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Mike has provided us excellent service , highly recommend Alpine spa’s
T Govender – Auckland – NZ
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Awesome service!
L Gow – Auckland – NZ
Source: Google Reviews
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Purchased a nova spa with the help of jay. Spa was delivered on time, lifted onto my deck exactly where I wanted it. We looked at other spas but couldn’t find one that fitted our family at a reasonable cost until we found alpine spas Spa is wonderful, the cost is minimal.
S Coult – Auckland – NZ
Source: Google Reviews
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Fantastic after sales service – we have had a few teething issues with our Spa but the team has been fantastic. Other owners that we have talked to have had great spas so I think we were just a touch unlucky. The most important thing is that they are efficient, fast, friendly and locally owned which is important to our family.
J Lallu – Auckland – NZ
Source: Google Reviews
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After a few years thinking about it, researching and checking prices, I finally made the decision to buy a spa from Alpine Spas when I was at Fieldays. I checked their competitor across the road and found prices incredibly high. Thought to myself “oh well it’s not this year…” but then I visited their booth and was greeted by friendly Mary who explained everything and was a very cool salesperson. Not pushy etc. The price is not the cheapest but not the most expensive either. The quality is really good. Their customer support over the phone and showroom are amazing. Super friendly and helpful. I’ve got the spa delivered super fast and included all the goodies!! Thanks guys and keep up the great service!!
J Madureira – Auckland – NZ
Source: Google Reviews
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Great team very willing to help.
B Willers – Auckland – NZ
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Best spa deals available in NZ
Y Melech – Auckland – NZ
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Awesome spas
M Livingston – Auckland – NZ
Source: Google Reviews
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My partner & I purchased a 2 person Duo model We found the service from Alpine Spas exceptional from our first enquiry, processing our payment and arranging delivery We had constant communication from Alpine right through the process and after We are very happy with our purchase and find the Spa pool to be excellent quality, quiet, easy to maintain the water and low cost to run. We use it every day and this has to be one of the best investments we have ever made. We would have no hesitation in recommending Alpine Spas to anyone Craig & Yvonne Stevens, Bulls NZ
C Stevens – Auckland – NZ
Source: Google Reviews
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After 3 months we are enjoying our Alpine Spa pool as much as the day we had it installed. The team at Alpine in Mount Wellington was good in their advise for choosing the right model, leading to an easy decision to purchase. Installing was easy with a little help from the neighbours (thanks Chris and team…cost me 2 boxes of beer) to get the pool into its final resting place, installation of an outdoor power supply from our electrician, filled it up and turned it on, added some chemicals away we went. 1st time we used was just as we thought it would be…relaxing.. My wife is happy as I have been promising her a SPA POOL for 25 years, and have had a suitable pad to locate for almost 10 years…cant rush these things – right !! It is easy to operate and keep treated / clean. Have recommended to several friends who have been thinking about a similar purchase…Alpine all the way for us and hopefully for our friends and family.
N Harvey – Auckland – NZ
Source: Google Reviews
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Bought the Summit spa from Alpine Spas and from the very first contact right through to final delivery I have been super impressed with the level of service I received. Was a busy period (January/February 2018) but I was constantly informed of the status of my order. Delivery required a crane which was handled incredibly professionally, so much so my 3 year old son now wants to be a crane driver! The summit is an awesome spa, perfect mix of seats and recliners and too many jets/blowers to count! I wouldn’t consider anyone else to buy a spa from. These guys know their business.
G McVey – Auckland – NZ
Source: Google Reviews
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G Larcombe – Auckland – NZ
Source: Google Reviews
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I love my spa, it’s a great size and do fa does everything it’s supposed to do. It’s the best value one I got d and two friends are getting the same as a result.
K Gould – Auckland – NZ
Source: Google Reviews
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Great spas at great prices
B Golchin – Auckland – NZ
Source: Google Reviews
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Im in property development and have purchased quite a few spas in the past. I was told to checkout Alpine Spa’s and Im glad i did!! As soon as I walked in the sales guys were so helpful and full of knowledge, the spas was promptly delivered with amazing communication from carrier. Setup was easy and spa quality is outstanding! I had a small issue and it was sorted immediately so I encourage all my friends work colleges and customers to check these guys out! Thanks Alpine Spa’s 😉
D MacKinnon – Auckland – NZ
Source: Google Reviews
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C Drummond – Christchurch – NZ
Source: Google Reviews
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Absolutely love our new spa! The whole experience from enquiry through to purchase was very professional and stress free. We couldn’t fault the communication from the Alpine Spa team, great service and product. Absolutely world class!
c wharfe – Christchurch – NZ
Source: Google Reviews
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A very pleased with the help and support from Jason very professional
R Van Ree – Christchurch – NZ
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I dealt with Jason and from start to end, it was a breeze, answered all my questions, cant improve on excellence 😁
A Shadez – Christchurch – NZ
Source: Google Reviews
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We purchased a spa online during lockdown. I highly recommend Jason at the Chch store, who assisted us to find the perfect fit for our family. He made the process super simple and helped simplify what spa would work for our family. This was all via their Facebook chat which was a very personalised one to one service. I highly recommend Alpine spas, there service and their spas are second to none.
C Fossey – Christchurch – NZ
Source: Google Reviews
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Jason was fantastic to deal with. We ordered our Matterhorn spa during lockdown and he kept in contact with us letting us know every step of the way what was happening. He has also followed up to check everything was going well. Great spa and great service.
P Searle – Christchurch – NZ
Source: Google Reviews
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We purchased the fuji spa and could not be happier with it. The spa is amazing and so was the service! I dealt with Jason and Rosie and they could not have been more helpful and made the whole experience so easy and stress free. We brought it at the beginning of level 3 and we had it delivered in less than a week! Was super fast. Thanks guys 🙂
A Archer – Christchurch – NZ
Source: Google Reviews
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Buying our Yukon spa was an excellent experience. We visited the Christchurch showroom and met Jason who spent considerable time discussing the merits etc of the different pool options. He was very professional and his in depth knowledge of the product helped us significantly in making our final choice. We purchased the pool after just an hour in store so confident were we that we were getting the correct advice. The pool is installed at our Queenstown home and we are delighted with the outcome. Thanks Jason we have already recommended you as the go to person in Christchurch!
J McLeod – Christchurch – NZ
Source: Google Reviews
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Fantastic pre sale and after sale service. The Alpine spas team is very knowledgeable and eager to ensure your spa experience is well informed so you can relax and make the most of your time in the spa. Nothing is a problem! We use our spa everyday. The best thing we could have purchased- Thanks again
P Tyson – Christchurch – NZ
Source: Google Reviews
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We purchased our spa few months ago from Alpine Spas in Chch.We found Jason the salesman we dealt with to be professional and friendly.He was able to answer all our questions and also demonstrate how the spa worked .We were given time and space to look around with no pressure to buy.You brought a spa on the day we visited and when we got home discovered it wasnt going to fit in our space.Nick phoned Jason explained our situation he completely understood.He said to come back in have another look. We visited the next day found the perfect fit.Jason was able sort the paperwork needed there and then. Spa was delievered within 4 days. Its a real gem we love it. Thanks Jason for going the extra mile. Nick & Joy
J Weusten – Christchurch – NZ
Source: Google Reviews
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These guys are so great to deal with and so helpful. I would totally recommend dealing with these guys.
n martin – Christchurch – NZ
Source: Google Reviews
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Jake was awesome to deal with. Extremely patient while we made a decision too which I really appreciated. Thanks Jake!!
C Fleming – Christchurch – NZ
Source: Google Reviews
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Jake and Maddie at Alpine Spas were amazing to deal with. They took the time to find the spa that best suited my budget and I couldn’t be happier with it. Highly Recommended! Thanks guys.
D Nutsford – Christchurch – NZ
Source: Google Reviews
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D Lee – Christchurch – NZ
Source: Google Reviews
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Hamish from Alpine Spas was a pleasure to deal with. I’m so happy with my purchase of an Olympus Platinum swim spa that I would recommend this product to anyone. A few teething problems with the delivery but in the end it was all smooth sailing on the day. I would not hesitate to recommend Alpine Spas to family and friends.
M VEITCH – Christchurch – NZ
Source: Google Reviews
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Thankyou to the great service from Jake he sold us our dream spa that meets all our needs. It has been installed just in the last couple of weeks and we are in spa heaven. Our Sierra spa is just amazing with all its powerful jets and comfortable seating arrangement.
J King – Christchurch – NZ
Source: Google Reviews
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I Joseph – Auckland – NZ
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A Brooks – Auckland – NZ
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R Wyke – Auckland – NZ
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Nice
A Radford – Auckland – NZ
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R Darole – Auckland – NZ
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we have had our spa pool for 3 months now and love it ALPINE SPAS has a great product and seem to hire great people that are helpful and have good product knowledge we have no regrets on our purchase
C Clifton – Auckland – NZ
Source: Google Reviews
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Great service from a company that values its customers.
