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Two women in swimsuits smiling and sitting inside a wooden sauna, with a window showing trees outside.

What Our Customers Say

Don’t just take our word for it — hear from real customers who’ve transformed their backyards and daily routines with Alpine Spas. From soothing soaks to full wellness setups, these stories show the difference our products (and team) can make.

Over 70,000 Happy Customers

From recovery to relaxation, Aussies trust Alpine Spas every day. Read their Stories. 

5.0
Based on 654 reviews
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Erwin V.

Verified Buyer

Very friendly staff. Both in sales as in shipping.
28/10/2026

Cathy D.

Verified Buyer

Great service, very professional, installation carried out well. Can’t fault Alpine and we love the sauna and use it everyday
21/10/2026

Karen M.

Verified Buyer

Everyone was great - AJ was accommodating when we were deciding whether to finance or not in allowing us the timne to think about it. Dispatch were flexible when we changed our minds from picking up ourselves to having it delivered and then the delivery team bought it right to the garage door which we really appreciated as our driveway is long and to unpack at the roadside and cart down to the hou...
14/10/2026

Carlo E.

Verified Buyer

Excellent from start to finish!
12/10/2026

Trisha C.

Verified Buyer

Everything for us went like clockwork.
09/10/2026

Alicia S.

Verified Buyer

Really great experience dealing with the sales, delivery and after care team, and it looks really great on my new deck. Very happy.
08/10/2026

Renee R.

Verified Buyer

Service at Alpine was fabulous, they even rung and had the warehouse make our pickup same day as we had travelled so far and saved us a trip back.
07/10/2026

Paul M.

Verified Buyer

Easy to deal with and I had quite a few questions which were never a problem for the Alpine staff
07/10/2026

Kalinda G.

Verified Buyer

Highly recommend, great product, excellent communication, simple to put together, quality product. Buy it now!!!
07/10/2026

Kate H.

Verified Buyer

The staff were also very nice, friendly and helpful throughout the whole process. Their service and support made the experience even better
06/10/2026

John C.

Verified Buyer

We really love our Niva Sauna from Alpine Spas! Great product looks awsome and works really well.
06/10/2026

Sean F.

Verified Buyer

Easy purchase and collection from warehouse. Installation videos helpful.
05/10/2026

Tony

Verified Buyer

Review written up in previous screen
02/10/2026

Dean D.

Verified Buyer

Luke our sales rep was fantastic. He answered all our questions & made the sales process really simple. The delivery staff were very accommodating, as we had to change the delivery date due to having other works happening at the same time. Thery were very accommodating, friendly & helpful.
30/09/2026

Nikki S.

Verified Buyer

Great service, would’ve been even better if there were times in the weekend to collect but otherwise easy.
30/09/2026

Sam T.

Verified Buyer

Alpine Spa have a great product and very good customer service. I would rate them better than any other spa company we have dealt with.
30/09/2026

Shane O.

Verified Buyer

Great Service
29/09/2026

Kurt B.

Verified Buyer

Ready in two days and pickup the next day. Took me one hour to put up.
29/09/2026

Dave G.

Verified Buyer

Thanks for organizing all the details of delivery etc, Great after sales service and technical documentation on how to use the spa.
28/09/2026

Michele M.

Verified Buyer

Outstanding customer service from Alpine. When I had trouble with the delivery company, Alpine recognised this and sent me free sauna products for the inconvenience. I would highly recommend Alpine to others.
25/09/2026
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70,000+ Happy Customers Can’t Be Wrong

More reviews, more satisfied customers. As the most reviewed spa pool retailer in Australia and New Zealand, we’ve got thousands of genuine 5-star stories waiting for you below.

  • Outdoor hot tub on a wooden deck overlooking a scenic landscape with trees, hills, and the ocean at sunset.

    Bought the Matterhorn spa from Alpine Spas, amazing service and after sales support, nothing was a problem, highly recommend!

    Mary T. – Verified Buyer
  • A modern wooden sauna with a glass door, red interior lighting, and the words "alpine saunas" vertically on the front panel.

    It was the best decision I have made in years. I use my sauna everyday and it has never missed a beat. I would recommend Alpine Spas to anyone, their service is amazing and their products are the top of the bunch👌

    Paul B. – Verified Buyer
  • Wooden hot tub with a metal chimney emitting smoke on a wooden deck, next to outdoor wicker furniture, with a modern dark house and snow-capped mountains in the background.

    Great service and great product. Super pleased with our new hot tub.

    Alastair H. – Verified Buyer
  • A wooden barrel-shaped outdoor sauna with a glass door labeled "alpine saunas." The sauna is lit warmly inside, with benches on either side of the entrance. A towel hangs on a hook to the left, and a glass water bottle and cup sit on the right bench. The sauna sits on white gravel with a stepping stone in front.

    Great service, and the quality of the Barrel Sauna is amazing. Absolutely love it!

    David B. – Verified Buyer
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