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Two women in swimsuits smiling and sitting inside a wooden sauna, with a window showing trees outside.

What Our Customers Say

Don’t just take our word for it — hear from real customers who’ve transformed their backyards and daily routines with Alpine Spas. From soothing soaks to full wellness setups, these stories show the difference our products (and team) can make.

Over 70,000 Happy Customers

From recovery to relaxation, Aussies trust Alpine Spas every day. Read their Stories. 

5.0
Based on 627 reviews
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Keir N.

Verified Buyer

Great communication, easy coordination of delivery and recommendation of installer.
20/09/2026

Maggie S.

Verified Buyer

I’m absolutely obsessed with my new sauna! I’ve wanted one for so many years, and after doing lots of research and comparing my options, I’m so happy with my final purchase. It heats up so quickly, the seats are incredibly comfortable, and it’s honestly the perfect way to switch off and relax at the end of the day. I love having it at home and know I’m going to get so much use out of it. Couldn’t...
18/09/2026

Kelvin R.

Verified Buyer

Alpine Spas were great to work with. Easy on-line ordering system. We chose the delivery option and it arrived on time and well packaged. My preference would be for no polystyrene to be used, if an eco- friendly option could be found that would enhance the experience. I would recommend checking out their range of Saunas.
18/08/2026

Chad C.

Verified Buyer

Rosie at Alpine in Perth was incredible. Ask for her by name. Product knowledge was exceptional, with a personality you just wanted to buy from.
13/08/2026

Giuseppe M.

Verified Buyer

Great Service
12/08/2026

Chris C.

Verified Buyer

Great shipping and communication
12/08/2026

Jo G.

Verified Buyer

Fabulous communication and support.
07/08/2026

Matthew J.

Verified Buyer

Very easy to deal with alpine from the show room through to their dispatch. I highly recommend them.
07/08/2026

Susie B.

Verified Buyer

Excellent experience from start to finish. The online team was responsive, knowledgeable, and easy to deal with. Delivery was smooth, on time, and well coordinated. The whole process was hassle-free, and we couldn’t be happier with our Niva outdoor sauna.
06/08/2026

Dean N.

Verified Buyer

From start to finish Alpine Spas made the whole process easy and stress-free. Communication was clear and prompt, delivery went smoothly, and the spa arrived in perfect condition. Really impressed with the level of service — felt looked after the entire way rather than just buying a product online. Wouldn’t hesitate to recommend them to anyone looking at a spa. Great company to deal with.
06/08/2026

Shane E.

Verified Buyer

Above and beyond! Amazing service and support
05/08/2026

Amber B.

Verified Buyer

Excellent service from start to finish. The communication throughout the ordering and shipping process was great, and our sauna arrived promptly and in perfect condition. The team were friendly, responsive, and genuinely helpful whenever we had questions. It’s refreshing to deal with a company that provides such great customer service. Highly recommend!
05/08/2026

Hamish W.

Verified Buyer

Helpful and professional team
03/08/2026

Lizette V.

Verified Buyer

Alpine have been fantastic. Lots of communication with tips and videos for new spa owners. We needed to get a few repairs done but nothing has been too difficult. Thanks Alpine
21/07/2026

Cam P.

Verified Buyer

Shipping was fast, considering we are in a rural area. After sales support has been great (not that there have been any issues that were not related to user error!).
21/07/2026

Pia C.

Verified Buyer

Great service and follow up from the team at Alpine Spas
17/07/2026

Peter N.

Verified Buyer

Great service over the phone, every person I spoke to was helpful and friendly. The spa itself is great value! I would definitely recommend.
11/07/2026

Louise K.

Verified Buyer

Fast delivery and good follow-up service
09/07/2026

Heath R.

Verified Buyer

Great customer service and fast hassle free delivery
05/07/2026

Hank H.

Verified Buyer

wonderful support
05/07/2026
...

70,000+ Happy Customers Can’t Be Wrong

More reviews, more satisfied customers. As the most reviewed spa pool retailer in Australia and New Zealand, we’ve got thousands of genuine 5-star stories waiting for you below.

  • Outdoor hot tub on a wooden deck overlooking a scenic landscape with trees, hills, and the ocean at sunset.

    Bought the Matterhorn spa from Alpine Spas, amazing service and after sales support, nothing was a problem, highly recommend!

    Mary T. – Verified Buyer
  • A modern wooden sauna with a glass door, red interior lighting, and the words "alpine saunas" vertically on the front panel.

    It was the best decision I have made in years. I use my sauna everyday and it has never missed a beat. I would recommend Alpine Spas to anyone, their service is amazing and their products are the top of the bunch👌

    Paul B. – Verified Buyer
  • Wooden hot tub with a metal chimney emitting smoke on a wooden deck, next to outdoor wicker furniture, with a modern dark house and snow-capped mountains in the background.

    Great service and great product. Super pleased with our new hot tub.

    Alastair H. – Verified Buyer
  • A wooden barrel-shaped outdoor sauna with a glass door labeled "alpine saunas." The sauna is lit warmly inside, with benches on either side of the entrance. A towel hangs on a hook to the left, and a glass water bottle and cup sit on the right bench. The sauna sits on white gravel with a stepping stone in front.

    Great service, and the quality of the Barrel Sauna is amazing. Absolutely love it!

    David B. – Verified Buyer
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