D Harwood – Auckland – NZ
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Nice show room with lots of spas and pools on show.
M Burrows – Auckland – NZ
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F Fearnley – Auckland – NZ
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Great product 12 months in, glad we went with Alpine. We use ours 3 times a week. Great place to chill out with the kids and have a beer through winter. Thanks guys
D Kay – Auckland – NZ
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E Flannigan – Auckland – NZ
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Great friendly staff
I MsM – Auckland – NZ
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They have really good quality spas, so we bought one.
J Courtenay – Auckland – NZ
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If you want it all, you cant beat Alpine Spas
A Courtenay – Auckland – NZ
Source: Google Reviews
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Very helpful guy and good variety of spas
Ocean – Auckland – NZ
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Great service from these guys,salesman Matthew Good was bang on very professional and answered all our queries great to deal with.
c hamilton – Christchurch – NZ
Source: Google Reviews
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P Wright – Christchurch – NZ
Source: Google Reviews
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Great spas with brilliant customer service
r singh sidhu – Christchurch – NZ
Source: Google Reviews
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Hamish from Alpine Spas was fantastic to deal with. Promptly emailed us a quote which was accepted. Delivery to the depot was quick. Service when spa arrived was easy. Absolutely brilliant to deal with. Loving our Alpine Spa.
J Weatherley – Christchurch – NZ
Source: Google Reviews
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Great experience at Alpine Spas. Jason was our salesperson and was straight up and easy to deal with. We purchased the Fuji Spa and are thrilled with it. Good follow up too.
J T – Christchurch – NZ
Source: Google Reviews
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J Katzke – Christchurch – NZ
Source: Google Reviews
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Awesome spa, delivered on time. Thanks for.all you help Jake, nothing a problem.
J Schafer – Christchurch – NZ
Source: Google Reviews
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Matthew at Alpine Spa’s in Christchurch was more than helpful in setting us up with our new spa. All going well a couple of weeks in. Kids are loving it, great way to have some family time away from TV or other electronic devises.
A Smith – Christchurch – NZ
Source: Google Reviews
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Great service and variety of spas
C Bezz – Christchurch – NZ
Source: Google Reviews
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great spa deals
D Hodgson – Christchurch – NZ
Source: Google Reviews
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We absolutely love our new Spa! The sales process through Alpine Spas is first class, the delivery went smoothly even though access was incredibly difficult and the end product is simply amazing. Thank You Alpine Spas.
M Howat – Christchurch – NZ
Source: Google Reviews
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It couldn’t have been better from the moment I walked into the store I was created by Jake the salesman Fantastic person very helpful and the service was incredible. Even from the electrician to the pooltec guys who delivered the spa the service was Fantastic . Regards Garry C
panafax21 – Christchurch – NZ
Source: Google Reviews
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Want to personally thank Jake Van Peer for very informative and sincere sales pitch on Jan 26 and for organising successful installation of my dedicated 25 amp service plus successful installation of my new Yukon Spa at 5/32 Cotswold Ave in Bishopdale/Christchurch. Excellent job Jake! 😄👍
S Seale – Christchurch – NZ
Source: Google Reviews
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Great advice and service from Matthew, never felt pressured into buying, we went back several times over 2 weeks and he was always helpful and remembered us. Overall very impressed with Alpine Spas from salesman thru to delivery. Thanks, would recommend to others.
R Cossar – Christchurch – NZ
Source: Google Reviews
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Super stoked with our new spa and awesome service from the team at Alpine spas Christchurch – great follow up and happy to answer any questions to get you up and running.
R Craigie – Christchurch – NZ
Source: Google Reviews
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M Reid – Christchurch – NZ
Source: Google Reviews
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Great sales and installation from Jason, made it wonderfully easy but allowed us to take our time, and ask all our questions. Wonderful spa. Totally recommend Alpine Spas, and ask for Jason Phillips for great service.
L MacDonald – Christchurch – NZ
Source: Google Reviews
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A big thank you to Jason ! Jason was very informative and easy to deal with ! Thank you so much Alpine spas team 😊
E Vaughan – Christchurch – NZ
Source: Google Reviews
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We decided after looking on the net that Alpine Spas were offering good value for money and from what we could see a good product. Delivery was over night, just a few days for electric plug to be installed and we were up and running. Very impressed with service and product. Had friends to stay who had also brought a spa from another provider. They were disappointed with their purchase when they heard our terms and pricing. Thanks to Hamish and his team. Debbie
D Komarkowski – Christchurch – NZ
Source: Google Reviews
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R Huffadine – Christchurch – NZ
Source: Google Reviews
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Thanks to alpine spas our family has a great place to relax and unwind . Its amazing! The whole family love it the aspen is a great addition to our out side area . And an even bigger thanks to the team at alpine spas 😀 we got a great deal that I’m sure we wouldn’t have got elsewhere . I have recommended alpine spas to all my friends and family amazing service amazing team Thanks
D Egerton – Christchurch – NZ
Source: Google Reviews
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Fantastic spa provider. Super helpful team to help with our first spa purchase. Great support for set up etc. Thanks so much Alpine Spas.
L Brown – Christchurch – NZ
Source: Google Reviews
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Great customer service from friendly helpful staff. The spa is great thanks.
M Brown – Christchurch – NZ
Source: Google Reviews
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Love our new spa. An absolute sanctuary to relax and enjoy time as a family. We have been in it every day since we got it. The install and set up was easy- and staff very helpful and friendly- highly recommend. We purchased the Matterhorn 2019 model – love the lights, jets and the Bluetooth speaker. Best purchase we ever made.
P Standeven – Christchurch – NZ
Source: Google Reviews
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Very helpful sales assistant. Young tall and blonde hair. I think his name began with a “”J”” He knew what he was talking to without being pushy
P Bell-Marchant – Christchurch – NZ
Source: Google Reviews
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Such a great experience we had. Contacted Alpine spas ( Hamish) on the Thursday Hamish organized the electrician who came on Friday Spa here on Monday and using Spa on Wednesday ( Christmas Day) so less than a week from beginning to enjoying our new Spa. Hamish couldn’t help us enough highly recommend….
L Barrie – Christchurch – NZ
Source: Google Reviews
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B Marshall – Christchurch – NZ
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T Badcock – Christchurch – NZ
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Purchased a second hand spa from Alpine Spas at the Christchurch Show. Had a cracked panel and they couried one out along with a hose fitting that was missing. Also once up and running the control panel was a little temperamental and they sent a technician to replace. Nothing but good things to say about Alpine Spas. Thanks and you will be top of the list in the coming years if we ever decide to upgrade. Cheers Mike
M Jones – Christchurch – NZ
Source: Google Reviews
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A Wickenden – Christchurch – NZ
Source: Google Reviews
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Helpful staff and a great range of products. The omly place to visit if you want a spa.
F Kramer – Christchurch – NZ
Source: Google Reviews
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We’ve had our Nevis for a couple of months now and we couldn’t be happier! The spa has exceeded our expectations. The sales transaction was seamless. Hamish (in sales) listened to what we were looking for plus we spoke about the budget we were working to. He put together a package which we couldn’t turn down. A great product is only one part of a sale, the other important factor is communication. Hamish’s “low-key” and “no-pressure” approach was second to none. He provided all the information we were after, (plus important information we hadn’t even considered) prior to us purchasing and kept in contact after the spa arrived to ensure we had it up and running without issues. As can happen with any purchase, we had a couple of small teething issues, but once again, Hamish and Campbell (in the tech side) remained in contact until the issue was solved. The issue was fixed with problem or question. Some companies stop the communication as soon as the money is transferred, the staff at Alpine did no such thing. If you want to deal with a great company with a great product, Alpine is what you’re looking for. Thanks again Hamish (and the rest of the staff at Alpine).
D Barnes – Christchurch – NZ
Source: Google Reviews
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Spa is exactly what we needed, very good value for money, service from enquiry to delivery was fantastic.
S Pugh – Christchurch – NZ
Source: Google Reviews
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Excellent product knowledge and assistance with awesome post sales service follow up and assistance
R Hayes – Christchurch – NZ
Source: Google Reviews
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Hamish and the team at Alpine Spas are very prompt in helping with any questions and ordering and getting delivery of the spa was seamless – great work Alpine Spa’s!!
P Gillespie – Christchurch – NZ
Source: Google Reviews
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Excellent experience with Alpine Spas! Great service, would definitely recommend
J Ryan – Christchurch – NZ
Source: Google Reviews
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O Harrison – Christchurch – NZ
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Great service and great spa. Thanks
C Deakin – Christchurch – NZ
Source: Google Reviews
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Alpine Spas have been a delight to deal with. Our new Matterhorn spa arrived on time, packaged well, and in perfect condition (as you’d expect from a new product). Alpine Spas provided us easy-to-digest setup details ahead of the spa arriving which made the setup process seamless! Would highly recommend their spa pools, accessories, and customer service. A++
S Bell – Christchurch – NZ
Source: Google Reviews
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Jason was great. Managed to find the requested spa/hot tub and it was a smooth transition.
F Briggs – Christchurch – NZ
Source: Google Reviews
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loving our new Alpine Spa and thanks for the great sales / support service ordered.
M Agency Marketing – Christchurch – NZ
Source: Google Reviews
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Recently we purchased the Blackburn Spa from Alpine Spas and couldn’t be happier with our purchase. The Blackburn is a perfect family sized spa and kids love the LED lights at night and the waterproof playing cards are a huge hit too. Hamish was great to deal with and the spa and all the free extras arrived within a couple of days. Thanks to all the team at Alpine Spas.
B Lang – Christchurch – NZ
Source: Google Reviews
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As soon as we walked in the door we were well looked after and everything explained so we could understand. Nothing was pushed on us and let us make the call on what we wanted to do. Have great suggestions on what we might enjoy though. Since buying we’ve been well supported and reminded to call anytime regarding any queries we might have. Thanks again to the team at alpine spas and to Hamish Methven who’s gone that little bit further for our family. Cheers 👍🏻
A Keller – Christchurch – NZ
Source: Google Reviews
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R Abbott – Christchurch – NZ
Source: Google Reviews
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The young sales assistant on our first visit was a little sketchy on details like the ozone generator, and declined to remove a panel so I could check the plumbing layout – we had tight space tolerances to satisfy. However, he provided a printout and photos of the plumbing layout which helped. On my second visit dealing with Hamish, everything was fine and the subsequent purchase, delivery and follow-up information was very helpful.
P Hyde – Christchurch – NZ
Source: Google Reviews
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I brought a spa off Alpine Spas Christchurch a couple of weeks ago and the service was fantastic. Thank you Hamish Methven for arranging us to get it so quickly and the guys were great that delivered it. I haven’t had a day without going in it yet and my kids love it too and for the amazing price we paid for it it really is great value for money 🙂
J Ford – Christchurch – NZ
Source: Google Reviews
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Great to deal with, awesome delivery guys, highly recommend.
K Scott – Christchurch – NZ
Source: Google Reviews
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M Treacy – Christchurch – NZ
Source: Google Reviews
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Great service. Natalie was very helpful and informative, we’re loving our new Yukon spa
G Waterhouse – Christchurch – NZ
Source: Google Reviews
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I recently purchased the Mont Blanc spa and couldn’t be happier. The service we received from Natalie was 100%, right from the time we started looking to even after we purchased, when we received a follow up email just checking in that we were happy with the purchase and we had the spa up and running. She made it all so simple, with her great advice and knowledge we ended up choosing the perfect spa for us.
A Fbox – Christchurch – NZ
Source: Google Reviews
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Thanks Alpine Spas for selling us the Mont Blanc spa. It is perfect for our needs and is being well used already. Thank you Natalie for your excellent service and friendly nature.
J Sail – Christchurch – NZ
Source: Google Reviews
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Seamless experience. Highly recommend
R Harris – Christchurch – NZ
Source: Google Reviews
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Thanks Natalie for your fast & efficient service. We just love our Mont Blanc Alpine spa. Kindest Regards Caro, Paul and Jem.
C & Paul Prescott – Christchurch – NZ
Source: Google Reviews
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Thank you Hamish for making the purchase and delivery of our spa super easy considering we live quite rural. We upgraded after 20 years to the alpine spa. Have only had it up and running for a few days and are really enjoying it. Wouldn’t hesitate to recommend Alpine Spas.
M Moki – Christchurch – NZ
Source: Google Reviews
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Thank you to Hamish and the team from Alpine Spas, we are thrilled with our Matterhorn spa pool. The customer service we have received right from ordering with Hamish, to the excellent delivery service has been outstanding. We would not hesitate to recommend Alpine Spas to anyone.
N and Hamish Dyer – Christchurch – NZ
Source: Google Reviews
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Thank you Natalie, your service was fantastic, ordered and paid on Saturday, in the spa the following Tuesday.👍
A Kerins – Christchurch – NZ
Source: Google Reviews
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Fantastic service had transport damage was more than helpful excellent response highly recommended 🙂
C Johnstone – Christchurch – NZ
Source: Google Reviews
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Awesome, super friendly, knowledgeable staff. Excellent delivery and set up crew. We are very, very happy with our new Artisan spa. We’ve been in it every day since it was installed. The whole family loves it!
T McDonald – Christchurch – NZ
Source: Google Reviews
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Great service from everyone I spoke with at Alpine Spas while deciding which spa model to go with. We went with the Blackburn and it is perfect for our family. Very, very happy with our purchase!
G Dye – Christchurch – NZ
Source: Google Reviews
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We love our new spa, and our sales rep, Hamish, was incredible at answering all our questions and leading us through the process of purchasing! Thanks Alpine Spas!
M B – Christchurch – NZ
Source: Google Reviews
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We love our New Spa Thanks to Natalie everything went really smoothly would definitely recommend Natalie Very Helpful
V Jones (Ginny) – Christchurch – NZ
Source: Google Reviews
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Great advice and excellent service, prompt delivery and good follow up. Highly recommend this business
FlyingMike1 – Christchurch – NZ
Source: Google Reviews
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We were looking for a good, strong Spa. We needed one that would need very little management, Jason at Alpine Spa’s, offered honest and confident information, about all the Spa’s on offer. This gave us a great deal of assurance we were making the right choice for a new home Spa. We ended up purchasing a product that suited our family of adults and with in-built blue tooth speakers were are loving it!!
D Rumble – Christchurch – NZ
Source: Google Reviews
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Great spa ,absolutely love it.Great to get into during these winter nights . Would def recommend Alpine Spas ..nothings been a problem.
R Farrelly – Christchurch – NZ
Source: Google Reviews
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Quick to answer any queries regarding the spa we were interested in. Hamish also sent follow up emails to make sure we were happy. Spa looks amazing, will recommend 👍🏻
K Joyce – Christchurch – NZ
Source: Google Reviews
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K Stott – Christchurch – NZ
Source: Google Reviews
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An easy 5/5 for both our lovely K2 Spa and the ever helpful Natalie. The whole process of getting the spa ordered and delivered was easy. A wee bit of prep work making the site ready and then the big day. This spa is awesome, somehow it keeps its heat even when its -2º outside.
G Munro – Christchurch – NZ
Source: Google Reviews
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Thanks to Hamish and the team at Alpine Spas. Great communication, speedy responses, super helpful and best of all an awesome Spa at an affordable price!
L Tioke – Christchurch – NZ
Source: Google Reviews
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C Jackson – Christchurch – NZ
Source: Google Reviews
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Made choosing my spa a piece of cake, Hamish was a great guy to deal with made everything so easy and helped me out with choosing the right system for me, I suffer from low back pain’s and feel’s like being in heaven sitting back able to get all those pain’s i have, Used to pay for weekly massages to help out my body but now i am saving money on the matterhorn Love the light system and the bluetooth speaker’s a great way to relax under the star’s at night’s allowing all the stress to leave your mind body and soul. And thanks for the on going care after buying this
K Demon – Christchurch – NZ
Source: Google Reviews
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What a fantastic experience, awesome team and great kiwi values.Jason Phillips looked after us from start to finish making the whole thing run smoothly.Rosie ensured a great delivery and James was there for support with other technical issues. Overall a wonderful example of superb customer service! Well done team!
D L – Christchurch – NZ
Source: Google Reviews
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We recently bought a Mt Blanc spa from Alpine Spas for our AirBnb. From first contact to last ,they were extremely efficient and very quick in getting our order out. I had a couple of questions which were answered promptly. We were too technically challenged to install the easy lift -cover and Alpine sourced a local guy who did the job the next day. The spa itself is great and easy to use and all for a good price. Strongly recommended.
p roy – Christchurch – NZ
Source: Google Reviews
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We absolutely love our new Matterhorn spa! Initially we weren’t sure whether a spa would be right for us, but after speaking to Natalie who was so lovely and answered all of our questions, we purchased right then and there! Our spa was delivered a week later and we have been in it every night since! Natalie offered a brilliant service, wasn’t pushy and worked with us to find our perfect spa. Thank you so much Alpine Spas! Would highly recommend to anyone who is considering getting a spa.
C Williams – Christchurch – NZ
Source: Google Reviews
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Great service. Not pushy and helpful. Definitely buying a spa pool!
L Bayford – Christchurch – NZ
Source: Google Reviews
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Loving our new spa!
a maley – Christchurch – NZ
Source: Google Reviews
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I couldn’t recommend Alpine Spa’s enough! Jason was extremely helpful when it came to the information I needed, prompt replies and excellent customer service, the delivery guys were also so helpful and accommodating. LOVE my new spa! Thank so much to Jason and the team.
O G – Christchurch – NZ
Source: Google Reviews
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Fantastic service by Natalie in buying our Matterhorn, Thank you once again Natalie
M Knowler – Christchurch – NZ
Source: Google Reviews
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the staff were excellent…ordered on Monday delivered on the Friday….Excellent mid size spa
C Meikle – Christchurch – NZ
Source: Google Reviews
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Fantastic people to deal with, very helpful and knowledgable of the spas they have on offer and there are alot on offer. Would highly recomend Alpine Spas to anyone looking at buying a spa.
A Weal – Christchurch – NZ
Source: Google Reviews
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Super easy spa purchasing process, Matthew was more than helpful through it all and made the spa was in within a few weeks! We’re loving it and using it every night, our wee girls are loving it too! Thanks guys
S Ferguson – Christchurch – NZ
Source: Google Reviews
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A Leech – Christchurch – NZ
Source: Google Reviews
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Top Service and after sales advice. Absolutely love our Nova Spa.
R Weinberg – Christchurch – NZ
Source: Google Reviews
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I had been thinking of investing in a Spa Pool for years and finally visited Alpine Spas after a recommendation. Natalie assisted me in the showroom and was very tolerant of all my questions and climbing in and out of almost every pool to try them out! I revisited the showroom many times bringing friends and family. I needed my elderly parents to try getting in and out to make sure they could manage before committing to the Summit model. As I was intending to install the pool myself I also needed Natalie to remove the side panels so I could see the workings and wiring etc. I can’t fault the service – not pushy but very attentive and helpful and all the research paid off with a wonderful relaxing Spa Pool in my backyard. THANK YOU ALPINE SPAS!
H Bickers – Christchurch – NZ
Source: Google Reviews
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P Macaulay – Christchurch – NZ
Source: Google Reviews
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Incredible experience, friendly staff easily approchable, especially jason who sold me an excellant spa for a great price, highly recommend checking these guys out!
j leathers – Christchurch – NZ
Source: Google Reviews
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Why go out when you can relax with a stunning view
D Newman – Christchurch – NZ
Source: Google Reviews
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We are really happy with our new Yukon spa purchased from Alpine Spas. The Alpine Spa team have been extremely helpful and friendly right from the start. The sales team were friendly, and very accommodating with setting up delivery dates and times that worked well with our timetable. The delivery team made installing the spa pool a breeze, and the follow up from Alpine Spas has been great to make sure that our spa is working well. We have also used the online chat and found that to be very helpful. We would totally recommend buying a spa pool from Alpine Spas.
l T – Christchurch – NZ
Source: Google Reviews
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D Stewart – Christchurch – NZ
Source: Google Reviews
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G Price – Christchurch – NZ
Source: Google Reviews
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S Walker – Christchurch – NZ
Source: Google Reviews
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Whole family loving our new Alpine Spa! Great way to get the kids outdoors. Living in Wellington we were a bit worried about purchasing a spa online and Alpine Spas not being local, but their communication and support has been brilliant. Our property access for delivery of the spa wasn’t straightforward, but they even arranged that remotely for us too. Wouldn’t hesitate to recommend Alpine Spas, thank you Alpine!
K Dawson – Christchurch – NZ
Source: Google Reviews
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We have looked around for a spa for a very long time, then finally found the one we had been searching for at Alpine spas! Hamish is a fantastic guy! Great to deal with answered all our questions, made the spa buying process a breeze! By far one of the best people to purchase a spa from! A big shoutout to the team that delivered our spa! They were by far incredible. Even when we had a difficult place for them to put it, they had no trouble! We love our new spa pool! Thanks so much alpine spas! If anyone needs a spa pool, Alpine Spas is the place to go! No hesitation! Regards Paul and maree
K Smith – Christchurch – NZ
Source: Google Reviews
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No issues with communication and information from Alpine Spas. Was as described and delivery on time etc. Pleased with purchase of Lux 3 spa. Would recommend this company.
R James Morris – Christchurch – NZ
Source: Google Reviews
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Fantastic service, quality and speed. Great to deal with. I would highly recommend
J keller – Christchurch – NZ
Source: Google Reviews
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Great sales team, helpful and informative. service was A+. The spa is amazing we are very happy with Alpine Spas. I would highly recommend you go take a look at their showroom in Christchurch.
T Saunders – Christchurch – NZ
Source: Google Reviews
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Great service, great price, great spa. Thanks!
A Davies – Christchurch – NZ
Source: Google Reviews
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Great service friendly staff
A K – Christchurch – NZ
Source: Google Reviews
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Great service, full of knowledge and fantastic communication. Very pleased with the spa too!
M Rowson – Christchurch – NZ
Source: Google Reviews
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Salesman Hamish went all out to ensure we got the spa we wanted in the short timeframe we needed. He liaised with us, the delivery guys, the electrician and the pool tech guys to have everything happen like clockwork. Your delivery firm, recommended electrician & pooltech man were also just as good as Hamish. I can not fault a single thing. Everything was perfect, including the spa which we are thoroughly enjoying. 😁😁
Sally – Christchurch – NZ
Source: Google Reviews
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As we say in our family I am a typical Hunter I want the best, and after much research of every spa and swim spa in the country Alpine Spas came out as the best, both in the quality of the materials, the filtering systems, the finished product, and the price.The Himalayan Platinum has every Bell n Whistle that you can think of and then even a few more thrown in. I met Hamish at the field days where without hesitation he was able to answer every question I threw at him (and I had quite a few). He definitely knew his products and what they were capable of doing. As I had groundwork to do where the pool was going it was a quite a few months before I was ready for the delivery day, throughout the whole process Hamish kept in touch helping with things like colour samples, lots of advice and answering even more questions. Then on the delivery day Hamish sounded as excited as me with the “”is it there yet.”” The pool was delivered by Steve of Auckland Cranes, he was very professional and definitely knew what he was doing. With the “”we will deliver and place your pool with no damages”” which is exactly what he did. When the pool arrived it was extremely well packed and wrapped in packaging to prevent any damages so Unwrapping and unpacking the pool was like the biggest Christmas present I’ve ever had, to find little things like the lid covers had pieces of extra material in case you ever got a rip or a tear you automatically had a patch the same colour to be able to fix it. There are narrow strips of wood that screw the panels together on the base of the pool and an extra strip was also provided. Top brownie points for that Alpine Spas. What I have loved the most about Alpine Spas is they didn’t just sell me a pool then that was that .. deal finished. They sold me a pool that came with before during and after care service. Hamish has been fantastic to deal with and I am sure he was just as excited as me about the whole experience, very friendly, very helpful, very professional and really knows his stuff. I take my hat off with big thanks and gratitude to all of the Alpine Spas team. You come with the highest recommendations and professionalism every step of the way and I would have no hesitations in recommending Hamish and Alpine Spas to anybody who is looking at getting a new pool. P.S. once all the archgola and decking is finished I will forward some photos and videos of the installation.
F Hunter – Christchurch – NZ
Source: Google Reviews
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To be honest when we first decided we wanted a spa pool to be suituated at our new home we honestly had no idea where to look or start. We looked at a few online, home shows and friends and family’s word of mouth but nothing was really jumping out at us to fit our needs and budget. Wasn’t till we seen that alpine spas had a special sale going we thought they might be worth a go. 1day later we had ourselves a purchase on a new Nova spa. I would highly recommend Alpine Spas to anybody looking for any type of spa, big or small as they helped us with all options. Easy to deal with, great service plus a 0800 number for any questions what so ever. They also held our spa for 4 weeks while we sorted our new site at new home which saved us double handling and storage. Our spa was delivered on the exact day we wanted it with easy pick up from the local trucking company. That same day we were plugged and heated ready to go with no regrets what so ever. Best thing is the after sale service and manner we have received afterwards Jason, Hamish and the rest of the team. Jamie and Kelsie Te Awamutu / New Zealand
K Woolley – Christchurch – NZ
Source: Google Reviews
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Hamish at Alpine Spas made purchasing our spa nice and easy from start to finish. It’s Heaven on Earth and highly recommended for tranquillity at its finest. We love our Alpine Spa , it’s amazing!! Ange and Mario
m cufone – Christchurch – NZ
Source: Google Reviews
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Awesome service and great product. No issues at all
A Rowe – Christchurch – NZ
Source: Google Reviews
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Just to say the phone calls were straight forward and great , the emails easy , the service with unloading great , all good news for apline spas keep the great work up thanks mike and linda wood Pukekawa
M Wood – Christchurch – NZ
Source: Google Reviews
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We love our Matterhorn spa! Great service from beginning to end, couldn’t be happier with our purchase.
M Essex – Christchurch – NZ
Source: Google Reviews
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Had a brilliant experience with Alpine Spas Blenheim Road. We received excellent information and service from Josh. The whole process of purchasing and delivery was seamless. Would highly recommend.
J R – Christchurch – NZ
Source: Google Reviews
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I absolutely love our spa! We have had it about 6 months and use it so often. We were served by josh – who was so helpful, he helped us arrange everything. My nephew visits more now lol
L Jones – Christchurch – NZ
Source: Google Reviews
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The sales service from Hamish and the gold standard installation service from Mike and his team were both excellent and I commend Alpine Spas for their great products, good prices and highly competent service staff. My wife and I are very happy with our new spa pool, thank you.
R Whitmore – Christchurch – NZ
Source: Google Reviews
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great guidance and info.and added extras offered as included.
L Scott – Christchurch – NZ
Source: Google Reviews
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The guys at Alpine Spas were so good to deal with. Straight forward honest advice! They made choosing and buying a spa for our family an awesome experience. I would highly recommend making Alpine your first stop if you are thinking of getting a spa / swim spa. Extremely happy customer!
G Evans – Christchurch – NZ
Source: Google Reviews
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Great service
R Keith – Christchurch – NZ
Source: Google Reviews
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M Hill – Christchurch – NZ
Source: Google Reviews
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High quality products and good customer service
A Mahapatuna – Christchurch – NZ
Source: Google Reviews
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More than happy with our Yukon spa, service was excellent, delivery simple and the product is great. Thanks.
A Smit – Christchurch – NZ
Source: Google Reviews
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J Hill – Christchurch – NZ
Source: Google Reviews
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I am so happy with my new spa it is awesome and the kids love it. Alpine Spa’s were fantastic throughout the whole process and were really easy and friendly to deal with. I would recommend them to anyone wishing to purchase a spa. Love it love it love it.
T Dalzell – Christchurch – NZ
Source: Google Reviews
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I have used my new spa pool three times now at night with the lights gently changing colours. It is wonderfuly relaxing andl I have slept like a baby. I thoroughly recommend them to anyone who has a problem sleeping or for just pure enjoyment !!!
N Cowell – Christchurch – NZ
Source: Google Reviews
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Omg were do we start .. our only regret is that we didn’t get our spa 10 years ago !! Best money spent in a long time .. the loungers in the spa are absoulty amazing a must have .. plenty of room for all the family .. perfect for recovery after gym workouts and footy games or just to relax after a hard days work .. thanks Hamish Methven from alpine spas in Christchurch … great man to deal with
L Brownlee – Christchurch – NZ
Source: Google Reviews
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We purchased our alpine spa just before calving started and have loved every minute we have spent in it it has helped our bodies recover from the day and sets us up the next busy day. Service was fantastic. Spa turned up within the week of ordering it and we haven’t looked back. Thanks alpine spas.
S Griffiths – Christchurch – NZ
Source: Google Reviews
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Best purchase ever! We couldn’t be happier with our spa; the quality is amazing, their customer service is well above par, and we couldn’t recommend Alpine Spas more. Thank-you!
M Bolderston – Christchurch – NZ
Source: Google Reviews
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A Leerling – Christchurch – NZ
Source: Google Reviews
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amazing company to deal with all the staff are incredible and so helpful had a couple of small hiccups but alpine spa sorted it quick as. a wee bit of a shame the logo is plastered across the door on the sauna a small brass plaque would have been better as everyone who sees it asks where got them says oh ok I see where you got it. we are so pleased we went with you
G Woods – Christchurch – NZ
Source: Google Reviews
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After contacting several spa pool companies with general enquiries we were extremely impressed with Hamish from Alpine Spas with his prompt response and excellent communication which made our decision easy. After our discussions on the Monday the spa pool arrived on the Wednesday which was fantastic. Thank you Alpine Spas for making it an easy process.
D Beckett – Christchurch – NZ
Source: Google Reviews
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Awesome company to deal with. Fantastic people and product. I would recommend Alpine Spas without any hesitation.
A Rafferty – Christchurch – NZ
Source: Google Reviews
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T Duffie – Christchurch – NZ
Source: Google Reviews
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E Le Comte – Christchurch – NZ
Source: Google Reviews
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The guys at the counter were super friendly and helped to pick out the right spa for me. Really appreciate the help right through the process and have recommended to my girlfriends already!
S Prentice – Christchurch – NZ
Source: Google Reviews
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Great showroom and very helpful salespeople.
L Johnston – Christchurch – NZ
Source: Google Reviews
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We recently came to your store to look at spa pools and then decided on one to purchase. This has been in now for about 3-4 weeks and we just love it. In fact, in a busy household I now call it the “conversation pit” as it creates an environment where we can all just sit, relax and have a good natter – and where no phones are wanted! We wanted to write to express our gratitude to your whole team throughout the process. From our first entry to your store to the delivery men, we couldn’t fault any part of the service. It was all top notch and for that we were super impressed and knew we had chosen the right company to purchase our spa. You run a good ship Simon and I know this starts at the top. Knowing you as a person I can see you bring your friendly yet professional and honest skills to your company. We wish nothing but the best for Alpine Spas and shall tell others to go nowhere else. Thank you! Sandra and Paul O’Brien
S O’Brien – Christchurch – NZ
Source: Google Reviews
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A Bennie – Christchurch – NZ
Source: Google Reviews
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Alpine Spas a great firm to deal with, helpful, great product. Brought the external burner hot tub, 11/10. Looks great, and the cedar sends out a delightful smell, thoroughly recommend
T Broadhurst – Christchurch – NZ
Source: Google Reviews
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Loving my new Spa Pool from Alpine Spas. High quality, Fantastic Customer service and the delivery process was so easy!
D Watson – Christchurch – NZ
Source: Google Reviews
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I can thoroughly recommend Alpine Spas. I did some research over a couple of years, viewing different manufacturers and options before selecting this spa. I found the spas to offer a really good balance of high quality design, important features and – whilst not the cheapest I found, when you look at the quality of the product for the money, it definitely represented better value than some of the lower price competitors. The customer service team at Alpine Spas were extremely helpful in answering some detailed questions to help make sure their product was right for my design of decking and the position I wanted to locate it in. The ordering and delivery process (to the door with a manpower team who put it exactly in place on the deck) was very professional and they did a great job in helping make sure that I was comfortable it was the right product for me, before purchasing – and during the installation and after care. Very happy with the purchase, the guide books, instructions and the service and looking forward to getting plenty of use. Good job, Alpine Spas!
J Price – Christchurch – NZ
Source: Google Reviews
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We have had our McKinley for a year and a half now and it’s changed our lives! There is nothing better than getting into the spa after a long day. We had a small problem with it last week and I can’t believe the fantastic, quick service by Alpine Spas. Right from the beginning they made the process of getting the spa easy and no hassle. Thanks Alpine so glad we purchased from you.
Aaronin – Christchurch – NZ
Source: Google Reviews
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Great product and service that I couldn’t fault. Loving the spa pool and the use we are getting out of it. Thanks to everyone at Alpine Spas for making this happen
A Berry – Christchurch – NZ
Source: Google Reviews
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A big thank you to Simon and the team for their assistance in finding me the perfect spa. Over the moon with the service, a great experience dealing with this bunch and also felt really welcome and comfortable when entering their showroom. Look no further. I couldn’t recommend Alpine Spa’s enough for anyone looking to purchase a spa pool for their home.
J Merito – Christchurch – NZ
Source: Google Reviews
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These guys have a huge range of spa’s and amazing service! I love my new spa!! Thanks Alpine Spa’s!!
C Turnbull – Christchurch – NZ
Source: Google Reviews
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Great place and love my spa
L Mitchell – Christchurch – NZ
Source: Google Reviews
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Fantastic spas great price. Fab service
G Bayliss – Christchurch – NZ
Source: Google Reviews
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A Shurmer – Christchurch – NZ
Source: Google Reviews
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Very happy with the service and the product great team
M Clarke – Christchurch – NZ
Source: Google Reviews
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I’ve had my Alpine Munro spa for 3 years now, and have had a couple of issues with the componentry outside of the 2 year warranty. But Alpine do stand by their products and have sorted them out, thank you.
J Augustin – Auckland – NZ
Source: Google Reviews
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O Kiddle – Christchurch – NZ
Source: Google Reviews
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I was impressed by the timely, helpful and efficient assistance I got from Joseph Bates to my inquiry regarding the purchase of a new spa pool. The follow up from other members of the Alpine Spas team was useful. The purchase arrangements were flexible to suit my circumstances. The delivery arrangements were efficient and extremely helpful. All in all a good purchase experience so far.
P Rutledge – Christchurch – NZ
Source: Google Reviews
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Thank you, Sara and Amber for helping us into the Oregon.
M Cooper – Christchurch – NZ
Source: Google Reviews
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The good – The initial sales process was great. So far we are happy with our spa. The not so good – A negative to the process sadly was the follow up. 2 emails unanswered, and a call to locate our steps was never followed up on. We located them ourselves in the end, (with minor damage) without assistance from Alpine. Never heard back from them. Safe to say it left us feeling like we were valued until payment was made and then…
R Holm – Auckland – NZ
Source: Google Reviews
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We bought a Yukon spa 2 years ago for our new house at the Auckland store. But we didn’t use the unit until last December. Initially, everything was OK, the kids had lots of fun. However, just after two weeks, I noticed a small linear crack near the seat (on the side we don’t sit on). Then the crack expanded after a few days. Since there is a ‘5-year acrylic shell warranty’, I contacted Alpine Spa for a service. After a 2-week wait, the service team from Christchurch finally called but asked me to contact the repair company. The customer service lady claimed that her supervisor considered the damage was caused by us. All their products passed the structure test before dispatch so there are no structure issues. They said it must be us dropping something or due to careless use and they have no idea what happened over the 2 years. The shell cracked around the seat seems structurally weaker compared to the other parts. Acrylic is plastic and it could get weak over time. Of course, it is firm and safe when manufactured, but it could crack or damage during normal use. I believe that is why there is a ‘5-year warranty’. The spa is stored properly under a louvre (blades shut all the time), and we just started using it recently. But no matter how I explained, the service person just blamed the damage on our responsibility. It is just a small crack and I believe it won’t cost a lot to fix. But their customer service is a severe problem. We have another sauna from Alpine Spa and now are very concerned about its quality and possible maintenance/service shortly. Unless you believe your spa/sauna unit never needs a repair within the warranty period, don’t buy from them. Now we are raising the issue to Consumer Protection and considering taking further action. It is just a small crack but their response is not acceptable at any level. Update: The service manager contacted us and arranged the subcontractor to repair it. They did a great job and the damage can’t be even noticed now. It turned out that the crack likely happened due to the water pressure after filling. We still worry about the structure but so far the kids could finally return to waterplay. The communication was fairly smooth afterwards. We will see if the shell lasts for the next few years.
T Zhang – Auckland – NZ
Source: Google Reviews
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The best hot tub. Beautifully enhanced our home visually. Our multigenerational home loves it so much. Thank you Alpine Spas!
H Forrester – Christchurch – NZ
Source: Google Reviews
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A good addition to the house, great customer service 👌
A Barraca – Auckland – NZ
Source: Google Reviews
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We are so happy with our purchase of our Copenhagen Sauna. Joseph made sure we had all the correct information for an informed decision. Sauna working great. Big box, definitely a 2 person job.
K August – Christchurch – NZ
Source: Google Reviews
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Alpine were very helpful along the journey of finding our spa and made the purchase feel informed and easy.
K Percy – Auckland – NZ
Source: Google Reviews
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H van Diggele – Marsden Park – AU
Source: Google Reviews
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Price good, a bit slow in replying to emails but delivery process was easy
D Doc – Marsden Park – AU
Source: Google Reviews
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Is there a 5-star rating? Of course, we would give a 5 star but then you guys would have nothing to improve…. Very happy with our Matterhorn spa and the service, would recommend for sure. We had done our research and spoke to many people who already had spas.
K Hartshorne – Christchurch – NZ
Source: Google Reviews
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We bought the Copenhagen sauna and we love it. We use it every second night. The LED light connections aren’t the best, but the rest of the sauna is perfect. Josh Hanna was easy to deal with and answered questions regarding specs that weren’t in the manual. The communication was great.
M Saysell – Christchurch – NZ
Source: Google Reviews
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Really impressed with the spa and the service overall with my Duo. The delivery and comms around it was great – less that 10 minutes in and out! The only reason I didn’t give 5 stars was that the packaging is left behind, and there’s quite a lot of it. Cost me nearly $20 to take it to the refuse centre. Alpine don’t take it as they don’t have the room on the truck evidently. Didn’t detract from the overall experience though.
Michael – Christchurch – NZ
Source: Google Reviews
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Helpful sales personnel Great Installation team. skilled efficient and courteous
K Woodstar – Auckland – NZ
Source: Google Reviews
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B Vernon – Auckland – NZ
Source: Google Reviews
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Alpine spas were very helpful in helping me make my decision on purchasing our first ever spa – The Napal. It’s not a very big unit (3seats) perfect for us and the visiting grandchildren. Kartik was our sales person/Alpine Rep who provided us with excellent service both before and after sales. The only reason I didn’t provide a five star was in the delay of the extras which could have been managed/communicated better. I would not hesitate in recommending Alpine Spas and Kartik in particular for his service
R Forward – Marsden Park – AU
Source: Google Reviews
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Sara at Alpine Spas was very helpful & made the whole process of getting our Aspen Spa delivered to us. Delivery was made easily despite our concerns. Very happy with our new Spa. Thanks Sara.
P Ritchie – Christchurch – NZ
Source: Google Reviews
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Dealing with Monica was great. She communicated quickly with our questions. The spa is great too!
J Mitchell – Auckland – NZ
Source: Google Reviews
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Q Reinke – Auckland – NZ
Source: Google Reviews
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Great company to deal with. Jay was always quick to reply to my emails and gave me lots of information. Very easy process to order and I received it in only a few days. Great deal and great quality spas. I got the Oregon and am really happy with it. Love the smart black colour, perfect family size and jets are perfect. Lots of competition for spas out there, I did my research and got referrals from other customers. Alpine spas came out on top.
Fleur – Christchurch – NZ
Source: Google Reviews
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We dealt with Sara Cox, she was very helpful, we love our spa pool. Thank you
J TUA-DAVIDSON – Christchurch – NZ
Source: Google Reviews
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R Gupte – Auckland – NZ
Source: Google Reviews
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Have just had our first spa in our Alaska spa, very enjoyable. The whole purchase and delivery experience was great with plenty of communication and patience with our building delays
K Jansen – Auckland – NZ
Source: Google Reviews
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The Belmont spa is amazing, my family and I love it. It is a great addition to our outdoor area. Kartik from the Marsden Park store was well mannered, polite, pleasant and very easy to deal with. I would also like to thank Anthony and the dispatch delivery team, who were on time, professional and listened to instructions. All in all it was an excellent experience and I would highly recommended Alpine Spa to family & friends.
A Leifi – Marsden Park – AU
Source: Google Reviews
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R B – Christchurch – NZ
Source: Google Reviews
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I like some of their products and especially the barrel saunas. Just working on a plan for the backyard swimspa and sauna with council requirements and costs.
w trew – Marsden Park – AU
Source: Google Reviews
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We really like our hut sauna and buying it was very smooth thanks to Kartik. It arrived quickly however it came without assembly instructions which is the only reason this review is 4 stars instead of 5. We have some instructions now and can do the last few bits and pieces but all in all great to have a sauna at home for regular use and we are happy with how hot it gets!
Shan – Marsden Park – AU
Source: Google Reviews
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Setting into winter with our new Alpine Munro Spa, nice way to relax after a busy day, looking great and almost finished the backyard
L Todd – Slacks Creek – AU
Source: Google Reviews
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Great showroom with everything there to look at – warm & cold – ie ice bath!! Friendly staff. We love our Vermont spa!!
T Barbera – Slacks Creek – AU
Source: Google Reviews
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Very good experience overall. Thanks to Nathan and Sarah in Technical dept for their tireless back up. Useless Aramax couriers!
A Butt – Auckland – NZ
Source: Google Reviews
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Monica from Sales and Jen from Dispatch, You ladies are amazing. The Delivery Team organized were amazing. Nothing was a problem for them. Also Owen the Installer was also amazing, both crews are a great credit to your team. Thankyou Monica for following up and looking after us, I would highly recommend Alpine Spas to anyone looking to buy a Spa, they have a great team to look after you from start to finish.
D Hukui – Auckland – NZ
Source: Google Reviews
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Was welcomed by Maddy. Maddy was knowledgeable and was very patient with me as I had my two sons with me and I was having to use WhatsApp so hubby could see the Colorado. The transaction was easy. The spa pool is amazing.
griwi – Christchurch – NZ
Source: Google Reviews
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Brought a Fuji spa from Alpine as we had limited space, the spa fitted perfectly and is very spacious for 2 adults, good value for money
J Horton – Christchurch – NZ
Source: Google Reviews
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Great products, show room was open and inviting we appreciated the customer service. Well done Alpine Spas
s cooper – Slacks Creek – AU
Source: Google Reviews
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Matt was relaxed and easy to talk to. Sharing his personal experiences with Alpine spas and including a spa in his home build helped us get a real perspective about our needs. Our timing meant we got a great deal on the spa we chose with the only opportunity being the packaging wasn’t removed at delivery. We’re making the most of our spa now it’s fenced and secure, again, cheers to Matt for sharing some extra detail to support our personal research for spa ownership.
J Wellingotn – Slacks Creek – AU
Source: Google Reviews
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Good prompt communication. Good after service provided.
R Young – Christchurch – NZ
Source: Google Reviews
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I made a purchase through Alpine Spas for an Infra red Sauna and it has been a quality unit. The staff were very knowledgeable and friendly.
R Querin – Slacks Creek – AU
Source: Google Reviews
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Our experience with Alpine Spa’s has been great and Jackson Prisk has a great Sales professionalism about him.
M Myown – Christchurch – NZ
Source: Google Reviews
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Alpine Spas are great to deal with and happy with my spa. Jackson Prisk was very helpful and never had any problems.
D Worsfold – Christchurch – NZ
Source: Google Reviews
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Kyle from Alpinespas sold us the Alta hot tub. It was relatively simple to set up and is going well. We are still working out how much wood and how long it takes to reach required temperatures, but are getting a better feel for it. It is lovely to relax in it, and has the same feel you get in a Japanese bath house. Andrew
A Duncan – Slacks Creek – AU
Source: Google Reviews
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I delt with Jackson Prisk during the pre purchase detail gathering to the purchase. Very satisfied with our discussion and sauna delivery service, no issues encountered. Sauna was enjoyable to construct it does take time, found the construction instructions clear apart from the door positioning the photo looked like the internal bead was on the exterior, a simple statement saying the metal strip is exterior and bottom of the door would clarify and improve the instructions. All in All a good purchase.
S Dombroski – Christchurch – NZ
Source: Google Reviews
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Super helpful and friendly staff
W Armstrong – Dandenong South – AU
Source: Google Reviews
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Easy to find, got great attention from staff.
D Stringa – Dandenong South – AU
Source: Google Reviews
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Purchased an Alpine Sauna Barrel and ice bath from the Home expo at the Melbourne Convention Centre. The product sample at the expo was of good quality and well assembled. However, there were a few assembly and installation issues with the ordered barrel sauna that arrived at my home. Alpine was good enough to resolve.
A Dermatis – Dandenong South – AU
Source: Google Reviews
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Excellent showroom with large variety of product. Staff very friendly, helpful and informative. Not too pushy.
a warne – Slacks Creek – AU
Source: Google Reviews
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Thanks Jackson, your service was excellent and Sauna delivered as promised. Much appreciated.
S Crockford – Christchurch – NZ
Source: Google Reviews
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We found Jackson to be very friendly, down to earth and knowledgeable. The process was informative and there was no pressure to buy. We highly recommend Jackson and Alpine Spa’s.
A Arrowsmith – Christchurch – NZ
Source: Google Reviews
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Easy sales process at the Spa and Pool show and delivery was great. A great spa, easy to use with all the bella and whistles
C Buckton – Dandenong South – AU
Source: Google Reviews
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Highly recommend – almost been 12 months since the purchase of our Blackburn Spa from Alpine Spas Dandenong. Always helpful staff (Mary) for advice and support to maintain the longevity of our awesome Spa.
P Davis – Dandenong South – AU
Source: Google Reviews
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Sharyn at Alpine Spas has been an incredible help. Answering all my silly questions, being patient while I was waiting for finance, keeping me up to date on delivery dates and even following up afterwards. Thanks Alpine Spas – we are loving our spa in Waiuku. The Grey Family
D G – Auckland – NZ
Source: Google Reviews
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I meet at the feildays with Sahil he run me through a few spas and was very easy to deal with. Love the spa. Cheers
B and Jennelle Critchley – Auckland – NZ
Source: Google Reviews
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My Blackburn Spa has been amazing. So easy to use and maintain, I love the wifi feature, I can make the spa a cozy temperature via my iPhone when coming home from work
R Fuleky – Dandenong South – AU
Source: Google Reviews
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Good morning quality spa, works very well, as a first time spa owner the support service has been helpful and responsive. Only one very small gripe, send the accessories before or with the spa, three weeks later not helpful. If they had arrived all together it would have been five stars. Overall I would recommend highly.
G Horne – Dandenong South – AU
Source: Google Reviews
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L Adams – Auckland – NZ
Source: Google Reviews
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D Munsey – Auckland – NZ
Source: Google Reviews
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Sahil from alpine spas was awesome to deal with, and spa was delivered only a few days later.
N Harris – Auckland – NZ
Source: Google Reviews
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F Waite – Auckland – NZ
Source: Google Reviews
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Alpine Spas were very helpful and kept us informed on our delivery dates,, our requirements and the care for our new spa.
J and John Haynes – Dandenong South – AU
Source: Google Reviews
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Great customer service. Susan was easy to talk to and very informative. Highly recommended.
S Strickland – Christchurch – NZ
Source: Google Reviews
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J Milligan – Christchurch – NZ
Source: Google Reviews
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I purchased an Artesian spa which our Family love and has some really nice features. Alpine Spas dealt with an issue promptly, professionally and where careful to ensure I was ultimately left happy after purchasing a spa from them. Hence I recommend them for both quality of goods and excellent problem resolution.
D Thom – Christchurch – NZ
Source: Google Reviews
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Very helpful team relaxed and not pushy…very good spa deals
A Jonas – Auckland – NZ
Source: Google Reviews
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G Garrow – Dandenong South – AU
Source: Google Reviews
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Love our new spa! Tom at Alpine was a pleasure to deal with, made the whole buying process super easy. Thanks 😊
R & Mel Grey – Auckland – NZ
Source: Google Reviews
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Made contact with Alpine after another supplier failed to deliver their product. My initial contact with made late afternoon and I spoke with a lovely lady named Sharyn who was extremely helpful and talked me through my options. I settled on a model and Sharyn was very prompt in getting me through all paperwork including information on what was required prior to delivery. Good communication prior to delivery and spa was delivered and unpacked on time. Although the spa was missing a few very tiny bits of the kit I have been regularly contacted by Lisa in support to keep me posted on the replacement bits. I might add here that missing items were not specifically alpines issue but more of a manufacturing issue of which Lisa has been excellent in trying to solve this for me. Absolutely love their product and would not hesitate to recommend them to anyone. Finally a well run New Zealand company that seems to pride itself on customer service.
T Rudgley – Auckland – NZ
Source: Google Reviews
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My sales person Toby was easy to deal with and made the experience a breeze.I can confidently recommend Alpine Spas as a supplier.
K Thorns – Christchurch – NZ
Source: Google Reviews
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Thank you so much. The Colorado spa is awsome love it so much. Thanks again Toby for your help. Would highly recommend. I left 1 star for there is always room for improvement 😊
M Morrison – Christchurch – NZ
Source: Google Reviews
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Thanks for the work done by Jay Janda in sales and Jen in the despatch you made the purchase of our spa easy as Cheers Rod
r mcdonald – Christchurch – NZ
Source: Google Reviews
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We are really pleased with our Alpine Spa and have been in it almost every day since it was installed, despite the summer weather. So relaxing 😎 There was an issue when it arrived with the control panel not being properly fitted, (hence the four stars) but the staff have been really helpful with sorting it out and answering any questions we’ve had, and they get in touch quickly. Thank you!
M Macdonald – Auckland – NZ
Source: Google Reviews
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Good deal. Good customer service. We were told delivery will be made in January but it came way before time in December 👍🏼
K Khan – Auckland – NZ
Source: Google Reviews
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Happily Spa’ing now, excellent service from Tom at Alpine Spas..
C Fletcher – Auckland – NZ
Source: Google Reviews
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Hi Jay made it an easy decision. He was trustworthy and informative.
R Johnstone – Christchurch – NZ
Source: Google Reviews
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M Frisby – Auckland – NZ
Source: Google Reviews
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D McGowan – Auckland – NZ
Source: Google Reviews
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We purchased our spa online in September of this year, were fully informed thru out the process with delivery etc and potential delays due to covid, we had no issues, the team were very knowledgeable and available….would not hesitate to recommend them.
J Oliver – Auckland – NZ
Source: Google Reviews
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J Black – Auckland – NZ
Source: Google Reviews
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We love our spa. Jason was great to deal with and we got our issues sorted out promptly thanks him. Delivery guys were amazing!! Thanks so much
M McLeod – Christchurch – NZ
Source: Google Reviews
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Purchased the Oslo indoor 2 person sauna. This unit is very easy to assemble as it mostly clicks together. You only need a screwdriver to secure roughly 6 screws and I was able to assemble the whole unit by myself. Although it is advertised as a 2 person sauna, it is a little cramped if you have broad shoulders, but there is enough room for two average sized people to sit comfortably. The only issue I had was with delivery, as the box weighs in at 145kg and is very difficult to move. The delivery driver (independant company) wasn’t very helpful and I ended up dragging it into my garage and then opened the box in there to deal with the parts individually. I was also impressed with Alpine Spas customer service, very friendly over the phone and even followed up with me afterwards to ensure I was satisfied with my purchase. Very happy customer and I would purchase from them again, although this time I’d request assistance for delivery at the other end!
J Wall – Dandenong South – AU
Source: Google Reviews
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E Gwyn-Aitken – Dandenong South – AU
Source: Google Reviews
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Excellent experience, very happy with product and communication from the company. Only negative was having to pay an additional $200 for delivery, due to it being complicated. I felt the sales person falsely promised everything would be included in fee and easy for delivery, then the delivery person said it was actually really tricky and would have additional fees.
P Freestone – Auckland – NZ
Source: Google Reviews
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Great Antigua spa ,loving the new spa .Sharyn in Auckland great to deal with ,had good knowledge of our spa , had a couple of problems which she sorted quickly . Thanks Sharyn , would recommend going to show room to try out the different spas .
S Smith – Auckland – NZ
Source: Google Reviews
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m dee – Christchurch – NZ
Source: Google Reviews
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Bought a spa from them this year – found the customer service team very helpful and informative, they recommended the perfect spa for our family. Followed up with great service…However, delivery was delayed and manuals weren’t provided upon delivery, so that made for extra work! But overall, we are very happy! Thanks Hamish and the team.
A Ferguson – Auckland – NZ
Source: Google Reviews
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Jay was great to deal with. Gave me accurate time frames. Knowledgeable about the products. And the result is amazing. Love love love our new spa. Only downside is there is a wait for the spa. It’s not their fault if the product is that good but was close to 2 months. Only reason not a 5 star review.
M Mikaere – Auckland – NZ
Source: Google Reviews
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Thanks to Jay and the team for the help in getting our new Vermont spa pool.. Great to have something to relax in after a day at work..
P Jackson – Auckland – NZ
Source: Google Reviews
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K Pak – Christchurch – NZ
Source: Google Reviews
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T Sullivan – Christchurch – NZ
Source: Google Reviews
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We ordered a Nepal model spa with full trust of Alpine as we could not make it to the showroom to view the spa’s. The delivery and support has been fantastic during the purchase and after the sale
M Susi – Christchurch – NZ
Source: Google Reviews
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Jay from Alpine spas made the purchase of our first spa easy and stress free.
bidbadd – Auckland – NZ
Source: Google Reviews
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Love our new Colorado Spa. Jay from ChCh store was amazing!!! Made the process so easy and we were kept very informed at each step in the process. Had it delivered and we were in it in under a week 🙂
B Hoy – Auckland – NZ
Source: Google Reviews
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Jay was good to deal with, and the dispatch team made it simple. Good communication and friendly service overall. Very happy with our Vermont spa
A Hubbard – Christchurch – NZ
Source: Google Reviews
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R Calver – Auckland – NZ
Source: Google Reviews
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R Boon – Christchurch – NZ
Source: Google Reviews
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Very friendly and informative sales staff at Eden Park home show, and a great product.
J Bragg – Auckland – NZ
Source: Google Reviews
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Jay was great to deal with the only reason he got 4 stars is he/his company would not discount the spa and i love to hagal ,How ever to be fair it was a good price may be $1500 to $2000 less than others i looked at . So far it has been good and being able to phone and some one seems to care and will talk you throw things is great because typical male i don’t read instructions You all take care in this mad mad world 24- 3 -20
M Kayes – Auckland – NZ
Source: Google Reviews
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F Sneddon – Christchurch – NZ
Source: Google Reviews
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Very good service, Jay was great to deal with
W Sveistrup – Christchurch – NZ
Source: Google Reviews
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Good service, had the part I needed
D A Ellis – Christchurch – NZ
Source: Google Reviews
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S Narayan – Auckland – NZ
Source: Google Reviews
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P Garbutt – Christchurch – NZ
Source: Google Reviews
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R Faris – Auckland – NZ
Source: Google Reviews
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Our experience at Alpine Spa Christchurch was amazing. Susan was so helpful in showing us the spas that suited our needs. We would definitely recommend Alpine Spas to our family and friends. Thanks Susan for all your help and advice. Helena and Tony Keatley
H Keatley – Christchurch – NZ
Source: Google Reviews
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Buying our spa through Jay was a very easy process and this extended into the excellent aftersales support we recieved from him inclusing the deivery process. The spa is great.
S Kingston – Auckland – NZ
Source: Google Reviews
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W Cheyne – Christchurch – NZ
Source: Google Reviews
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G McAlister – Christchurch – NZ
Source: Google Reviews
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A good experience with Jason & team at Alpine Spas in trying times.
M Molloy – Christchurch – NZ
Source: Google Reviews
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Great service 99% of the time lol Fabulous to deal with, v helpful except once opps marek
m kaniewski – Christchurch – NZ
Source: Google Reviews
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Buying an Alpine Spa is the best decision we have made. Jason made the purchase easy and kept us informed all the way through. Our only hiccup was the delivery being delayed…..but this wasn’t the fault of Alpine but of good old Covid! Fortunately for us the ship bypassed Auckland and headed straight for Christchurch, which meant we received it 20 days early and in time for Christmas! Cheers Alpine Spa’s👍
A Google User – Christchurch – NZ
Source: Google Reviews
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D Wilson – Christchurch – NZ
Source: Google Reviews
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C Allan – Auckland – NZ
Source: Google Reviews
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M Donald – Auckland – NZ
Source: Google Reviews
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选择很多
s li – Auckland – NZ
Source: Google Reviews
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M Fabrello – Auckland – NZ
Source: Google Reviews
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Jack – Auckland – NZ
Source: Google Reviews
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Mike was excellent to deal with. Professional manner and knowledgeable. Have already recommended alpine spas to friends. Cheers 🍻
G Tippen – Christchurch – NZ
Source: Google Reviews
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S Powell – Auckland – NZ
Source: Google Reviews
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A Vazirani – Auckland – NZ
Source: Google Reviews
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Awesome customer Service and great Knowledge. Jay was extremely helpful with finding out exactly what we were looking for and insisted we should get in and see how each spa feels. He was so right. Very happy with our choice
W Young – Auckland – NZ
Source: Google Reviews
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T Reid – Auckland – NZ
Source: Google Reviews
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Very good after sales service
D Henning – Auckland – NZ
Source: Google Reviews
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K Broome – Auckland – NZ
Source: Google Reviews
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M Dickason – Auckland – NZ
Source: Google Reviews
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We have been really happy with our Munro spa purchase from Alpine. Heaps of space for the whole family. Took a little bit to get used to balancing the water but I soon got the hang of it with some helpful advice from the team at Alpine.
mattandnatjones – Auckland – NZ
Source: Google Reviews
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The team were friendly and overall helpful. There were a couple of times that I had left messages and no body got back to me, but that wasn’t a biggy
R Faulkner – Auckland – NZ
Source: Google Reviews
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Great Service and wicked product. We’re loving every minute of the spa, Thanks heaps
N Bain – Auckland – NZ
Source: Google Reviews
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Loving our new spa and great customer service by Jay in delaying delivery for us to finish our deck.
H McGowan – Auckland – NZ
Source: Google Reviews
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D Bunning – Auckland – NZ
Source: Google Reviews
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D Lim – Auckland – NZ
Source: Google Reviews
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A Osman – Auckland – NZ
Source: Google Reviews
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Got me a spa!
B Gray – Auckland – NZ
Source: Google Reviews
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R Molenaar – Auckland – NZ
Source: Google Reviews
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C Brown – Christchurch – NZ
Source: Google Reviews
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r brooks – Christchurch – NZ
Source: Google Reviews
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Great deal obtained via online auction on a ex demo sauna. Great communication with Jason to sort pick up, assisted us with loading up on our trailer. Delighted with our sauna.
p le compte – Christchurch – NZ
Source: Google Reviews
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Such a great help! Thank you Jason 🙂
M Howard – Christchurch – NZ
Source: Google Reviews
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Helpful staff, great products
J Nicholls – Auckland – NZ
Source: Google Reviews
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Good display shop of all models, helpful staff.
V Scott – Auckland – NZ
Source: Google Reviews
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M Slack – Auckland – NZ
Source: Google Reviews
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Great laid out store, good sales staff
P Alexander – Auckland – NZ
Source: Google Reviews
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Nice friendly knowledgeable service
B Nelsen – Christchurch – NZ
Source: Google Reviews
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Great service and the odd special to keep you psyched.
S Curtis – Christchurch – NZ
Source: Google Reviews
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R Farmer – Christchurch – NZ
Source: Google Reviews
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Picked up some chemicals for a spa. I am a newbie to the spa world but I came out feeling confident I knew what to do. Helpful staff.
flicknz2000 – Christchurch – NZ
Source: Google Reviews
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H Purser – Christchurch – NZ
Source: Google Reviews
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Owned an alpine for 4 years now. Awesome value for money. Good customer service. Accessaries are very expensive and limited to buying from them.. ie replacment filters.
S Sidey – Christchurch – NZ
Source: Google Reviews
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Excellent service from the sales staff to the delivery people.
D Sewell – Christchurch – NZ
Source: Google Reviews
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Friendly helpful staff with a good selection of different spa pools to check out!
D Douglas – Christchurch – NZ
Source: Google Reviews
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S Tims – Christchurch – NZ
Source: Google Reviews
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Great initial experience with Alpine spas , good customer service and good contact.
Cooksareus – Christchurch – NZ
Source: Google Reviews
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Great spa! Love it, my only regret is that i should have bought one sooner! Lovely people to deal with, delivered within a week of payment, and good instructions on set up and use. Easy to install, and now we use it everyday! Thanks alpine spas
Logan – Christchurch – NZ
Source: Google Reviews
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R cooper – Christchurch – NZ
Source: Google Reviews
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Friendly and helpful staff.
R Sorban – Christchurch – NZ
Source: Google Reviews
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D Wilmott – Christchurch – NZ
Source: Google Reviews
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Good display and range of Spa’s. Happily recommend
D Veronese – Christchurch – NZ
Source: Google Reviews
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